The Chava Resort

The hotel was spotless clean and very spatious. We stayed in a two-bedroom appartment that had absolutely everything our family needed, from air-conditioned rooms to a fully equipped kitchen and washing machine. A la carte breakfast was excellent and very varied.

The beach is very close by but access is not great by the road (which is not the hotel's fault). The beach (like many others in Phuket) had very strong waves and swimming was prohibited when we visited.

Very close to the beach, like right in front. It's a small, boutique property; you dont have to go around many lifts and 5 different lobbies to get to your room, etc. It's great value for money, great staff, it's a small property, great pool, and you can walk to the beach, which is very pretty. Not a crowded beach. Around are some great resorts if you fancy a great meal at a expensive restaurant. Like the Surin is within walking distance. Its at a quieter side of Phuket which as a family we loved it.

NO restaurant service after 4.30 pm, but its a not a deal breaker, enough restararants in 200 meters radius and Grab app delivers food

Staff, the GM Terrence amazing, friendliness, recommendations for spa & restaurants & assistance to make all bookings. The cleanliness, size of room & daily refresh of the room ❤️

That we were unable to get food after 5pm…

Идеально. Завтрак, сервис, персонал, номер. Все было идеально.

Appartement spacieux, confortable et très propre. Personnel au petit soins et très agréable. Petit déjeuner très bon. Je recommande vivement cette établissement et je reviendrais avec grand plaisir

Rien

Превосходный отдых, персонал комфорт и удобство.

Pyszne obfite śniadanka europejskie z dodatkami dań tajskich, wspaniały basen cichy i spokojny w miłym otoczeniu zieleni, dobrze utrzymane apartamenty z widokiem na basen oraz okolicę, która jest cicha i spokojna. Wyjątkowo uprzejmy i pomocny personel. Blisko kameralna cicha plaża zapewniająca wszystkie atrakcje a zwłaszcza piasek i odrobinę cienia. Dobrze skomunikowanie z innymi atrakcjami wyspy. Polecam gorąco

Nie wiem:)

Le personnel au top. Les appartements propre et spacieux. La proximité de la plage

Rien

Surin beach has seen its heyday, but is a great town to stay as it's quiet even in peek tourist season. There are quite a few good restaurants that are reasonably priced. The beach is very nice and across the road from the resort The breakfast provided from the menu was very nice and with enough choices for all of us - you can order as many dishes as you like. The plate of fresh cut tropical fruit was great, and we ordered at least 2 every morning. The bar food that we had lazing around the pool was also really nice, with a nice selection of Thai and Western snacks and dishes. Best of all was the coffee. We are from Melbourne and everyone who knows Melbourne will testify that it's a city obsessed by coffee with hundreds of places to get excellent coffee. Who would have expected Melbourne grade coffee in a Thai resort. Just order before early afternoon before the main barista goes home. The staff are lovely, friendly, helpful and always smiling. The resort is clean- there is always staff cleaning places you'd never expect, and the pool area is very picturesque and the pool lounge chairs and day beds comfortable. A very pleasant area to relax. The standard family 2 bedroom apartment was very spacious, clean and comfortable

We were first allocated an apartment in the front of the resort overlooking the main road. It was noisy at night and early morning - motorbikes and trucks waking us up. We asked to move and we were shifted after 2 days as soon as another apartment freed up. The biggest disappointment, given it's a 5 star resort, is no gym. There is one at the resort (4 star) next door that you can use for 200 baht per day or 1000 baht a week, but hey, why do we need to pay for it if there isn't one at the resort itself - we're paying enough

Spokojny , komfortowy hotel .

Tout était parfait, le service était impeccable, l’emplacement aussi. Le personnel est parfait.

Location is walking distance to Surin Beach - there is an odd ban on beach chairs at the moment. A short distance from Bang Tao beach too. Near restaurants etc (especially Audy's which has the best garlic pepper chicken). Breakfast included by the pool. Next door to the Twin Palms which has a gym with daily/weekly membership.

Wonderful staff & delicious breakfasts

No complaints

Локация. Отличный и вкусный рум-сервис. Очень вкусно готовят и недорого в ресторане отеля, что оч важно когда отдых с детьми. Номер был просто шикарным. И пляж лучший на пхукете. Чистый вода и песок белоснежный

Wielkość apartamentu, widok, pięknie zaprojektowane wnętrze, niesamowite lobby i basen, piękny i zadbany ogród.

Zapach - w aparacie bardzo cuchnęło z wentylacji. Mix zapachów z poszczególnych kuchni był okropny.

очень порадовал отель! прекрасные просторные номера! очень милый персонал! вкусные завтраки

The pool and the spacious apartment

The noise from the road.

Property is great small Boutique hotel.Nice pool,nice restaurant.Big and comfy rooms.Reception staff great.

Our apartment was in the street,very very loud from traffic outside.You can’t sleep. The staff in the Restourant don’t understand English good.So when you call them to order the food or in the Restourant they pretend as they understand you to be polite and then mix the food order.The beach is not exactly in front of Hotel.You need to pass busy traffic street.

The location was excellent. The rooms were large and comfortable. The staff was wonderful. Always smiling and very helpful. They allowed for late checkout as well.

There were some small issues with the air conditioning malfunctioning one night, and the internet going off, but nothing really meaningful.

Le cadre superbe et la taille des appartements !

L’environnement n’a pas un grand intérêt

אין מקום המתנה עם מקלחת ומזגן בלובי פתוח כשביקשנו לאחר את העזיבה לקחו מחיר לשעה.

Room was really nice, as were rest of facilities, which were quiet and chilled. Staff very friendly.

Nothing really, was great. (If extra small bed / mattress was available for our kid that would have been perfect!)

The rooms were big. The resort though small, was well laid-out. It was quiet and serene. The staff were in general, friendly.

The rooms were really OLD. There were a lot of mosquitoes in the room. Both toilets in our rooms had a very bad smell that came out from the drainage system.

Prima plaats, 300 m van het strand, aardig personeel.

Śniadanie bardzo dobre. Zarówno śniadanie azjatyckie jak i europejskie było bardzo dobre. Napoje, owoce, kawa rewelacyjne. Można być pozytywnie zaskoczonym.

Everything was perfect :)

Very pleasant surprise. Small property but very well designed, with a nice swimming in the middle and the buildings with rooms around it, but still with a lot of greenery and spacious. Family room was very large and nice. Good location for Surin and Bangtao beaches. Restaurant didn't open for dinner but many options not far from the hotel.

Hyggelige ansatte og store rom. Flere matbutikker i nærheten. Gåavstand til stranden. Fint med vaskemaskin på rommet. Harde senger. Veldig fint bassengområde. De pusser opp, så det kommer nok til å bli veldig fint. Noen steder er det litt slitt. Vi hadde et fint opphold.

This property was clean for the most part. I would go back if I needed to. There was a weird smell in one of the bathrooms and the beds are really hard. Not comfortable at all. However the service was great. Staff was very welcoming and helpful. The little food they did have on the menu was really good. Would have preferred more options but all in all a good property for families. The area is okay. On the slower side and lots of food nearby, walking distance. That was great

spacious bedrooms with separate bathrooms, huge living room, very good size apartment

The hotel is very pleasant. Everyone was very welcoming and we loved the pool area the most. Its 5 min walk to Surin Beach; very nice sandy beach. Prices are a little over the roof but thats the only negative thing I would say. Overall I would come back definitely!

Fantastisk sted på Surin Beach. Alt var topp. Fantastiske senger etter å ha vært ute på øyene. Hjelpsomt personale som ordnet alt og litt til for oss. Anbefales på det sterkeste.

Close to Surin beach

Avoid block A cause it’s like you are on a busy road !!!

Fantastic staff. Spacey two-bedroom apartment. Short walk to the beach. Nice cabanas by the pool.

Service was excellent

Et fantastisk opphold! Svært imøtekommende og profesjonelle ansatte som får deg til å føle deg spesiell. Rent, ryddig og alt du trenger på hotellet. Kort veg 2 minutt å gå til Surin Beach. Super beliggenhet!

A comfy, clean stay with a good breakfast. Beautiful pool and 3-4 minute walking distance to the beach. Staff helpful and kind.

There’s no gym onsite, I believe you can walk to the hotel next door to use theirs. I’d say the hotel is more suitable for older children / couples. My young daughter had her foot stuck in between the ‘floating’ step at reception and badly grazed her leg so please beware of this.

The Chava är ett supermysigt hotell med lyxig känsla. Vi bodde i en lägenhet med 2 sovrum, pool och uteplats. Poolområdet är vackert och personalen är fantastisk. Mycket god och vällagad mat. Surin beach ligger tvärs över gatan. Vi kommer gärna tillbaka!

great location, great staff, great pool.

The apartment was a little tired in parts - for instance, the doors were swollen and hard to close. The showers were fixed and in need of an update.

Clean fully equipped unit including washing machine Easy access to beach Quite area Private swimming pool

It doesn’t have a direct access to beach( Not beachfront ) probably I over read it or didn’t pay attention to this point At main bathroom, the water was cold in shower, unlike the other bathroom

I had booked tickets to Phuket on a whim. I did a lot of research and decided on Surin Beach. I was after somewhere quiet but not remote. We were travelling with a teenager so wanted two bedrooms and some space. The two bedroom apartment was perfect for us providing indoor and outdoor spaces with a sea view. The air conditioning provided relief from the heat outside and there were times the ceiling fans were all we needed. Location was perfect, a short walk to the spectacular beach across the road. Staff were lovely, particularly from the restaurant. The food was amazing every time. The pool area was perfect. This is a professionally operated complex with great facilities. Easy access to the beach, local restaurants and shops.

There was no gym but you can use the gym at the resort next door.

fabulously convenient location. simple yet very comfortable.

nothing

good breakfast and great staff

Fin anläggning med väldigt fin pool. Nära en jättefin strand med mysig omgivning. Åt middag en kväll som smakade väldigt bra. Rekommenderas starkt

年末に6泊しました。部屋数が少ないためか、プールもすいていました。日本人も 少ないエリアで、ビーチ、レストラン どこに行っても日本人はいませんでした。 部屋は広くて ビーチに持っていくレジャーシートやパラソルもあって快適。洗濯機も物干しもあるので毎日洗濯ができて助かりました。 朝食はプールサイドの開放的なテーブル席で 好きなものを注文するスタイル。 ランチ、ディナーも出来ます。リーズナブルでおいしい。 特にハンバーガーがおいしかったです。 スタッフも皆 笑顔で気持ちが良かったです。 周囲にはコンビニやレストランも徒歩圏内であり、便利な場所。 滞在中 二回 オールドタウンに行きました。 タクシーで40分くらい。 往復5000円弱。 ホテル周辺とは全く違った雰囲気で おススメ。 一点だけ 気になったのは 部屋のソファにダニがいたらしく、ゴロゴロしていた息子は 帰国時 20箇所以上かまれて 痒がっていました。 私と娘も数カ所。 ソファに座るときには プール用のバスタオルを敷いたりするといいかもしれません。

Our first family trip away and it exceeded our expectations. The beach was literally across the street and beautiful. The hotel itself was so nice and peaceful - don’t expect a big resort with kids facilities. We loved that it was cosy and intimate and quiet. The restaurant had delicious food but breakfast could’ve had a bit more variety.

A small slice of safety/paradise in a designer boutique hotel close to beautiful Surin Beach. At check in the staff invite you to relax on comfortable chairs in a garden setting sipping cool fresh juice while they take care of everything at the front desk for you (bringing the usual paperwork to you as necessary). The hotel is built around a beautifully landscaped courtyard with large clean swimming pool and an excellent and versatile bar/cafe. There are numerous poolside lounges and a few cabanas for lounging all day sipping cocktails if that suits you. The usual tours to other parts of Phuket can be arranged at the hotel. Surin Beach is a very long white powder sand beach a leisurely five minute walk away across one street and down a path through a grassy area. The hotel provides complimentary beach towels, mats and umbrellas. The beach is fringed with a groves of trees providing day-round shade if desired. Local vendors are present but not intrusive, providing mini-cafes, massages, scooter rentals, etc. Vendors pack everything up at sunset. Perfect hotel and beach for young families and retired couples looking to relax and enjoy nature. Definitely not for the singles party crowd. Overall a most relaxing and enjoyable experience.

Great food, everyone lovely, great rooms, close to beach but feels like an oasis. Rooms huge.

Great breakfasts! Very friendly staff

Had a relaxed stay recently that was made awesome by extremely helpful staff - they managed to get us last minute tickets to Phuket Fantasea and stunning seats. Always helpful and full of useful local advice, would stay there again. Thank you Chava

Great apartment style hotel! Apartment was huge and amazing! Pool great!

My husband and I stayed at the Chava with two 15 year old girls. We stayed in the two bedroom penthouse which was very spacious and comfortable. My husband and I absolutely loved the Chava and Surin beach because it is small, relaxed and beautiful. It was probably a little quiet for the girls as we travelled in October which is low season but perfect for us 😊 We were pleasantly surprised with the cost of food and drink at the resort.. It was not excessive at all. Definitely the best coffee, just like home. We found the hamburgers were not as good as the reviews, lacking salt/flavour, but that is being picky and quite easy to fix with a sprinkle of salt. Great staff, attentive without being obtrusive .... Highly recommend both the resort and the location.

*English follows after Japanese 1歳7ケ月の娘を連れて滞在させていただきました。普段はイヤイヤ期で親を手こずらせる娘も、100平米の広いお部屋を縦横無尽に走り回り、3日間始終ご機嫌さんでした。スタッフの皆さんが子供に優しく接してくださり、とても居心地が良かったです。他のゲストもご家族連れが多く、乳児連れや小学生ぐらいのご兄弟もみんな楽しそうにプールで寛いでおられましたよ。 IHコンロ、レンジ、フルサイズの冷蔵庫、鍋や包丁など必要なキッチングッズもお部屋に揃っているので、娘のために日本から食材を持ち込み、普段と変わらない食事を取らせてあげられる点も幼児連れには助かりました。 英語版ですが、レセプションでDVDも貸してくださいます。我が家は子供向けのDVDを音楽がわりに付けっ放しにしていました。 足りないものは車で7、8分のスーパーで買い足せますが、持って行ったら良かったなと思う物は、アリの巣コロリ！豊かな自然の恵みを思えば当然ですがお部屋に蟻さんが入ってきます。気になる方は持参をオススメします(笑) 蚊も多いので、子供用の虫除けは大活躍しました。お風呂用の手桶も持って行くと、小さなお子さんと入浴する時に便利です。 ホテルスタッフの質が高く、ホスピタリティに溢れた最高のホテルです。また来ようねと言うと娘も笑顔でうん♪と言っていました(^-^) We'd stayed for 3nights with baby girl. She enjoyed comfortable over 100 square meters guest room. Other guest came with their children who are infant or toddler or more elder, they enjoyed swim at pool. Hotel room facilities which of kitchen, microwave helps cook for your kids. You can rent selected DVDs at reception. We were able to really enjoy phuket as if stay at home. Appreciate every chava resort crew members' warmest hospitality and professional service. Hope to see you soon!

一次貼心的住宿，櫃台的專業服務令我們方便不小。房間空間大，孩子愛極了!早餐的質素很好，總括來說是一次很愜意舒適的旅行。

4泊滞在致しました。プール付きの部屋は広く快適でした。スタッフも親切で良いホテルかと思います。 アメニティに関しては最低限という内容です。もう少し内容を改善した方が良いと思いました。 立地に関しては、ビーチも近くゆっくり過ごすには便利な立地です。

stayed 3 nights with 2 children (ages 8 and 5) great location, next to the beach, next to lots of handy shops. apartment size if great, with ability to cook and do washing yourself if you want to.

Outstanding property with great rooms and pool area. Attentive staff. Away from the crowds.

Ça ressemble plus à une résidence qu'à un hotel , appartement superbe,piscine très belle. Par contre petit déjeuner très moyen et personnel du bar pas tres accueillant ! Belle Plage à proximité mais accès difficile et très sale !!

시설은 넓고, 청결도는 준수합니다. 그러나, 룸 바로 앞에 있는 plunge pool은 관리가 잘 안되어있어 이용하지 못했습니다. 레스토랑 서빙 직원들의 서비스 및 마인드는 기대에 훨씬 못 미쳤습니다. 리셉션 직원들이 서비스 마인드가 훌륭했습니다. 이용할 수 있는 자체 facility는 pool 외에는 거의 없으니 참고하세요.

На фотографиях номер выглядит намного свежее, чем на самом деле. Возникали проблемы с сантехникой и не раз, исправляли быстро, но всю ночь подтекающий унитаз сильно напрягал. Посудомоечная машина была изначально сломана, починить так и не смогли. Завтраки очень скромные, а обслуживание на завтраках просто ужасное и наверно это оставило самые неприятные воспоминания.. Также считаю минусом отсутствие телефонов в спальнях. Из плюсов это месторасположение отеля, живописный бассейн и хорошее оснащение кухни посудой. Также наличие стиральной машины с сушкой и качественная уборка номера. По моему мнению не соответствует цене.

写真で見た通り広くてキレイなホテルでした。 タイトルにもある通りフロントの方や清掃の従業員の方など、いつも笑顔で接客をしてくれた為、非常に気持ちが良かったです。 空港の送り迎えをしていただいたホテルの運転手さんは日本語が上手で地元の人気のレストランを紹介して頂きました。 家族連れが多く、ゆっくり過ごしたい方にオススメです。今回は3泊とショートステイでしたがとっても良い時間を過ごさせて頂きました。 次の機会があればもう少し長く宿泊したいです。

ホテルのスタッフ全員が、とにかく親切！！ 無理な依頼事も笑顔で、すぐに対応してくださりました！！本当に素敵なホテルでした！

Great hotel, amazing service, great food/drink. Great recommendations.....booked all our tables, and gave us a late check-out, could not have asked for anything more! Oh, and it was my birthday and there was a cake in the fridge on arrival, lovely!

Wonderful property right across the street from the beach. The rooms are large and in good condition.

Had four fantastic nights at The Chava and had a lovely time. We got one of the two bedroom suites with a plunge pool and loved it. Plenty of room for our family with great facilities. Great location - just a short walk through a well lit park to the beach and the main restaurant strip on the beach road. Surin Beach is a very chilled out location and The Chava is a quiet, peaceful place to relax and enjoy the great weather and hospitality. We'll be back!

一番狭い部屋でも驚くほどの大きさで、２ベッドルーム、大きなリビング、キッチン付きであった。食洗機や洗濯機も付属している。ルームサービスやプールサイドの食事もおいしかった。室内は清潔であったが、建物などの清掃はあまり行き届いていない印象。 プールはやや深いため、子供は遊びにくい。 周囲のコンビニで食品を購入して部屋で食べる事もできる。 近くのビーチが工事中であったのが残念。

ホテルは清潔で広さも十分です。キッチン完備で長期滞在向け。シービューの部屋ですが、海から遠く木々に邪魔されほとんど海は見えません。プールビューの部屋がいいでしょう。

Facilities: Modern, Distinctive; Value: Acceptable price; Service: Professional, Courteous; Cleanliness: Spotless, Immaculate; A private residence , NOT A RESORT , 5 minutes walk to the beautiful beach

プーケットは初めてでしたが、すばらしいホテルにあたり、ラッキーでした。部屋は非常に広く、我々の滞在したは最も下のクラスの部屋でしたが、ベッドルーム、シャワー、トイレがそれぞれ二つずつありました。好きなものをオーダーするタイプの朝食も質が高く、数日間の滞在なら、飽きることはありません。 滞在客はほとんど欧米の人で、日本人を含めたアジア人の姿は見かけませんでした。したがって、従業員との英語でのコミュニケーションは必須ですが、リゾート気分を味わうには良いと思います。 観光を考えた時の立地はやや悪いですが、タクシーに乗ればどこでも行けます。それよりも都会の喧騒を離れて静かに過ごせる事の方が我々にはメリットに感じました。

Spent 4 nights there and did not want to leave. Friendly, helpful staff who went out of their way to make our stay enjoyable. A tranquil haven to return to after a day of action on Surin Beach. Hope to return next year.

Unfortunately we were mislead about this place. How it can be called a resort is beyond us. It has minimal facilities and is very difficult to navigate with an infant in a stroller. Upon arrival we were told that "there was an arrangement with the hotel next door for access to the kids club so 'noisy kids' would not be heard at the Chava" Hardly family friendly or welcoming. The hotel is located away from the beach which is not accessible for a stroller. SInce we only arrived late afternoon we had to stay for one night out of a planned 4 and spent half of the next day seeking alternative accommodation. Not a relaxing way to start a break in beautiful Phuket.

Facilities: Modern; Great massages. Restaurant serves excellent western and Thai food.

Would have been nice to have a restaurant in the resort, but cafe was great anyway.

This was an absolutely gorgeous resort with very spacious apartments and wonderful staff. The hotel is conviniently located by the shops and restaurants and a very short walk to the beach. I absolutely loved my stay there.

The Chava Resort is located near Surin Beach, smaller and much quieter than some of the more popular beach areas in Phuket. The beach and surrounding area offer a good selection of restaurants, masseuses, loungers, and activities like jetskis, parasailing, waterskiing, etc., but also a good spot to chill and enjoy the tranquility and pristine beach. Great if you've got small kids. The hotel is a short walk to the beach, across a small park. Some of the suites were still under construction, but the disruption was minimal. We were there at the end of low season (late October), so occupancy was very low. Service was great. Our unit was a 2 bed / 2 bath apartment, with full kitchen, liviing and dining rooms, laundry, and our own plunge pool. Again, great for a family. Overall the hotel facilities were nice but not extensive. Only complaint: no on-site gym, although you can use the facilities at a neighbouring hotel for a daily fee. Better yet, just go for a swim and a walk on the beach.

Had a fantastic time at The Chava. Stayed in 4 different hotels during our stay in Phuket. This one was by far the best, and we will come back again.