BBC Midlands Visitor Centre
BBC Midlands Visitor Centre, Commercial Street, Birmingham, B1 1RE, United Kingdom- Attraction
Compare nearby stays with similar location, guest experience, amenities, and class.
Luxurious Suites
The Spires in Birmingham offers modern and stylish one and 2-bedroom suites, perfect for both short and long stays. Enjoy luxury accommodation in a non-smoking environment, ideal for business and leisure travelers alike.
Prime Location
Situated next to the renowned Mailbox, guests can immerse themselves in the vibrant heart of Birmingham. Explore nearby attractions, trendy restaurants, and upscale shops just steps away from the hotel.
Warm Hospitality
Our dedicated reception staff is committed to providing a warm and welcoming experience for all guests. From check-in to check-out, expect top-notch service and assistance throughout your stay at The Spires.
Ready to experience luxury and convenience in Birmingham? Book your stay at The Spires now!
Check-in from
02:00 PM
Check-out by
10:00 AM
Parking
PAID
Children
Allowed
Pets
Not allowed
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide)
Room details
45 sqm
In-room amenities
Sleeps
Up to 6 guests
5 adults · 5 children
Beds
Double bed (131-150 cm wide), Sofa bed (Variable Size), Double bed (131-150 cm wide)
Room details
64 sqm
In-room amenities
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
Double bed (131-150 cm wide), Double bed (131-150 cm wide)
Room details
62 sqm
In-room amenities
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
Brilliant location for exploring central Birmingham on foot. The canal, museums, restaurants and bars are all close by. Parking is also straight forward and next to the property.
Lovely clean apartment, great facilities in a prime location. Great staff who accommodated a last minute booking. Easy to access
Very good and spacious apartment loved the upstairs
Nothing not to like
Friendly and welcoming staff
Nothing
Great location and comfortable property.
Apartment was very warm. Fans are supplied
Lovely property
Could have done with air con!
Great location and spacious apartment. Good number of glasses ,cups etc. Good lounge space ..
Communal areas were like a sauna! Sofa was looking quite tired and didn’t have hot water on first morning although staff were quick to sort it when we told them. Friendly helpful staff.
Posizione comoda, vicino ai canali. Appartamento spazioso e ben fornito. Parcheggio in loco a pagamento. Gentilezza del personale con cui mi sono interfacciata via email.
Il letto, materasso veramente scomodo. Nonostante fossimo in due ci è stato fornito 1 solo asciugamano grande e 1 piccolo.
The property is very good value for money. Great location, very clean, and spacious. The property Manager was prompt in her responses, they were able to fulfil my request for a fan. The instructions for getting into the property after reception had closed were very clear. I’d happily stay here again.
The bedroom pillows could have been fuller.
Excellent location with easy access to the city and local amenities.
Our stay was significantly affected by construction works around the building, resulting in early-morning noise and an overall atmosphere that was not relaxing. We were not informed about this in advance. The apartment itself felt dated and was not particularly clean, with stained carpets, some mould in the bathroom, and even a cockroach spotted on the first day.
Very spacious apartment and tidy. Good facilities snd very comfortable
Signposting for access…we came through the back way Then got lost and couldn’t find the key safe
Close to centre and clean apartment
Needed 5 chairs and there was 5 people staying
Convenient for city centre
No air-conditioning but that is my fault for not noticing!
I think the location of the property is great, very central and close by to the city centre so that’s was truly valuable and one of the main reasons I chose it for my stay. Very spacious too, accommodated all my family which is great.
The property would’ve been perfect however in our bathroom, the sink wasn’t draining the water when we washed our hands so even to brush our teeth we had to spit in the toilet basin and flush because the water in the sink remained and didn’t drain. Also for whatever reason we didn’t have warm or hot water when we showered. If there was something we needed to do on our end then that wasn’t clear. There should’ve been clear instructions on this so we didn’t meet this issue. It was an inconvenience and quite annoying given everything else was wonderful. Other than this, everything else was lovely!
Amazing location and facilities! Impressed that there was a washing machine and dishwasher, with tablets provided and there were tea and coffee facilities. The lounge is a good size and the bedroom had a air cooler, which was great!
Bin size needs to be bigger in the kitchen and it would have been nice to have a staff member on site, for any questions.
Location is excellent as is the property size. It is also really clean.
Damp smell in bedroom and bathroom. Not sure if there has been a leak previously as some of the laminate floor is lifted and swollen?
Advised of what was needed the day before and it was very easy to follow the instructions.
Nothing!
The representative at the desk was very pleasant and was trying to do a good job.
The reception area has all the charm of a storage closet. It did not make a good first impression.
Location and car parking. Able to sleep family of 5 (which can be a problem with hotel bookings. Reasonably easy keybox and parking peemit collection. Having a washing machine proved useful.
No air conditioning. Shocking. A 200 quid a night hot box. No ceiling fans. The internal doors cant be fixed open and air flow was limited. Stifling. Television reception aweful. Unable to watch world cup games as ITV and multiple channels were unplayabale. After fiddling with the aerial wall plug to no avail i eventually rescanned all the channels which fixed quite a few. Still no football. We did eventually manage to get a movie on for the kids. From what i could figure the tv cannot accept phone connectons so no device casting and couldnt see how to connect to app accounts. Very basic kitchen stuff. Not even a coffe pot or tea pot. The view to the courtyard was filled with construction materials.
The location was great. It has easy access. The price was right.
The curtains. Someone needs to sort them out as you feel like you are going to harm them as you have to use force to close.
Great location, staff v helpful, good facilities
Very hot as no air con and noisy with the window open.
Central location and very clean.
Nothing.
Full apartment with separate lounge area and well set up kitchen, including a dining table. Easy walking distance to central Birmingham, with lots of dining options along the canal and a supermarket within a couple of minutes walk.
The house was very comfortable
Excellent on all
Well equiped apartment in good location for reasonable price
Bedroom carpet seen better days and the mattress wasn’t the best
This was a simple process when I found the apartments. They were very close to the station but the station is so big I had trouble finding the right exit but when I found it, it was perfect 5 min walk. The size of the apartment was huge and it was nice and bright, the only bug bear was the doors obviously being fire doors were heavy and did not stay open on there own which made the hallway dark. Some door openers would have been nice.
nothing
Apartment had everything needed for a short break, or even a few weeks, perhaps for a work assignment, and was clean and well equipped. Bed was comfy, rooms were spacious and everything worked! Great location round the back of the Mailbox, so everything within walking distance.
Whilst this didn't affect our stay at all, the apartment is well used, and so thing like light switches and doors are a little tired looking. Everything was spotless, and worked perfectly, but it could do with lick of paint, a little refresh, but was a very minor thing for us.
Location is perfect just a short walk from everything!! Canal bars restaurants shops
Good enough for me :)
Location and size of the apartment
N/A
The location and the spacious space
The heavy dog smell. The unlock French window for my 2nd floor street view room. The dirty curtains
Location was good. Spacious apartment. OK for the price.
The beds were tiny. And the whole building and apartment looked tired and shabby and In need of an update.
The area and space in the apartment
No decaffeinated coffee, only caffeinated which I can't have
Great location and nice and clean. Bottled water would have been appreciated
Lounge window wouldn’t open on probably the hottest day of the year so far
Great location lovely size apartment easy check in instructions will definitely be back highly recommend
Everything was good
I cant fault, staff was helpful and the service excellent
Can not find any faults with the apartment, location or staff
Location and spacious apartment and how manys rooms was great
Lack of communication after hours and lack of free parking
very helpful and friendly staff very clean and well equipped spacious living area plenty of storage. easy to find and access.
unfortunately the temperature control on the shower didnt work and was stuck on boiling hot so unusable. the housekeeper did try and help and offered to get me a bucket for my second night but its not quite the same! the mattress was a little soggy. although the bed linen was nice quality. A lot of building work outside at the moment.
Konumu çok güzeldi tren istasyonuna yakın merkezi
Koridorlar yemek kokuyordu
The location was great.
I did not get what I ordered and they blamed me and booking.com for it. When I told them this they lied and said they will give me a part refund and later said they won't do anything about ti and I should take it up with booking.com. Extremely disappointed and won't be using them again. If it's not deluxe you don't get two rooms with double beds, nor do you get a 'private bathroom and an additional bathroom'. You get 1 double, and twin beds and 1 bathroom. When you let them know about this, they will say it's am minor issue, it's too expensive to fix and that they will give you a refund and then won't. Check all this before you book because apparently they do not have control over what booking.com states about their properties and it will be your fault not theirs! Also the open chocolate wrapper in the room left by the previous guest was a great touch.
Good space
The appartment was spaciaous and well maintained. The beds were comfortable. The location is very central and Q parking was just around the corner. Short walk to the Areana too..
not enough tea and coffee supplied fr 5 people so we have do to and buy some because the reception is closed over the weekend
Lovely clean airy apartment ideal for 5 adults
Nothing
Brilliant location next to the mailbox and easy walking distance to central Birmingham. Customer services were really easy to contact and speak to about my booking even when I booked on the same day as staying. Apartment was clean and had all amenities we needed. Good value for money in central Birmingham
Car parking is limited and near by car parks are expensive. Check in details are quite long winded
Posizione centralissima vicino al centro città alla stazione a alla zona dei docks con locali e ristoranti. Struttura nuova, stanze grandi e spaziose con tutto il necessario.
Niente.
Gemütliches Bett, gute Lage
das Wohnzimmer wirkte etwas abgewohnt und minimal eingerichtet
Great location. Good facilities, had everything we needed and more. Loads of space and great value for money. Will definitely stay here again.
Lovely apartment with everything we needed for our stay. Spotlessly clean.
Location, how spacious and clean the apartment was and also the amenities inside you didn’t have to worry about anything it had everything you needed to live. Water and temperature/ power of shower was one of the best I’ve used yet no issues at all. Easiest place to stay I’ve been able to self check in and instructions very easy and accessible
No plugs close to a mirror hairdryer or straighners. Radiator didn’t work in bathroom. Parking is quite pricey at £22 and luckily that was with almost £8 discount for 22hrs only.
Great apartment in a good location. Really recommend
Excellent location and the staff were amazingly helpful. Fully equipped 1 bed serviced apartment right in the centre of the city. Everything from the city centre is a 10 min walk away. The only thing that let's it down is the apartment is a little tatty in places but don't let that put you off as the rest is excellent. Parking was on site for £20 which by city centre standards for a designated, secure space is good.
Great spacious property. Very central to the city.
The location was great. It is safe and quiet area.
.
Location
Good thing happen when you least expect! We booked this after another property cancelled on the morning of our stay! So glad they did! The apartment was brilliant and from the moment of booking, we had great customer service all round! The place was clean, well equipped and comfortable as well as the perfect location!! Highly recommend & will definitely be rebooking next time in Birmingham!!
Everything 🙌🏻
Clean and central to our needs
Nothing
The space was impressive but is clearly in need of attention, the curtains are also ripped and carpet stained.
The door to apartment was very difficult to lock even after being shown how by staff.Clearly an ongoing issue.
Nice location - clean facilities
The bed - two beds were joined together- differing heights made the night very uncomfortable
Good kitchen area, nice location
Heater in bathroom was broken, bathroom lighting was broken
Great communication - clear instructions
No milk fportions or coffee tea
Nothing
Bed is nor clean.
Modern, clean. Very nice
A great apartment close to many attractions. City centre, Broad street, F1 arcade, Symphony hall etc all 10-15 mins walk. At the mailbox. Nice size rooms, well equipped a home from home. Bath and shower. Plentiful hot water. Comfortable bed with firm mattress. Easy to access but secure apartment that was quiet despite its distance to the city. Parking (at cost) available in Mailbox, and several others nearby. A few minor things stopped a 5 rating, clock did not work, door handle broken. Other than that a really great place.
Departamento muy espacioso y con calefacción que podíamos controlar. Muy cómodo, bien ubicado y bien equipado si queres cocinar.
Nada. Todo estuvo excelente
Lovely apartment! Spacious, bright, great location, had everything we needed! There was 4 of us, we were not in top of each other at all! 2 bathrooms making it easy to get ready. Loved it!
Very clean and roomy, great location central to many locations, great facilities in the apartment
Was all good
There was a problem with my room (water, I gather) so they found me a different location in Birmingham to stay in, which was very proactive. Unfortunately, location was the key and the new place was not suitable and they refused a refund, so I didn't stay anywhere but still got charged. Unfortunate.
Car park , shutter, person went my car park space
Location good - just out of the Main Street for bars, shopping and restaurants. Very clean and found the keys after a few false starts.
Could easily hear our neighbours late at night.
Brilliant location, right opposite the Mailbox where we had dinner and a few drinks. Brilliant view from the lounge as it was a corner apartment, nice, bright and airy lounge. Beds were comfy and clean, bathroom was clean. Really good overall, we would come back again.
The sofa was a little old and dated with visible signs of the leather bits flaking off and the toilet lid of the main bathroom kept coming off so we used the en-suite one, but overall it was clean and comfy.
Great location with easy access in and out of the property. The extra space offered over a hotel room made a huge difference for a 3 night stay and made it feel like a home from home
There were a couple of issues that we didn't feel warranted making a phone call to a Duty Manager off site but which could have been resolved if staff had been available on site. Namely the in room safe not working and wanting an extra couple of towels. It seemed odd that reception wasn't staffed at the weekend which, presumably, is one of the busiest times of the week. The apartment was comfy and spacious but a little worn and rough round the edges.
Fue una estancia donde nos sentimos muy cómodas. Muy de agradecer que te dejasen café, té y azúcar. Todos los electrodomésticos funcionaban bien. Utensilios y menaje muy bien.
Como sugwrencias…No hablaban español. La puerta no cerraba bien por dentro, tenías que poner el pestillo y algo se abría. En la TV no encontramos el canal internacional. El horno tenía borrados los números de temperatura estaría bien que lo marcasen de alguna forma. En el menaje estaría bien que hubiesen tijeras.
We got an upgrade to our room on Arrival. The apartment was lovely clean Massive in size we were gutted we couldn't stay longer.
Nothing
Spacious
The house keeping lady was very apologetic for the room not being ready.
We arrived almost an hour after check in time and followed the instructions given but the key for our room was not where it was supposed fo be. Two other groups of people also had the same problem. After calling the contact number, the house keeping person came to see us 15 minutes later, our room was not ready. We left and got alternative accommodation.
Great location. Secure. Parking on site.
Noisy construction. Cushions on bed needed covers washing.
Apartment was great for our overnight Christmas meet up. The booking experience and on going communication was fantastic. Use these apartments if you want to be next to the Mailbox.. Centre of Birmingham.. Bars, restaurants, canals and a Tesco 100 yards away for all provisions. Go!!!!
Good location.
It felt unloved and a little tired.
Stayed here me and my partner for one night, great location. Apartment were extremely clean and loved the fact there was 2 toilets and a separate living area. Used the discount code to park in qparks too which was handy Would definitely come back
Location was great for everything, utilita Arena is a 10min walk and the station is about the same. City centre is just a short walk too. Comfy room and good value.
Nothing of note. Maybe some black out blinds in the bedroom would be nice. Especially for summer, didn't bother me as it's winter.
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
Areas to consider
Cleanliness
7.71/10Several reviews highlighted issues with cleanliness; some guests found the room tired or felt the property was unloved.
Service
9.18/10Most reviews praised the staff's helpfulness and communication throughout the stay.
Location
9.22/10Guests frequently mentioned the great location, close to city center and attractions.
Room Quality
7.67/10Mixed feedback on room quality; while some found the apartment spacious, others noted discomfort and tired furnishings.
Amenities
8.2/10Amenities were generally well-received but some guests wished for improvements like blackout blinds.
Value for Money
8.66/10Value perceived as good based on location and spaciousness, though some found it dated.
Food and Beverage
8.71/10Standard quality for this hotel tier; no specific reviews on food and beverage services.
Overall Experience
8.68/10Overall, guests expressed satisfaction but with suggestions for improvements.
Nestled next to the Mailbox, The Spires puts Birmingham’s vibrant center at your doorstep with easy access to attractions, shops, and dining.
Choose from one- and two-bedroom layouts with open-plan lounges, ideal for extended stays or family visits.
Friendly reception staff and streamlined services ensure a warm, hassle-free stay from arrival to departure.