The Crown Inn vs Similar Hotels

Rooms were described as beautiful, comfortable, and well-presented.

Mixed room feedback: some lovely rooms and decor but reports of very small rooms, an uncomfortable bed/pillows, dim lighting and an over-spraying tap.

Multiple reports of very small/cramped rooms, some shabby rooms, awkward lift access and AC cutting out; bathrooms sometimes small though some guests appreciated nicer bathrooms.

Rooms are tastefully decorated and very comfortable, exceeding expectations for room quality.

Generally clean with some reviews noting areas needing dusting, indicating a slight issue.

Multiple reviews note the rooms were very clean and well kept; cleanliness consistently praised.

Rooms are generally described as clean and comfortable, but guests reported dirty garden tables/glass, some shabby rooms and occasional bedding issues.

Rooms were spotless and well maintained, contributing to a high standard of cleanliness.

Conveinent location for visiting local family, highly rated by multiple guests.

Convenient for local destinations and transport (bus to Petts Wood, near golf club), often cited as a key positive despite some traffic noise.

Frequently noted as a great location with free/ample parking and close to amenities; only downside mentioned is that it is not ideal for public transport users.

Excellent location mentioned multiple times, making it easy to access Bromley.

Staff were consistently praised as exceptional and friendly.

Numerous comments about very friendly, helpful and even exceptional staff (e.g., wedding service, attentive pub staff).

Staff repeatedly praised as friendly, helpful and welcoming (reception, breakfast staff, upgrades and attentive service); a few notes about staff visibility and a bored bar worker, but overall service is excellent.

Friendly and helpful staff consistently mentioned, enhancing overall service experience.

Food and breakfast were consistently highlighted as exceptional.

Breakfast widely praised (described as wonderful/delicious) and food/drink in the bar received positive comments.

Breakfast receives consistent high praise and is a major plus; some isolated reports of slow restaurant service during events and a limited drinks menu at the bar.

Lack of breakfast options noted, impacting the rating for food and beverage.

Limited mentions of amenities, but noted as generally adequate.

Good on-site pub/bar, garden, room extras (snacks, ironing board, toiletries) praised; minor negatives include no lift, occasional lack of fridge and limited parking.

Strong breakfast offering, lovely gardens and parking; limited bar drinks selection, occasional AC/lift issues and small showers noted.

Well received amenities such as complimentary tea and coffee, though some wished for more breakfast options.

Overall value for money perceived positively with some comments on pricing.

Generally seen as good value for location and breakfast quality, but some guests flagged pricey breakfast/items and unexpected charges (room nibbles/basket).

Several guests felt rooms were small for the price (overpriced compared with room size), though breakfast and location added perceived value for others.

Excellent value for the quality of the hotel, rated highly by guests.