Holiday Inn Express London Stansted Airport by IHG vs Similar Hotels

Beds and rooms described as comfortable and adequately sized, but some guests noted dated decor, occasional smells and issues like poor TV quality.

Rooms were mentioned as spacious and comfortable, though some found them small.

Several reviews mention old decor and maintenance issues.

Multiple guests reported cleanliness issues: stained carpets, dirty bedding, grout/bathroom cleanliness problems and occasional room odours — overall below expected standard.

Some reviews indicate issues such as stained bedsheets and unclean apartments.

Reviews mention issues like dirty tables and unclean rooms.

Consistently praised for proximity to Stansted Airport with shuttle access and on-site car-hire return — very convenient for airport travellers.

Proximity to the airport is frequently commended as outstanding.

Convenient location close to the airport is frequently praised.

Generally friendly and helpful staff (assisted with booking changes, provided early/to-go breakfast, friendly reception), though there are isolated communication/booking errors and a few reception mistakes.

Numerous reviews praised the helpful and friendly staff.

Mixed experiences, with some noting good service from staff while others had issues.

Breakfast is a clear highlight — repeatedly described as excellent/great with early options and a substantial buffet.

Breakfast received mixed feedback; some enjoyed it while others found it limited.

Food quality was noted as poor in some reviews.

Good practical amenities for flyers (early/free breakfast options, airport shuttle, Avis return) but frequent complaints about shuttle and parking charges and occasional gaps in shuttle information.

Amenities such as early breakfast and the availability of cots were appreciated.

Good amenities like swimming pool and gym but some equipment needs updating.

Many guests find the hotel reasonable due to free/early breakfast and airport convenience; however, added costs for shuttle/parking and some billing issues reduce perceived value.

Generally good value highlighted, but breakfast quality could be improved.

Some reviews criticize the price for the overall experience received.