Oriental Rivoli Hotel & Spa vs Similar Hotels

Generally positive: rooms described as comfortable, spacious and clean by many guests, though the property is noted as slightly dated in places.

Rooms described as old and not well-maintained, with issues like unfulfilled room requests.

Several issues: broken air conditioning, leaking ceilings, old/ worn doors and bathrooms, inconvenient shower arrangements (shower in bathtub) and room transfers reported.

Rooms are outdated and in need of renovation according to several reviews.

Mixed sentiment: many guests report clean and comfortable rooms, but multiple reviews call out poor cleanliness in common areas and unclean pools; some guests reported illness linked to hygiene.

Multiple mentions of dirty conditions, such as a dirty bathtub.

Multiple mentions of dirty shower, brownish‑red water, hair found in food and general hygiene concerns; some guests reported the hotel needs renovation for better cleanliness.

Could be cleaner according to one review, indicating a need for improvement.

Consistently praised: numerous comments highlight an excellent, convenient location near the beach and within walking distance of the center.

Good location near many amenities and markets.

Very positive comments about beach access and convenient location for going out; pools and beach repeatedly highlighted as major strengths.

The hotel is well-located near the beach and city center, frequently mentioned in positive terms.

Strongly positive: staff repeatedly described as very kind, respectful and helpful (reception, entertainment and housekeeping singled out), justifying a high score.

Generally friendly staff, but inconsistent service quality reported.

Consistently praised staff (e.g., Mr. Khaled, named employees) described as very friendly, helpful and supportive, though a few reports note unresolved complaints and occasional aggravated staff.

Multiple reviews praise the friendly and helpful staff, particularly the Guest Relations team.

Mixed to negative: some guests enjoyed a varied buffet and good meals, while others complained about food quality and linked it to sickness; inconsistent experiences reported.

Good variety and quality, though one review mentioned food quality as poor.

Mixed reports: buffet needs improvement, at least one incident of hair in food and occasional breakfast item inconsistencies; desserts and some meals were praised by other guests.

The buffet menu could vary more, but breakfast is described positively.

Mixed: good beach access and entertainment options noted, but pools and some facilities were reported as not well maintained; evening animation is limited.

Facilities were good, but staffing issues mentioned with bar availability.

Pools, spacious beach and beach activities are praised and enjoyed by families and kids; some mentions of needed upgrades/technological risks but overall amenities are strong.

Some amenities like wifi and room conditions were negatively mentioned, but there's still appreciation for the beach access.

Positive: several guests explicitly praise the hotel as offering excellent value for the price and good services for the cost.

Overall good value for the price paid, though some dissatisfaction reported.

Mixed feedback: some guests feel service/value does not match the price, while others felt it was good value compared with pricier alternatives.

The hotel offers good value for the price based on several reviews indicating satisfaction.