Holiday Inn Express Poole by IHG vs Similar Hotels

Several reviews pointed out issues with room preparation and inadequate storage for clothing.

Rooms were generally comfortable but some mentions of being dated and certain issues with heating.

Rooms frequently described as small, old, tired or shabby; several guests reported overheating due to no AC and some maintenance issues (mould, leaking shower).

Multiple reviews mentioned cleanliness, but some noted dusty areas and lack of hot water.

Some reviews indicated that the property was a bit dated and could use some refurbishment.

Mostly described as clean and 'spotlessly clean' in several reviews, though a few guests reported mould on tiles and a leaking shower requiring mopping.

Location received praise for its convenience to nearby venues and attractions.

Several reviews praised the convenient location for visiting family and access to nearby attractions.

Consistently lauded as 'great', central, excellent for ferry/quay and shops; location is a standout strength across reviews.

Staff were frequently described as friendly and helpful, providing good service.

Staff were frequently mentioned as friendly and helpful, enhancing the overall hotel experience.

Staff repeatedly praised as friendly, helpful, welcoming and efficient; many comments highlight excellent, attentive service.

Breakfast was generally well-reviewed, though some suggested a wider choice.

Food quality was often rated positively, including mention of good breakfast options.

Breakfast was frequently described as lovely or excellent, though a few guests found the continental selection lacking (no cheese/meat) or average on occasion.

Comments on limited amenities and inadequate breakfast options.

Guest amenities such as food discounts and tea/coffee facilities were noted positively.

Garden and outdoor areas praised; however lack of air conditioning, only fans provided, and parking is an extra paid charge were noted as drawbacks.

While some considered it good value, hidden costs like parking and variable room quality lowered perceptions.

Most reviews found the hotel to be reasonably priced given its location and offerings.

Mixed feedback on value: some felt price was high for room condition and breakfast quality, while others found stays satisfactory for their needs.