Crowne Plaza Shanghai Fudan by IHG

excellent buffet, large room, cleanliness, perfect service, very kind staff, perfectly equipped

Rose wu and mandy zhang and anny an were the best reception

It was very convenient for Fudan. And staff were very nice. I had a very strange room with a tent and camping furniture which were extremely uncomfortable.

All the food was delicious, room was massive, incredibly clean and super comfortable. The bathroom and extra amenities were also excellent

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The service was amazing and for the business trip, the service and functionality is key on my end and for business purposes.

Food, attention to detail and the service.

Used to stayed with this hotel brand in other citys, overall experience still good, but definitely not the best among other citys..

.設備，衛生均佳，打掃衛生人員細緻，貼心，前枱同工客氣，態度好，禮賓部員工幫忙大型行李上下樓和安放上車上，餐廳員工也佳。

地點，如果目的是旅遊，這可能考慮住宿到旅遊點有一些距離，這方面實際不能和位處在市中心的酒店比較，不過，酒店旁邊也有地下鐵18號線，這可以解決問題，另外，早餐雖然豐富，厨師們手藝亦佳，但在我入住的六天當中，變化實際很小，特別是甜點的環節，品種很小和天天都一樣，這是唯一美中不足之處。

A good location in quiet and safe area with easy access to Fudan Uni and Metro. Clean and space rooms.

An offer of western meals for lunch and dinner could be extended. Also, as an international hotel, English should be a standard language for ordering meals in restaurant.

Un emplacement idéal, a proximité de l'universite et facilement accessible par tous les transports. Personnel extrêmement serviable.

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понравилось местоположение, чистота, обслуживание и вкус, очень вкусная кухня персонал доброжелательный, отзывчивый еще на третьем этаже есть сауна и бассейн, которые входят в стоимость комнаты )) отель большой красивый и теплый

за два дня мне понравилось в отеле все

We liked everything ♥️

good room size, helpful staff, good location for Fudan university. Good price.

Morning traffic to main city is bad and tough to find cars

The location of the hotel is very convenient if you visit Fudan University and some neighbouring places. A metro station and bus stops are very close to the hotel. For breakfast, you can find traditional chinese cuisine - hot and cold, but also there is a very good choice of western foods (English breakfast, omelette, bacon, sausage, etc.), fruits, vegetable,...

It would be good if the hotel extends its offer of western meals menu for lunch and dinners. It si quite difficult to speak in English to young waiters and order a meal.

Sehr freundliches und hilfsbereites Personal am Empfang und auf den Etagen. Geräumiges Zimmer, großzügiges Bad. Individuell regelbare AC. Sehr ruhig. Bequeme und große Betten, hochwertige Sitzmöbel und Tische. Gutes chinesisches und auch internationales Frühstück. Taxis immer schnell verfügbar.

Das Personal im Frühstücksrestaurant könnte aufmerksamer sein, Den Kaffeemaschinen fehlte mal Milch oder Tassen, Die Tische wurden nur langsam ab- und neu eingedeckt. Uns fehlte manchmal eine Bar im Hotel, an der man die Abende ausklingen lassen kann.

Personal an der Rezeption hervorragend

ich habe bis heute nicht verstanden, warum ich zwei verschiedene Preise bezahlen musste

The front desk staff was showing a horrible attitude when I requested my invoice.

復旦大学に近く、便利でした。朝食も立派でした。

Miła obsługa, komunikatywna.

18号線の地下鉄の駅からのアクセスもよく、復旦大学で仕事をするのに非常に便利でした。英語での対応がスムーズではないスタッフもいましたが、親切でしたし、お部屋の清掃も行き届いていました。

מלון מצוין. נקי מאוד. חדרים גדולים. ארוחת בוקר מצוינת.

I had a wonderful stay at Crowne Plaza Shanghai Fudan, as we were visiting because my daughter goes to the university nearby. The hotel itself was clean, well located, for us and had everything we needed.

We didn't book breakfast initially but decided to add it one day. The man at the breakfast area told me we could just show up and mention our room number, with a certain price. However, after checkout, I noticed the price was higher than expected. The lady explained the cheaper rate applies only if booked a day in advance, which was a bit surprising. Overall, I still recommend the hotel for its great service and location.

Well located near the new metro line 18 and amidst of Fudan University buildings. Clean nice room, free bottles of water every day, perfect stay

Nothing

Clean Excellent breakfast

Nothing

Very nice hotel

Location is away from the center but we needed to be close to Fudan University so this was ideal. Very comfortable. Lovely swimming pool

Not all facilities work and we had difficulty with late dinner if arrived late. Had to order online or in room dining, which is limited

Very handy hotel to visit someone studying at Fudan University. Comfortable rooms

Extremelly helpful staff albeit it little English.

Gym was not great. All day dining served minimum western food

Bar was not available/closed. Evening dinning alacart very low quality

Great location very nice hotel

It was very clean and calm place. The service was very good.

Im Zimmer fehlten Mülltüten, offenbar sollte man nasse Abfälle in die Mülleimern direkt einwerfen, sehr komisch! Erst habe ich gedacht, dass die Putzfrau die Mülltüten vergessen hat. Vielleicht sind die Mülheimer so stylisch, dass Plastiktüten die Schönheit zerstören könnten. Ich persönlich habe eine Bar mit Alkohol Möglichkeiten wie Cocktails oder leichte Wein, Bier bei diesem warmen Wetter. Ein Hotel mit sovielen Stars muss doch eine Cocktail bar haben! Beim Frühstück fehlten gute europäischen Zutaten: Käse war schon gelb, schicken und Salami waren kaum zu sehen Vielleicht liegt es daran, dass es kaum westliche Gäste da sind. Die Service personal war alle super! Vielen dank dafür!

Both the breakfast and the Location were excellent.

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Breakfast

Good location. Comfortable

The staff spoke no English whatsoever. It made interactions very difficult

Spacious and clean, quiet too

Food, cleanness, location

nothing

The room was good and the breakfast was incredible.

Perfect personnels, services and location !

Very comfortable, beautiful Hotel. Rooms are large and clean. Lots of services and amenities around the Hotel itself. Breakfast is good and the staff is very friendly even though not everyone feels comfortable speaking English.

If you are not in the Hotel for the proximity to Fudan university, the Hotel is a bit far from public transportation and main sights. But it is very easy to get around and there are a lot of options for dining in the vicinity.

For staying long term, the breakfast should add local chinese tea

Nothing

It provides Chinese and Western food, with many choices. Clean environment and good service staff Has a free parking lot.

No specific disliked item

5点到酒店 被告知房间还没好，不过就等了一会会，总台看到我们2大1小直接给了多一份早餐表示歉意。入住过程体验非常好。 对于酒店不能给四星五星好评是因为：1. 房间卫生间味道比较大,是上完厕所后没有换气的感觉,但是服务员说是有换气扇的,而且他们闻不出来,入住的2天3夜一直被这个味道困扰 2. 晚上睡觉能听到隔壁厕所放水的声音 3. 订的是行政房,为了平时比如早茶啊,午餐简餐啊,下午茶什么的可以去坐坐(因为这次就是休闲度假一样的), 但是可能我的认知有问题, 皇冠假日的行政酒廊早上10点才开始,而且除了茶水,咖啡以及雪碧可乐外,就一盘带皮的水果, 一直到晚上5点半有个简餐, 当然因为每个人的口味不同,对于简餐不做评价,但是品种是真的很少很少. 而且餐位很少,迟点去就得坐沙发上吃饭,也就放弃了. 这次的行政酒廊是多年来入住的行政房里体验感最差的. 不过服务人员很好,每次看到客人要走了都第一时间起身去按电梯,知道电梯关门才回. 4. 游泳体验也不好, 除了泳池外的所有设施都比较陈旧,没有大浴巾,就一条大点的毛巾, 游泳池回来瑟瑟发抖,没有浴巾可以包裹(所以千万记得去游泳一定要带房间的浴巾去), 设施卫生请看照片

It is very close to Fudan campus and only 200m from subway station. The hotel was nice and clean. The room was spacious.

這家酒店保養得很好，保持了五星級酒店應有的水準。

Great employees. The food was excellent, the rooms are spacious and clean

That it was in close proximity to Fudan university

The language barrier is a slight issue

location is perfect.

The breakfast was excellent, as the a la carte menu.

Sometimes it was quite difficult to communicate with the staff as they do not speak english properly, but they were always very proactive and finding alternatives to communicate.

Location: Perfect for Fudan university and it was very busy just before semester start and before students have found independent accommodation. It is about a 25 minute taxi ride to Pudong or Jing’an. Rooms are big and comfortable, all is very clean and well looked after. Staff are very willing and friendly. Breakfast buffet is generous and very good.

Not all reception or restaurant staff speak English which can be a small problem. Apart from the very good breakfast the food and service in the restaurant are very poor. Room service is good but food also not great, so if you have the time go and eat elsewhere.

All staff very helpful 👍

This hotel is literally opposite Fudan university and perfect if that is where you need to be. The rooms are big and comfortable, Wi-Fi is very good and the staff is really friendly. Breakfast is very good, the omelette are delicious!

It is not really geared up for foreigners and a number of the staff do not speak English. However, one can always find someone to get things done and organised. The most disappointing is the restaurant, even though breakfast is really very good, the food and service at dinner is not great.

Although the receptionist could not speak English, she tried her best to communicate. The room and bathroom were very spacious and clean. Staff helped ordering didi. I would stay here again.

Reception desk senior staffs are very helpful and flexible with room arrangements. Cleaning crews have been very nice and thoughtful to our requests. The only piece we were a bit of disappointing is the breakfast was below expectation (especially when other things are so great with the hotel), and service wasn't too organized and professional.

Good location to Fudan University. Excellent breakfast and spacious room.

Very busy lobby with lots of activities.

The best we had since the pandemic! The hotel is very clean. We especially liked our house cleaning staff Ms Gloria (Yuan) Zhang who was very professional and worked diligently！