InterContinental Shanghai Jing' An by IHG

Nice spacious rooms and good location

Bathroom taps are old and hard to use. The water tends to splash everywhere

Un très bon moment dans ce très bel hôtel. Le personnel est très sympathique et la chambre confortable et spacieuse

Everything

None

Ottima colazione Piscina e palestra molto belle al di sopra della media Stanza molto spaziosa Ottima posizione a due passi dalla stazione e dalla metropolitana

Świetne miejsce z klimatem

Spacious, comfortable and clean.

Not the best location to explore Shanghai on foot and the property is a little dated overall.

Me and my family wants thank u. The best

Staff front disk and concierge staff are amazingly helpful. In particular Tony Li what a great support he was ..

N/A

早餐美味，经理King先生服务态度好热情周到，房间舒服

还好都还好

It’s well connected

It a bit outdated and not very well maintained

地理位置不错，步行去上海火车站，有无障碍电梯跨高架桥。酒店大堂很漂亮，有室内游泳池。

酒店设施陈旧，我所住的房间好像很久没人住过。毛巾架上可以看到尘土，房间里空调电机声音很大，夜间感觉就像在飞机上睡觉，一直有轰鸣声，我们不得不取消后面预订的房间提前离开。付了五星级酒店的价格，享受了三星级酒店的设施，有些失望。

Très bel hôtel bien situé dans Shanghai, belles chambres spacieuses et lits très confortables avec salles de bains très bien équipées. Personnel agréable et très professionnel. Petit déjeuner copieux.

Friendly staffs, room size and very comfortable bed. Also near metro and railway station.

Breadfast is poor not up to 5* Hotel standard and service is poor.

Housekeeping lady was nice, concierge was friendly. Jason, from concierge services, was also very helpful and friendly.

On level 17, I could hear one of the staff screaming very loudly (perhaps at another staff) behind the door of a staff-only room. I was in shock and looked at the lady walking towards that room. The lady was wearing a black skirt suit and she looked at me and said in Chinese, “没事”, then opened the door and walked into the room with the crazy screaming lady, telling her the hotel guest heard her.

the food is okay, but not great

the hotel is little bit old and I feel the people who are work in there is unhappy.

Нет свежей рыбы на завтраках. Плохая уборка в комнатах. Нужен косметический ремонт в номере.

地點很不錯，房間很大，也有重新裝修！ 早餐略顯雜亂，少了精緻感。

Ich war vor Jahren immer sehr gerne und oft dort. Service, Ausstattung der Zimmer, Größe der Zimmer, Vorallem auch die Lage, war immer super.

Das Hotel hat sich in nichts verändert, was bedeutet, das die Ausstattung in allen Bereichen sehr veraltet ist. Starke Gebrauchsspuren. Aber vor allem ist der Service im Frühstücksbereich, Zimmer und die Qualität schlechter gegenüber früher. Ich vermute das es weniger gewordenen ist, da internationale Gäste geringer und das es dem Bezahlsystem ( WeChat, Alipay) , kein Trinkgeld, geschuldet ist. Was im übrigen in vielen Städten festzustellen ist. Nur erwarte ich sowas nicht in solch einem Hotel! Daher stimmt für mich das Preis-Leistungsverhältnis nicht mehr.

It is very nice hotel, near Shanghai train station. Very nice stuff and people who works there.

All.

Spacious, friendly staff

Facility is outdated. Safe doesn't work

服務人員態度好也很願意幫忙解決問題，房間大、床舒適、安靜、有免治馬桶、夜燈⋯整體住起來感覺很舒服，下次還會想再訂房

毛巾有股淡淡的油煙味，味道不太好聞。吹風機風量小，長髮需要吹比較久頭髮才會乾

rooms are big and comfortable A lot of storage

not showers facility after checkout Spa was pretty expensive

Far from busy street but not far to go places such as the bund, nanjing street etc using taxi

The hotel upgraded us to a nicer room since we were going to be there for many days and because we were celebrating our anniversary trip. They even left a surprise dessert in our room. That was extremely nice and we really appreciated the gesture. Staff (especially the bell boys) always received us with a smile. Also in the lobby they always had tea, which we really liked. Everyone was helpful and the laundry service was really good too.

After many days the breakfast got boring because it was pretty much the same. Also room service didnt have too many options to choose from.

前台的服务人员态度很好尤其是Emily很温暖

The hotel room was a good size and the bed was very comfortable. Soundproofing which is good. I was also upgraded to another room which was really kind of the staff. The room has a lot of amenities which was really good. Very clean hotel. Also a good location to get to Shanghai sites (few minutes by metro or a 40 minutes walk)

WiFi in the hotel is very bad. Also the breakfast did not have a lot of vegetarian options. This was very disappointing. Although the staff were nice when I checked in, the staff at the check in desk the next day were quite rude.

Jonny 和Lyren 服务热情，第一次来洲际住，遇到了很热情的经理对我细致照顾，一定还会再来！

无

酒店位置超级方便，干净卫生，前台的经理Lyren和Una服务态度也很专业。自助早餐也推荐，品类齐全，尤其是吃了三天的汤米粉，各种浇头，白吃不厌。走到地铁口很近也很好找，步行到上海自然博物馆只要两站路，不热的天气走过去很舒服的。上海自然博物馆是宝藏，娃六岁多，喜欢动物，进去逛的很开心。下次来上海还会选择这家酒店

酒店开业有点早

本次入住Lyren贴心服务。入住前酒店主动沟通到店时间，安排高效顺畅，还贴心准备了小蛋糕，口感细腻清甜，惊喜感十足。行政酒廊餐食食材新鲜、调味均衡，用餐氛围雅致舒适。客房静谧雅致，设施维护到位，服务细致有度。地处上海站核心地段，出行便利，无论是商务还是休闲都十分合适，整体体验远超预期，值得再次入住。

无

必须给到全五星好评，这次入住直接刷新了我对上海苏河江景酒店的认知!酒店位置绝佳，出门便能看到上海站的氛围，办理入住时Lyren热情专业，还主动帮我安排了高楼层的无遮挡房间好感度直接拉满。退房后Lyren 还贴心回访，愿意再来

无

一切都很好

Repetiré sin dudarlo. Me parece una gran opción en una de las mejores ciudades del mundo.

Nada que decir…

Грязновато, уставшие душевые, туалеты, номер тесный, кондиционер не отрегулирован, персонал не говорит на английском, сложный и долгий в разговоре, особо не понравилось

Nice location,friendly staff.room was big and spacious,breakfast was great

Nope

Xavier great service

Great hotel, very clean and comfortable. Would recommend.

酒店的服务态度和Xavier的专业服务

没有不满意

Ausstattungen von meinem Zimmer.

Frühstück war volle Leute.

Literally perfect! Everyone was so nice and sweet(especially Xavier Yao and Elysia) the room is super clean and comfortable. The location is very convenient. Every time I come back to Shanghai, I always choose this!!:) strongly recommend to everyone who is going to Shanghai!!!

房間大小還算舒適

飯店服務人員沒有溫度，房間沒空調太悶了

Staffs are friendly, location is great

Nothing much

Pillow

Sauna and pool verry ,verry old

交通便捷，地铁1号线火车站下，步行10分钟到酒店，房间干净整洁，刮胡刀好用，枕头舒服，Annie的服务贴心专业。笑容轻切，响应迅速

酒店位置超棒，出行商旅很方便，前厅服务很到位，annie耐心，专心，解答我很多问题，全程微笑亲切，给人感觉很好

如果停车能免费就更好了

Staff was beyond helpful. The quality of service was high and forwardthinking. We received many packages during our stay, and staff kept it safely. Location was good, you can take metro and bus to Main attractions in 15-30 mins. Breakfast is excellent and there was a huge variety of choices everyday. Room was spacious and front desk check in/out went smoothly and quick. Bed and pillows are comfortable.

Everything was great!

The hotel has a great location

Parking is not free, which is inconvenient

The location of the hotel is very good, easy to get around, and the walking distance to the train station is very close, suitable for business people. The front desk manager, Annie, is very professional, enthusiastic and patient, I will book next time

When checking in, the front desk staff, Annie, were friendly and efficient. The hotel’s location is conveniently situated, with a subway station just outside the door, catering to the needs of business travelers. The rooms are clean and tidy, the bedding is comfortable, and they provide a perfect place for rest after a busy day. From check-in to check-out, the entire experience was pleasant, with professional service and well-equipped facilities perfectly suited to the needs of business individuals.