Trivelles Park Hotel

Very dirty 🤮

Very dirty 🤮

I was warm and not sleeping outside is about as good as it gets

Rang the hotel and asked them if the WiFi was good as it was very important to me for work he told me it was incredible the best you could get it couldn't have been any worse 2mbps couldn't even load Google paint was horrific it was clean but felt dirty did not enjoy my night sleep at all bed was hard as concrete overall very disappointed

Nothing, Do not book to stay here it should not be open to the public!!

Nothing, the room was covered in mould, damp, smell is awful. Doors are boarded up with wood!! Do not stay here!!!

That the tv was working

Everything else. Staff seemed like they wanted to be as helpful as a mosquito spreading maleria. Two minutes after walking into my room I spotted an insect infestation. Following this I thought it would be best to check the bed and the bedding had blood stains from what could only be bed bug bites. The pressure of the shower was almost non existent and not only that but hair drier didn't work. As for the fixtures in fittings all very dated and not looked after properly.

Very beautiful 😍

Everything good

Clean, bed good, tea and coffee available, free wifi

Room looked tatty and unloved. Hot water didn't work for shower (did for basin)

Nothing

The majority of the rooms in this place are currently rented out to Preston Council and this is where they house their homeless people. When I arrived, I noticed the place was a bit shoddy and rough around the edges but as I'd only paid £50 or so, I wasn't too bothered. As I entered, I saw someone walking across the car park that was very dishevelled and dirty looking, and I thought, 'oh God, what is this place?'. When I got into my room, it was filthy. The corridor smelled of cigarettes and weed and it was pretty noisy (I could literally hear another resident on the phone through the doors). Everywhere I looked was dirty, the windows, the shower, there was rubbish on the floor besides the toilet, the toilet itself was badly stained. It was horrible. I went to reception to complain and the man there just shrugged and said that it was mainly used for homeless people who are all on 3-month contracts, so 'what could he do?'. I asked why did they continue to advertise it and he just shrugged and said it wasn't his choice. Other residents aside, I said it was filthy and again he just said "yeah, I know... I'll tell housekeeping". I said I was not staying there and asked for a refund and again, he just shrugged and said "take it up with Booking.com". I have stayed in hundreds of hotels. all over the world, and this is honestly the worst one I've ever encountered.

nothing!!

the place itself

Staff are incredibly friendly and helpful especially when I called in before check-in to say that I was going to be late because my cancelled train journey. Provided clean towels, shower gel and coffee. Supplied a clothes iron when I needed it and had access to communal microwaves. Enjoyable experience.

Stains on the pillowcases.

Looking in my rear view mirror of the car as I drove away.

It could be cleaned and decorated

the location and the guy working on reception he was lovely

the carpet was like being in an old night club, needed significant cleaning, the bathroom tap was broken but I was informed of this and it did not impact my stay - it didn't feel loved and slightly unsafe for a lone female, I stayed in the room for approximately 8 hours just to sleep as I was going to work early in the morning - rooms clearly utilised for safe B&B for homeless

You get what you pay for !!!

Place was dirty

nothing

everything about it

Had to wait for a member of staff to check in. However, they were friendly.

Waiting to check in.

Bring used as hostel. Not a safe or decent place.

nothing the property was disgusting and i have put a complaint in for refund but heard nothing back

i have put a complaint in as the guys i booked for checked out after the first night, the property had DSS people in, the rooms had tea bags on the floor (used), the place was very unclean, i have emailed the property on the link but heard nothing back and i shall escalate this and report the property as i paid upfront and the guys have had to find an alternative accomodation.

Bed was comfortable at least. Nice to have towels provided.

Cockroach infestation needs to be sorted out. I've seen previous reviews only after staying there once making the same claims. Tried sleeping only for a cockroach to move around on my pillow. While I was allowed a change of room, I still found 2-3 more in the bathroom.

Great staff member who welcomed us and was super friendly. We enjoyed out stay!

The only issue from an otherwise excellent stay was some damage (a large hole) to the cloth side covering of our bed that needs to be fixed.

I didn’t even stay over it was dirty and not as advertised. I checked in, saw the place and just left. The receptionist was kind though

Literally everything. It didn’t feel safe

The receptionist was very polite. Location was nice right near a lovely park

None if the windows opened, 2 panes of glass in window were cracked, they were covered in mould, curtains were covered in mould, it smelt of damp and mould. headboard was covered in cobwebs and dust, side rable was full of cigarette burns. There were beer bottles and cans all outside front entrance, it stank of canibis, inside and out front peoplecwere stood there smoking it in plain site, I asked reception who all those people are, he said they were homeless people and refugees staying there. And no breakfast was available

What a Hell hole . It is basically a hostel and I couldn’t stay there as didn’t feel safe at all. The front door was open when it should have been locked. There were posters all around about people trafficking. Booking.com should be ashamed advertising it as a 3 star hotel

Everything , was basically a hostel for people with no address which is fine as long as advertised as that

Location was okay but there was no breakfast facility that was disappointing and there was no milk in the room to make coffee or tea and I asked staff but I was told to wait until 11am when cleaners came so I had to run down to shop and get it my self. By 11am I had to check out. I had to have 2 cold shower staff forgot to turn boiler on .

service

EVERY kind of awful! Shower didn’t work, light in communal shower didn’t work, hairdryer didn’t work, replacement hairdryer worked for 5 minutes, replacement room had peeling wallpaper, shower ceiling full of mould, hole punched in door, mixer tap missing so water came straight out of the wall!! Complaints email ignored…DO NOT STAY HERE!!!

Unable to get gold of staff for payment. Poor quality of the room. Pictures do not reflect the building or inside. Not a nice bunch of people hanging out, outside the building.

All very good

Nothing

Nothings it was absolutely filthy!!! Didn’t stay

* Dirty and heavily soiled carpets/floors. * Cigarette ends and rubbish behind the bedside furniture. * Dirt and debris that appeared not to have been cleaned for a considerable period. * Holes and damage to the walls. * Dirty and damaged bed bases. * Dirty woodwork, doors and skirting. * A shower/bathroom that was visibly dirty and appeared not to have been properly cleaned. * General dirt and grime throughout the rooms.

There was no breakfast plus it felt more like a HMO rather than a hotel, very dirty and needs a lot of updating in some particular areas.

I couldn't sleep to well as the doors constantly banging and you can here guest next door and above, my room G08 needs a lot of repair and the none excistant view just a breeze block wall to look at so very poor.

Nothing

Everything

Nothing

I make a reservation two weeks ago getting there I was told no room available

Need to change or fix the tap bathroom all was not in condition

Tap bathrooms and clean

They canceled my reservation

As stated

The wifi was good with good speed.

Lot of basic amenities missing - no hand wash, no pillow for the child, very thick duvet for summer, fan was working poorly, tea/coffee material was present but no cups. For equal amount, Premier Inn would have been a better choice

Na

Na

All good and nice staff..

Nothing

So you want a review? I've got one for you... Our tale begins about a week before my scheduled stay, apparently this hotel is used as a halfway house by the local council for whatever reason and as you can imagine, it doesn't bode well for the property A week before my visit (according to staff) they had a maniac in who took it upon themselves to trash the room, holes in the walls, holes in the bathroom door, light fixtures pulled out and for the coup de grace of their assault on the room? They had attempted to rip out the sink Now, any sane individual would have the forethought to not rent out a room such as this but not Zahoor, not our gracious host who simply rented out the room as is with a bucket behind the sink and a solitary sponge to help soak up all the excess water leaking out the back. Which coincidentally is the straw that broke the proverbial camel's as if the dingy walls and rancid air from smokers ignoring the "no smoking" rule and through that dank heavy cluster of stench the bedsheets! Where you will get a chance to play a rousing game of "WHAT'S THAT STAIN?" Had I not have complained to the point where I got another room which honestly was better by a small margin, and if you consider at this point the bar is low. The shower in the new room wasn't working! Now! Don't bother selecting what room you want, because they will just outright ignore you, I selected and paid for a twin room, you know, two separate beds! Not to worry, Fawlty Towers over here will simply reject a room at random as they gave me the key card to a double room and told me "There are no twin rooms left" To summarise, I feel ripped off, luckily it was only so I could rest my head for a singular night but I do feel bad for the couple that got the room originally assigned to me No common courtesy, the right thing to do would have been to set up that poor couple in a different hotel entirely fully paid for Instead?

Nothing

No breakfsst available

Building is in a state of disrepair. Rooms are dirty and disgusting.

Rooms were dirty, wallpaper peeling off, window catches broken. This is without doubt the worst hotel i have ever stayed in. Shower was filthy and generally run down. Keep clear.

I liked the on site free parking. It was also a quiet stay. The location was good for where we were travelling to. Room smelt ok when we entered. Interesting old fashionned building and reception, i liked.

Felt staff were interupted when we arrived and gave a quick garbled check in and uninterested check out. Hair dryer didn't work in the room and PAT test was out of date. TV remote was broke (but covered in fragile tape) and the TV wasn't tuned/couldn't be tuned by the butons on the back of the TV. Chocolate rice crispies on top shelf of wardrobe a bit odd!

Very clean and tidy

It’s close to everything.

The bed was clean

Shower didnt work, walls are thin, tap was broken. Room not very clean.

Comfy bed .not far from food & good pub

Hot water took a while to heat up.could do with a refurb.

Nice rooms good bathrooms. Free WiFi on site parking. Flatscreen tvs. Fridge in rooms. Great communication with staff. Good for price

The cleaner keeps walking in when we aren’t checking out till an hour later or a day later. But spoke to staff and they sorted it

I felt unsafe, it was dirty, smelly and witnessed drug taking on the property, sure it used for accommodation for homeless people. The room and hotel in general was so bad I had to leave. I wish I’d listened to the reviews. This place is not fit for paying customers. I left after 10 minutes and booked into another hotel where I stole to another customer who had also left the previous hotel and witnessed prostitution! Never again, it needs to be closed down!

Friendly staff very helpful nice rooms and close to town centre 👍

Excellent hotel cheap prices

The room was disgusting dirty the mattress was stained all over i didn't stay

Nothing was all dirty not worth a single penny

Location was good

Needed cleaning, room and bathroom dirty

Amazing good with plenty of space

Room needed a little TLC

Tired, dirty, smelly, noisy. Very strange people watching from the windows of dark rooms.

Erm….it was en-suite. In days long one I’m sure it was a lovely building, unfortunately it’s not been maintained.

Well, missing, peeling and stained wallpaper, creaky bed, lifeless mattress, wood chip desk offering a never ending supply of splinters if you touched it, desk chair with collapsed squab, dirty and bodged bathroom and to finish an unwelcome cacophony of music on the second day.

Nothing

Room smelling, toilet dirty, no hot water, walls filthy, no heating, broken furniture, towels dirty

Clean environment

It's all good, Staff are friendly

Fantastic staff, good parking.

Location

Rooms were tatty

It was near where i wanted to be and the man on reception was very friendly.

the room was a disgrace, fithy would be giving it credit. Toilet wouldnt flush, the sink was blocked and the shower had only ice cold water. the furniture was broken and dirty, the whole room stank of god knows what.

Bedding clean

Dirty bathroom noisy room could here everything next door said and spoke till 12-1 am

N/A Staff unwelcoming, hotel in need of maintenance. Standard of room cleanliness very poor

Very poor. Worst overnight stay I have had in years

Pictures were not a true description of hotel hotel smelled of smoke and police were there had 3 children with us and we did not feel safe family rooms looked nothing like pictures on your website said to host we would not stay and he told us to contact you we tried but couldn't and had to book somewhere else would much appreciate a refund and this hotel should be removed of your site as not a nice place use your site all the time and never had any problems before and hope to use it again for future holidays thank you

Nothing the place was one of the worst live stayed in..

There was no breakfast at all, the mattress was unfit for use needs replacing the room was very dirty ripped wallpaper

O camera foarte frumoasă si foarte curate

Foarte murdar, gandaci in baie, miros neplacut Nu recomand!

Location

Heating didn't work.

Bed was comfortable

Generally quite tatty, showe took ages to get warm and low flow. Cushions looked grubby and had to be put in wardrobe, blanket questionable if washed regularly. Walls thin and could hear things you really don't want to

Nothing at all.

It’s really dirty, very dangerous, people are knocking on the doors at night, there is nothing for bathrooms, drawers are broken, bed lights not working, heaters are low work, anyone can check and come in-they don’t even ask who r u, and reservation number. They let in anyone, even if they drunk or taken drugs. Worst place ever i been, not even worth £20.

The guy at the reception was helpful with cancellation

Place needs refurbishment and deep cleaning

The receptionist/owner was very helpful and friendly. I got upgraded for free to a bigger suite room which was appreciated very much. It came with a mini fridge which was handy for me as I needed to leave in some milk for my breakfast in the morning! The room was very spacious and clean and comfortable. It was perfect for a one night stay.

Nothing really. If I had to mention one small thing it would be the size of the TV and the distance it was between the wall and the bed. It was hard to see, especially because my eye sight isn't as perfect anymore!

The bed was comfy and it was a peaceful stay

Shower was dirty at the bottom and the rooms need a freshen up with paint and the furniture is very outdated..

There was rubbish left in the room. The shower only has power via a pull cord that is not labelled. Someone was playing loud music while walking around early in the morning.

Staff were very friendly and welcoming. Bed was comfortable. Room was modern. Bathroom clean.

Cobwebs in the corners of room. Food from previous guest was left in cupboards. Floor not hoovered. Surfaces dusty. Bathroom door had clearly been punched as a big hole in it. Shower had one temperature, extremely hot and couldnt be changed, only turned on and off. Tissues and wrappers were tucked behind bedside tables.

Poor customer service

The guy that runs it is great and friendly. He helped me find a charger and and an effort to get me one. Really appriate that.

The shower had hair in it and place riddled with mould. Had a strong pungent of disinfectant smell too. The shower pressure was terrible but passable.

Great place to stay near Preston less than 10 min drive to railway station probably a decent walk on a nice day. Quiet surroundings. Fresh white bedding , towels and soap. Tea and coffee making facilities Tv Hot shower with modern bathroom Excellent value for money Definitely stay again

No breakfast. Bed sheets and pillows clean and surprisingly the bed was very comfortable.

The owner / operator was not really welcoming and felt rushed to get us to the room . He said if you want the heating up turn it to 5 ..( it was already). The radiator although fully opened at the valve was freezing cold. The shower cold water wasn’t working ( on the mixer valve) so only scalding hot water meant I couldn’t get a shower. Room was worn and tatty as was my colleagues…. Although I didn’t find a cockroach in my shower like he did. ! Problem was I didn’t read the reviews first as I was so busy at work. Big mistake.

Great location under 10 mins drive from Preston city centre. Pleasant helpful staff. Quiet clean room. Slept well Excellent value. Tea and coffee making facilities with soap and toiletries.

Loved my stay. The room was clean and spacious, check-in was quick, and the staff made me feel welcome. Would definitely stay again.

Location

Room shappy Toilet very dirty bathroom filthy.Wall damp door frames rotten rubbish left in draws generally in a poor state.

Staff were nice, lots of parking and in a reasonably good location

Room was absolutely filthy and clearly not thoroughly cleaned in a long time. There was poo in the toilet, crumbs and dirt in all of the drawers and stained surfaces, and a pair of jeans left in the wardrobe. I was worried to even sit down in the room and definitely didn’t unpack through fear of getting my belongings dirty. Shower was also cold and poor water pressure.

Location is so nice. The receptionist was very attentive and welcoming and made our stay very comfortable.

Nothing

Staff are helpful and friendly

Refrigerator in room

Location was near to where I needed to be Staff was lovely

Scruffy decor and furniture Shower did not work properly scolding or cold Bed and pillows terrible Cold room

There was plenty of space

I had requested a cot for my 1 year old and was given a sofa bed. Cleanliness wasn't great and a lot of stuff in a state of disrepair, inckuding bedside table, door frame

Welcoming environment Clean room and comfortable night to spend without any noise Good and fast WiFi And free car park

None

Assive family room with facilities fridge microwave electric fire separate toilet room to shower room

Owner was amazing