Holiday Inn Express & Suites Monterrey Aeropuerto by IHG vs Similar Hotels

Mixed reviews on room quality, with mentions of old rooms and renovation issues.

Mixed reviews with some guests mentioning comfort and others noting noise and outdated decor.

Concerns about dated furniture and age of the rooms are noted.

There were mixed sentiments; some guests enjoyed their rooms while others reported issues with smells.

Multiple mentions of cleanliness issues; room smelled of humidity and dust.

Multiple mentions of dirty bathrooms and general cleanliness concerns in reviews.

The room is reported to be clean, yet there are mentions of an old and musty smell.

Some negative feedback regarding cleanliness, including unclean bed sheets and a dirty bathroom.

Good location near the airport, appreciated by guests.

Many reviews highlighted the convenient location near the airport with shuttle services.

The location is difficult for traffic, and there are safety concerns expressed by staff.

Multiple mentions of the hotel's good location close to the airport, which is appreciated by guests.

Generally positive sentiments about the service, despite some staff appearing unmotivated.

Positive feedback about staff friendliness and assistance overall.

Staff is described as friendly and helpful, providing a high level of service.

Staff was described as friendly and helpful, with positive comments about their attentiveness.

Breakfast was often cited as good, contributing positively.

Breakfast service had mixed reviews; some found it basic and lacking.

Breakfast is highlighted positively, though other food items received mixed feedback.

Food options criticized for being poor, but breakfast received some positive mentions.

Amenities like breakfast were positively received, but renovation caused some issues.

Shuttle service mentioned positively, but some amenities fall short based on feedback.

Amenities like the breakfast and shuttle service received positive mentions.

Positive remarks regarding amenities like shuttle service and breakfast availability.

Reasonably priced for the airport proximity, but some felt it did not meet expectations.

Generally good value considered location and provided services.

Overall value is considered good with spacious rooms and included amenities.

Guests felt they received good value for the price paid.