Hilton Columbus/Polaris vs Similar Hotels

Comfortable beds but some issues with bathrooms and AC.

Rooms received generally positive comments, but there were mentions of bed issues in one review.

Some rooms were nice, comfortable, and clean, but some had issues such as broken fixtures.

Rooms were outdated and not as described.

Generally clean with some mentions of water damage.

Several reviews mentioned cleanliness positively, but noted some issues like cloudy pool water.

Multiple mentions of dirty elevators, smelly hot tub, and room issues suggest a lack of cleanliness.

Rooms reported dirty and not well-maintained.

Great location with nearby shopping and dining options.

Location was frequently highlighted as a positive aspect, enhancing the overall experience.

Good location near the airport, thus a positive aspect of the stay.

Convenient location with good access to local amenities.

Friendly and helpful staff noted in multiple reviews.

Many reviews praised the staff for being friendly and helpful.

Some positive mentions of staff helpfulness; however, the restaurant service was criticized.

Staff was friendly and provided excellent customer service.

Good breakfast reported, but there were complaints about costs.

The quality and value of food offerings received high praise from guests.

Meals were often cold, and the restaurant service was subpar; the availability was also criticized.

Breakfast selection was good; however, cleanliness could improve.

Nice bar and outdoor area; some amenities have restrictions or additional charges.

Amenities like breakfast and evening meals were positively noted, but some amenities like the hot tub fell short.

Limited amenities available, such as the closed restaurant and broken pool.

Amenities like breakfast were appreciated but inconsistent.

Considered overpriced by some guests based on amenities and charges.

Some reviews stated that the pricing was a consideration, suggesting room for improvement.

Deposit issues and additional charges raise concerns about value for what was offered.

Perceived value was low compared to expectations.