Gandula
Gandula, Ma-12, 07410 Muro, Spain- Sculpture
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Luxurious Beachfront Setting
Los Principes & Spa offers a picturesque setting overlooking Playa de Muro Beach and Alcúdia Bay. Enjoy the outdoor pool, spa, and rooms with balconies, all set in beautiful gardens.
Culinary Delights
Indulge in a variety of Mediterranean dishes at the buffet restaurant with show cooking, or savor sea views at the charming bistro. Unwind in the lounge bar or on the terrace with your favorite drink.
Relaxation and Wellness
Pamper yourself at the on-site spa with indoor pool, hot tubs, and a range of rejuvenating treatments. Stay active at the gym, or explore the area with bicycle rentals available.
Book your stay at Los Principes & Spa for a memorable beachfront retreat with top-notch amenities.
Check-in from
03:00 PM
Check-out by
11:00 AM
Parking
FREE
Children
Allowed
Pets
Not allowed
Sleeps
Up to 4 guests
2 adults · 3 children
Beds
2 Twin bed (90-130 cm wide), Sofa bed (Variable Size)
Room details
38 sqm
Sea View
In-room amenities
Sleeps
Up to 3 guests
2 adults · 2 children
Beds
2 Twin bed (90-130 cm wide)
Room details
24 sqm
Sea View
In-room amenities
Sleeps
Up to 1 guests
1 adults
Beds
Twin bed (90-130 cm wide)
Room details
22 sqm
In-room amenities
Sleeps
Up to 3 guests
2 adults · 2 children
Beds
3 Twin bed (90-130 cm wide)
Room details
24 sqm
In-room amenities
Sleeps
Up to 4 guests
2 adults · 2 children
Beds
2 Twin bed (90-130 cm wide)
Room details
38 sqm
Sea View
In-room amenities
Sleeps
Up to 3 guests
2 adults · 2 children
Beds
2 Twin bed (90-130 cm wide), Sofa bed (Variable Size)
Room details
38 sqm
Sea View
In-room amenities
Sleeps
Up to 4 guests
2 adults · 3 children
Beds
2 Twin bed (90-130 cm wide)
Room details
32 sqm
Garden View
In-room amenities
Sleeps
Up to 3 guests
2 adults · 2 children
Beds
2 Twin bed (90-130 cm wide), Sofa bed (Variable Size)
Room details
32 sqm
Garden View
In-room amenities
Sleeps
Up to 4 guests
2 adults · 3 children
Beds
4 Twin bed (90-130 cm wide)
Room details
32 sqm
Garden View
In-room amenities
Sleeps
Up to 3 guests
2 adults · 2 children
Beds
2 Twin bed (90-130 cm wide)
Room details
Sea View
In-room amenities
Sleeps
Up to 3 guests
2 adults · 2 children
Beds
2 Twin bed (90-130 cm wide)
Room details
38 sqm
In-room amenities
2 Twin Beds
291-sq-foot room, balcony with resort views
Internet - Free WiFi
Entertainment - Plasma TV
Food & Drink - Minibar (fees may apply)
Sleep - Bed sheets
Bathroom - Private bathroom, shower, a hair dryer, and towels
Practical - Safe, desk, and phone; cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Need to Know - No rollaway/extra beds available
Non-Smoking
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
2 Twin bed (90-99 cm wide)
Room details
27 m2
Resort View
In-room amenities
2 Twin Beds
291-sq-foot room, balcony with sea views
Internet - Free WiFi
Entertainment - Plasma TV
Food & Drink - Minibar (fees may apply)
Sleep - Bed sheets
Bathroom - Private bathroom, shower, a hair dryer, and towels
Practical - Safe, desk, and phone; cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Non-Smoking
Sleeps
Up to 2 guests
1 adults · 1 children
Beds
2 Twin bed (90-99 cm wide)
Room details
27 m2
Sea View
In-room amenities
2 Twin Beds and 1 Twin Sofa Bed
409-sq-foot room with a balcony
Layout - Bedroom and living room
Internet - Free WiFi
Entertainment - Plasma TV
Food & Drink - Minibar (fees may apply)
Sleep - Bed sheets
Bathroom - Private bathroom, shower, a hair dryer, and towels
Practical - Safe, desk, and phone; cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Need to Know - No rollaway/extra beds available
Non-Smoking
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
2 Twin bed (90-99 cm wide), Sofa bed (90-99 cm wide)
Room details
38 m2
In-room amenities
2 Twin Beds and 1 Twin Sofa Bed
409-sq-foot room with a balcony
Layout - Bedroom and living room
Internet - Free WiFi
Entertainment - Plasma TV
Food & Drink - Minibar (fees may apply)
Sleep - Bed sheets
Bathroom - Private bathroom, shower, a hair dryer, and towels
Practical - Safe, desk, and phone; cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Non-Smoking
Sleeps
Up to 3 guests
2 adults · 2 children
Beds
2 Twin bed (90-99 cm wide), Sofa bed (90-99 cm wide)
Room details
38 m2
In-room amenities
2 Twin Beds
291-sq-foot room, balcony with sea views
Internet - Free WiFi
Entertainment - Plasma TV
Food & Drink - Minibar (fees may apply)
Sleep - Bed sheets
Bathroom - Private bathroom, shower, a hair dryer, and towels
Practical - Safe, desk, and phone; cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Need to Know - No rollaway/extra beds available
Non-Smoking
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
2 Twin bed (90-99 cm wide)
Room details
27 m2
Sea View
In-room amenities
3 Twin Beds
291-sq-foot room, balcony with partial sea views
Internet - Free WiFi
Entertainment - Plasma TV
Food & Drink - Minibar (fees may apply)
Sleep - Bed sheets
Bathroom - Private bathroom, shower, a hair dryer, and towels
Practical - Safe, desk, and phone; cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Non-Smoking
Sleeps
Up to 3 guests
2 adults · 2 children
Beds
3 Twin bed (90-99 cm wide)
Room details
27 m2
Partial Sea View
In-room amenities
Sleeps
Up to 3 guests
2 adults · 2 children
Beds
2 Twin bed (90-130 cm wide), Sofa bed (Variable Size)
Room details
38 sqm
In-room amenities
Sleeps
Up to 1 guests
1 adults
Beds
2 Twin bed (90-130 cm wide)
Room details
24 sqm
In-room amenities
2 Twin Beds
237-sq-foot room, balcony/patio with resort views
Internet - Free WiFi
Entertainment - Plasma TV
Food & Drink - Minibar (fees may apply)
Sleep - Bed sheets
Bathroom - Private bathroom, shower, a hair dryer, and towels
Practical - Safe, desk, and phone; cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Non-Smoking
Sleeps
Up to 1 guests
1 adults
Beds
2 Twin bed (90-99 cm wide)
Room details
22 m2
Resort View
In-room amenities
Sleeps
Up to 3 guests
2 adults · 2 children
Beds
2 Twin bed (90-130 cm wide)
Room details
24 sqm
In-room amenities
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
Location at the beach
Super expensive for an all inclusive hotel
Die lage,hotel, Personal und Service ist top!! Kann ich nur empfehlen!!
Alles gut👍
Mic dejun, locația
Ubicación en una de las mejores playas.
No tiene estacionamiento
Todo, no necesitabas salir para nada de las instalaciones.
Lo único que el precio de las bebidas era un poco caro
Emplacement
C'est un bon 3 étoiles. Les commentaires et notes etaient incroyables, mais nous n'avons pas été de cet avis. Installations spa hors service, lits équipés de roulettes et donc branlants. Buffet ok mais rien de cassant. Chambres propres mais isolation phonique pas bonne et finition des chambres moyenne
Die Lage ist genial. Der Pool ist schön. der Spa Pool ist klein aber ok. Das Personal an der Pool Bar ist sehr nett. Was uns genervt hat ist, dass alle Schattenplätze (Sonnenschirme) um 8:30 schon alle besetzt waren.. und die Gäste erst etwa 2-3 Stunden später auftauchten. Schade, dass hier das Hotel nicht eingreift. Diese Bsetzerei nervt!
Das Reinigungspersonal hat an einem Tag die Türe offen gelassen. Jeder hätte reinlaufen können und einmal hat das Reinigungspersonal die Sicherheitslatte vergessen reinzuschieben.. da war die Balkon Seite auch nicht gesichert…
Buenas instalaciones. El personal del hotel super amable, resolutivos, me sentí super bien atendida. La habitación tenia vista a la playa y fue un gran plus. El desayuno buffet tiene muchisimas opciones, vale la pena.
Gostámos de tudo, a localização junto à praia, a própria praia com areia fina e branca e água azul turquês, as instalações, a limpeza e a piscina que foi excelente. A comida também foi muito boa, sempre com muita variedade e escolha. Apanhámos um dia de chuva e aproveitámos para experimentar o spa, que foi uma agradável surpresa. Adorámos o espaço, a sauna e todas as comodidades. No geral, tivemos uma experiência muito agradável e ficámos muito satisfeitos com o hotel.
O ar condicionado de um dos quartos não dava para regular, então acabamos de ter uma temperatura mais quente do que se desejava.
Nádherná PLÁŽ to je neskutočné, krásne čisté more, teplá voda, plytká. JEDÁLEŇ: Veľmi pekná priestranná, výborne zorganizovaná - každá izba má svoj stôl počas cekého pobytu. JEDLO- Veľmi kvalitné, rozmanité, ryby, mäso, ovocie, zelenina, koláče.... Dostupnosť je super všade, je tam promenáda s mnohými obchodíkmi a reštauráciami. NAPRIEK MOJIM POSTREHOM A NEGATÍVNYM KOMENTÁROM BY SOM SA SEM URČITE EŠTE VRÁTILA, LEBO CELÉ DOKOPY TO BOLO SUPER! ALE MUSELA SOM NAPÍSAŤ TÚ KRITIKU, ABY TO VEDELO AJ VEDENIE HOTELA.
Hotel- škoda škoda škoda, taký krásny hotel s takou fantastickou polohou...ale ZANEDBANÝ! OKOLIE HOTELA: prístupová cesta lemovaná smetiakmi a kontajnermi ako v bejakom gete! Smrad špina OKOLIE NÁKUPY: Na každom krokubobchodíky so všetkým...jedlo, suvenír, nápoje , nanuky, nafukovačky, plauky.... POZOR NA OBCHOD vedľa hotela SPAR...Všetko predrazene proti obchodu oproti. Tri nanuky a jeden pringless 20euro.a tvrda doska na plávanie 32 euro...oproti v obchode stála 22 euro... PARKOVISKO- NEMÁ- DOSTALI SME POKUTU 2 X 50 Euro za parkovanie mimo biely čiary o čom sme nemali ako vedieť. IZBY- v hlavnej budove sa tvária ako rekonštruované, No 4hviezdy určite nemá! V kúpelke rozbitý fén, zkorodované sprchy a odtoky. APARTMÁNY s čiastočným výhľadom na more: po príchode hrozný pach zatuchliny a stariny. Špinavá terasa. Upratali až po urgencii na recepcii. Nechápem prečo nepripravia izby keď čakajú hostí?! Vyvetrať a umyť balkón....otvoriť závesy....moja matka sa tam ani nechcela ubytovať. Napokon vyvetrala a nasťahovala sa. Apartmán je priestranný a pár metrov od všetkého. Minigolf ktorý vidíte z jedálne je ošarpaný, ani sa nepoužíva. VIEM, ŽE MÁTE VEĽA TURISTOV, ALE HOTEL JE ZANEDBANÝ A VEĽMI PREDRAŽENÝ. SLABÝ MANAŽÉR, TREBA HO UŽ VYMENIŤ ZA NIEKOHO KTO CHCE ZVELADIŤ A NIE KTO HO UTOPÍ. NA NARODENINY DOSTALA MOJA DCÉRA 12- ročná flašu sektu....namiesto malej drobnosti... ka som si priniesla balóny aj ozdoby. Ale naša obsluha jej krásne zaspievala. A pozor do hotela aj na hotelový bazén môže prísť ktokolvek z ulice, nikto to nekontroluje, takže vaše zaplatené hotelové lehátka pri bazéne kludne vyižije aj cudzinec mimo hotela.. Stačila by jedna malá bránka na kartu!!
Posizione strategica e accesso diretto alla spiaggia. Meraviglioso
La zona degli appartamenti è più vecchia rispetto alle stanze dell’hotel. Appartamenti non all’altezza delle 4 stelle
N/A
Din nefericire cineva a intrat neautorizat in camera noastra si ne-au fost sustrasi toti banii care se aflau in 4 locuri diferite. Acea persoana a cautat prin obiectele personale pentru a gasi locurile in care se aflau banii. Conducerea hotelului nu s-a implicat aproape deloc in rezolvarea problemei. Am facut un raport oficial la Politie, am inaintat o plangere oficiala hotelului si am trimis e-mail catre conducerea hotelului unde am cerut un raspuns oficial din partea lor. A trecut mai bine de o saptamana si nu au raspuns inca la e-mail. Singurul lor raspuns a fost verbal in care ne-au comunicat ca Hotelul nu isi asuma responsabilitatea pentru bunurile furate si ca ar fi trebuit sa platesc inchirierea seifului din camera. Unfortunately, someone entered our room without authorization and all the money we had—kept in four different places—was stolen. That person searched through our personal belongings to find where the money was hidden. The hotel management was almost completely uninvolved in solving the problem. We filed an official report with the Police,we submitted an official complaint to the hotel, and we have sent an email to the hotel management requesting an official response from them. More than a week has passed and they still haven’t replied to the email. Their only response was verbal, in which they told us that the hotel does not take any responsibility for the stolen goods and that I should have paid for renting the safe in the room.
Läger, hotellet i helhet var fint. Fin interjör
Att det var två sängar ihoptryckta som gled isär . Att det stank sopor från AC -n på morgonen. Att maten saknade skyltar .. Att Ma. Behövde betala extra för drycken när man hade valt halv pension
La ubicación perfecta.
El horario de la cena no está pensado para españoles, no es aceptable que la cena termine a las 21:00. El mobiliario de los apartamentos podrían renovarlo un poco.
We had an amazing stay! There are two main reasons why I would highly recommend this hotel: 1. Staff: David at reception was absolutely amazing! His calm nature, kindness, positive attitude, and genuine hospitality really stood out and made our stay even better. A huge thank you to him! Our housekeeper was also incredibly thoughtful — I only regret that I didn’t ask for her name so I could mention her personally. 2. Location: The hotel is beachfront and, in my opinion, in one of the best locations in Playa de Muro. The water is incredibly clear and beautiful, and there is a large grassy area right in front of the beach with plenty of sunbeds. It’s the perfect setup for relaxing while being just steps away from the sea. We truly enjoyed our stay and would definitely come back!
Both the breakfast and dinner buffets were great, with a good selection of food. The only small improvement I would suggest is to make sure all dishes are clearly labelled, as the names/descriptions were missing for some of the dishes.
Gostámos de tudo! A proximidade com a praia, a variedade da comida ao pequeno-almoço e jantar. A simpatia dos funcionários, em especial o jovem Félix que sempre nos serviu no restaurante, sempre muito animado e educado, fez de facto diferença. Vamos voltar !
A animação noturna no bar poderia ser melhorada.
Tolles Hotel mit direkt am Strand. Alles was man braucht ist in der Nähe. Restaurant, Geschäfte, Busstation, Autovermietung. Speisesaal und Einrichtungen sind sehr gut.
Die Liegen und Schirme am Strand mussten gemietet werden obwohl direkt am Hotel angrenzend. Wenig Schirme bei den Liegen auf der Wiese. Zum Glück hatte es noch Bäume. Umgebung beim Pool hätte sauberer sein können.
We booked a large room, but as regular guests they upgraded us straight to a suite. And that suite completely smashed every expectation for a four-star hotel. Beautiful, spacious, properly premium. Staff were pure gold – friendly, sharp, made everything effortless. Overall? Solid all the way. Nice pools, beach right there, clean and comfortable. Would return without thinking twice.
Perfekt läge precis vid stranden.
Restaurangen känns i behov av renovering. Frukosten ok, samma utbud varje dag.
Não tomei pequeno almoço no hotel
Levantaram a comida antes de terminar o jantar
Lokalizacja
La señora del spa fue fantástica.
Excellent emplacement sur la magnifique plage Playa Muro Chambre climatisée spacieuse et confortable Ménage quotidien Buffet matin et soir bon et varié avec table attribuée pour la durée du séjour Personnel agréable Spa bien agencé Belle et grande piscine extérieure Proximité bus et commerces Nous reviendrons
Dommage de ne pas demander aux jeunes de rester calme dans le SPA Les boissons payantes pdt les repas OK.. Mais l'eau.. Sinon RAS
Aamiainen ja illallinen oli monipuolinen ja maistuva, erittäin hyvä ruoka. Ravintola oli siisti, tilava ja kauniisti laitettu. Henkilökuntaa oli riittävästi ja erittäin hyvä palvelu. Fixusti järjestetty, että sama pöytä oli käytössä koko vierailun ajan. Hotellin sijainti ihana, kun on rannalla ja pääsi uimaan helposti ja nopeasti. Hotellilla oli pari uima-allasta, jos ei halua uida meressä. Tulemme uudestaan ensi kesänä! Kiitos ihanalle Annalle hyvästä palvelusta vastaanotossa!
Snackbaari meni kiinni jo klo 16:00. Se olisi voinut olla avoinna klo 18:00 saakka. Omalla pienellä pihalla ei ollut juuri yksityisyyttä, ei ollut aitaa tms., mutta viihtyisä joka tapauksessa.
La posizione vicino alla spiaggia. Colazione e cena.
La pulizia. Le zone comuni della piscina e dei lettini erano sporche.
La propreté La vue sur la mer L emplacement La superbe plage sur place de sable Le personnel
Pas beaucoup d animation/que des chanteurs Le service du dîner du soir se termine à 21hoo Un peu trop tôt pour l Espagne surtout si on veut profiter de la superbe Plage et du site Des 20h30 le personnel commencent à ranger un des buffets Il y a deux buffets identique Il y a reste qu un seul buffet C’est tôt une chose comique On a l impression qu on doit manger vite car ils rangent tout devant nous et commencent à se servir pour manger Je précise il y a toujours de la nourriture Cela ne manque pas
Ubicación.
La ubicación es ideal, tienen muchas hamacas en la zona del jardín enfrente de la playa. La playa está genial para ir sobre todo con niños. El spa está muy bien. También dispone de piscina climatizada.
Estuvimos en apartamento, están bien pero necesitan un poco más de mantenimiento. Los horarios son demasiado tempranos tanto para la cena como para la animación.
L'emplacement proche de la mer et les installations
Hotel à la déco ancienne. Dommage qu'on ne puisse pas prendre le petit déjeuner à l'extérieur. Forte odeur d'égout dans l'accueil.
posizione eccellente ottimo rapporto qualità prezzo buon cibo camere spettacolari
Minden tökéletes volt😊
Nem volt olyan
Die Lage am Meer, Restaurants und Geschäfte in der Umgebung. Grosse Auswahl beim Frühstück und Abendessen.
SPA Bereich ist nicht so gross, Parkplatz.
Da localização Simpatia dos funcionários
Não encontro pontos negativos
Πολύ καλή τοποθεσία, ακριβώς μπροστά στη θάλασσα
Πολύ. θόρυβος!!Καθόλου καλή ηχομόνωση,ένα πρωί ξυπνήσαμε απτις 6:30 γιατί ακούγαμε τον από πάνω να κάνει ντουζ...Ακούς τα πάντα ακόμα και το νερό που τρέχει..Ένα άλλο πρωί (προφανώς είχαν αναχωρήσεις)μπήκαν τα συνεργεία καθαρισμού στα δωμάτια και απλά χτυπούσαν από παντού!Τραβουσαν κρεβάτια...καρέκλες....ένας χαμός από πολύ πολύ νωρίς!!
Close to the beach
Average food
Posizione Spa
Pulizia Accoglienza Animazione
Die Lage am Strand war toll Sehr netter Manager kann auch deutsch
Sehr schlechtes Personal in der Nacht an der Rezeption keiner erreichbar Mitternacht sehr viel Lärm nachts man kann nicht schlafen hat in der Rezeption niemanden interessiert sehr altes Hotel und schlechtes Frühstück alle Teller waren immer schmutzig nicht zu empfehlen unbedingt renovieren um 390€ / Nacht nicht wert Strand muss man extra zahlen gehört nicht denn Hotel
Nos hospedamos en una suite muy amplia y cómoda con vistas al mar tal como describen. La playa de Muro es muy linda aunque dependiendo de la zona puede ser muy concurrida.
La falta de empatía del personal cuando nos quejamos porque una mucama se metió a nuestra habitación mientras nos estábamos duchando, atravesando el estar y la zona de cama. Durante el desayuno no te dejan elegir mesa, ai ellos quieren te mandan al rincon mas oscuro del comedor.
I dont know where to start Hasn’t been renovated in ages, room is super small for 3 people, we were promised a suite which didn’t happen Hotel is not clean at all!! Hygiene level is not acceptable Breakfast is very basic, coffee tastes horrible
La posizione il personale della colazione gentilissimo
alla reception 1 ragazzo al check out il 27 il pomeriggio ed un signore in turno la sera tardi il 26 veramente scocciati nel rispondere ad alcune domande relative ad informazioni davvero semplici
Full, various and reach breakfast and dinner. Delicious. Clean rooms.
Emplacement et personnel au top
Appartement à rafraîchir.
La ubicación
Dificultad para aparcar
colazione che sembrava una mensa: troppa confusione, sala enorme, cibo non all'altezza.
camera vecchia e mantenuta male (intonaco cadente nel bagno, doccia con metalli arruginiti, sporca, dal balcone un odore insopportabile di fogna
La cuisine du diner le soir etait de qualite et variée. La propreté dans les chambres est bien, le personnel housekeeping souriant et gentil. L' emplacement devant la mer est vraiment le point fort mais pour avoir une place a l hôtel ou sur la plage (payante) il faut s y prendre très tôt.
Le pire accueil et le pire check In que nous avons subi. Nous avons réservé 3 chambres 1 single et 2 chambres pour 3 personnes chacune et j' ai informé de l heure de notre arrivée. A notre surprise, le réceptionniste nous informe que nous avons 2 singles et 1 double. Le réceptionniste très incompétent, agressif et arrogant. Il ne voulait même pas regarder la confirmation que nous avions, il parlait sans aucun respect. Un autre réceptionniste un jeune a côté lui disait que nous avions raison mais pensant que nous ne comprenions pas l espagnol, il nous faisait attendre. Qd il a enfin voulu nous donner les chambres, il a imprimé plusieurs factures erronées.... et a la fin il a prétendu que l erreur vient de booking alors que la resa etait tres claire et aucune excuse de tout le comportement d avant et il s est meme permis de nous dire que tant qu il nous a pas donné les cartes des chambres, nous ne sommes pas des clients de l hotel. Les chambres n étaient pas pour 3 personnes mais pour 2, et il a dit je ne peux rien faire pr vous, ce sont le personnel d'étage qui doivent le faire ! Donc la premiere nuit on a gere comme on pouvait. Tres tres mauvaise expérience dès l'arrivée
Posizione stupenda, direttamente sulla spiaggia e la pineta consente ombra dalla tarda mattina a sera e pochi passi si va a mare Cibo ottimo tantissima scelta e cene tematiche Camera pulita e ben insonorizzata Bar prezzi abbordabili e buona scelta ci siamo fatti fare una paella su ordinazione ed era molto buona
Effettivamente c'è uno strano odore di fogna nella all ma è davvero una minuzia
Super Lage - ausreichend Strandliegen - nettes Personal - schöner spa Bereich und innenpool
Etwas in die Jahre gekommen - Restaurant sehr voll und laut
Great location , beautiful beach
Room was ok. AC was working but very little cold air.
Facilities outside, for the price wasn't worth it. To lie out on sunbeds, as we say in Ireland, "it was like a cattle mart" just sunbeds everywhere, too over crowded. Got hard to get sunbed, and not a hope with a cover. Stayed 1 night, (thank god) stayed 4 nights in sister hotel up the Rd a little, Grupotel Maritimo. Such a difference, smaller yes, but overall a much better hotel.
Camere belle e nuove Posizione bella fronte mare Cibo ottimo e piscina apprezzata molto soprattutto dai bambini
Parcheggio quasi inesistente Lettini sempre occupati da asciugamani
Hotel perfetto per famiglie con bambini piccoli. Cibo abbastanza di qualità. Piscina e mare molto attrezzati. Buona l'animazione per i bambini.
Staff spesso impreparato
L'emplacement incroyable, la gentillesse du personnel, la propreté, le petit déjeuner, bref absolument tout...
Rien tout est parfait
I like so much location of the hotel, which is on the Playa de Muro beach.. Breakfast and Dinner has various options for food/drinks so everybody should be satisfied with. Cleaner from Senegal was fantastic, she cleaned room professionally and was very satisfied. Animators were very nice and kids had a fun with them.
Furniture was very old and not progressing to the current guest needs. E.g. I was missing TV in the sleeping room, furniture was old. Evening program was sometimes very bad - like from 90's in last century. E.g. Salsa, Abba... Reception is full of the chaos. E.g. I paid price in several installments (due to the credit card set up) but they mixed payments and asked for the double payments... No apologize at all.
Localização. Pequeno almoço Conforto geral
Alguma confusão relativamente ás mesas para as refeições. Falta de informação relativamente a um custo com as toalhas para a piscina. O mesmo para o SPA, cuja indicação é que estava incluído. Preços das bebidas e comida excessivo. Raramente o staff se esforçava para entender português.
Me ha encantado este hotel, a pie de playa, muy limpio, un bufet de primera, una piscina grande
A señalar, que la temperatura de la habitación no estaba bien fresca y no daba la opción de bajar más la temperatura
Frokost
Piscina, posizione, cucina internazionale ma variegata ogni giorno
La spiaggia viene indicata come propria ma in realtà si paga a parte . Troppi servizi a pagamento tra cui la cassaforte o cambio teli spa/piscina
Playa, buen desayuno, ubicación
la atención del personal cuando tuve un inconveniente no fue la esperable
Location
One of the staff member at the check in, was very misbehaving. He even threatened. The person at the breakfast was very impolite. Crockery was not cleaned and even broken.
La ubicación
Servicio de bebidas deficiente en el snack bar, te lo sieven con vaso de cartón un cocktaiel de 10€, los desayunos no ofrecen cosas típicas de Mallorca como la sobrasada y las ensaimadas. El gel/champú de baño de calidad muy baja.
La ubicación y fácil acceso a la playa.
Le falta un poco de mantenimiento a las instalaciones, dado el óxido que puede producirse por estar cerca del mar. Me hubiese gustado que tuvieran un servicio de cambio de toallas de playa más fácil, dado que solo se pueden cambiar dos días en concreto y en un horario reducido.
La playa de muro y el entorno del hotel! Muchos restaurantes y supermercados. El tamaño de la habitación con la terraza.
Q el bar de la piscina no esté abierto por la tarde. mucha gente para el tamaño de la piscina.
No parking. Had to pay for the safe daily. No water available. Fridge broken. Staff rude, states he did not work there when we asked where to park. Have to pay to to exchange pool towels once a week. None of this is in their description. Bathroom and room disgusting and broken down. A/C did not work. Don’t be fooled by the pictures on website. Not a 4 star hotel. It is not worth the price. We were booked for 4 nights and left right away. We are well traveled and have stayed in many of places. Good and not so good. This was the worst. People book this hotel for the location. This post is to save others from the fraud of this hotel.
No parking. Had to pay for the safe daily. No water available. Fridge broken. Staff rude, states he did not work there when we asked where to park. Have to pay to to exchange pool towels once a week. None of this is in their description. Bathroom and room disgusting and broken down. A/C did not work. Don’t be fooled by the pictures on website. Not a 4 star hotel. It is not worth the price. We were booked for 4 nights and left right away. We are well traveled and have stayed in many of places. Good and not so good. This was the worst. People book this hotel for the location. This post is to save others from the fraud of this hotel.
The rooms were decent and we had an ocean view.
The lobby smelled and is dated and depressing. The hallways are dated and have no AC.
Sincèrement tout! L’emplacement de l’hôtel est idéal, avec sa plage magnifique, l’eau turquoise, belle et chaude. La piscine top. Notre chambre appartement super confortable et spacieuse avec balcon. Une salle de sport pour faire ses petites activités. Le buffet est top et alors le personnel super gentil et aux petits soins. Nous faisons tout particulièrement encore un remerciement au maître d’hôtel. Amélioration éventuelle des bouteilles d’eau plus grande. Un frigo dans la chambre un peu plus performant.
Rien du tout !!
Posizione ottima
Scarsa pulizia, cibo abbondante ma qualità da rivedere
Het uitzicht op zee en de prachtige ruime kamer en badkamer, en direct aan het strand. Het personeel was vriendelijk en behulpzaam.
Het ontbijt in de ochtend, rommelig en veel was niet lekker of doorbakken/vet ondanks de ruime keuze…het terras en de binnenzijde zijn aan vernieuwing toe met 4 sterren.
The only good thing about this hotel is its proximity to the sea.
The staff were unfriendly and unhelpful. The hotel has no parking, and parking in the area is extremely difficult. I specifically asked the receptionist where I could park, and later I saw €100 parking fines being issued in the exact spot where he told me it was okay to park. There were ants on the tables in the dining room. After we pointed them out to the staff, they refused to move us to another table and actually expected us to continue sitting and eating at the same table with the ants. Also, they had broken glass on the floor where everyone is going with flip flops Breakfast was extremely disappointing, with a poor selection of food that looked anything but fresh. There were rotten tomatoes, cucumbers that looked like they were from last season, cheese that looked like it had been left uncovered in the fridge for a week, and the salmon had a strange aftertaste. If you’re looking for a normal, enjoyable vacation, do yourself a favor and stay away from this hotel.
Proximidade com a praia, zona do jardim vista mar com espreguiçadeiras
Hotel em geral muito antigo, necessita de remodelação, poucas zonas de sombras e conforto em esplanada
La cuisine du diner le soir etait de qualite et variée. La propreté dans les chambres est bien, le personnel housekeeping souriant et gentil. L' emplacement devant la mer est vraiment le point fort mais pour avoir une place a l hôtel ou sur la plage (payante) il faut s y prendre très tôt.
Le pire accueil et le pire check In que nous avons subi. Nous avons réservé 3 chambres 1 single et 2 chambres pour 3 personnes chacune et j' ai informé de l heure de notre arrivée. A notre surprise, le réceptionniste nous informe que nous avons 2 singles et 1 double. Le réceptionniste très incompétent, agressif et arrogant. Il ne voulait même pas regarder la confirmation que nous avions, il parlait sans aucun respect. Un autre réceptionniste un jeune a côté lui disait que nous avions raison mais pensant que nous ne comprenions pas l espagnol, il nous faisait attendre. Qd il a enfin voulu nous donner les chambres, il a imprimé plusieurs factures erronées.... et a la fin il a prétendu que l erreur vient de booking alors que la resa etait tres claire et aucune excuse de tout le comportement d avant et il s est meme permis de nous dire que tant qu il nous a pas donné les cartes des chambres, nous ne sommes pas des clients de l hotel. Les chambres n étaient pas pour 3 personnes mais pour 2, et il a dit je ne peux rien faire pr vous, ce sont le personnel d'étage qui doivent le faire ! Donc la premiere nuit on a gere comme on pouvait. Tres tres mauvaise expérience dès l'arrivée
Чудесное расположение, уютные номера, шикарная шведская линия в ресторане, заботливый персонал.
Встроеный шкаф в номере требовал ремонта
Directement face à la mer avec un espace gazonné rempli de chaises longues pour relaxer. Le buffet le matin et le soir est bon et varié. Le snack-bar est bon pour le midi aussi. Stationnement facile dans les rues avoisinantes.
L’air climatisé dans la chambre ne fournit pas assez par rapport à la chaleur extérieure.
La habitación
El horario de la piscina (cierra a las 18:00 h) es muy pronto si vuelves de una cala y la cena también tiene que ser antes de 21:00h
L'accoglienza con sorrisi e consigli utili sin da subito.. un hotel di valore con i suoi servizi funzionali ..ottimo per un week-end o una o due settimane di relax ! Sia per coppie o per famiglie! Grazie Los principes☀️
Ottimo cibo Gentilezza alla reception
Localização, profissionalismo e simpatia dos funcionários. Qualidade e variedade do buffet do pequeno almoço e do jantar. Variedade das atividades diárias e da animação noturna.
La piscina, las actividades para niños, la limpieza (Mary la limpiadora nos trató genial), el desayuno, la salida a la playa
Horarios no españoles (cierra el buffet de cena a las 9), no hay nada de comer en el bar, el gimnasio está hecho polvo (pesas oxidadas y paredes cayéndose)
Strand ist TOP, wunderschön. In der Nähe sind viele Shops, Restaurants. Einkaufsmöglichkeiten. Sehr vielseitiges Frühstück.
2 Liegestühle und Schirm sind am Strand Kostenpflichtig 21€/Tag. Hotel ist ziemlich alt. Renovierungsbedürftig. Der Aufbewahrungsraum für Koffer war nicht abgeschlossen. Der Tresor hat nicht funktioniert. Kein Trinkwasser in Zimmer. WLAN sehr schwach.
40min von Flughafen entfernt, Einkaufsmöglichkeiten ,Bushaltestelle gleich um die Ecke vom Hotel, Wiese mit vielen Liegen,direkt am Strand 😁 Personal super nett, Frühstück und Abendessen lecker
Esta ben situat, davant la mar.
Falten sombrilles a la zona de la piscina i el buffet un poc repetitiu.
La ubicación, el trato , la comida y sobre todo la chica que nos limpiaba la habitación Mari, que siempre nos hacía sentir especiales con sus detalles de las toallas, mi hijo estaba ilusionado cada vez que entráramos en la habitación.
jedlo bolo v poriadku , okolie tiež , lokalitu poznáme , boli sme v tomto hoteli už 3 krát
čo sa mi nepáčilo napíšem priamo hotelu, keďže som tento hotel navštívila už tretí krát a po tejto návšteve je pre mňa hotel a služby sklamaním
Pequeno almoço e jantar muito variado e farto. Quarto confortável com varanda. Próximidade com a praia. Espaço junto à piscina e respetivo apoio de bar. Possibilidade de usufruir de espreguiçadeiras em espaço verde situado entre a praia e a piscina Simpatia e disponibilidade de todos os funcionários.
Ausência de água (grátis) no jantar.
Direkte Lage am Strand und nettes Personal
Definitely not a 4-star hotel — a huge disappointment This hotel is in desperate need of a complete renovation. In its current condition, calling it a 4-star hotel is simply misleading. Either renovate it properly or remove at least one star. The entire property feels extremely old, worn out and poorly maintained. The furniture is outdated and heavily used, public toilets are dirty, mirrors are rusty, and there are broken or damaged things everywhere you look. Even the dishes in the restaurant were often poorly washed. The spa was another disappointment. It is only switched on after 3 p.m. and apparently only if you specifically ask reception to do it. Even then, our requests were sometimes ignored. The showers are broken, some functions do not work at all, and there is rust on the taps. This is certainly not what I expect from the spa facilities of a supposedly 4-star hotel. The gym does not open until 8 a.m., which is already inconvenient for anyone who wants to exercise before breakfast. Although it stays open until late, children are constantly running around and playing inside among the equipment. This is a basic safety issue that the hotel apparently does not control. The gym itself is very mediocre and poorly equipped. Even the pool maintenance is badly organised — they were cleaning the swimming pool at around 10 a.m., when guests were already there trying to enjoy their morning. The air conditioning throughout the hotel is extremely weak. On our first day, our room also had a strong sewage smell. And perhaps the most shocking part: there is a toilet/sewage smell even around the reception area. Walking into the reception of a 4-star hotel and being greeted by that smell says a lot about the overall condition of the property. The location is probably the only thing here deserving four stars — the hotel is practically on the beach, which is obviously a big advantage. But guests are not paying only for access to the beach.
Great location on the beach. Fantastic buffet breakfast.
Tout était parfait ! Une chambre magnifique une suite avec un canapé et 2 télévisions Le personnel très agréable qui nous a surclassé en vue mer Super ambiance le soir avec des chanteurs et super ambiance autour de la piscine avec beaucoup d'activités Les prix du restaurant sont très abordables ce qui est très appréciable et très rare à Majorque La plage est vraiment très belle et très accessible pour tout le monde y compris pour les jeunes enfants Bref c'était un sans faute nous sommes restés juste une nuit avec beaucoup de regrets on aurait aimé y rester beaucoup plus longtemps
Podobala nam sie prywatna czesc z lezakami. Widok z pokoju.
Nie bylo takiej rzeczy.
Ubicación
Olor recepción y baños comunes
Pulizia e cortesia
Mancava il bidet nel bagno
The food was good.
The room was not cleaned good enough. When we checked in there was a hair ball on the chair on the balcony. And during our stay i saw more hairballs in the corridors.
Piscine agréable mais bondée y compris de gens qui ne séjournent pas à l'hotel. Proximité de la plage.
Petit déjeuner peu qualitatif, salle extrêmement bruyante et personnel désagréable. A éviter! Chambres spartiates sans équipement. Pas de parking sauf celui de la plage publique. C'est la guerre pour avoir une place, y compris avec les employés de l'hotel qui s'attendent pas conserver leurs places.... les clients peuvent aller voir ailleurs. Rien autour pour manger sinon des pizzas, snack ou burger.... ça ne ressemble pas à lEspagne.
Bad extrem unhygienisch. Vieles verrostet. Definitiv nicht empfehlenswert.
Escolhemos o hotel pela sua localização em cima da praia e correspondeu às expectativas. O serviço, simpatia, o pequeno almoço, jantar e o spa acabaram por elevar a experiência.
La qualità del cibo era ottima, la posizione stupenda
Nella camera l'aria condizionata non funzionava molto bene
We had a wonderful stay. The beachfront location was perfect, the beach was beautiful, and our children loved it. The half-board meals were excellent, and a special thanks to David at reception for being so kind and helpful.
Pequeno almoço fantástico, localização muito boa, mesmo em frente à praia, zona de piscina boa.
Poucas atividades durante o dia, praia com muita gente e muito confusa.
Praticamente tutto
Localização e entretenimento
Amenities
Gostamos muito do hotel, da piscina, da praia, café da manhá excelente, a comida muito boa, os funcionários muito atenciosos. Quartos limpos e confortáveis.
Formigas no nosso quarto que era no térreo.
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
Areas to consider
Cleanliness
7.63/10Some reviews noted rooms were old and smelly, affecting overall cleanliness.
Service
9.1/10Staff were consistently described as helpful and friendly.
Location
9.64/10Multiple reviews emphasized the excellent beachfront location and views.
Room Quality
7.09/10Several mentions of outdated and uncomfortable furniture.
Amenities
8.12/10Facilities were generally good, but some areas needed renovation.
Value for Money
8.08/10Overall value was average compared to layout and amenities.
Food and Beverage
8.63/10Food options were diverse and generally well-received by guests.
Overall Experience
8.1/10Guests enjoyed their stay despite some negative aspects.