Best Western PLUS Monterrey Airport vs Similar Hotels

Rooms were comfortable, but noise from the street affected quality.

Standard quality for this hotel tier.

Positive sentiments regarding comfort and amenities.

Beds and room space frequently described as comfortable and adequate; however some rooms had maintenance problems (broken fixtures, leaks) and occasional bad odors.

Rooms were clean and cozy, but some concerns about maintenance.

The hotel is clean and well appointed.

Standard quality for this hotel tier.

Multiple guests reported dirty rooms, unpleasant odors, infrequent housekeeping and shower/bath water leakage causing issues — cleanliness is a clear weakness.

Close to the airport but accessibility issues mentioned.

Very safe to walk; close to dining and shopping options.

Good location, though construction around impacts access.

Location often praised (convenient, relatively close to airport) but several guests reported difficulty finding the entrance, construction-related traffic, and access problems.

Incremental service reported as standard but mixed experiences with responsiveness.

Friendly staff and solid service.

Great service with responsive assistance noted in several reviews.

Generally praised: many mentions of very attentive and helpful staff (from security to reception); a few reports of rude or unhelpful receptionists, but overall service sentiment is strongly positive.

Breakfast received mixed reviews; quality and quantity were criticized.

Solid breakfast options with local food.

Not specifically addressed, assumed standard quality for this hotel tier.

Multiple mentions of no on-site restaurant and limited F&B services; guests expected basic offerings (coffee, breakfast, airport taxi/wake-up) that were missing or paid.

Amenities standard for travel, air conditioning noted as an issue.

Standard quality for this hotel tier.

Amenities are generally well-reviewed, including transportation services.

Notable lack of complimentary amenities (no coffee/water, utensils, iron) and some services behind paywalls; some rooms include a fridge/kitchen but overall amenities are limited.

Some guests felt prices were high for the quality of food and drinks.

Good value considering the services provided.

Concerns about excessive costs noted in reviews.

Several guests commented the price is reasonable for short business stays; offset by extra charges, expensive on-site shop items and paid amenities.