Hotel du Vin & Bistro Winchester

Staff are helpful and nice. Clean and bright room.

The staff at the hotel couldn’t have been nicer or more helpful, particularly Anka. I’d fallen and cracked my ribs and they immediately brought an ice pack and changed my room so I wouldn’t have as many stairs and did everything possible to help me. The hotel is charming with a beautiful garden and a nice restaurant.

We spent five excellent days in Winchester. The hotel could be described as boutique and has a beautiful cowherd we ate and had pre dinner drinks. It was very comfortable and close to the centre of the city but away from the tourist crowds

Great location for the town. Friendly reception. Lovely court yard for light lunch on arrival. Bar staff helpful. All very kind, well done & thank you.

No lift, but otherwise a good standard four star experience. Staff are friendly and efficient.

Excellent stay and service

Hotel itself is very nice and location great. Staff was helpful but failed to disclose there was a big, loud wedding outside our room that went from 2pm till 11pm which made the experience not the best.

Held to a high standard and very polite staff and service

Perfect location and great staff - especially Alina ( Portuguese)

Very friendly, efficient staff great service Clean wonderful breakfast

The room was adequate but the noise from the street traffic was too much and constant even when we finally managed to get the secondary glazing to stay closed. New secondary glazing that is sound proof is required.

Lovely room and great food.

We’ve stayed a few times at this hotel, and actually had our wedding reception here back in 2020. It’s reliably a good place to stay, with an excellent central location. There is a reasonable amount of paid parking available at the back of the property. Rooms are clean and large, with nice bathrooms.

Brilliant as always!

Food was awful and over salty, we didn't have time to send it back so had to eat it as we were starving. Person at the reception to welcome us was very rude and tried to create a lots of problems with our restaurant booking. Room has the most horrible mattress I ever slept on. Not hot water in the sink when you run it in the tub! Cracks on the ceiling, moulds in the bathroom. Breakfast was dull and again over salty. Will never come back nor advise any one to stay especially for the ridiculous price they charge.

Great place to stay in Winchester. Well located and you can walk to most places of interest from the hotel. Nice patio for having drinks and food outside. Liked that it was dog friendly.

Nice hotel in a great location.

High quality service and facilities. Great garden rooms with outdoor seating in lovely garden and sheltered attractive courtyard to enjoy lunch and pre dinner drinks

Great nights sleep

Lovely location and fine property. Breakfast was lovely too.

Very nice hotel, clean, comfortable and very helpful staff. Will try another Hotel Du Vin based in this.

Lack of pillow choice

We were woken up at 7am by the chamber maids talking outside our door. The waitress walked by looking at me as I was pulling a hair from my mouth from the yogurt and my partner was gagging and she didn’t stop and say a word. Wouldn’t stay here again unless it was half price… I gave the hair back

Wonderful boutique hotel

Great stay, lovely room. Delicious breakfast and dinner. Easy parking. Would definitely stay again if visiting Winchester.

Don’t ask for anything out of the ordinary, you will be ignored. Having recently had cancer surgery I am unable to soak in a bath and limitations to my movement mean it is easier for me to use a walk-in shower at the moment. we requested four times for a room with a walk in shower and were ignored. They aren’t interested in your celebration. I told them it was my husbands birthday on our arrival day, he wasn’t even wished happy birthday - or smiled at!! Bearing in mind it was Jan 31st, the room was extremely hot. We tried to adjust the wall mounted air-conditioning control to no avail, so my husband went downstairs to ask to change rooms. He was told there was no air-conditioning in any of the rooms, the room could not be changed and that we should turn the radiator off (it was not switched on!) When he mentioned the control panel, he was told that had not been operational for “a long time,” and had just not been removed. We had to use a large fan to keep the room a reasonable temperature, because none of the windows could be opened! The room itself was rather tired, had a broken lamp, curtain pelmet hanging off, bathroom blind, chipped paintwork. Breakfast is ok, but don’t bother with the Bistro du Vin for dinner, although staff, aside from the belligerent receptionist are generally good. Bar staff excellent.

We had a very good stay. We had our rooms upgraded free, so we had very good,comfortable rooms. The only very minor observation would be that there are no comfy chairs or sitting area. The bar is good, but the seats are not designed to be comfortable,especially for older people. This is a very minor thing, We ate in the restaurant and it was very good. The staff were very kind to our 90 year old uncle too

Amazing hotel close to everything

An amazing hotel

Great service, beautiful room. There was a problem with our meal on the first night but the waitress, Olivia, did everything she could to make the issue not feel so bad, and then we were given a most generous reduction to the bill. These things happen, but it’s how they are dealt with makes up for it. Lovely, relaxing stay.

Lovely hotel. Nice staff and a special mention to Olivia in the restaurant who was amazing. Would defo recommend

I've stayed at this hotel before and had a wonderful time. Things have certainly changed and I would not make any further visits to this hotel. Room service was not available due to technical difficulties in the kitchen, the bar was understocked and even after paying for additional sundries another charge was made to my credit card without any authorisation.

the best staff of any hotel I have stayed at.

A view of some bins, breakfast was awful room was ok needs repair not a £300 room I would probably only pay half that if I was to stay again

Stayed for two nights last week and everything was great: clean room, well-appointed with fridge, hair dryer, etc., easy parking, close to everything. The best thing is the young staff who made us feel very welcome. Compliments to the bartender, Minty and Nick the manager, who was very well informed about the local attractions and who helped us plan a plan a route to see the interesting churches, ruins, palaces, and pubs nearby. I will recommend a stay here to all friends visiting Winchester.

Nice characterful hotel with attentive staff. Very convenient situation.

Stayed for a one night trip, expecting a luxury experience from a well known hotel chain, but was left very disappointed by the lack pf personality and charm as advertised, the cold service and tired hotel. The hotel room was small, with no amenities to speak of (not even a box of tissues!), despite stating that the room would be occupied by 2 persons, there was only one towel and bottle of water, the 'welcome' at the reception desk at both check in and check out was very cold, with no personality or even asking if we had a good stay! The sewage smell coming from the bathroom sink as well as hot water from the cold tap left us feeling very disappointed. Would have expected much better, from a hotel claiming to be 'exuding charm'.

Expensive hotel, nice decor and good location but room cold and heating/air conditioning not working, shower temperature limited so not really hot enough, no normal coffee (only decaffeinated), only one set of towels for two of us…

Nice room, a little worn but Hotel du Vin has always been a bit shabby chic. Lovely amenities in the bathroom, nice coffee and tea tray. The shower had virtually no water coming out of the shower head so had to take a “splash bath”-I guess because it was a top floor room

Unfriendly staff espcially the bar lady on Friday evening who closed the bar at 1045 as we arrived. So hot we couldn't sleep. It really put me off a brand that i loved

We had minor frustrations with service at breakfast but the Manager was quick to respond, spending time with us to fully understand our concerns. Quality of food service was excellent. Good position in town centre with the benefit of parking.

This was our second visit having had a brilliant stay previously. Rooms and bedding are extremely clean and comfortable. Food is excellent. Location is perfect for Winchester. The only really downside is the noise. The hotel is in a busy main road and previously we had a room at the back but this time we were in the road. We asked to move as it was noisy and they kindly moved is to a side room but it was still noisy and as well as the road, music from the restaurant below was playing until after 10pm and before 7am. We would stay again but would definitely request a quiet room in advance.

Disappointing stay. All the staff were friendly and helpful but I felt the hotel itself is tired and needs some tlc. Our room was called “deluxe” I felt it was cramped, old fashioned and tatty. The carpet had stains, beds were sagging in the middle the pillows were lumpy, The shower was weak, the taps and the shower have air locks and splutter a lot. The tap on the hand basin swivelled round when you tried to turn it on. Some tiles on the floor weren’t properly laid and had sharp edges There was a lot of building noise from about 5.30am onwards. The communal areas also need a good luck of paint and carpet cleaning. The bar was not inviting at all but on a sunny day the courtyard would be lovely. Hot breakfast was good.

A perfect wedding venue with helpful friendly staff.

This property was fine, but expensive.

The property itself is lovely, it has a beautiful courtyard (fro drinks/lunch) and is only a 2 minute walk to Winchester town centre. My main feedback would be on the issue of staff training. They don't look around and see if anyone would like drinks (they deliver to another table and rush off). You sometimes have to find people to assist you and they weren't short of staff. This happened at least 3-4 times. One breakfast time we went down at 10 am and it doesn't finish untill 11am but already they were clearing things away/not replenshing the breakfast buffet so the choice was limited and we had to ask for simple things like water glasses. For the price of the room I would expect much more proactive service. For that reason I don't think I'd stay here again.

Staff was extremely helpful, great location. Nice garden. Had to move rooms because AC didn’t work. Historic building has limitations, such as a very squeaky floor and no lift.

We had a truly fabulous two-night stay at the Hotel du Vin. Excellent and friendly staff provided wonderful service. On our first night we opted for the tasting menu, which was first class. That evening we were served by Hannah and the hotel’s sommelier, Evangelos, both of whom deserve a particular mention as they made the evening very special. I would not hesitate to recommend the hotel and would definitely be willing to stay there again in the future.

Great staff and a really nice hotel. But...they have no or little aircon so summer days mean that the rooms are too hot and uncomfortable. A big shame as it ticks all the other boxes.

Great location

amazing accommodating,helpful and thoughtful staff from reception through to the gardener, and the lady who serviced our room

Having paid £300 for one night I was not expecting the property to be as run down as it was. Check-in was delayed by 2 hours, the shower was so weak I couldnt wash the shampoo out of my hair or the soap off my body, there was a bartender (tall, waistcoat, beard) who was extremely rude even though we had been waiting 2 hours for our room!!! The bed had two big dips in each side. All in all an extremely poor overall experience. Save your money and stay at the travelodge!

I did not get my receipt for my stay. They charged my card and did not email me an invoice or give me a paper copy.

The staff were very helpful and friendly. Bed was very comfortable and the bar had a good value happy hour. We would stay again.

Classic building.

My room was unbelievably hot, i didn't sleep due to being so uncomfortable. Main light didn't work and there were hairs on the bathroom sink. Such a shame as good location to Winchester high street and a lovely courtyard out the back.

great location and amazing staff at the hotel restaurant

Excellent location and great all round experience

it is a nice place to stay

Had just one night’s stay at this hotel and wished we’d organised to stay a little longer. Very well situated for the high street and cathedral. Food was amazing- we had breakfast included and opted to have dinner there too. Ate dinner outside as it was such a lovely evening. Could not fault.

Amaizing overnight stay. Excellent breakfast

Nice room with great service. Lovely bar with a barman who was very polite, knowledgeable and made great cocktails. Great location for exploring the town.

The rooms over the garden have a lot of bar noise until late. Rooms facing the road are much better.

The service was a little slow but there was a wedding party in the building which would explain why. The staff were exceptionally friendly and warm , the hotel a real gem and the suite absolutely beautiful

Fantastic stay would recommend highly

Lovely place to stay

Great stay and property. Very quiet. Food was delicious!

All staff were friendly and helpful, but I was disappointed in my room which was cramped

Nice hotel but has a very cold clinical feel. Also had an ant infestation especially in the bar area. Not as great as I had hoped

V comfortable well appointed room. Nice staff.

Nice old building, private parking, city centre location. Great service, lovely room, delicious drinks and dinner

A lovely hotel with a great Bistro. Food in the evening was superb and the breakfast was good too. Nice spot from which to explore Winchester.

Beautiful stay and parking was so easy! We had a great time. The receptionist was so lovely and could have chatted for longer as very easy to talk to :).

We enjoyed the location of the hotel, being an easy walk to the High Street and various places of interest. The breakfast was excellent with a good choice of items. Lovely comfortable room. Staff friendly and helpful. We would stay again.

Fantastic character building

Good place to stay within close walking distance of the historic center of Winchester. Good dining available.

I enjoyed a solo overnight stay in one of the cottage rooms. I liked the decor of the room - a fun bright pink and green. The bathroom did seem rather dated now and was a little at odds with the more modern bedroom. I would stay here again - the service in the hotel was attentive without being over fussy and obviously the main hotel is very charming.

Disappointing in January to have to request air conditioning because of a hot room and not being able to open the windows. Also the dreaded low water pressure in the shower and a non-functioning car park barrier.

Comfortable spacious room, friendly helpful staff, excellent breakfast. The hotel is just off the main shopping street so very well placed. There is not a lift and the car park has steps to and from so would not be ideal for someone who cannot manage steps and stairs.

It really is lovely. Room was huge and warmly decorated. Good selection of ‘in room’ amenities such as coffee machine, chocolates, good quality shampoo/conditioner. Room service is of really good quality and the breakfast is really nice too

Really lovely stay. Arrived Sunday at 1.15 pm and not only were we given a room upgrade but we were able to check in early. Had booked the half board option in advance so had a great evening meal and very lovely breakfast for a great price. Room was great, Very comfy bed, large bathroom with a good shower, lovely L'Occitane toiletries and plenty of hot water (unlike a lot of Winchester which was having a problem with its water supply Sunday/Monday.). Staff were friendly and helpful, including sending back my phone charger that I left in the room. Thank you!

Hotel Du Vin was an excellent place to stay, well located a very short stroll to the main high street of Winchester & 10 minute walk of the train station. The room itself was immaculate with nice touches. Front desk were very welcoming & helpful.

Great short stay at Hotel du Vin Winchester. Lovely property, friendly staff. Secure and easy to use on site parking. Very convenient location, short stroll into the centre.

Gorgeous property. Nice rooms. Lovely staff. Good food. Nice bar. Highly recommend.

Pleasant hotel, breakfast and dinner very good, staff friendly, easy short walk to the centre of town and cathedral. Great option if want to stay in central Winchester however worth noting this is an old building, with no lift and some imperfections.

The hotel is well situated, ideal for sightseeing in Winchester. Work was going on to repair water damage and whilst it was unavoidable that the builders use the staircase to carry out rubble, etc it would have been good practice to cover the buckets as the staircase was very dusty and the handrail not very nice to use. The bedroom was large and comfortable but the bathroom was tiny and I was very glad we only had one night - I'd have been rather upset if I'd booked to stay over Christmas and had to cope in such a small space with no shelves, etc. Special recognition for the young lady in the bar who was really lovely, mixed a great cocktail and had good local knowledge.

An average stay but not worth the price tag. For almost £300 per night, I’d expect an immaculate hotel however when I arrived there were two holes in ceilings near my room with water leaking out. I requested room service for dinner as there were no tables free in the bistro, I was told I couldn’t have something from the menu in my room as it was for 9:30pm onwards so they recommended a risotto that was similar. I wish I’d just been given a full menu that I could order from and choose something myself as the dish was swimming in pesto oil and wasn’t enjoyable. Room service was meant to be available from 9:30pm throughout the night but when I enquired at night, there was no chef and sandwiches were all that were available. No breakfast included in the price. The bathroom was clean but skirting boards in the bedroom looked dirty. It is a beautiful old building which understandably needs maintenance every now and again but the price tag felt too steep for the quality of the stay.

Great hotel, centrally located in Winchester town. So comfortable, the staff were so helpful and nice. Breakfast was fabulous and the bar the night before cosy and comfortable. Easy access to the Christmas markets and all the high street markets! Remember to book your parking at the hotel to make life really easy. Totally recommend this hotel.

Hotel was ok but the building need some repairs. Hallway ceiling outside my room was about to collapse. A leak was causing the ceiling to collapse and a very bad patch up job.

Lovely Hotel in the heart of Winchester

Simply the best staff food drink service in Winchester

A little tiered in places

Very pleasant stay but also impressed with dinner and breakfast this morning.

We really enjoyed our dinner. The flavours in the sea bass on papillote were wonderful. The Vouvray (one of the lower priced wines on the list) was delicious and went well with it. We enjoyed digestif in garden. Location is great with parking. All staff were efficient and friendly. Bedroom was comfortable. Lovely old building. This is the type of hotel and restaurant that we love.

Me and my young baby had a lovely stay. Staff kindly reserved the largest parking space for us so that we had plenty of room to get in and out. They helped us with our bags and we’re just generally really welcoming and helpful. The food was lovely and the rooms are so beautifully furnished. The one improvement I would make are the cots provided are quite dated and uncomfortable. I would bring my own in future.

The hotel in good position to everything you need to see in Winchester. Very expensive for the quality of room .

Convenient for town centre and Cathedral

This is our second visit and the food never disappoints BUT the management MUST put blinds at the bedroom windows in the front of the building, the street is narrow and the people opposite look straight in to the bedrooms, the staff at the hotel told me they have requested this but no joy from their head office!

Great staff, very friendly and helpful.

Fantastic service, especially on Reception. Beautiful room and couldn’t fault anything whatsoever