Knights Inn Orillia

Was very comfortable

The 200 additional deposit that was charged

The entire place was very clean and breakfast was on time each day

The service was lacking. I stayed for 5 nights for work and there was no cleaning, no towels, no removal of garbage.

Clean room. No bedbugs. Hot water. Temperature control excellent. Lots of electrical outlets. Decent price.

Parking. Couldn’t back in to a spot across from room due to rigid lump of snow. The bed was too close to wall to get up during the night.

Room was clean - no frills nothing extra - just the basics you expect when renting a room

Only the location is good

very dirty, odd smell, waiting for more than 2 hours finally got a little bit warmer in the room, the owner told us they will not turn on the heating even in the winter. The Heat Pump has a lot of dust, the filter even clogged.

No complain

No complain

The worker was very friendly and answered all our questions.

On the surface it was clean but we had to move part of the bed because we dropped a phone behind it and it was filthy.

It was nice

Breakfast had toast and cereal. Maybe some fruit and muffins would have been nice

clean room very nice shower

the scented "plug in " in the hall way was very overpowering and very irritating to my allergies

room not very clean.and no coffee machine.

location

Location was good.

Staff were not available at all times. Fire alarm went off at 5am, twice. Thin walls or loud guests next door? Could not leave by front entrance in the morning.

No tea and coffee in the room, not so clean, no gel shower

Breakfast was minimum, no one on front dest had to ring. Parking very bad.

Check room corners when cleaning.( Dust webs )

Great value for your money, very clean room. Convenient location for where we needed to be. 24 hour check in. Family ran business. Offered basic breakfast woth stay.

Room had a slight odour , probably because the room had been closed up for a bit, it didn't last too long though. The back lot space could be tidied up some along the fence line, it gave an unsettled vibe upon parking/arrival but everything went fine.

Very clean and quiet.

Wish there had been a coffee machine in the room. Not many stations on the TV. Curtains in the room to short as light came through and would hardly close right onto the laneway beside the room.

Staff friendly

It was good value for money.

Everything was satisfactory.

The location was easy to get to. If you just want a place to sleep it was ok

How the cars were plowed in by the snow. The rooms are dated, not the cleanest, found someone’s make up between the bed and night stand. Dusty on the ceiling and behind the couch the table in the room was wobbly , tv s are dated no smart tvs . Only staff seen was at check in check out . The room wasn’t touched while out. People were smoking pot in the rooms could smell it in the hallways. Found the bed was not very comfortable the pillows cheap. Wasn’t told about the breakfast or where to go no sign saying they had one but it was in the listing. At the front when we drove up someone’s car was parked there at the door had to walk around it to check in. Was parked there all weekend . They also seem to rent U-Haul trucks from this location as there were a couple of vans parked along side the building, buried in with snow. No vending machines, ice maker no pool no hot tub zero amenities. No coffee machine maker in the room. You have to drive to go get any food .

The morrning breakfast needs to improve, coffee was horrible, bread stale, no peanut butter only jam.

Location and the price.

The AC is so noisy,it's hard to sleep.

Proximity to Rama and restaurants in Orillia

Not very clean or nice at all, considering we paid $200 per night it was definitely not worth it.

Location was close to where we were visiting.

The bed was uncomfortable, the tv was barely hanging from the wall, the breakfast was a stale piece of bread and watered down coffee.

Pleasant staff

No heat on when we arrived. Took an hour to get warm.

Good place to stay, clean and mosty quiet.

So the rooms needs better pillows, usable T.V box (got 1 channel and it was not good) and a secondary lock inside would be nice. Also the back of the place has a cigarette smell and the metal grate on the back steps is slippery might need to be changed.

Price

Small tv

The room was clean and the bed was comfortable. The included breakfast was underwhelming no hot food.

The breakfast could improve with a bit of effort

The breakfast was very limited. Cereal, toast coffee. Disappointing for the price.

The property is quite run down although some things like the bathroom had been updated. We had to change room because the heater didn't work. The TV quality was very poor.

The beds were comfortable

The sign was out and went passed the place a few times

Always so nice very helpful

Family owned and operated. Owner also will drive you places for a fee and makes you feel safe. Beds were comfortable and we had no complaints. There was a free small breakfast but we chose Tim's on the way back home.

Fairly quiet considering general area is known for large population of "at risk persons"

No issues

I liked that it was an easy drive from Casino Rama to the Knights Inn.

I paid cash and they didnt have change the change that was owed to me ( $5 ). The gentleman behind the counter told me to come back later and he would have it. I came back numerous times and there was never anyone there- just a sign that provided a number if you needed assistance. The carpet in the room felt damp. The bed was super uncomfortable. The curtains would not meet in the middle so anyone walking by could look inside. There was 2 tissues in the kleenex box. The bathroom door had difficulty closing - the bottom should be shaved as it is too long. The rooms were dark.

Clean

The tub wish it was a proper shower

The hotel and room was not as advertised. It was not well lit and the lobby was dark and front doors locked. Called a number on the sign and someone finally came and said we had to use a different entrance. Upon opening the door to the hallway we encountered a strong smell of marijuana and plug in air freshener to cover it even though there is a sign in the lobby that says no cannons. The room was over powering with air freshener to cover the musty moldy smell. The carpets were not properly vacuumed and the bed cover had a black mark on it. We did not stay in the room. We called them and asked for a refund and were told we couldn’t have a refund and had to call the next day to speak to the manager. We ended up driving home late at night as we could not stay in the room. When we called five times the next day we were hung up on when we asked for the manager five times. We have escalated this with Knights Inn head office and will be with Expedia also. We paid for a room that we did not use. It was not clean properly and the odours throughout the room and building were not healthy.

This place was SO filthy i wouldn t let my dog stay there!

Staff was good

Ok

Fresh fruit and yogourt would be appreciated

Kids running up and down hallways. Building had the scent of cigarettes and slight cat pee despite being not pet friendly? Room itself was visually clean. AC worked well.

Clean rooms and front desk very attentive

all is good.

nothing

Good

Mediocre hotel ....front staff was pleasant tv was not functional... o well...ac worked fine room was clean so that's all that mattered ....would be nice to have lamps with usb ports. Parking was cramped ....family upstairs was loud but they did tone down after 9 lots of in out traffic at the exit door . Overall I had a decent sleep .

Clean and good value for $. Central location

Not great, just ok

Centrally located. Lots of parking.

It was decent for the price

Mussten fast eine Stunde an der Hotel Rezeption warten bis Personal da war damit wir einchecken konnten. Die Lage war nicht so gut, Abends würde ich dort nicht alleine aus dem Hotel gehen…

Carpets in room and hallways were badly stained and look very old. It would give a better first impression if they were replaced or cleaned.

Nothing

Not clean

Access from inside hall to room… door lock except key entry after 10 pm

The need for getting a coupon from the front desk to get to & receive the available breakfast.

this is a rental place those on government assistance.The room was clean

The bed was comfortable and clean. Staff was very nice!

They need to improve on cleanliness ! The chair cushion had a large stain which they could easily shampoo! The tissue box attached to the bathroom counter was not sanitary since the Kleenex ( tissues) were jammed ( ( too many tissues jammed in the opening). If the person who used them before I arrived, had a bad cold or covid, I am touching their germs. The door to the bathroom was very difficult to open and close. We needed to use force because it was rubbing on the floor. The carpet desperately needs to be changed. The continental breakfast was poor with onlythe very basic. No fruits, yogurt, bagels, etc. But this didn’t concern us. We looked at it and decided that it wasn’t worth it and left.

Staff were nice

Room stunk like mold and mildew, we were given a second room which had a strong odour but not mildew/mold. Beds older and not comfortable

Clean place and friendly staff. Pretty good location

Breakfast could have had a bit more selection.

Side door does not lock. Anyone can come into the building

The man working at the desk was great. He took the time to make sure I had everything that I needed and went above and beyond to make sure I had water and a charger for my phone when I was stranded in Orillia.

Overall hotel cleanliness could have been better. There was dust on the lamp, make up on the mirror and a stain on the bed.

Fridge in room

Old, run down, not nice, pay the extra $30-40 stay somewhere else. No channels on TV, toilet running all night, 80's decor. Room lighted by lamps that had faulty electrics. People living out at back of hotel sat out smoking and drinking.

Located in an industrial park area, good restaurants are not within walking distance.

Hotel was easy to find. Hotel room clean. Staff helped us figure out the remote control for the tv. Staff at check in very friendly. Thank you. 😊

Nice and quiet, easy to find and get around town

Very clean throughout! Nicely renovated and spotless bathroom. Simple but adequate breakfast.

The carpet in the room showed its age and should be replaced, and the TV was mounted a bit too high on the wall for comfortable viewing. Otherwise, the room was clean, confortable and decently renovated.

Breakfast was ok

Parking lot and picnic area were both sketchy

location

Stayed over the long weekend, and as expected, the price was higher than usual. Unfortunately, the experience was quite disappointing. The room had flies buzzing around all night, which was already unpleasant. But the worst part came after dinner — we returned to the room to be hit by an overwhelming, nauseating musty, moldy smell after the AC had been running for about two hours. I reported the issue to the manager, who came to inspect and agreed the smell was indeed bad. I requested a room change because it was impossible to sleep in that environment, but was told the hotel was fully booked. The manager offered to spray air freshener, but I declined as it wouldn’t solve the root problem and my mother-in-law is allergic to air fresheners. He said the only thing he could do was give me a partial refund if I checked out the next day. We had a terrible, sleepless night. Upon checkout, although I personally feel at least half the room rate should have been refunded, I was only given $23 back — and was told this was a personal gesture from the manager, not even an official refund. I found this hard to believe. Overall, very disappointing. I would not recommend this hotel to others.

smelly

The staff was friendly the room was marginally clean ( just detailing needing to be done). All in all I would go back but hope they step up the breakfast.

It's an awesome 👍 place would absolutely recommend it 👍

Dirty carpeting in stairs and hallways. Smelt bad on 2nd floor. Bad location for a hotel. Sparse breakfast. No way this was worth $198 for one night

The building was unkept pictures on web site are nothing compared to actual. Zip ties for a door handle in the main lobby, rooms were musty, no lock for window on ground floor

Staff was very accommodating. The property needs some upgrading.

I recommend this hotel is super clean and that price is good that staff is super nice.