Gable End Hotel

We arrived but unable to contact owner to get in, glad really because it was disgusting, dirty windows, weeds, looks like a doss house. I would not put my worst enemy in there

Told couldn't stay due to flooding previous week no contact with property to let me know rude unhelpful manager still advertised on Booking. com avoid at all costs

What breakfast

The owner could have unlocked the door and allowed us to stay the hotel was locked

Did not enjoy the breakfast , over cooked and not freshly cooked and luke warm.

The cleanliness off the hotel very poor , it could do with a total revamp off the place , very bad smell though out the place.

The staff was very nice and the little boy very friendly and soft spoken,very respectful. Our room was comfortable and clean. Value for money. Would recommend a highchair for babies.

We did not yous the towels they where filthy and the room needs a lot of work on the rooms and the bathroom needs a lot of work on it the owner was very friendly

Room was very stuffy even with the windows open

Convenient for where we wanted to go

My mumbooked a hotel for 31st December to celebrate New Years with her partner, when they arrived they were told that aparently it was closed because of technical issues, but NO ONE warned her, when she tried to reach out and get a refund she was ignored and no one replied! She tried to reach them again but I she was blocked and no one answered the phone! Absolute dissapointment and such a poor approach to a custumer, no respect and no explanation. Payed 69£ and didnt get a refund.DO NOT RECOMMEND!

Justine Martin robbed me out of £550 advanced rent and kicked me out a month early the owner of the gable end hotel was taking illegal drugs every day and abusing women for sex he stole my clothes technics Bluetooth earbuds and my new ford Kuga key hotel was never cleaned food was very poor

Nothing wouldn't let me in

Was told there was a water leak. Told to leave

Nothing

Was let into property and into room and whilst sleeping before going to work, owner burst into room demanding to know who I was and swearing at me and saying he is having issues and the booking was cancelled. Shouldn’t be allowed to be in booking.com a shocking hotel

We arrived at the hotel had to wait to be letting it was rather like arriving at the Addams Hotel. It was dark dingy, and really rundown. They couldn’t Wait to get the money off us. I had booked through Hotels.com, but was going to pay at the hotel

Nice location friendy helpfull staff

Room was a bit small ( it was the smallest in the hotel)

Interesting property. Upon arrival we were greeted with a charge for towels which was somewhat unexpected and a system whereby breakfast forms needed to be submitted the night before. Off road parking both on the drive of the property and on the adjacent street. The carpets on the stairs to our room were rather worn but the room itself was extremely spacious - very comfortable indeed. The shower although rather aged as effulgence and had good temperature. No amenities in terms of an on site bar and no evening meals, but the owner was very friendly and the hotel was great value

Limited Amenities - no bar, no real food other than breakfast. The property windows probably needed updating and thplae had a tired feel. Nevertheless pros outweighed the cons

We booked this hotel at the beginning of the year and spoken to the owner at the time, to ensure that we had the large bay windowed room over looking the sea front. this was promised and we paid for it. When we arrived we were met by a person, who for the next hour told us nothing but lies, and we could only have a small room to the rear of the hotel, as out room had firstly a leak and then he changed his mind to something different. We asked for our money back only to be given the business card of the owner. We made 14 calls that day to him and send messages. Eventually he answered and told us to come back the next morning. However, that evening we travelled past the hotel and it was quite clear that they had double booked our room. We went back to the hotel the next morning, only to be told that the owner wasn't there. Again, we requested that he call us immediately. It has not been several weeks and we have still not heard from the hotel. Luckily we paid on credit card and they have repaid us. Due to the area being very busy we only stayed one night in Great Yarmouth and had to cut short out mini break. The photos on line are nothing like the actual premises.

Location was good for accessing the beach and town.

We decided not to return for the second night of our booked stay for a number of reasons as follows: * people waiting outside to gain entry when we arrived, had been unable to contact hotel staff. Someone came to the door (appeared inebriated and unkempt), allowed entry to other party and us but was not welcoming at all. The lounge did not smell fresh and appeared unclean. * the room was very dated and needs some issues rectifying, furniture falling apart and not cleaned properly (I.e. coffee spill marks down bedside table, debris on carpet, crack in the sink, curtain hooks missing) * shower was scalding hot and water dribbled out , unable to adjust temperature - a health hazard * no bath mat provided and no one available to ask for one * self service breakfast area was dirty and some sauces were out of date (1.9.25). Glass jugs of juice were dirty on the inside of the glass, no food labels on cereals. Dirty paper serviette folded on table under cutlery. * ordered breakfast appeared reheated not freshly cooked * breakfast room was not clean, dead flies, spiders & cobwebs on window sills, carpet not vacuumed This is not a full list of all issues. Photos have been taken as evidence if needed. We were unable to speak to anyone about these issues at the property as no one could be found after breakfast had been served. Extremely disappointed with the service and horrified at the general state of the hotel.

Booking and access

No soap in bathroom, noisy fan

Don't know about pets. Parking was good. Really dated hotel. Big tear in seat of sofa in entrance. Room was dirty. Didn't make hot drink as kettle had mould in bottom of it. Only saw owner when we booked in.

Took a long time to check in. I called and waited for too long for someone to let me in.

Location was fine

Certain parts of the room were dirty, in drawers and behind the headboard was very dirty, cobwebs going from curtains to light, we removed 2 spiders

Nothing, there was no one at the hotel so I couldn't check in

Everything

Hotel was locked, not answering the telephone. Absolutely disgusting. Do not touch this place!

do not book this hotel it os closed, we arrived and could not access the hotel, they did not notyfy us they did not answer the phones and they did not answer the door when we arrived, absolute disgrace.avoid avoid avoid

Well we booked in and paid but once we saw how dirty the room was we asked for our money back . This was refused and finally agreed via hotels.com . The money has never been paid

Great location.

One Very Smelly staff member, cobwebs everywhere in room. Very outdated. Bar is always closed. Rusty shower. Run out of TEA Bags. After just two days of being there. The owner drunk at 11 am in the morning ( swearing and loud and very sexist). Would not return.

Location is very ideal

Old fashioned but nicely executed

Smelly reception - stale beer smells. Not a good check-in experience. Check-in person couldn't speak without slurring words and smells.The chair is dirty in the room. Bathroom floor tiles broken/missing. Shower door doesn't close to stay shut. Called to complain. Owner said he would sort out the guest. Didn't do this. Don't stay.

5 minutes from beach, nice bright room , well equipped place to stop nothing was too much bother , separate room for kids to sleep , lovely soft bed

Could do with some tlc here and there but overall a great place to stop

Warm welcome and very helpful. Let me store my bike in their garage.

There was a gym like an extractor fan noise in my room on the wall.

Very hard to criticise because you get what you pay for. The negatives have been spoken about a lot on various online sites so I won’t go into much detail but it’s a very dated hotel and the shower room could definitely be refreshed. But the positives are the guys I came across were really friendly and helpful. The young lad just starting his last year at school was really chatty and clearly a grafter. Hotel breakfasts these days are generally very expensive and kept under a heat lamp forever. My breakfast cost 9 quid and was cooked fresh to the order I completed on arrival. You can’t knock that.

Olde worlde hotel with free car parking. The staff are friendly and very helpful. Opposite are the Venetian Waterways where you will see ducks, mallards and Canada geese.

Friendly staff, dated but clean

Breakfast

Needs a good housekeeper

The place need updated did not have a good smell. Room was dusty.

Good

Position of hotel. Off main road parking

Very dirty bathroom and shower, dusty bedroom, only hovered once in 5 days and still there was dust balls around the edges of the room, the bed was never made once, towels left in the shower were nor changed on 3rd day this inspite of paying a compulsory £2.50 per person per day on arrival for cleaning and £2.50 per person per stay for towl chang. No ' in case of fire' instructions in room. Other than last day breakfast was served Luke warm and ofter with the wrong items on the plate. The carpets throughout the hotel were dirty and worn. One member of staff who seem to have several jobs was very scruffily dressed and had bad body odour.

Friendly staff nice breakfast

Good food.

Room looked nice. .

Condom wrapper in the room and hair in the shower was a let down.

Checking out

Very little interaction with the staff, welcome was bad

The room was good, the staff on arrival swearing about the owner, said don't stay here, then they swore at the owner on departure our car was blocked in, no car registration system as in most hotels, at first no one knew whose car, hotel owner very aggressive, calling us selfish as we had to leave, dropped his laptop looking for info blamed us, it took around an hour for him to remember whose car it was. The hotel had no real system, on arrival he hadn't got a clue which room we were in. By the main entrance outside small car park 4 cars, then some old seats where I think there were staff sat there, the initial reception room dated. The owner was ok while everything was going well, but aggressive when he had to deal with staff or customers. It's a shame as a good location, and room was very good. The hotel needs a system, and I know it's difficult to get good staff but they were weird to be polite.

Big thanks to Sally'Russell Jack,Justin and the team you were all very welcoming,thanks to all of you that made my stay that extra special including Clint ,thanks see you again soon! 😁

Only thing i didnt like was having to leave ...

It was mazing

Great location.Bed very comfortable.Lovely sea view

Bathroom door didn't close properly.Room hot even with windows open.Fan would be nice.

My room was very clean and had all the facilities I expected. It was a quiet and comfortable night’s sleep. However, the general appearance of the hotel was rather rundown and the check-in unconventional, in that there didn’t appear to be a reception desk or any formal check in procedure. This is rather worrying for a female solo traveller, who must always have an eye for security.

Very friendly staff very helpful

Nothing

Tge room and hotel was nuce nothing special i had to deal with around 10 spiders in my room and im scared of them then there was no mini fridge to put cold drinks no dinner available apart from breakfast and the tv half the chanels did not work and you could not move the tv enough to viewJustin is very nice man friendly and on call 24 also no soap and toilet no powerful enough after you go still worth the trip and nice location bit far from main parade would stay again if sorted little things thxs again for lovely time

Classic English B&B near the sea front and within walking distance of the main tourist area. There are parking spaces at the front of the hotel, but if they're all taken, more are available on the small road right next to it. Very quiet at night, bed was comfy, room was a good size. An older building that could do with some refurbishment and the water pressure in the shower needs improving, but it's all factored into the price.

The staff we friendly and very understanding that due to my husband cancer we had to cut our holiday short

The bar wanst open apart from once The cleaners of the room was poor

Fabulous host great location comfortable bed

Shower slow and new shower head needed

Lovely friendly staff Food was good and room was comfortable with tea/ coffe options in room

breakfast was fine, couldn't fault it.

Rather not comment.

Good location. Nice breakfast.

Pretty stressful check in - we were told that we're not on the list of guests. A call with the owner brought some light to the issue - they were overbooked. Finally we got a room which was reserved for someone else. Only one towel was provided in the room but fortunately we brought some towels from home.

I received a friendly welcome, but that is the most positive comment I can make!

Sadly the hotel is tired and mediocre. Judging by the photographs, I expected it to be significantly better. I was told the hotel had to quote booking.com more for towels and sheets. When making the booking, I highlighted that I would require gluton free bread with my breakfast. Not only was it not available, but the owner told me they couldn't afford to buy gluton free bread at £3.50 a loaf. I was gob-smacked! .

Nothing the hotel cancelled the booking at 10 am on the day I was due to book in

The fact I had to book another hotel at short notice

Close to the Town, lovely for walking along the beach

Strange smell in reception on arrival

This is a large victorian house. Clean but very basic. We 3 bikers did not expect other than clean and it did that Not expensive. Others would call it a truck stop. Quiet location and we were satisfied Not a place toi stay a week.

Staff friendly and helpful. Well situated for a stroll along the prom and only a 15-20 minute walk into the centre of town. Breakfast good and well organised. A very pleasant stay.

The location was good

The bathroom was tired and dirty, the breakfast was disappointed,

Friendly welcome on arrival, clean and bed was comfortable to sleep in. Breakfast was lovely and id definitely stay again.

Bed was comfy, breakfast was hot

Very unclean ,dated /poorly decorated

On arrival, there was no traditional reception desk. The owner was sitting on a sofa just inside the entrance, but you can’t simply walk in – you need to be “fobbed” through the front door. He was friendly enough and showed us to our room. The room itself made a good first impression with a wonderful sea view. However, there were several concerns. The door should have been a fire door, but the safety hinge was pulled out of the wall and no longer attached. It also had to be locked with a key rather than a turn latch, which felt unsafe in case of an emergency – you’d need to find the key before being able to exit. Looking closer, the room needed better upkeep. The windowsill was rotten, the curtains stained, and the shower room was poorly cleaned. The shower trap was dirty, and the walls showed signs of mould and orange mildew. The toilet could have been cleaner, with the rim needing a good bleach. There were long white hairs on the black tiled floor. We didn’t feel comfortable using the in-room facilities – the cups had stains and were still wet (possibly just rinsed), and the kettle had visible limescale. The bedding had yellow stains, including one of the pillows, and behind the bed was thick with dust. The bedroom furniture itself was dated and could do with replacing. We asked about the on-site bar and were told to ring a bell near the staircase, which was awkwardly blocked by a pile of cushions. After ringing, a staff member named Jack kindly opened the bar for us. Unfortunately, the only draught lager available was a very cloudy IPA with bits floating in it (£5), and a can of Diet Coke was £2. It felt uncomfortable as the staff member waited outside for us to finish and locked up immediately after. On the positive side, the pre-ordered breakfast was tasty and well cooked. Overall, the location and sea view were lovely, and the breakfast was good, but the lack of cleanliness, dated furniture, and some safety concerns made the stay less enjoyable than expected.

Whilst it is a little dated in some ways it was a friendly stay, ideal to get to Horse Racing & we did have a nice breakfast. It all depends on your expectations but in these times with costs becoming ridiculous the Gable End was value for money & comfortable if a bit basic on the decor. Basic but not dirty though

Bar was never open toilet leaked and wouldn’t fix it as said to busy beds never changed or rooms cleaned till asked them after a week being there partner had to buy handle for cupboard as didn’t have one

The room was clean. The building was well situated for the town The owner was very friendly and welcomed us when we arrived

The attitude of the staff. The man was sullen, not very helpful and not friendly. The toilet was stained under the rim. I asked for the room to be cleaned . the milk and coffee was replaced. the cups were not washed. the bins were emptied one day. the next - a bin in the bathroom was not emptied. The hall carpet is very worn. The breakfast was sparce. one day the food was congealed and not at all edible. the bar was supposed tobe open each evening for a certain time. it was once. I asked for a beer - to be told they didnt have any. I asked for an apple cider. No smile. another time I asked for the bar to be open to buy an apple cider - reluctantly he opened. Gave it to me, took the money. No smile - nothing. On the day of leaving, we came down and the woman said oh you are leaving, have a good journey and walked off. I find that so rude. it certainly is not a hotel - a bed and breakfast. I will not be going there again.

Justin welcomed us beautifully. The couple who run it were not at all friendly. Especially the man. I found him rude and sullen. Kept going out for a smoke. Stunk when came in. Toilet stained under the rim. I asked for the coffee to be replaced, I was told someone would go in to clean. the coffee was replaced. cups not washed. nothing else done. the bins were emptied one day but not in the bathroom the next day. the breakfast very sparce. it would have been nice to have some fruit or yogurt. I did ask for almond milk and it was bought for us. the breakfast one morning was dried up and not at all good. The toast thin and hard. The bar was supposed to be open each evening. One night it was, I asked for a beer and was told there wasnt any. Asked for an apple cider. he did not smile just gave it to me. Another night i pressed the bell and when he came out I asked nicely if he could open open the bar and could I have an apple cider. No smile, no warmth. Just gave it to me, took the money - it was not very nice. The day we were leaving the lady saw us come down, she said are you leaving, have a good drive and walked away into another room without a smile - nothing. I was very disappointed with our stay. I feel this should be a bed and breakfast not a hotel

Friendly staff, Justin made us feel welcome Good food Good location Good value for money

Leaving ??the road out of there lol.

room to small, 2 tv's neither worked , need a cleaner dust and filth everywhere.???

Good location for racecourse One of the cleanest Hotel rooms ive ever stayed in Staff are friendly and its incredibly cheap

No reception which was a bit strange. Curtains were lovely but light so room was quite bright early and the walls must be thin as you could hear talking clearly in next room

The location was brilliant. It was clean.

It advertised TV in room. It didn't work. I asked them If they could get it fixed or get me another one, he said, no. Have to speak to the boss Last 2 days again, after and he said, the boss said, no, can't hav one Attitude was terrible. Another thing, what's wrong? The bar was not open. When I asked for a drink, he went into the bar to get it. None of the 3 pumps. Add beer on How do I have a bottle while I was there was not noise. I wouldn't recommend this hotel to anybody unless I change their attitude.

Awful place. Rooms need a good clean. You have to pay for towels and to have your room cleaned! Everywhere is dirty and needs a woman's touch. Bloke tried ripping us off an extra £30 for cleaning and towels that shoukd be included in your room fee. Bloke goes on about being a millionaire but has done nothing to the hotel in over 2 years. Both are quite odd and like to get wasted in the bar thats never open. I really would not stay again and definitely not as single female! Much nicer properties I town

Simple but clean room. Nice owners and staff. Made to feel very welcome.

None