Hilton Minneapolis Bloomington

There was an event that we were going to that was at the hotel so it was convenient. Check in and out were easy. Staff was pleasant and not overbearing.

Room service was expensively priced. We were hoping to rent a new release movie but nothing was available.

Plenty of parking. Smooth check in. Limited channel selection.

I was in this hotel for just under a week on business and I really enjoyed the ambiance. The staff were very nice and friendly. I had a few packages delivered while I was there and one package was pretty slim and got stuck and hidden. I had a tough day and was needing the package for my work. When I went to the front desk to retrieve the package, Ha was working and he assured me he would help me get it. I had checked with Amazon and it had been determined it was delivered to the front desk. I was advised to give some time and I did. I received a call from him in a timely matter giving me an update on what was going on. I waited patiently and not too long after I received a knock at my door. Ha was standing there with my package! He found it and hand delivered it to me :) I thought it was so nice and thoughtful he really went the extra mile for me and I appreciate it so much. <3 I also wanted to mention the housekeeping staff member, Mui. She was so sweet and kind. For a moment I thought I left my phone In my room and I came back as she was cleaning and she was so helpful in looking even though it wasn’t there. She was so sweet in all my interactions with her and I appreciated it so much :) don’t forget to tip the staff people! ❤️ I overall had a wonderful experience and the hotel room itself was so comfy and had a great view. I would absolutely stay there again if I had the chance. It’s right next to mall of America and so many other places that make it convenient. Also the building is so tall that it makes it hard to lose track of haha. I will say that you gotta watch yourself when getting on the elevator though. I dk what the time limit is on them but those doors will close on you if you aren’t fast enough! This location had a pool and the biggest hottub I’ve ever seen. It even had a ballroom and poolside rooms that have almost direct access to. I’ve never experienced an indoor pool quite like this one. It’s in a giant room and you can be looked down on from balconies above you. Breakfasts are not complimentary (I’m not personally worried about it seems how I don’t eat breakfast) but I did inquire about it and they said there’s vouchers people can get for it, otherwise I’m sure they have an option somehow to pay. Anyways, I enjoyed my time there and I would definitely consider staying here in the future if my future takes me there :) thank you again, Ha and Mui for making the hotel even better :)🫶🏻

Great place. Booked at 11pm when we arrived in area and reserved hotel had no AC. Clean and well maintained. Easy access to freeways. Gym well equipped. Will stay here again when in area!

Nice staff

Surfaces dusty

I think I have finally found my go to hotel on my frequent trips to Minneapolis/Bloomington with this Hilton. The hotel is attractive, clean, quiet, friendly staff, free parking, and has an executive floor and lounge for us Hilton Gold members. The executive floor matches the same standards as other Hilton executive floors found throughout North America although honestly the executive lounge does not. The layout, look and offerings of food and drink do not match other locations, but totally adequate to stop in for just a glass of wine after work.

The power went out Saturday night. Everything was fine with the exception of that.

Nice hotel, friendly staff, clean rooms. The only concern is the motion activated lights in the bathroom. At 2AM, all the lights automatically coming on in the bathroom, my opinion, is extremely rude. That feature alone is the reason for the four stars. If, if I ever stayed there again, there would be a post-it note or masking tape covering up the sensor. Otherwise, it was a nice stay.

Very clean

I liked the bed and my room it was comfy.

I didnt like how the staff said they couldnt let me have executive lounge with the room i was staying in. It was first come first serve type deal and it doesnt mean ill always get it. I said i got it last time. Then i asked for a bathtub and shower combo when i booked that room it stated it would have it. The pool was very chlorine like or hot tub and it isnt very breathable in there so right when u walk in you can feel the chlorine in my eyes. They had an event going on too. When i asked about it they didnt tell me any information about it. It was sold out anyway so i didnt care. I stay at hilton hotels a ton because they are nice and cozy.

I love the property

We booked so we could leave our vehicle there but were denied a 4am shuttle so we had to spend extra $280 at park n fly so we didn't miss our international flight. Vinney would not accommodate and was very rude. We should have been offered a taxi or something to get there

Breakfast was great lots to choose from.

Hot tub was being remodeled. Pool was cold. But they gave me a discount.

My minimum standards for a one-night stay are: that it is clean, the cost, and having a safe location. Other issues that are nice, but not a deal breakers, are: breakfast, workout room/pool, public rooms, interaction with staff at arrival. I was very impressed with everything here. The building and our room was very clean. The cost for a one night stay was $180 for our room AND seven nights of parking our car in their lot! The shuttle to accommodate that was on time each direction and worked very well. I realize that costs change daily according how full the hotel is, but it was an unbelievable cost savings compared to a hotel room and parking at MSP or a park and fly. The location is right on I-494 about 15 minutes from MSP by shuttle. Very convenient and safe. We didn't eat breakfast because we left for the airport at 4:30 am, but we did eat at their restaurant the night before (didn't know ahead of time that they had one). Simple meal and drinks were all good. Nice place. We both went to the workout room, but not the pool. Worked well. The staff interaction was better than 95% of hotels we stay at, and is the reason I'm writing this. It normally doesn't matter to us if someone isn't smiling at me correctly when I check in. Who cares if the other main issues are solid? But... all five of the staff I dealt with were very friendly, professional and helped with several questions (mostly about the parking and shuttle issues). They're hiring good people and training them well. We were very impressed. No hesitation coming back and making it our pre-trip hotel. Major thumbs up.

Great propery. Rooms are impeccable and staff is first rate in responding to any guest needs. If you are Hilton Honors Gold or higher they set you up in the loynge for evening snacks and breakfast.

I am writing to express my deep dissatisfaction with our recent three-day stay at your hotel over Christmas. My wife and I chose your property for holiday gatherings, but the experience was far below expectations—a one-star rating out of five. The only positive was your restaurant's food and waitress service. Key issues during our 4-day stay at this hotel: Poor arrival greeting, and the hotel cafe closed at 8 pm without mentioning that to us as we arrived at 7:25 pm Dirty room floor and apparent blood on sheets (see attached photo). Faulty plumbing is making the toilet unusable until repaired. Rough, sandpaper-like towels. Subpar Executive Lounge breakfast: broken coffee maker, stale muffins, and poor overall quality. The pool is under repair. Moldy, discolored shower ceilings. Inadequate response to our complaints.

Restaurants were fine

Heatingsystem vibrated so bad we couldn't sleep. We stayed in two different rooms two different nights and both rooms had the same issue.

Location for my appointment

The pillows were awful, don't keep their shape or form and both my husband and I was awakened by this.

This is my second stay at this hotel recently. The hotel common areas were extremely clean as was the room. The room was ready when promised, front desk staff was warm and friendly, ample free parking, Starbucks on site, great gym/hot tub/pool/ice areas, fast elevator, plenty of towels/washcloths in room & quoted price was honored. Everything was excellent with both visits. Highly recommend!!

No Vegan options

Location

Nothing

Overall the hotel was great, but being picky for this nice of a hotel, the sheets were scratchy and the bed was hard. I would expect them to be better from a Hilton. Loved the Starbucks in the lobby.

Friendly staff, great service.

Originally booked a 2 queen bed and front desk asked if we were willing to change to a 1 king bed, and as a result, offered breakfast for the switch, which was delicious.

No problems. Just what I was looking for.

The whole room was shiny clean, the bed was very comfortable, and the staff were very friendly and professional. The Starbucks coffee in the lobby was wonderful. The location was nice and I felt safe there. My husband and I were there for three nights while we visited our son and his wife. We, or I, will now consider this hotel as our hotel of choice. Toni R.

The only downside to location is that there is substantial construction in the area.

Overall hotel and service is amazing here. This property has great amenities and the staff provide excellent service. Only comment would be that the rooms are slightly showing their age, despite this, they are very clean and the beds are comfortable! Definitely my go-to place to stay while in the Bloomington area!

Perfect stay! Close to airport with free shuttle!

Was a great stay

Room itself was nice however the television in bed area didn't work and also the phone didn't work .

Great environment

Clean room and had delicious dining options

The transportation definitely is a plus. Rooms were clean. The restaurant food was great.

Very nice property, excellent gym. Extremely clean and quiet. Very nice rooms. Only complaint is no complimentary coffee in the lobby.

Na

Great place will come back

The hotel and our room was excellent! Clean, very comfortable, friendly staff and great location. We would definitely stay here again !

Great place that is very quiet

Great bed

The pool area had a very strong smell of chlorine and it felt musty and dirty. It was not pleasant and would make us think to stay at the Westin next time due to the pool area.

Great room

Quiet

It was amazing. The lady who checked me out Sunday August 31 was the best person ever. I think her name was Amber. She was the kindest gentle soul ever

Very good 👍

Great

Amazing staff especially Jana! Loved free breakfast and late evening soups! Gym was always stocked with towels and clean. Would def stay here again. Thank you Jana for your great customer service and hospitality !

We had a wonderful experience. Service was great! Room was clean, quiet and comfortable. I will be back

I was just very pleased all around! Every aspect.

Love the staff, clean rooms and also the building

The hotel is great, I arrived very tired from the west coast after my flight was delayed. The lady working the night audit the morning of 8/23 was very kind and welcoming. I needed up with a handicap room and with two different shower heads it felt like home. The only thing I didn’t like was the motion faucet in the room bathroom we need more than a second of running water.

Everything was great for our stay. The waiter at breakfast was fantastic and excellent food. Very pleasant staff.

Had a wonderful stay

No breakfast

It was very quiet

The pool and hot tub were great. Bed was very comfortable. Room was spacious with a very comfortable chair to read in.

There was no ginger ale, 7up or the like at the grab and go food bar. Only some artifiicial lemon lime brand I've never heard of.

Staff was excellent. Friendly and kept in touch to make sure our stay was going well. Room was perfect.

For as nice of a place the pool was lacking and the chlorine fumes were a lot, like there was no ventilation and felt choked out being in there. We stayed in there for 20 mins maybe.

I was on 8/15 to 8/17 enjoyed the stay will come back the next time I visit MN😀

I was very impressed by the cleanliness of the accommodations. The staff was very accommodating as well. I highly recommend

Nice hotel

I enjoyed my stay , staff was nice . Room and property very clean

Arriving tired from our travels, we were thrilled to find that our room was quiet (no hotel or road noise), cool -- from a very effective and quiet AC unit, and dark (with shades drawn), which, along with comfortable beds and bedding, allowed us to get excellent sleep. Hotel staff were very nice, the hotel is conveniently located to much of the Twin City area, and prices, at least for our stay, were excellent. I have read in other reviews that the concierge lounge was disappointing, but I would say that although it probably is a bit below average in terms of breakfast selection, it was still adequate. The hotel rooms could also use some freshening of furniture, curtains, and carpet, but these were also adequate and certainly didn't detract from the very good sleep quality and pleasantness of the hotel. Overall, an excellent stay and our new "go-to" hotel in the Twin Cities area.

Really nice property with rooms better than the reviews I read before booking. Room service food quality was very good (please try pepperoni and italian sausage pizza). Clean and spacious room. Hotel does mention that they provide EV charging but they only have 1 charging spot and even that was occupied by a gas car. Overall really nice property and would sure stay here the next time.

Very nice stay at this hotel. Rooms were clean and large. Restaurant on property Chop House is extremely nice. They even have a Starbucks!

Most hotels no longer have hot tubs available. This one was extremely warm and so clean! The pool was excellent as well! Staff was very welcoming

Everything was perfect

Probably one of my best stays at a hotel. Quiet and clean, easy parking, super convenient to a lot of good areas in the city, near airport. Would definitely stay again

Great stay, despite not to good breakfast. We had paid breakfast and you can only choose one item from the menu without juice which was to limited and not enough for one person. My wife had cheese omelette which was ok an i had avocado toast which was enaught for my daughter to be honest and without sides. But any way we were very pleased with our stay.

Very limited dining options in the area. Very limited public transportation.

Liked it

The beds are not as advertised. Mattresses are as hard as a rock! Could not sleep at all.

It’s a wonderful hotel

This was my first time at this property. It was a great experience. Everything was top notch. starting with Al in the shuttle, the room, the food , the interaction with staff and ending with Jeff take me to the airport. i will definitely stay here whenever I am in Minnesota.

Was able to book on super short notice. Staff were excellent, so friendly and helpful and the bed was comfortable as well.

A very nice quiet place

Lots of options and nice facility

Very convenient location to get to shopping, dining, the airport, and more. Quiet and clean. Staff was very attentive and helpful. Only wish they had more than one EV charger. Thankfully there were Tesla superchargers about a mile away.

An easy visit! With a convenient location to the airport.

Great staff and clean rooms. Wonderful stay, would definitely stay again!

like that the hotel is very near the highway. Road construction is a bit too much for me, be back when the road work is finished.

No extra pillows or blankets for the pull out bed and they only have one thin pillow and one thin blanket and the pull out bed was all springs

Staff were lovely, amenities at hotel fantastic

We overall loved our stay. The pool snd hot tub are so so. They should a a few additional amenities around that maybe a sauna or wet room.