Conference Aston Hotel - Birmingham City

Receptionist young girl shocking - rude, blunt and attitude. Rooms bed large but worn sheets and bobbles. Awful toilet paper like tracing paper. No hairdryer and room keys continued to not work went through 4 on 24 hours. For an executive room really low standard. Remote battery cover broken and old tape hanging off unable to secure.

Rooms nice and clean and comfortable, parking difficult to locate but once found, nice and secure and only a few mins walk away. Very convenient for an event at Eastside rooms. Would stay again if coming to Birmingham, used an Uber to go into town at night, but only a 15min walk

The hotel is exceptional value with friendly service that comes with a can do attitude. Rooms are comfortable and the campus is in a handy location for the city centre. The highlight though is the access to a 25m Edwardian swimming pool which is a short walk but still within the campus. The steam room gives a good heat and is a decent size too. The life guard took the time out to explain the history of the pool and there’s some fascinating old black and white photos from its early days.

Had a 7 minute walk from/to car park which is fine in the dry but not so great when you are in the middle of storm Amy. Would have been nice to have a box of paper handkerchiefs in the room. Perfect location when visiting Aston University

Mostly decent but room was more a 2 star standard.

Lovely place to stay whilst visiting son at University.

I booked a single room to use for one night after a late flight. Really impressed at how comfortable they made the room with all the essentials. Really friendly staff on check in, check out, cleaners and the restaurant staff.

Easy to find and although no parking was available onsite, parking nearby was a short distance away, safe and affordable. The desk staff were pleasant and helpful. The room was a good size with a fantastically powerful shower, big telly and comfortable bed. Absolutely no complains. Would definitely stay here again.

Room was clean and had everything one would need for a good night stay. Breakfast was okay, personally I would have preferred some full fat Greek yogurt as another option..would be nice to include some cheese options too. Needed some trays to carry your food on as you end up taking several trips up to the buffet..restaurant is huge by the way! Apart from that, hotel is conveniently located although wouldn’t wanna walk back from town at night as it’s a bit of a trek, ended up taking more taxis than I would have liked. The real gem is the beautiful swimming pool and sauna/steam room. Fantastic!!! Staff were friendly and I liked the relaxed atmosphere.

Excellent

Friendly staffs. Lesser hassle when checking in where you can check-in online. I have a non-British passport where I need to enter my details. The room is big including the toilet which is a disabled access one so, I don't have an idea about the size of an ordinary room. The hotel is also close to some grocery stores and restaurants. The only issue that I have was the toilet where the amount of water when flushing is not enough and I need to flush it a couple of times.

Excellent

It was great

The hotel was excellent, staff were excellent, and room was excellent! ⭐⭐⭐⭐⭐

Fantastic spot for dropping our son off at University. Will definitely return when visiting again.

In a good location for Aston and easy access to Birmingham centre too. The staff are friendly and helpful and ensured that dietary needs were met. Breakfast was good. The room was clean but dated and rather worn in places. The air conditioning unit outside the room was very noisy. Car park is close to the hotel, but involves climbing up 5 steps, so not ideal for the less mobile.

Great location and stay, very comfy accommodation. I would recommend this hotel with family and friends

Ok here goes, first time using the Conference Aston Hotel, on the outside it looks great, on the inside, it’s a different story altogether! Dining was basic, the bedrooms were ok, but not great for a 4 star rating hotel! The only consolation was the excellent staff like Kacper for providing excellent service and to Karen in the restaurant!

accessible to transport

Good quality for an amazing price. Clean and easy stay. Highly recommend.

All in all it is a pretty good place to stay, the room was generally quite clean, provided tea and coffee, body wash, shampoo & conditioner (personally the smell wasn't to my taste but I won't mark down for that). The location is excellent with food options about if you don't fancy what is on the menu. Their food was nice and gets delivered to your room quickly at no extra cost. My only issue was that I requested no onions on my meal and there was loads of onions on it and I can't eat them. The staff are friendly and the building is modern. I personally found the bed a bit uncomfortable, but for what I needed it was fine. There are parking options about too if you look for them. Adams Street car park is 10 minutes and £3 for 24 hours which you can renew up to 5 days. The hotel met most of my expectations except the bed

I arrived late at night, reception guided me from the car park to the venue over the phone, which was helpful. My room was much better than expected, spacious, clean, the bed really comfortable. Breakfast was good quality & plentiful, dinner was pleasant too, & both good value. The staff were always polite & helpful. Situated well for the town centre & rail travel. All in all a lovely stay, far exceeding my expectations.

+ve Helpful staff Good location close to shops, cafes and university. Nice environment. Room had everything that I needed. Ideal for solo traveller. Fair price. Pool, steam room, gym, etc available for guests in nearby building. -ve Corridors are tired and in need of renovation. Room was small. No air conditioning - I was grateful for the fan provided. Glass, mug and spoon was not cleaned properly. Overall, I would happily stay again.

Was a very pleasant stay. Hotel is located on campus at Aston University on the edge of Birmingham City Centre. Mostly pedestrianised outside so no noisy traffic. The room was very basic, no frills, but everything was perfect. Comfortable bed, good wifi, hot shower and everything was clean! Breakfast was nice too with plenty of choice. The best part was just how friendly and helpful the staff was. And the free cookies by reception were a nice touch. Would definitely recommend.

Great rooms, to say busy area the room was quiet. Food was excellent & can be cooked to order if wish.

Parking NOT free - a bit of s rip-off, as fir 2 nights, you have to but THREE days, bed (standard double) is too small, shower works, NO A/C (just a small fan, as windows open very slightly, breakfast good.

We were there for the Back to the Beginning Concert after another hotel cancelled on us!!! I had tried to get twin beds instead of us cramming into a double! Was told hotel was fully booked each time I checked. On check in still the same situation, but after Steph heard my request, she later made it work!!!! Giving us the twin and a single guest a bigger double bed that he gladly accepted! So kind of her!!! Breakfast in the morning was very good and I swear the croissants were homemade!!! Some of the best I have ever had! Rooms were spotless and looked brand new! I was so concerned when I realized I booked something on a campus! But it was a great experience and a fun pub was close by! So that was great for food and a beverage at night!

Was pleasantly surprised Only thing that was a bit of an issue was parking there wasn’t any space in the hotel car park so I had to park quite away away which meant driving my car over and unloading my bags and then travelling to the car park and walking back then in reverse. And it was £13 The other thing is I kept getting lost because all of the buildings look exactly the same and it’s not well signposted . None of this is the fault of the hotel but just something to bear in mind. We will be back

Right on campus in conference area. Small room but clean. Good restaurant and bar in lobby

Great hotel - great location for concert at Villa Park - breakfast good - clean room

Curtains were left open on a weekend everyone knew was going to be hot. On arrival my room was hotter than outside. Thankfully was a fan but not effective like air con. Restaurant closed which I wasn’t informed about until I had arrived. Found the staff didn’t want to relate authentically about these two issues. Otherwise everything was very nice

Room was small, no Aircon on one of the hottest days of the year. Tiny shower.

Clean but the room was far too hot with no air con and windows limited opening. Staff lovely and great location. Wasn’t able to check in early but overall okay stay. 5/10

The check in process was smooth with no issues. Unfortunately the bar was not open when we arrived which meant we couldn't visit the on site bar as it opened after we were leaving for a concert. The lifts take a long time. The room appears fine on first glance but you can very quickly see that the carpet hasn't been hoovered. There are no hygiene covers underneath glasses and mugs which are left rim down on the surface of shelves. The water pressure of the shower and the tap is absolutely awful. It takes about 15 minutes just to have a quick wash because the water is just trickling out of the shower head. The bed is hands down the worst part about the room. It is unbelievably uncomfortable and the pillows are no better. Genuinely one of the worst beds I have slept on. There's no bottled water in the room so no provision of cold refreshments. There are tea/coffee making facilities but you would have to use the bathroom tap to fill the kettle up, something I don't personally like doing. We are on the 5th floor and it is incredibly noisy outside with clocks of birds screaching constantly. I appreciate this isn't the hotels fault and can't be helped but something to bear in mind if you're booked into a higher floor room.

The hotel is beautiful, room was lovely, clean and comfortable the only thing was the room was very hot, could do with air con. Staff were so professional and helpful and the breakfast was yummy! I’d definitely stay again!

Good location. The property and surrounding area is wonderful

It was a good Experience to stay here.

Conference Aston is a solid choice, especially if you're looking for convenience and a pleasant stay. Having stayed there twice, it's clear that the hotel offers a consistent experience that guests appreciate

Reasonably priced but convenient for my stay

Switched rooms as couldnt get WiFi working at first and had to get some work done but was the hotel's decision and zero fuss. Great room and food, would have stayed longer under different circumstances. And the water options by reception are great!

Very clean room and reasonable price. The hotel is situated where you are close to amenities. Staff were polite and helpful

Convenient location in and out the city , close to stores and food places.

It was great, clean, central, comfortable and really good value other than reception staff randomly knocking on the door at 1am... they said there had been noise complaints about the room while we were sitting in silence watching TV, but the TV was so quiet you couldn't even hear it in the bathroom. I heard shouting outside later on so I assume that was the actual issue but the staff didn't bother to check before disturbing us at 1am... and when I mentioned this on checkout they didn't seem sorry at all. Overall the room and breakfast were good but the staff 100% have a 'student security' mentality not a 'hotel guest' mentality so it would probably be great if travelling alone for business, but don't expect a hotel-level style of service.

Great stay for Birmingham, quiet and near the university. Easy walk into the city. Great reception staff. Always made welcome

All good no issues

Absolutely amazing! The staff were so lovely and helpful and the room was great. 5⭐️

Comfortable and clean. Decent breakfast. Good value for money

Good location. Pleasant staff. Comfortable rooms.

Usually excellent, but my experience this time (in a single bed courtyard view room) was sub par. Room no smaller than usually but a bizarre absence of any furniture other than a study/desk chair, and a shelf for the kettle - room not even carpeted. Very firm bed on castors sliding around all night as the floor was hard. Only two pillows, both as lumpy and unpleasant as the other. The room was stiflingly hot and of course there's no a/c. Opened window but room was above the restaurant area of the conference centre, so all you could hear were all the a/c units and extractors - very noisy indeed, too much so to leave open overnight.

I stayed here with my boyfriend for one night and it was a perfect stay! I would 100% recommend staying here to others. The staff were lovely and extremely helpful. The room was clean and in great condition, the bathroom was nice and the bed was very comfortable. The breakfast was a lovely start to our days too. Overall, it was an amazing experience staying in this hotel and in such a great location for a great price too. I’d definitely stay again if visiting Birmingham and would recommend to others too.

Excellent. Would recommend if pre booking parkingto allow plenty of time to locate car park as instructions were not totally clear, and access was challenging.

Parking arrangements not straightforward as you have to reserve through the website separately and dependent on availability but staff provide other options.

Boiling hot room, but a small fan was provided. Couldn't access the wifi at all - awful coverage. Very noisy as cars were racing along the road outside with very loud exhausts! Low water flow - both on the tap and the toilet flush. Breakfast was nice enough.

Very unfriendly check in experience

My stay here was way above my expectancy, Staff were very friendly and efficent . Clean fresh bed ,,lovely bathroom. All in all - I will definitely go again when the day calls> Thank you.

Everything was alright but the bed and pillow was not comfortable at all, caused me back pain and subsequent headache. But regarding the staff the were very friendly, the room was very clean and the location was perfect for me

Really handy place to stay. Rooms were clean, housekeeping staff were really lovely and they have water machines in the hall to fill up your water bottles. Rooms were a little tired and worn but everything worked and reception was helpful and efficient. While there was a tesco, Greggs and costa just 2 mins away, the area just out of the uni campus felt very unsafe. But perfect location for central Birmingham, especially if you need parking. We didn't eat there as I felt the prices, especially for dinner were too expensive given there were so many local restaurants.

Wonderful customer service from all staff, lovely clean rooms with crisp bedding, and good black out curtains, I had the BEST sleep ever. The breakfast was delicious with a wide choice of foods for all dietary requirements. I used the swimming pool and sauna (2 mins offsite) which was a fantastic venue. I loved the central location of the hotel and I will most definitely return.

Great stay !

Good stay for Aston University and Birmingham City. Breakfast was good too.

No parking near hotel,no drop off. Lots student.

We booked this hotel to celebrate my wife's birthday in Birmingham. I mentioned it in my reservation and asked for a quiet room. The hotel replied with a short message "noted". Yet, they gave us a room next to some man who, at 7 AM, was shouting like Samuel L. Jackson in the Pulp Fiction movie. The only thing that was missing was a shot at the end. The room was small, and the swimming pool was only open until 6 PM on weekends which was very disappointing.

Very comfortable with helpful friendly and polite staff

Great central stay in Birmingham and as ever very helpful and friendly reception.

Excellent choice if attending conferences in the area Great quality and super friendly staff Couldn’t wish for more

Satisfactory

Great room, all available facilities were nice, bed was comfortable, receptionists were very welcoming and helpful!

Lovely hotel staff very efficient and pleasant.

It was very comfortable and the rooms were a good size and nice and clean design

Nice hotel. Spacious twin room. Good location near city centre.

Very beautiful place, with free access to the swimming pool and other facilities. There are swans and geese that walk around the campus.

Hotel on uni campus it was clean and comfortable close to city centre. Staff were friendly.

Wifi didnt work in room i was in. Loud electrical room outside my room which you can clearly hear. Shower has no pressure

It was good value for money but is quite basic. My room was a little bit cold when I arrived and overnight. Staff were friendly and helpful

It was so so beautiful and comfortable to stay , I will recommend to anyone who want a beautiful and comfortable place to sleep

Ok price but there are better options in the area. Room needs updating, for some reason the mattress was significantly smaller than the bed frame. Staff were kind.

It was situated in a nice area and easy to get about

Hi when arriving for my stay the staff member behind the desk was very polite this was very nice to see as other hotels in the area l've have visited haven't been very pleasant. Getting up to the room the first thing I noticed was that the tv was very small and the picture wasn't working properly and the remote did not work, also buttons kept jamming. I did go downstairs and try and ask for help from a member of staff but they didnt understand what I was trying to ask I'm not sure if they understood me much due to this reason they said they'd pop up and help but never did. When using the sink the taps they would make a weird and loud noise and would stay on for a long period of time which would be very unpleasant and annoying to hear. The bed and sheets were very uncomfortable, I woke up with marks on my arms and body, I did take pictures of this which i will attach. Finally during the night their were a few guests that were being too loud that were next door I did ask if they could keep the noise down It was past 12am as my younger sister was trying to sleep. Overall I’m not too pleased with my stay please help with a solution. Many thanks Tyler.

Stayed 1 night before my flight. The single room was clean and amenities good. My only negative is that the walls are quite thin as i could hear the couple in the next room talking. The staff seemed friendly. Only a 20 minute walk to Grand Central & Bullring, and to New St Station for the train to the airport.

Property is really nice with nice staff. Price efficient, walkable distance from city and train stations

Ok stay but definitely not worth the cost. Also: 1 rather frustrating feature is that the parking is midnight to 8am..breakfast is 8am to 10am, which means that if you stay for breakfast you're paying for an extra day's parking. (And before the reply says "the parking rules are set by an external provider"; ...the external provider is the one that the hotel has CHOSEN to use for the hotel's parking).

Good location, friendly staff comfortable room.

Nice, tidy and clean.

It was good just that the light in the room wasn't working so well

Good al round

Hotel was lovely and clean No parking facilities have to pay but the staff allowed us to park at back because of disabilities The swimming pool is not on site and have to walk down road to use Was told breakfast was 9-7 but was till 10 brekkies was up to standards and the receptionist didn’t tell us the right information on arrival also not hot food that day which was very disappointing… and also forgot to tell us to put the key in holder for the heating to work so was very cold in rooms

Hotel and room were very clean. Couldn’t fault the room decor. The mattress was incredibly hard so I didn’t sleep well. There were a lot of options for breakfast. The scrambled eggs were runny, the staff kindly offered to re cook them for me, but they came back oily and inedible. The bacon was absolutely cremated and couldn’t be cut - everything else breakfast wise was fine.

The actual hotel was a lovely place to stay overall. Our room was clean as was the hotel and the staff were friendly. There were two different chairs in our room which was a bonus but weren't the most comfortable to sit in. There was a sign saying this was the only place you were allowed to charge your mobile phones, but none of the usb charging points worked, so we used our plugs with usb socket elsewhere. We did report this the next day when checking out and were told it would be reported to the maintenance team. The car park was not that easy to find, once we did and got parked, it was quite a distance to the hotel. We wished we had taken our suitcase with wheels rather than our overnight bags. The signage around the campus wasn't brilliant either one listed the hotel with an arrow then the next sign didn't show it at all. The buffet breakfast was excellent, although for the hot food you were served by a member of staff, which I don't like, I much prefer plate my own breakfast.

This is my third stay at this hotel! Exceptional value, friendly and efficient staff, modern rooms and very spacious, extra facilities including a pool and gym, great city centre location and breakfast is excellent: pastries, continental and cooked. I will definitely book again 😊

As always, really welcoming and really efficient. Rooms are clean, comfortable and fairly priced. CO2 ratings on the restaurant menus shows it takes sustainability seriously and provides, umm, food for thought.

The receptionist was very understanding

Good stay, close to my conference, very good breakfast and a comfortable place to sleep for the night, just what I wanted.

Brilliant walk distance in to city

Very impressed with this hotel. The room was lovely and clean, the staff were very helpful and friendly. A 15 minute walk to Birmingham town centre.

Great place to stay

Great place to stay

I was in a single room as far as it could possibly be from a lift. There was a lot of walking! I like a firm mattress and supportive pillows but the ones here were a bit too solid even for me. The bed seemed wider than a standard single though Very short of electric outlets and none for USB Very pokey bathroom with the tightest shower cubicle ever The breakfast at £15.95 seems incredibly high. I can't comment on the quality as I only wanted a light breakfast and that price put me off. A continental is available for £9.95. I went to the nearby Costa.

Great Hotel with a positive vibe from top to bottom. Thx u

Good area and close to places in birmingham, easy taxi ride. Good price, and breakfast available to buy. Staff very friendly and helpful.

Dated hotel and stay. It was like a student dorm upgraded to a hotel. "Executive" room but it was really like a hostel. Barely 3 stars, would never stay again.