不夜城公园
不夜城公园, Tianmu Xilu, Jing'an District, Shanghai, China- Park
Compare nearby stays with similar location, guest experience, amenities, and class.
Convenient Location
Located just a 5-minute walk from Shanghai Railway Station and other major transportation hubs, exploring the city is a breeze.
Comfortable Accommodation
Relax in affordable rooms with free internet access, flat-screen TV, air conditioning, and ample workspace ensuring a comfortable stay.
Helpful Services
Benefit from a tour desk for trip planning, business center for work needs, and buffet breakfast served at the hotel’s café for a convenient start to your day.
Book now and experience the convenience and comfort of Holiday Inn Shanghai Jing'an!
Check-in from
02:00 PM
Check-out by
12:00 PM
Parking
FREE
Children
Allowed
Pets
Not allowed
Sleeps
Up to 4 guests
2 adults · 2 children
Beds
2 Double bed (131-150 cm wide)
Room details
30 sqm
City View
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
60 sqm
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
35 sqm
City View
In-room amenities
Sleeps
Up to 3 guests
2 adults · 1 children
Beds
2 Twin bed (90-130 cm wide), Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
30 sqm
In-room amenities
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide), Sofa bed (Variable Size)
Room details
30 sqm
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
30 sqm
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
30 sqm
City View
In-room amenities
Sleeps
Up to 4 guests
2 adults · 2 children
Beds
2 Double bed (131-150 cm wide)
Room details
35 sqm
In-room amenities
Sleeps
Up to 4 guests
2 adults · 2 children
Beds
2 Double bed (131-150 cm wide)
Room details
30 sqm
City View
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
30 sqm
In-room amenities
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide), Sofa bed (Variable Size)
Room details
45 sqm
City View
In-room amenities
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide), Sofa bed (Variable Size)
Room details
35 sqm
In-room amenities
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
Great location, beautiful large room (plus complementary upgrade!) and very helpful and friendly staff. Everything was amazing.
Nothing!
Habitación espaciosa, limpia y tranquila. Excelente desayuno. Amabilidad del personal.
El wifi no funcionaba demasiado bien y ascendor lento.
Rök från badrummet
Tolle, moderne, saubere Zimmer. Tolles umfangreiches Frühstück. Superfreundliches, hilfsbereites Personal in allen Bereichen
Nur ein englischsprachiger TV Kanal (CNN). Das soll aber besser werden, wurde mir versprochen. Kein deutschsprachiger Kanal. Aber das wäre für eine amerikanische Kette auch etwas viel verlangt.
Staff were so helpful. Ada at front desk helped us with WeChat and we were so grateful.
Top Zimmer, top Essen, top freundliches und hilfsbereites Personal in allen Bereichen.
Nur ein englischsprachiger TV Sender (CNN). Bei einer amerikanischen Kette hätte ich da mehr erwartet. Soll aber verbessert werden.
A special thank you to Rachel Wang, who made my stay even better. I received a room upgrade when I first arrived, which was a really nice surprise. When I later decided to extend my stay, Rachel Wang did everything she could to make sure I could remain in the same upgraded room and was always available if I had any questions. Since it was my first time in Shanghai, I really appreciated how helpful and attentive she was. I originally booked the hotel for two nights, but I liked it so much that I ended up staying four more nights. The staff in general were very friendly and welcoming. The rooms are beautiful and very clean, and the whole hotel feels very well maintained. I also really liked the gym. It had everything I needed, and because it is open 24/7, I could still do my workouts while spending most of the day exploring the city. Overall, I had a 10/10 stay and felt very well taken care of. I would definitely stay here again!
La amabilidad del equipo del Hotel, especialmente Rachel que estuvo pendiente de nosotros durante toda nuestra estadía, respondía al instante. Adicional el desayuno que ofrece el hotel es maravilloso, hay una gran variedad y todo delicioso. La habitación es amplia y cómoda, ofrecen servicio sin costo de lavadora y secadora, todo súper lindo.
Todo le gustó
The location, breakfast, rooms, everything
Nothing to dislike
We received a very warm welcome from Rachel. We were able to check in early and were pleasantly surprised with a room upgrade. Rachel was especially kind and helpful when my wife developed a knee injury during our stay. She really took the time to think along with us and help wherever she could. We also had very friendly contact with the manager. Overall, a very warm and welcoming experience. Thank you, Rachel and the team!
Nothing
Hotelul este foarte frumos, camerele mari si curate, personalul foarte amabil, relativ aproape de metru si gara, magazine in apropiere, micul dejun fabulos. Mulțumim Rachel Wang pentru tot ajutorul dat, din momentul în care am ajuns la hotel ne-am simțit ca acasa.
Wifi a mers destul de greu, si nu in toate zilele
The hotel was as beautiful as on the photos. I loved it. The bed was super comfy and shower was nice. They refilled water bottles every day. Breakfast was very varied so also nice. A taxi was easy to get.
The walk to the metro is much further than described on Booking.com. If I would know this in advance, I would maybe make another choice. Metro line 1 goes into the city and from the hotel that is 1.7 km walk, I had my Apple Watch measure it as I am Pregnant this was quite a long walk to do every day. But if you don’t mind walking it is fine. Breakfast was quite busy
Отел был очень чистым даже слишком чистом, персонал очень дружелюбный помогали во всем без отказной, особенно Rachel Wang в течение 6 дней ухаживала нас
Nulla
C'era una blatta enorme nella stanza e quindi abbiamo fatto subito check out e siamo andati in un altro hotel. Fortunatamente ci hanno accordato la cancellazione gratuita senza fare problemi
Pulizia e servizi
Lontano dall' aeroporto e dal centro. La receptionist che ci ha fatto il check in sarebbe da licenziare
Amazing facilities and staff. Vagrent Fu was a fantastic manager and very helpful. We look forward to staying here again.
The reception from the staff especially Rachel
Nothing really
The view
None
Camera quadrupla con figli grandi, comoda, ma non enorme. Pulizia perfetta. Colazione ottima per tutti i palati. Personale gentilissimo.
Lontano dalle attrazioni principali, a circa 15 minuti dalla stazione metropolitana. Letto matrimoniale molto comodo, mentre divano letto non comodissimo.
Struttura accogliente, stanze pulitissime, colazione top
The staff, particularly Miss Rachel, were incredibly friendly and helpful. She went above and beyond to assist me and made my stay in Shanghai much more enjoyable. I truly appreciate all her help and kindness during my stay.
The hotel does not have a swimming pool
La estancia fue muy cómoda, y las instalaciones estaban en muy buen estado.
La wifi era muy mejorable.
Staff with staff id no.3, is very helpful and patience, other staff also friendly and helpful
Hotel internazionale di alto livello. Camera con tutti i comfort Lavatrici e asciugatrici disponibili gratuitamente (compreso il detersivo) e sono pure monitorabili dalla televisione in camera. Colazione ECCEZIONALE, sicuramente sul podio della nostra personale classifica, fatta da centinaia di hotel, non di rado 5 stelle. C'erano a disposizione almeno 5 cuochi, un menù infinito, con scelte della cucina locale e di quella occidentale. Ottima posizione, a 6 minuti a piedi dalla stazione centrale di Shanghai, con accesso diretto a due linee della metro, compresa la 1 e ai treni G per Pechino
Sinceramente nulla che possa influire sul giudizio altissimo dato a questa struttura. Segnalo qualche difficoltà con il WiFi, cercando di connettersi alle classiche app occidentali. Non c'è la piscina, ma era ben evidente anche in fase di prenotazione.
去過這麼多國家,住過這麼多飯店,第一次遇到這麼專業、服務面面俱到、態度如此親切的服務人員,3號前台黃時雨小姐。給客戶的感受就是"極好"二字。
Everything was good, but the location was a little far from downtown.
房間乾淨新穎 服務人員態度良好 地點位置方便
Hotel completamente reformado, habitaciones limpias, con un diseño moderno y funcional, buenas vistas, lobby y pasillos modernos y limpios, planta dedicada a labadoras y salón de huéspedes muy acogedora y agradable… El hotel está al lado de una feria de gafas por lo que también fue super conveniente para hacernos unas gafas de ver y de sol por buen precio.
Los ascensores tenían un sistema por el que tardaban bastante en llegar a donde los pidieses, no tenía mucho sentido.
La straordinaria aria disponibilità del personale. C’era stato un piccolo disguido su una prenotazione per un museo, ma si sono subito scusati e ci hanno lasciato dei regali e un biglietto in camera. La colazione è di ampia scelta e ottima qualità. Le camere rinnovate e la nostra premium aveva una bella vista sul mall 1000 Trees e tutta l’area con canali d ponti.
Nulla. Forse la metto non vicinissima, ma comunque a 500/600 m
All is good! Very clean and new look hotel. Design is nice. Recommend it.
Bien
Rien
- Staff were VERY friendly and helpful here. - Just 10 min walk from the train station/subway - fairly big/clean room - Nice breakfast
Everything is good, especially for breakfast.
Someone smoke in corridor..
Все отлично. Хороший номер, вкусный завтрак. Быстрый ресепшен. Удобное расположение отеля.
В душе нет ни крючков, ни полок, чтобы повесить полотенце или халат
Clean room, excellent staff, the breakfast was diverse
Laundry room was busy
Ein wirklich großartiges Frühstück und selbst Service, Waschmaschinen und Trockner, die kostenfrei zur Verfügung stehen
Die Distanz zur U-Bahn war relativ weit und bei den Temperaturen im Sommer eher schwierig
Hotel moderno, tenuto in maniera impeccabile. Camere grandi e pulite. Colazione stratosferica, mai vista una cosa del genere, sembra più un ristorante che una sala colazioni. C'era di tutto e di più con diverse scelte fatte al momento. La metropolitana è a circa 10min che ti porta ovunque. Zona tranquilla e ben servita. Service room rápido e premuroso. Un ringraziamento particolare alla signora delle pulizie della stanza 2118 che ci ha coccolato durante il nostro soggiorno. Consigliatissimo.
Era tutto perfetto!!
Superb international breakfast
Nothing
アクセスがよく、内装もとても素敵です。 22楼打扫阿姨热情细致。下次来上海还会继续选这个酒店。
We really enjoyed the breakfast, the spaciousness of the room, and the location
The sofa bed provided for the children was very hard and uncomfortable. Since it was intended to be used as a bed, it was not comfortable to sleep on at all
服務人員親切
10/10 Stay! Amazing Staff, Great Service, and a Magical Birthday Surprise! ⭐⭐⭐⭐⭐ I cannot recommend the Holiday Inn in Shanghai’s Jian’an area enough! We had an absolutely fantastic stay and it truly deserves a perfect 10 out of 10. The standout feature of this hotel is undoubtedly the staff. From the moment we checked in at reception, everyone was incredibly welcoming and helpful. They went above and beyond to ensure we had everything we needed. The service is incredibly efficient; whether it was handling front-desk requests or managing deliveries, everything ran like clockwork. We also loved the little modern touches like seeing the robots deliver food to our rooms was not only efficient but also a cute novelty that brought a smile to our faces! Housekeeping was top-notch; our room was cleaned daily to a very high standard. A special high five to the cleaning lady on floor 15, she did an amazing job keeping our room spotless and comfortable. However, the highlight of our stay was the surprise they organized for my son’s birthday. We hadn’t mentioned it to anyone at the front desk, but they noticed the date and arranged a few slices of cake and sweets delivered to our room. I believe it was Leo who orchestrated this, and we are so grateful for his attention to detail. Overall, we absolutely loved our stay.
Nothing.
I stayed here for a week and the experience genuinely exceeded my expectations. I have stayed at quite a few hotels in Shanghai, including several five-star properties, and the level of service here was honestly among the best I have experienced. Every member of staff I interacted with was warm, professional and incredibly helpful. Whether it was arranging a car, helping with requests or simply greeting guests, the service always felt attentive and effortless. A special thank you to Rachel Wang at the front desk, who was extremely kind and helpful throughout my stay and also arranged a complimentary room upgrade for me. The room was very comfortable, the hotel was well maintained, and the breakfast was excellent — probably one of the best hotel breakfasts I have had in Shanghai. Overall, I felt much more comfortable and looked after here than at many higher-rated luxury hotels.
Nothing significant. I stayed for an entire week and had a very comfortable experience throughout.
Our stay was absolutely wonderful! The location of the hotel is exceptional, making it incredibly convenient for our family. A huge highlight for us was the breakfast—it was very good, and our kids absolutely loved the variety and options available.A special thank you goes to the duty manager, Rachel. She was extremely professional and friendly. Her guidance made our trip so much easier, as she gave us fantastic recommendations for nearby shopping malls, facilities, and fun activities for the kids. Her outstanding service truly stood out and made our family feel welcome. We highly recommend this hotel!
We wish we could have stayed a little more ....
Отель удобно расположен. Совсем рядом жд вокзал(выход из него- northwest) и автобусный. Много маленьких магазинов. Большой торговый центр в паре кварталов. У отеля хороший трансфер в аэропорт - микроавтобус обошелся в 300 юаней. Хороший разнообразный шведский стол на завтрак, плов классный. Отличная большая игровая зона, релакс для родителей))) В номере все необходимое есть, душ облачком очень понравился) понятные кнопки включения света)) Пуховое одеяло и подушки- потоньше и пополнее, спали как сурки)) Прекрасный вид на город, спортзал и кафе на верхних этажах
We had a wonderful stay at the Holiday Inn and would especially like to thank the staff for making us feel so welcome. A special thank you to Ada Zhang, who helped us with check-in, arranged a room change when the original room was not suitable, and patiently and tactfully answered all our questions throughout our stay. Her kindness and attention made a real difference, and we were very touched to exchange small souvenirs with her before leaving. We would also like to thank the breakfast team, particularly Lemon, who was always incredibly attentive and helped us find tables for our group each morning. The breakfasts themselves were excellent, with a fantastic choice of food, and the care of the staff made them even more enjoyable. Thank you to Ada, Lemon and the whole team for such warm hospitality. You helped make our time in China even more memorable! 🇨🇳❤️
وجود بعض الحشرات في الموقع
This was our first time in Shanghai, and our stay here had made it a very comfortable and memorable one. The location is very convenient, about a 5-10 minute walk to Shanghai Railway Station. Despite its proximity, we did not hear any trains or noise. The whole building, including rooms, is clean and well-kept, and the housekeeping staff do a wonderful job of tidying and maintaining everything. The breakfast buffet had a lot of choices across a range of different cuisines. We didn't have the dinner buffet during our stay, but the set menu available had a nice selection and the dishes we tried were very good. The staff team, from managers to trainees, were attentive and professional during our time there. Luna at reception had given us a very warm welcome and had gotten us checked in quickly. She was incredibly efficient and helpful with the process. Later during our first day, we had asked at reception about the A/C in our room, as it was quite warm. At reception, Alan Liu had helped us and instantly offered to change our room, and we greatly appreciated his initiative. Another staff member, we unfortunately couldn't get the name of, had personally checked around to see which rooms would be suitable for the rest of our stay. After our room change, a different colleague recognized us and asked if we were having a better stay after catching us outside the lift, which we were quite touched by. Eva had also shown great initiative and attentiveness through the mornings, and had literally ran to get IT help when we had some tech problems. Communication between the whole staff team is excellent, and we are so grateful and appreciative of everything they have done. Though we have named a few here, we are so grateful and appreciative of the whole staff team, who have shown great communication, care, and attention during our stay.
Nothing in particular that wasn't able to be sorted very easily. Even with the A/C, we were made aware of the repairs being made that day, and the room change was much better even with the repairs being made elsewhere. Problems were addressed quickly and managed efficiently, and there wasn't anything that was a major issue.
Our stay at this hotel could not have been better. The hospitality and service were exceptional from start to finish. The hotel manager kindly upgraded us to a children’s themed suite because we were celebrating our eldest daughter’s birthday during this trip. It was a thoughtful gesture that made our stay even more special. We stayed on the 14th floor, where 戴小燕 (Dài Xiǎo Yàn) took excellent care of our room every day. Her housekeeping was outstanding. The complimentary kids’ zone is fantastic and offers a great indoor playground where children can have fun while escaping the summer heat. Aria, who looked after the area, was exceptional and incredibly kind to our children. The complimentary self-service washing machines and dryers made our stay especially convenient, allowing us to do our laundry without any extra cost. The breakfast was excellent, with a wide variety of options considering the size of the kitchen. It did get a bit crowded during the morning rush, but that’s to be expected during the summer holidays.
Breakfast very good. Staff friendly and helpful.
Location a bit far from train station
great interior, everything perfectly clean and the staff is amazing! they were really helpful and caring, which made our stay even better :) thank you so much! also the hotel was surrounded with a mall, metro station and other facilities, which is also great ;))
Excelente custo-benefício. Cafe da manhã otimo. Quarto muito confortável.
Localizacao é ruim para fazer coisas a pé
- Nice and spacious rooms - Ada provided excellent customer service upon checkin - wide variety at breakfast - Conveniently located near the metro
- the walls are a bit thin
We had a wonderful stay! The hotel is in an excellent location, just a short walk to both the metro and the railway station. The staff were incredibly nice and went out of their way to make our kids feel welcome and special. The rooms are very clean and well-maintained. A huge, unexpected bonus—especially for families or anyone on a longer trip—is the free self-service washing machines and dryers. We highly recommend this place!
Bardzo dobry Hotel z dobrą obsługą. Pracownicy porozumiewali się w języku angielskim, co w Chinach nie jest oczywiste. Bardzo dobra obsługa na śniadaniu (śniadanie świetne)
Very nice hotel, nice to several metro stations, very clean and well kept. Excellent breakfast selection, as well as reasonably priced dinner buffet. We were there during typhoon season, had a few airline related problems and staff was very accomodating and supportive - Rachel, Rikki and the rest of the staff helped a lot. The cleaning staff was also accomodating, always cleaning the room even at later hours.
The hotel is in a great spot, super close to a convenience store and the subway. Everyone was really friendly. I gotta give a special thanks to Beck. He was so thoughtful he made sure I got a quiet room and walked me through the subway lines. That really saved me a lot of trouble!
Great value for the price! Clean, modern, and conveniently located near public transport and local attractions. Thanks to Beck for being so patient and helpful while I was staying!
While the location and staff were excellent, the room could benefit from better soundproofing for a more peaceful night’s sleep.
Breakfast is awesome, staff very nice., the hotel very close to high speed train Shanghai rail way station (north exit) just 5 minute walk to station.
Очень вкусный и разнообразный завтрак. Номер чистый и комфортный.
Нет претензий
Everything was wonderful, breakfast was amazing, the rooms are nice, cleaning staff was very kind. Special thanks to Rachel who helped us when we needed some extra help due to illness!
Frokosten var fantastisk. Ricci som jobbet i resepsjonen. Tøfler og effektive heiser.
Sengene kunne gjerne vært noen cm bredere på rom med to dobbelt senger. Fungerte likevel helt ok å sove der som familie på fire.
Buena ubicación. Limpio y cómodo.
Mi hijo con 40 de fiebre y convulsiones en el sofá de hall tras hacer el check out. Y el personal nos miraban como pasmarotes, con cero empatía y sin ofrecer ayuda ni preocuparse lo más mínimo. El único que se preocupó fue el chico que ayuda con el equipaje. No es digno de un hotel de esa categoría. Estoy convencido que el personal de un hotel más humilde nos hubieran ofrecido toda la ayuda y soporte que necesitamos.
La machine à café/Thé à la réception, les services, la flexibilité du personnel etc.
Le service est top niveau, surtout la réceptionniste Liu Wenwen a donné beaucoup de soins aux clients avec beaucoup d'empathie.
The property is well located. Staff is very friendly especially Riccie in front office and Hong in breakfast room. Riccie helped us instantly without hesitation. I wrongly booked one more day and she helped us unbook the whole hotel days and make new booking without any penalties. That was so nice of her to help foreigner. Also I forgot to include breakfast. She did it for us without additional charges. Also, the hotel was so clean that I wouldn’t say the same about JW Marriott Beijing Central where I unfortunately stayed in Beijing. And the cleaner of the 6th floor was very and very friendly and kind. Me together with my family are very satisfied with the hotel and the staff. If I were director of the hotel I would definitely raise their pay and add daily bonuses. They deserve it indeed. The welcoming guy opening door of taxi every time was also very pleasant. In general, this is perfect hotel with the perfect staff. I strongly recommend to choose this hotel amongst all.
I liked everything about the property.
Tolles Hotel, netter Empfang, sehr hilfsbereites Personal. Frühstück war sehr lecker und es ist für jeden etwas dabei. Zimmer war sehr sauber. Fitnessraum ist ebenfalls sehr gut.
Die Matratze ist etwas hart
Отель свежий (ремонт, мебель, коммуникации). Завтрак великолепный (выбор, качество); есть несколько точек на завтраке, где готовят под вас (китайский завтрак или европейский - омлет, скрэмбл и пр). Отель расположен не в историческом центре, но рядом с метро и в 15-20 минутах езды на такси (на метро не ездили, поэтому не могу поделиться опытом). Удобные кровати. Неплохой тренажерный зал. В ресторане неплохое меню , так что спокойно можно спускаться для ужина, там же есть сухие вина. Всегда можно найти на ресепшене персонал, который говорит на английском. У нас было большое путешествие по Китаю, мы жили в разных городах и в разных отелях. Этот отель был самый лучший из всех. В целом мы остались довольны. Твердые 9+ из 10.
Нет бассейна. Хотя есть возможность заехать семьей из 4х человек в один номер, лучше брать два номера.
Food
All good.
Достаточно комфортный отель для нашей бизнес поездки. Соотношение цена-качество оправдано.
Великолепный отель. Понравилось все: расположение, номер, чистота, завтраки, персонал. Отдельное спасибо администратору Аде за то, что смогла помочь организовать день рождения для сына. Спасибо отелю за поздравления и комплименты от отеля. Ребенку все очень понравилось.
Минусов у данного отеля нет. В следующий раз остановимся в нем же.
Nærheten av 1000 trees shanghai
Rachel and Lemon were really kind and helpful
服务非常好👍 很干净 早餐很丰富 值班HONG 经理认真细致负责
再细致一点,没有牙签
Amazing service, especially from front desk and also room service, I was on the 17th floor. Very accommodating to all my needs.
Very good location. Nice hotel and polite staff.
Good view
服务贴心周到,环境干净整洁,早餐丰富。F&B 梨.菠萝小姐姐非常耐心热情,让我们留下了美好的住宿体验。
暂时没有
Beck's service is very thoughtful and attentive, helping to arrange a quiet room. The hotel also offers a wide variety of breakfast options. This is something I didn't expect, the restaurant staff are also very enthusiastic!
Cudowne bogate sniadania! Panie sprzatajace na medal.
We do enjoy the stay in the suite which is quite spacious.
During my stay at the Holiday Inn, I was in significant pain due to a dental issue and had the “Do Not Disturb” red light on for approximately 1–2 days while resting. One night, I requested an additional quilt, and a staff member delivered it to my room. She specifically asked whether I needed housekeeping because the cleaner had not serviced the room that day. I explained that I did not require cleaning as I had a toothache and needed to rest, which is why the red light was on. The staff member then commented that cleaners “do not earn much if they cannot clean rooms, especially suites,” and advised me not to use the red light because it prevents cleaners from entering. I repeated that I was unwell and needed rest. She responded that it was acceptable for the cleaner to enter just to remove the rubbish and suggested I could simply let them in and clean the rubbish bin to them. This interaction made me uncomfortable and pressured at a time when I was unwell and simply needed privacy and rest. The Do Not Disturb feature exists to protect guests’ comfort, and it should not be questioned or discouraged by staff. Additionally, comments about staff earnings and implying that guests should feel responsible for cleaners’ income are highly unprofessional and inappropriate. I am bringing this matter because I believe it reflects a training and service issue that should be addressed to ensure future guests do not experience similar discomfort.
I got a free room upgrade at check-in and some fresh fruit, which was super nice! I appreciate Beck's assistance in ordering takeout,he was incredibly patient!
The hotel staff were all very enthusiastic. Thank you to Beck at the front desk for kindly upgrading the room type and recommending a room with excellent scenery.
None
The room cleaning staff at Level 24 was very nice and good.
Nil
Excelente instalação, quartos grandes e limpos. Os funcionários extremamente prestativos e atenderam todas as nossas solicitações. Fiz a reserva pelo booking e constava a informação que café da manhã era incluso, porém, ao chegar no hotel nos informaram que na tarifa que pagamos não tinha café da manhã, porém noa forneceram sem cobranças extras. O funcionários Myers também foi incrível e super gentil, tendo, inclusive, dado uma sacola de snacks para minha filha. Recomendo muito esse hotel.
The front desk staff/concierge were incredibly sweet and helpful. Everything was taken care of and it felt like home. I was so surprised at the level of hospitality. The cleaning lady on the 16th floor was literally the most thorough I've seen in my life and I've travelled many countries. That lady deserves a promotion or raise!
Breakfast was superb except that I'm vegetarian. This is more like constructive criticism but I suggest that the hotel adds a separate vegetarian area to avoid cross contamination.
Locația, personalul, curățenia, tot
Lotion provided. Tea bags nice. Marvellous view. Delicious breakfast. Staff helpful.
Clean and convenient place
The dressing area not closed concept .
Больше всего мне понравился сервис. Очень отзывчивые! Изначально бронировали один номер, получил очень приятный апгрейд. Более того, на все просьбы реагировали очень быстро! Незамедлительно устраняли проблемы.
В первой комнате размещения не работал кондиционер и было очень душно. Не предоставляют дополнительное одеяло.
Het personeel! Geweldige service. We hadden hulp nodig bij onze vlucht en Vincent heeft ons geweldig geholpen, zonder hem hadden we het niet gered. Hotel was prachtig mooi en super netjes. Goede roomservice, heerlijk en uitgebreid ontbijt en de kids kregen allemaal kadootjes.
De wifi was verschrikkelijk, was zo sloom dat je er niets mee kan. Maar dat was in China op veel meer plekken dus weet niet of het hotel er iets aan kon doen. Lokatie is niet heel bijzonder. Weinig gezelligheid in de buurt. Je moet echt de metro pakken voor leuke wijkjes. Met de metro ben je er dan weer zo op leuke plekken.
打掃的非常乾淨,服務人員都很親切,還有招待美味的水果和餅乾以及大白兔奶糖❤️
淋浴間地上的邊邊有點發霉,但不影響使用
Hospitality and service
Everything
That we didn’t stay longer
早餐和员工都不错
A huge range of food for breakfast. Buffet style. Good quality. The dining room was always very busy. A large hotel has a large number of guests.
I found the free Wi-fi to be free, but not to be particularly strong. Poor bandwidth probably the culprit.
It was clean and fairly new. The suite was also spacious. Bedding was excellent! Staff were also helpful, accommodating, friendly and courteous!
No space to place shoes except near the toilet / under the vanity sink.
Very clean, staff super helpful. Depending on what you want to do location is fine. Pretty central to everything
El desayuno es ESPECTACULAR, la ubicación fenomenal cerca de una estación de metro. Las camas súper cómodas, no tengo ninguna queja
We had Ma ling as our cleaner. She works so hard. Everyday she came and cleaned and taught us a bit of mandarin. She was absolutely amazing. The facilities at the hotel was great! I came home with no clothes washing to do. Definitely recommend.
Using a key card to get to the floor. If you forgot it, you have to go to reception which is a bit of a hassle.
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
Areas to consider
Cleanliness
9.5/10Multiple reviews describe the hotel and rooms as very clean, tidy and well maintained; one review called the room 'makellos'.
Service
9.6/10Staff repeatedly praised as friendly, kind and helpful (named staff include Ada Zhang and Rachel Wang); attentive reception and service made guests feel welcome.
Location
8.8/10Excellent convenience for Shanghai Railway Station and nearby metro (ideal for train travellers); a few guests noted it is somewhat far from city centre/Nanjing Road.
Room Quality
9.3/10Rooms described as spacious, comfortable, beautifully furnished with comfortable large beds; a few mentions of slight sound transmission/being a bit thin‑walled.
Amenities
8.9/10Strong family amenities—large indoor playground much appreciated; facilities are clean and updated. Minor negatives: playground opens at noon, nearby convenience store options are limited and a bathroom extractor was noted absent by one guest.
Value for Money
9.4/10Several guests called the stay excellent value; complimentary upgrade and overall satisfaction support a high value rating.
Food and Beverage
9.4/10Breakfast/buffet repeatedly praised as excellent with a huge selection of Asian and Western options; one comment about breakfast room being noisy at times.
Overall Experience
9.5/10Overall very positive — guests described fantastic stays, would happily stay again and highly recommend the hotel.