Pimalai Resort & Spa

Tout

1. The rooms 2. The grounds 3. Functioning gym 4. Staff attentive and courteous

1. Restaurants prepared Thai food more for western guest. Thai food was blend not as authentic.

Tudo, nada me desagrada. Nos anos mais recentes é a terceira vez neste hotel e quero continuar a voltar. A envolvência do hotel, a simpatia dos funcionários, a qualidade e funcionalidade dos quartos, os pratos que são servidos nos diversos restaurantes, as duas piscinas, o SPA de topo, tudo são motivos que me levam a voltar ao Pimalai sempre que posso, pena ser tão longe do local onde moro.

A qualidade do sinal de internet varia muito conforme o local do hotel onde nos encontramos. Recomendo aquisição de um eSIM e o problema deixa de existir.

Amazing hotel, lovely staff and crazy good location

We had such an incredible stay at Pimalai. It’s one of those places that really gets everything right. The rooms are beautifully designed and incredibly spacious, giving you that immediate sense of calm the moment you arrive. What really makes the place stand out though, is the staff. Every single person we encountered was genuinely warm, attentive, and eager to help. It never felt forced, just truly lovely hospitality throughout. The beach isn’t private, but it feels like it is. It strikes that perfect balance of being peaceful and secluded, yet not isolated. At the far end of the beach there are a few relaxed local restaurants and even fire shows in the evening, which adds a bit of atmosphere without disturbing the tranquility. One of the biggest highlights for us was the food. We had some of the best meals of our entire Thailand trip here, and with four different bars and restaurants there is plenty of variety. Definitely make time for sundowners on the beach, especially during happy hour. Watching the sunset with a cocktail in hand was a real pinch me moment. We also did a boat trip to Koh Haa through the hotel, which was absolutely brilliant. The coral, marine life, and scenery were just stunning and easily one of the highlights of our trip. If you’re staying for a few days, I would highly recommend hiring a scooter and exploring more of the island. The old town and northern areas are well worth seeing, and then coming back to Pimalai to unwind feels even more special. All in all, Pimalai is that rare place that manages to feel both luxurious and authentically Thai. We would go back in a heartbeat.

Great location, great facilities, great breakfast

My son got food poisoning and did not allow us to enjoy the only night we were there.

Our stay at Pimalai Resort on Koh Lanta was absolutely outstanding and truly one of the best resort experiences we have had anywhere in the world. From the moment we arrived in Thailand, everything was seamless. The resort team greeted us at the airport and handled every detail with incredible care. They organized smooth ground transportation, coordinated the beautiful boat transfer to the island, and even assisted us all the way to luggage drop and our departure gate on the way home. It made the entire journey completely stress free. What stood out most was the people. Every single staff member we encountered, whether sweeping pathways, working at reception, or serving us in the restaurants, genuinely seemed warm, pleasant, and happy. We were consistently greeted with real smiles and kindness, which created such a peaceful and welcoming atmosphere throughout our stay. The property itself is phenomenal. Everything is spotless, beautifully maintained, and thoughtfully designed with incredible views and natural surroundings. The service is truly over the top in the best possible way. It feels attentive, polished, and authentic without ever being intrusive. One of the things we especially loved was that while the resort feels private and luxurious, you can also easily walk down the beach to a local village and enjoy a few fantastic local restaurants. It gave us the perfect balance of relaxation and experiencing Koh Lanta beyond the resort. The team also helped organize wonderful activities and excursions. We did an amazing snorkeling trip to Koh Rok that was a highlight of our vacation. We also arranged some outings independently that offered convenient pickup and drop off directly at the resort, which made everything very easy. Two experiences we highly recommend, especially for families, are the Following Giants Elephant Sanctuary, an ethical sanctuary where the elephants are clearly treated with care and respect, and Time for Lime cooking school and animal welfare centre. Both were fantastic experiences that we did with our two teen daughters and will always remember. We have travelled to many beautiful resorts around the world, and Pimalai stands out for its exceptional service, organization, warmth, and overall experience. We would return in a heartbeat. Highly recommend for both a romantic getaway or a memorable family vacation. 🌴

Incredibly friendly staff. Lots of activities to do. Great amenities. Felt like luxury from start to finish.

Nothing I didn’t like. The only thing was the amount of people, it’s not a boutique hotel but that was expected.

This was the last stop on our island tour & it was our joint favourite (along with Rayavadee in Krabi) You arrived via a 45 minute private speedboat onto a floating pier which was quite fun! The deluxe rooms were lovely as were the terraces with a dappled sea view, everything you could need. I wouldn’t recommend this hotel if you had mobility issues as there were a lot of steep staircases, however they had a very efficient buggy service which went all around the resort & would even give you a lift into the village for 150 baht each way from the lobby. The upper infinity pool was simply gorgeous with views over the whole coast, happy hour at the Heritage bar located high above was 5.30pm to 6.30pm, just in time to enjoy the sunset which was stunning, we saw the naughty monkeys around this bar too! The breakfasts were really good & the service in all the restaurants was impeccable. There was even a buzzer on your beach lounger to call for service, drinks & lunch, complementary iced water & fruit sticks were also brought around frequently. The beach itself was gorgeous with pale, soft sands & warm, calm waters. I must mention the landscaping & beauty of the whole resort, it was like a tropical paradise, the gardeners never stopped working. The Pimalai app was really useful & they responded to the live chat very quickly, I used it to request buggy rides & to book restaurants. The only thing that I believe needed addressing was the lower infinity pool, the step into the pool was very deep & I watched many people struggling to get in & out. Also, the pool itself needs a refurb particularly in the jacuzzi & children’s section as there were uplifted tiles & a lot of unbecoming grime. I would also advise the hotel to do a new map of the resort with all the shortcut staircases on it as we were walking around in circles without a clue! Don’t let these small things put you off though as I would return in a heartbeat, it was heaven.

We spent a few nights at Pimalai Resort at the end of our three-week trip around Thailand, and it was the perfect way to finish an already incredible holiday. From the moment we arrived, everything was outstanding. The setting is absolutely stunning, and the attention to detail throughout the resort really sets it apart. We stayed in a pool villa, which was luxurious with breathtaking views—waking up to that scenery each morning was unforgettable. The only minor downside was the occasional visit from some rather cheeky monkeys, but it honestly added to the unique experience! We made a point of dining at all of the restaurants during our stay, and every single one was excellent. A special highlight was the beach BBQ—delicious food in a beautiful, relaxed setting right by the sea. Evenings at the Heritage Bar were another standout moment. The sunsets there are truly unforgettable and made for the perfect way to unwind after a day in paradise. What really made our stay exceptional, though, was the staff. Every single person we interacted with was warm, personable, and always ready with a genuine smile. Their level of service made us feel incredibly welcome throughout our stay. Without a doubt, this is one of the best places we have ever stayed.

Fabulous hotel that fully deserves its awards and high ratings We stayed in a beach pavilion suite, which was perfect for our family, beautifully appointed with direct beach access and a pristine beach. Transfers from Krabi seemed effortless and well organised. Buggy service and room service was prompt. Food and drinks are executed to a high standard throughout, we particularly enjoyed the flexibility to order in-room from all menus. We liked that the Thai food was not unduly watered down for tourist palettes. Good fitness centre, and the tennis, pickleball sporting facilities were a highlight that we enjoyed everyday. We also enjoyed the infinity pool and free exercise classes. The sundowner happy hours were also a daily highlight and we loved the overall relaxed, elegant, uncrowded vibe of the hotel. Everything felt luxurious without being over the top. We appreciated the creativity and attention to detail in small things like the breakfast newspaper-menu, the pillow mist keepsake, the goodbye messages. It is clear that the hotel is run with considerable thought and care Thank you to the hotel management and staff. We would love to return

Alles was perfect geregeld. Personeel super aardig en behulpzaam. Pracht resort en heerlijk eten.

Niets.

Perfect location, elite level white beach and clear sea which is percect to swim in. Hotels grounds amazing and green. Villa was superb. Big, authentic, great air con and view from private pool and pool bed was amazing. Staff couldn’t do more for you.

Die Herzlichkeit sind Freundlichkeit ALLER Mitarbeiterinnen war wohltuend! Das Abendessen im "Seven Sees" war hervorragend und das Frühstück ließ ebenfalls keine Wünsche offen

Xxx

Me and my boyfriend went to Thailand last year for a travelling in luxury type holiday. We booked this hotel through Trailfinders Travel agents & it was the most amazing place I have ever visited, likewise for my boyfriend who is well travelled also. There are a handful of restaurants around the hotel, with a spa and bar located just a 3-5 minute walk away from the hotel. The entire experience was just the perfect way to end our holiday in Thailand. We had a beach room which was unreal, the outdoor shower, the beach, the food, we had a BBQ on our front courtyard overlooking the beach which was very big, yummy and excellent service. I’m so pleased that we got to experience Pimalai and we will most definitely return. I would even go for a honeymoon/wedding! I would highly recommend to couples, there was also some families around who have been travelling around, a solo trip or anyone looking for a peaceful holiday with good food, good views and great service!

Our second visit to the Pimalai, this place does not disappoint. Everything is super special, staff are brilliant and very friendly. Our room was spectacular and very spacious. Breakfast had so many choices and to cap it all the complimentary transfer is a great touch. Can’t wait to return again.

First visit to Thailand and fabulous two weeks at Pimalai. Great resort, facilities, staff and food. Really did feel luxurious and spoiling. Pick up and transfer from airport seamless with fantastic boat ride past stunning limestone karsts. Entry level room was lovely, spacious and had great sea views. Tried all 3 restaurants and favourite was Seven Seas (delicious vegy options - although not many choices) and Spice and Rice. Breakfast every day great and lots of choices. (Appears to be a weekly cycle so second week a repeat of first.) Happy hour at both pool bars very good and popular. And the MOST spectacular sunsets from both bars. Grounds of hotel absolutely beautiful and well looked after. 120 rooms spread across the site but so much space it doesn’t feel busy. And spotting the monitor lizards and monkeys was brilliant. No sun lounger hogs at the pools which was nice to see, and plenty of towels, plus staff bring you iced water throughout the day and fresh fruit sticks. (And the same on the beach.) Enjoyed the spa and great massages, although disappointing jacuzzi and steam room not working but assume due to spa facilities being extended. Walk to village and local restaurants/bars a must and lovely to have the different options. Prices also cheaper in the village. Yes it’s on a steep, large site but buggies up and down the hill always very responsive and when we walked the surroundings are beautiful and views from the Heritage Bar and upper pool are fabulous. Cooking class great fun with lovely sous chef. Started with tour of kitchen gardens and ended up cooking our own lunch - which was huge and delicious! A few slight niggles and the first of which is outside anyone’s control. Snorkelling and diving - disappointing compared to other countries we have visited - but think spoilt by sealife in Maldives. Did do a sunset boat trip which was good snorkelling, lovely boat and staff, including great snorkelling guides who were very good at spotting lots of things, plus drinks and snacks on return leg, but nothing to see if snorkelling off beach. You have to get a boat which a) is limiting and b) can put the price up. Despite going to what guide books say are some of the best dive sites in the country what we saw was very average. Maybe just luck of the draw on our dives. Although on the plus side better, healthier corals than we have seen elsewhere. One dive trip also involved a 60 minute drive (with stops to pick up others) to the other end of the island and then a boat which went back almost past the hotel. Dive centre is now just a desk below main lobby so assume lack of demand/interest from many hotel guests. Second dive trip was speedboat pick up from hotel - much easier. Only on one occasion could we not get pool loungers - went to hotel loungers on beach - not exactly a hardship as beach and bay are truly stunning. Very hot on beach during mid day but there are umbrellas. Beach also very clean. Childrens’ policy at pools wasn’t obviously followed and as second week coincided with half term there were more noisy children around, although when I say more I mean around 10 - so not screaming hoards. Adult only pool would be nice although as mentioned there weren’t hundreds of children. Lower pool near beach was a little murky and slightly smelly for a couple of days although clearly then treated as you could smell The chlorine. May have been due to weather/rain in night. The jacuzzi area in the lower pool could do with a clean. Grouting a little slimy and dirty. Would we return - definitely!! Stunning hotel and location in unspoilt area of Thailand and wonderful staff working both front of house and behind the scenes to make this a luxurious, pampering and very special place. And the added bonus of being able to stroll along a beautiful beach to a great little village. (Visit Pad Thai Rock and Roll Restaurant if you do!)

Villa parfaite, vue exceptionnelle, cadre idyllique

Rien

Nadherný klidný, čistý resort..relax, výborné jídlo, příroda..nechtělo se nám odtud🥰

Just spent 9 days at this beautiful hotel, set in the cliffs.. service is fab, rooms were great, we stayed in the 200s , lower down. The higher you go, you may get the monkeys popping in...there are steps everywhere, but buggies available 24/7.

Pimalai is just gorgeous. I would say it’s quiet luxury. Everything is clean, modern and high end but isn’t flashy or ostentatious with it. The atmosphere is lovely and chilled, all the staff are warm and welcoming and it’s a perfect place to relax and destress. The restaurants are all very good - particularly Rak Talay, and the heritage bar is perfect for sunset happy hour. We had a mountain room (very steep but buggies can be called) with our own plunge pool. We loved it (watch out for the monkeys though!). Our room also had its own kitchen which is great if you are staying longer. We found the app extremely useful for calling buggies and looking at menus etc. We had massages too, the spa is lovely. We just got back and I’m already desperate to return. Koh Lanta itself is nice and chilled.

What an amazing place to stay. From start to finish we were so well taken care of. All the staff were lovely. Our beachside pavilion suite was beautiful very spacious with an amazing view of the stunning beach. We ate at the Seven Seas twice, tried the tasting menu which was delicious. We had dinner at Rak Talay which was also wonderful. We loved Happy Hour at the same place watching the sunset. We went out on a snorkelling trip arranged via the hotel, excellent snorkelling, & the staff kept a close eye on us all, even diving down with our underwater camera & getting some great photos. I would highly recommend Pimalai to anyone.

Wow what can I say - been around the world and this really is 5 star nothing to much trouble excellent quality and the staff !!! They make it all so special we will definitely return shame this wasn’t the end of our holiday as now off to phi phi and Phuket

It was our first visit to Pimalai and we had the pleasure of staying nine nights. The staff were absolutely first class, bedrooms were spotless and luxurious, guest slippers, robes and beach bag for the duration were supplied in the room with a lovely plate of fruit upon arrival. The restaurants were superb with an amazing variety of salads, snacks, plus exceptional quality European, and Thai cuisine. Both pools were amazing, the sun beds were great quality and there were plenty of towels. The staff also came round with chilled water and little fruit snacks. Fabulous touches. I had a reflexology treatment at the Spa which was great. The Transfer from Krabi Airport was extremely well organised, one hour in a luxury minivan and then 45 minutes on the speedboat (check your flight arrival times as the speedboat is only available at certain times of the day and certain times of the year) If mobility is an issue then this resort is probably not suitable as there are many steps to and from the different areas of the resort. Although ALL the staff were amazing, special thanks to :- Rak at the beach restaurant Norah & Khoi at the pool and beach bar and Noi at reception. A wonderful experience from start to finish

Pimalai was our favourite hotel on the whole of our Thai/ Laos trip ( even preferred it to six senses). Despite arriving at 1am we got such a warm welcome and orientation ( and the trip from krabi airport was seamless with water and wifi on the vehicles). The hillside ocean view pool villa was the perfect place for an afternoon chill ( could easily connect my phone to tv for music / handy iron and board and an entertaining monkey - just had to remember to never leave the patio doors open). The breakfast buffet was a morning highlight ( and the best of our trip too ) before escaping to the beach or top pool where there were always plenty of loungers and where we loved the watermelon and pineapple on stick treats and top ups of chilled water). Loved all the restaurants in house ( which all had specials night like steak night- great options on that one) but also that you weren’t confined to the resort to dine and could easily walk along to the ‘why not bar’ for sundown drinks and music ( dj or guitarist) and a great restaurant at the beach end for a change of scene. Staff are genuinely fabulous, responded quickly on the app to book things for us and the manager really cared and visited. Here the pleasures ranged from a perfect flat white coffee to walking along silky white sand and swimming in a sea with no jelly fish ( and no mosquito bites either). Could’ve stayed here for weeks and will hopefully return.

One of the best hotels we have stayed it - they simply get everything right from your arrival at the airport to your departure. The rooms are beautiful, we stayed in room close to the beach and main pool. Loved the beach restaurant - our favourite in the evenings. Breakfast was exceptional with everything from fresh yoghurt and juices to eggs benedict and local specialities plus good coffee. Loved the pool and beautiful beach and appreciated the little things like fruit kebabs offered at your pool lounger! Hard to leave the resort but did venture out to Koh Lanta old town which was interesting and walked along the beach to the nearby traditional tourist village. Can't wait to return.

Staff at Pimalai are very hospitable, friendly, and above all, extremely hard working. They always had a smile on their faces even though I could tell that they were tired. They should all get bonus payments - especially during high seasons.

There was nothing that we didn't like.

Location is just stunning this is the most beautiful hotel with a relaxed super efficient atmosphere. This was our second visit another 10 days in paradise. We have travelled the world over many years and have never found anything so unique as the Pimalai. A long travel from the Uk but well worth it. We loved our hillside pool villa so much on our first visit we requested the same villa for this years visit one of few hotels where you can request a specific room/villa and you get it if available next year we are hoping to try villa with long pool as we were kindly given a tour by the amazing Noi on reception. Whilst we were there. What truly sets Pimalai apart is the service. The staff are incredibly warm, attentive, and genuinely kind, always going out of their way to make you feel special without being intrusive. Every detail is thoughtfully taken care of and the general manager Brice can also be spotted at breakfast talking to guests. The Pimala s high standards throughout the hotel from rooms to food to gardens are all top notch the reason why so many guests like us return year after year. Whilst in the villas all you can hear is the birds and the singing of cicadas early evening so relaxing. The sights of the beautiful graceful sea eagles circling overhead at breakfast is also a unique feature of hotel .This is a place we call home so much so we booked our 3rd visit for the same time next year within 2 days of returning home Thankyou Pimalai for another amazing stay already looking forward to visit again in January 2027 warm regards Mel and Annette Potter

We first came here three years ago and loved it then but were slightly nervous in case it wasn't as good as we remembered. We shouldn't have worried. An efficient and smooth transfer from Krabi airport to the Pimalai pier, then a speedboat to the resort is a great way to arrive. Luckily, our room (entry level beach estate room) was ready so we could unpack and relax immediately after hectic Bangkok. The room was very clean and very comfortable with good quality toiletries, slippers, robes,beach bag etc etc. There's everything you need for your stay, including plentiful supplies of drinking water. Breakfast is exceptional and is relatively calm for a breakfast buffet . There's a huge choice with everything you could possibly want, including an egg station serving a variety of freshly cooked dishes. We spent our days on the beach, in the shade, and were superbly looked after by the beach team. They are on hand with towels, glasses of iced water, and fruit kebabs throughout the day. There were some tiny jellyfish in the sea which gave slight tingles more than stings but didn't bother us too much. Happy hour cocktails at the beach bar were very good and a great way to end the day. All the staff in this beautiful resort deserve a mention; reception, restaurant, bar,housekeeping,beach team, transport, ground staff (and anyone I've missed). They are all so professional, courteous, and kind. Thank you all.

We have just spent six nights at this hotel and we’re really impressed not just with the physical property but the whole feel of the place and the wonderfully positive,friendly and helpful staff. The only issue some may experience would be that it is built into a hillside but it is very easy to request a lift by electric buggy and we did not have to wait more than two minutes throughout our stay. The catering was excellent and the whole resort absolutely beautiful. Thank you to everyone at the hotel for looking after us so well

Ok , instead of writing another review telling u this is an amazing resort , which clearly given its our 8th year of returning this is a given , I will instead write some facts to help u choose this resort compared to others we have stayed in on this island and around 100 + other hotels in Thailand . Beach - one of the best beaches in Thailand , pristine golden sands , very clean no litter around , not at all crowed with people even in busy season . Sea is calm , clear and shallow , no signs of jelly fish this year in comparison to a lot of other beaches visited this year . Yes sea lice , but these do u no harm just weird sensation. The beach stretches a fair way , with some lovely beach bars , massage parlours along the way . Beach sunbeds good with enough shade if needed , lots of activities available, paddle board , canoes , sailing Pool areas - great infinitely pools with great views of the ocean, lots of quality sunbeds with clean covers put onto them every day for extra comfort. No sign of sunbed hoggers and even at busy times always a bed available. Staff always at hand delivering water / fresh fruit and service if required. Sunset absolutely stunning from this resort a good happy hour for cocktails. Rooms - regular rooms , good size with king size bed and pillow menu available, bed is comfortable. Views from rooms can vary , well insulated so no nose from other rooms . Air con very good and WiFi . Obviously pool villas are out of this world but as expected for pricing . Not a massive issue with mosquitos in this resort compared to some others but it is Thailand and mosquitos are a thing ! Monkeys yes I have come across them in high rooms maybe pool villas , but they cause no harm , staff do keep them under control Important to note I love monkeys , these resort does not have enough in my opinion 🙈 This hotel is now in its 23rd year and does make strong efforts to maintain rooms every year we see improvements. Staff all incredible, if u are lucky enough to get captain Massana who has been here forever and clearly takes great pride in his job , weather permitting the boat ride to and from the hotel is a real treat . Food - Breakfast is always a good standard with a good selection and if there is something u want that’s not out just ask , mango is a favourite for me and I sometimes not on show due to availability but just ask ! All restaurants are of high standard ok price is higher than local especially alcohol, but u pay for quality and less risk of any tummy bugs . There is a good 7/11 just a short walk into village along the beach , the local village has enough to keep u busy outside the hotel plenty of good restaurants and shops . It’s not a big party scene but I guess u do t book this resort for that . Laundry service is offered at hotel but lots of local laundry places available for a couple of pounds ( just run the risk of maybe missing couple of pants along the way ) Yes this hotel is a big hotel and yes it is child friendly, but not masses of children here . And it never feels crowded, how they do it I don’t know but this year hotel maximum occupancy and still felt uncrowded. If u want a quieter feel go to hilltop pool . After talking with many staff here over the years it’s very clear to see they love being here with comments of they feel like family and not just staff , this shows through their constant smiles and willingness to look after guests at all times . Always a worry that this hotel will drop in standards as the years go by , I can confirm this definitely is not the case . Gym - could it be upgraded with new machines yes , but u have everything u need to work out on holiday , and I have to say I haven’t been yet this year ! I can confirm I have stayed at layanna resort and even though an adults only hotel i promise Pimalai is way ahead in every department. We are now Gold members of pimalai and we do get treated like vips , but honestly we always have . We love all the staff and so lovely to be personally welcomed back by all Looking for the best in Thailand pls take it from me look no further Thanks once again Cheryl and Jon Briscoe

What an incredible place in paradise! From the moment you are picked up till the moment they drop you off, every aspect of Pimalai is so well curated with your happiness in mind. The airport transfer is seamless and stress free. The check in experience is so welcoming, with fresh wet towels, tea, and all the friendly staff one could ask for. I really enjoyed the small touches, all the thoughtful small things they do to make their guests comfortable. Such as unlimited ice water (delivered to you at your sun lounger) when at the pools or the beach. While I never saw a mosquito in our room, they do provide mosquito repellent machines in the rooms. During our welcome, we were given spa vouchers because we were staying for several days (for us, one week). Upon arriving to our room, there was a welcome plate of fruit and fresh coconuts! Every treatment we got at the spa was excellent. Our favourite: the Aromatic Oil massage The fitness center was so well-equipped, maintained, and spotlessly clean. There was even a jug of ice water infused with aromatics (lime, lemongrass, cucumber, mint, etc) available too. Made the gym feel very elite and spa-like. The restaurants were a surprising bonus. I assumed we would be venturing out into the town for meals often, but the quality of food was wonderful. Our favorites were the All You Can Eat Surf & Turf night and the BBQ night, both at their Rak Talay beach restaurant. The included breakfast buffet was especially surprising. They had so many different options, from western to Asian and all kinds of sweets. Loved the fresh fruit and fresh squeezed fruit juices! I was especially impressed with the abundance of it all. Breakfast was from 6:30-10:30AM and even at 10:24AM I saw employees refilling everything, including tall plates of bacon. Overall the staff very much care about your satisfaction. They will go above and beyond to clear any problems or miscommunications. It’s rare to see this level of service.

nothing to dislike

The travel agent described this hotel as sublime , she was completely correct. From the moment we arrived at the pier on the mainland for the speedboat transfer we were treated with respect, courtesy and friendliness. When we arrived at the hotel, the service by the hotel meet and greet team were exemplary. After being guided through the check in process which included lovely refreshing towels and lemon grass water chilled, a young lady escorted us to our room and explained everything to us ie the mini bar complimentary milk, tea, coffee and water. The app was also explained which I have to say is great and so easy to use when paired to your room and I am not at all techie. We ordered memory foam pillows via the app and they arrived straight away and this was the start of the extremely high level of service and attention to detail we received throughout our stay. Making restaurant reservations via the app is easy and efficient. We had a completely lazy and relaxing stay and didn’t do a lot apart from walk down the beach to the village and up the beach to the same, same but different restaurant for drinks. We ate in the hotel and the food in all three restaurants is excellent. For a hotel of this standard I didn’t think it was at all expensive. The fish bbq night at the rakatay was brilliant as was the surf and turf buffet. The rice and spice restaurant, the Thai food was amazing and you can say the level of spiciness you would like. The beef massaman curry was beautiful. Dear Brice Borin your staff are a complete credit to the resort. Everyone has a part to play and they all provide a very high level of service, respect, politeness and attention to detail. I would like to mention Meen in the rice and spice restaurant so helpful explaining the dishes on the menu with a smile and friendliness. Wlif in the Rakatay restaurant he is very respectful friendly and helpful. Mae who I think was managing happy hour and who worked in the rakatay she is a credit to your team and if you award customer feedback awards I would like to nominate her, she provided excellent customer service, is efficient and so competent. A mention also to the gardening team who keep the grounds looking natural. Also the porter who takes your cases on and off the boat. We hope to return next year. Thank you so much for making our holiday so special and for helping us make such special memories.

All hotel facilities were great, and the staff were excellent. Bars ans restaurants further down the beach are well worth a visit.

Nothing

Le service, la propreté des chambres tout est notre disposition , La vue est magique

We stayed at Pimalai Koh Lanta as a family, and it was without question one of the most complete and memorable resort experiences we’ve had in Thailand. From the moment of arrival, the atmosphere is calm, refined and genuinely welcoming. Pimalai is beautifully set between jungle-covered hills and a stunning private beach, and despite the size of the property, it never feels busy or impersonal. We stayed in a Hilltop One Bedroom Pool Villa with ocean view, which exceeded all expectations. The villa was spacious, private and beautifully designed, with a large infinity pool and breathtaking views over the bay. The layout worked perfectly for a family, offering both comfort and privacy. Service throughout the resort is exceptional. Staff are warm, professional, attentive and communicate effortlessly in English. Everything runs smoothly, from buggy transport and restaurant reservations to in-room dining, all supported by a very well-functioning app – yet the experience always feels personal. Dining and breakfast are of very high quality, with multiple excellent restaurants and a breakfast experience that is both generous and refined. The beach is one of the most beautiful we’ve experienced in Thailand, with soft sand, clear water and a peaceful atmosphere. Pimalai is a luxury resort and priced accordingly, but the value is absolutely there. Nothing feels rushed, compromised or overlooked. A truly outstanding stay.

Our stay at Pimalai Koh Lanta was emotionally quite mixed. On the one hand, many things were truly wonderful: the location, the arrival experience, the natural surroundings — all of this is simply breathtaking. The property itself is embedded in stunning nature and the atmosphere is peaceful, private and special. We genuinely had a beautiful time here. However, for a resort of this price level and reputation, several aspects were unfortunately far from the standard one would expect. Most noticeable: Many areas are in clear need of renovation. The fitness studio is not presentable and absolutely not appropriate for a hotel of this category. Several features around the pools, such as the fountains, were not operating at all. The barriers in the children’s pool area are extremely unattractive and disturb the entire visual concept. At the beach, the back-row cabanas urgently need replacement — they are worn and no longer match the hotel’s luxury image. Breakfast and dining were fine, but overall not remarkable when compared with similar resorts in this segment. The only true culinary highlight was Spice & Rice, which was excellent and clearly stood out. Room cleaning was spotless and very well done, though often only in the late afternoon, which felt a bit inconvenient for a resort stay. The General Manager was present on property, but there was very little guest interaction, which felt like a missed opportunity in such a personal and high-end environment. A major disappointment was New Year’s Eve. While the food was outstanding, everything else felt extremely underwhelming. After dinner, it seemed as if the budget had been exhausted: the band was unfortunately very poor — off-key, unable to create any atmosphere, and there was no real countdown feeling at all. A good DJ would have cost less and created a far better celebration. We truly enjoyed our time, and Pimalai has enormous potential to become a shining star again. But at the moment, the gap between price, promise and actual delivery is too wide. Because of that, I personally find it difficult to give a clear recommendation — not because the place isn’t beautiful, but because the experience does not consistently meet the standard the hotel claims and charges for. With renewed investment and a different management approach, this resort could once again become exceptional.

Outstanding in every respect, the setting, the facilities, the staff. I could go on. Amazing.

Nothing. Perfect.

Very quiet hotel resort, surrounded by nature. Courteous. Helpful and friendly staff. Very rich breakfast, with a large buffet. 3 restaurants to choose from.

Concernant le SPA, il est difficile d'obtenir le soin que l'on souhaite, l'hôtesse influence "fortement" un soin alors que l'on en souhaite un autre

Équipements et belle structure

Where do I start,last yr we discovered this paradise for 2 weeks,this year 3 wks,and God willing, 1 mt next year.We were treated like family,and there was just too many people( staff) that went above & beyond.The breakfast felt like a date( breakfast staff is amazing including the choice of food).The food at all the restaurants is delicious and priced well.The beach is just the best for walking,with lot's of great places to eat along the way.The community and Pimailai blend well together with gratitude,appreciation and just so welcoming.I am a biker Mama ( only here do I rent a mopad).Pimailai feels like a home for us ( beach staff is exceptional).The staff at Pimalai is the best,every single person.The reception was my go to for anything and everything,and they too went above and beyond.Truth be told, I cried when we left.How lucky we are to have discovered Pimailai ❤️🙏

Pimalai creates that dream sequence travel feeling where everything feels just right and you’re fully relaxed. It is a magical place the photos and videos don’t fully capture. The lush surroundings, the understated luxury, the amazing staff who really want you there. Shout out to Am who worked the front desk - she was amazing and worked hard to ensure I had a wonderful experience.

Very hard to find something not to like. The spa’s jungle jacuzzi was closed for maintenance which was a bummer. They said it was due to heavy rain in the off season causing delays. Overall the property is very well maintained but some areas are starting to show a bit of age. The resort has invested - such as a new Heritage restaurant space.

Very luxurious, gorgeous room and view. Massage was amazing! Celebrated my 30th and made such a fuss. (4 cakes!)

Very secluded and not much ‘vibe’. Despite the hotel being fully booked in the bar area we were the only ones in at 9pm. Would be nice for a bit of atmosphere not sure where everyone goes as you can’t really leave!

Sehr gutes reichhaltes Frühstückbuffet, sehr freundliches zuvorkommendes Personal, Beachside Villa one bedroom war sehr grosszügig mit Balkon zum Meer, Hotel grosszügig gestaltet einfach topp! Golf Cart Service ohne lange Wartezeiten

Da sehr weitläufige Hotel Anlage meist mit Golf Cart unterwegs

Beautiful rooms set in stunning nature. Wonderful staff. Great range of food and drink options and easy access to a small town with more restaurants. Incredible spa. Lovely beach.

Had the most beautiful wk here at Pimalai in family villa.Food, embience & service always with a smile 5⭐️All staff eager to fulfil your every need Highly recommend this stunning hotel!

It never ceases to surprise me how Pimalai just improved every trip. We stayed for almost three week this time and loved every moment. Champagne on arrival and our Wedding Anniversary!!! Previous recent reviews say it all in detail but I would like to add this. Noi who was our Host was simply brilliant. My husband unfortunately needed medical care. Twenty minutes after seeing Noi we were in a car on our way to Medical Centre. We had to return for three consecutive days, all arranged and sorted on our behalf. She organised every detail from arrival to departure of our holiday. Driver finds you Arrivals and delivers you to Departures!!! The staff in the restaurants, spa, buggy drivers, housekeeping, reception, bars..every ONE showed the highest standards of luxury hospitality. Noi, Fon, Nancy, Pat and so many more deserve to be mentioned. The General Manager Brice leads this amazing crew and is present!! I have to mention that booking directly with the hotel offers the best privileges particularly for returning guests. And yes, we have booked our 10th visit. When you find your heaven at my age, don't waste time looking for more "green" than Pimalai !

ร้านอาหารริมทะเลอาหารอร่อยมาก

We have just returned from three weeks at Pimalai and, as always, it was an utterly fabulous experience. We have stayed here on a number of previous occasions but continue to return due to consistently high quality of experience. We were in one of the hillside private pool villas, which was just lovely. The villa itself is very spacious - both indoor and out - comprising of a separate tastefully decorated living room and bedroom, and has an infinity pool, a day-bed, sun terrace and a covered veranda with a chaise-longue, a dining table and chairs. Our villa enjoyed amazing views over the bay and I'd guess all the hillside villas have very similar outlooks. There are a number of really good quality restaurants within the resort - all of which we used. The 'Seven Seas' is the resorts' flagship restaurant and offers a high-quality dining experience with an international menu in a spectacular location overlooking the bay. The 'Heritage' bar opposite is a relatively new addition to the resort and offers a great spot for pre/post dinner drinks with an enviable view at sunset. We enjoyed a very good afternoon tea here and then watched the spectacular sunset. The Rak Talay restaurant on the beach itself comprises a separate bar and restaurant - both of which offer an amazing perspective for sunset. The menu is varied and is, in my opinion, of good quality. There is, of course, also extensive Thai dining available in the Spice and Rice restaurant. The food here is also of a high quality, and although the restaurant may not always open in the quieter shoulder-seasons, there are always Thai options on the menus of the other restaurants. It is also worth mentioning there is a separate vegetarian menu comprising of multiple International and Thai options, which provided more than enough choices for my wife to enjoy over a three week stay There are also poolside cafes at both pools. I would also highlight the resort app. This is such a brilliant piece of kit that every resort should have, and its extensive functionality really enhanced our stay. You can book restaurant tables. order buggy's, order room service, make spa or excursion bookings, and many other things. There's also a free format chat facility where you can ask any questions. It's all really useful and makes life much easier. The staff are, as always, the real stars of the resort. There are just too many to namecheck them individually whether they are management, front-of-house at reception, the F&B teams at all of the restaurants and bars, the buggy drivers, the cleaners, the gardeners or the maintenance team. They are all fantastic and appear genuinely happy, friendly, enthusiastic, cheerful, polite, helpful - everything you could want from a team at any hotel, and they are an absolute credit to Pimalai. Each and every one of them is the best ambassador a hotel could ever wish for and it is also very noticeable that Genera Manager Brice, is always visible around the resort whether it be simply saying good morning at breakfast, or having a chat pre dinner or being there to see you off when you leave. He sets an enviable example to many other |uxury resorts. Huge thanks to everyone for, once again, making our stay so memorable. I'm currently booking our return trip for 2026 and can't wait !!

My husband & I stayed here in 2013, 2015 and this is our 3rd stay. Our expectations have been exceeded, every time. Our affinity to this resort have grown stronger, for good reason. Highly recommended. 1) Service - Great. This is probably their main strength. The little details (such as "Welcome Back" in tiny flowers on the bed and the thank you note on a mini chalkboard at our last dinner at Rak Talay), the way they anticipate your needs even before you realise it, the efficiency in fulfilling requests, the whole system involved in running the whole resort - Amazing. 2) App - This was new for us and is a game changer. We could have a live chat with the hotel for everything from dinner reservations to getting meds at the nearest pharmacy to getting a door fixed - without having to leave the comfort of wherever we were, whether in our room or on the beach! 3) People - Great. Everyone from the one receiving us at the airport to the drivers to the motorboat operators to reception to beach boys to restaurant teams - polite, friendly, hospitable, patient and authentic. They somehow manage to give you a genuine smile even when in crisis. They are the ones who make you feel like you belong there and you deserve to be treated well. They maintain a high standard and are genuinely apologetic when the slightest thing goes wrong (even when it is trivial and not even their fault). 4) Food - Bfast buffet at the Spice & Rice restaurant was good. At least 60% of the food were halal and they had a good variety. Good quality and taste. We had the buffet for 4 days and we were not bored. If you stay at the pool hillside villa, your fast would be at Seven Seas restaurant. We also ate at Rak Talay on the beach - they can cater to specific food needs e.g. halal. Food was great 10-12 yrs ago, it was still great last month :-) 5) Location - You get the sea/beach and the green forest at the same time. Beautiful. On a clear day, you'll get sunset on the beach... Given it is on an island, the travel from airport takes abt 1.5 - 2 hours (depending on season) involving 2 car pickups and 1 motorboat ride. Not an issue for us because it was pleasant all the way. There is not much outside the resort for us except for a small town you can walk to (about 700m one way) for 7E convenience store, cheaper food, tailor, self-service laundromat & souvenir stores. You can also head out for some cliff / hillside view of sunset at selected restaurants outside (ask for hotel recommendations). 6) Maintenance - This resort is more than 20 yrs old but to us, it did not show at all. We have stayed at the pool hillside villa, beach villa, chairman's villa and this time the deluxe villa - all were great. For a property located so near to the sea (which causes steel corrosion and wood to rot), this property hardly showed signs of being "weathered down". There was a review I read before this trip which mentioned there were signs of things being old, we didn't see this in person. Longest review I have ever written - hope this helps. If you're not looking for motor activities such as jet ski and instead looking for a nice quiet getaway with some fun on the beach, by the pool, a bit of pickleball or just lounging on a verandah with a book...and especially for a romantic getaway, THIS is the place. P/S: Huge thank you to the team at Pimalai! Hope to see you soon!

Incredible place. Amazing facilities on a stunning beach with staff going above and beyond to make sure everything was smooth during our stay.

If I could rate higher than 10 I would! Unbelievable service, excellent facilities in a beautiful surrounding. We will be back for sure!

The location and the beautiful beach

The food quality

It was remote, not crowded, and incredibly gorgeous scenery

It is a bit far from Krabi airport. But otherwise there is a lot to do both through the resort and on Koh Lanta

We spent a wonderful week at Pimalai Resort & Spa in Koh Lanta, and it was truly an unforgettable experience. Even the arrival was perfectly organized. We were picked up at the airport and smoothly transferred to the resort by van and a short boat ride. Everything felt very professional — the staff knew exactly who we were, where our luggage needed to go, and made sure the journey was completely effortless. We had booked a Deluxe Room and, since we were on our honeymoon, we were welcomed with a lovely room decoration, a small cake, and a bottle of sparkling wine. The sleeping area was a bit smaller and not as modern compared to other hotels we’ve stayed in, but the bathroom, however, was spacious and well-designed. We had a room on the upper floor with a beautiful sea view — something we can absolutely recommend. For swimming, there are two large pools as well as direct access to the beach. There were always plenty of sun loungers and umbrellas available, and the pool service was excellent. There are also plenty of activities to enjoy at the resort. Guests can borrow bicycles to explore the surroundings, or take part in one of the organized experiences. We joined the Thai cooking class (2,650 Baht per person), which was an absolute highlight. The class was led by one of Pimalai’s chefs, who explained everything clearly and with great enthusiasm. The setup was beautifully arranged, and the food we prepared was delicious. At the end, everyone received a Pimalai cooking apron to take home — such a lovely touch and a perfect souvenir from this special experience. The food in general was outstanding. We had booked half board and were able to dine every evening in one of the three restaurants. The food quality was exceptional, and there was a wide variety to choose from. There were also themed buffet nights with changing menus, which were all beautifully done. Our favorite by far was The Seven Seas — the food there was phenomenal, and the service was truly outstanding. A special thank you to the waitresses Aom, Mai Cha and especially Yu Ewin, who did an absolutely amazing job. They were so kind, attentive, and professional — they made every dinner a special experience. We would have loved to stay longer and will definitely return one day. Thank you, Pimalai, for an unforgettable stay and for making our honeymoon so special!

What a beautiful hotel. I felt truly spoilt staying here. My husband and I stayed here with my daughter and her boyfriend for 5 nights. We had a one bedroom suite and they had a one bedroom next to us in their own unit. The suite was stunning, beautifully furnished and every detail thought of, it felt pure luxury. The hotel grounds are very lush and well kept, running down to a long and sandy beach. Breakfast was delicious, taken in one of the three restaurants, a vast choice and excellent, attentive service. We are in the beach restaurant Rak Talay a couple of times and again the food and service were second to none. Shout out to Noi, who works on Reception and was so helpful and kind, as were all the staff. I would love to return to Pimalai.

This place is paradise. It’s perfect in every way! The rooms are secluded and the views spectacular. The whole attention to detail makes this place second to none! Highly recommended

These is nothing not to like….

From Krabi airport , they pick you up and you have about 2 hours trip ( boat and car ) to get there . Beautiful scenery , nice rooms , very comfortable bed & soft bed sheets , nice towels . The beach is very pretty too . But the hotel is more like chain hotels than small luxury hotel . The restaurant in the middle , the tables is so close to each other that has no privacy . The beach bed same thing , even thought the beach is big and empty . We would stay at the beach restaurant and didn’t used the beds . Staff in the beach restaurant and in the hill restaurant were very nice .yoga and most of the sport classes you have to pay extra which for a resort is not great . Normally most resorts have daily free yoga or other sport classes .food quality is ok . All together pleasant stay but not very privacy.. pool also all jammed next to each others . Good for family .. kids everywhere .

We stayed here 3 nights in a hilltop villa. It was absolutely stunning !! Exceptionally clean and large with super comfortable beds and your own private pool. Two terraces to relax on and a gorgeous large lounge and the most stunning views. Breakfast was always fresh and plentiful and all the staff at this resort are so friendly and helpful !! I live in Dubai where I see luxury on a daily basis but this resort takes luxury to a whole new level. If you are looking for a very quiet, private place to relax then this is your resort !!

Greetings Brice, I wanted to reach out to you and let you know what a wonderful time we had visiting Pimalai Resort. After returning from a previous visit we hoped we would recapture the wonder of Pimalai we experienced the first time. We exceedingly were overwhelmed with what we found! Pimalai matured into the timeless beauty any-one would wish for when returning to a magical place once remembered. The natural beauty and timeless design and architecture of Pimalai has stood the test of time and has become an expression of calm and beauty. You have maintained and nourished the Resort to become, in our minds, one of the most beautiful resorts in our world. Attention to every detail in our villa elevates this space into the most transformative accommodations anyone would ever desire. The design, fabrics and lighting took us away to another world of relaxation and amazement. The service received from Pimalai team members was genuine and thoughtful. From breakfast to dinner we felt we were considered family, being taken care of to ensure we experienced the warmth of their personality and hospitality. When we meet you, all the jewels of Pimalai came together. Thank you for extending your time, knowledge and conversation with us. You enhanced our stay with your sense of calm, humility and thoughtfulness. You are what we believe Pimalai is all about. Nourishment for the guests through the natural environment and mindfulness. We thank you for this time we will always remember. Respectively Msc - USA

There are places we go that we know won't be the last.... And at PIMALAI everything is done with excellence, friendliness, incredible insolvency..... This is without a doubt one of the hotels where we truly feel at home, and literally in this as in other places, we are greeted with a "welcome home"! Nothing like excellence in every detail...

Truly a beautiful 5 star hotel our hillside villa was spectacular the service at this hotel is exceptional.the views from our villa was magical .the staff and management are the best we have ever experienced. We loved this so much we rebooked two days after returning to the uk for the same magical holiday all over again next year the reason being the staff at this resort and location are simply the best,😀😀

Amazing experience! The property is exceptionally well maintained, with thoughtful landscaping and an exotic atmosphere. The staff is attentive and friendly, with service often exceeding expectations. The room is spacious and clean with a beautiful sea as well as a garden view. Two swimming pools are peaceful with stunning ocean views. Restaurants offer special events daily like hot pot dinner, steak & wine nights, etc. The breakfast is absolutely delicious. The spa is super nice as well, with their exotic atmosphere and skilled therapists. Pimalai Resort and Spa is one of the best places to stay in Thailand. I strongly recommend this tropical paradise to couples, family as well as honeymooner. You won't be disappointed.

Just a fabulous stay from day one. Great considerate staff who are always helpful and friendly. Lovely quiet room and we loved the whole experience. Would highly recommend and will be back.

Only hotel we have ever returned and stayed twice. This hotel is amazing and easily the most enjoyable, luxurious hotel we have ever stayed in, so much so we returned. The food and beverages are superb we ate in all the restaurants. The room we had was fabulous a view of the sea. For the first time ever I used hotel spa facilities. We do a lot of walking and my poor feet get hammered so I booked in for a pedicure (to be honest I was a little embarrassed the state my feet were in) the therapist didn’t even flicker, it was an hour that I would, with no hesitation book to go back. As for the hotel in general, no hesitation in recommending a wonderful peaceful oasis with the almost amazing food.

Loved it even when it rained (cos we went monsune season idk any spelling) everyone was so nice but what was really annoying is that not many tourists had any respect for any of the staff. Lots of nearby restaurants that are wayyy cheaper than the hotels restaurants so I advise you eat out every night

The resort is built into the hillside, in an underdeveloped part of Thailand and surrounded by lush tropical rainforest - so if you don't like - 1 - Monkeys 2 - Walking up/down hills (though there is a buggy service) 3 - Monitor lizards on your lawn 4 - Other creepy crawlies 5- Not perfect local infrastructure 6 - Peace and quiet 7- Needing to learn a little Thai This resort is not for you! - it's Thailand of 15/20 years ago (i'm reliably informed) - not anything like Phuket. If you do, then you're in for a real treat. The resort is showing a little wear and tear in places, but the sheer beauty of the surrounding and peaceful natural surrounding of the rainforest more than makes up for that and then some. Coupled with the great service, the attention to detail and genuine warmth, welcome from the the start, from all, made our stay very memorable. The only grips I had were - 1. the cost of trips from the hotel as well as food and drink - trips can booked in the 'village' nearby and the local restaurants on the whole are very good and less than a 1/6th in cost. 2. and whilst not the hotels fault in any way - i suggested in my direct feedback that the hotel could put out/ supply litter bags - I love the ocean and it was sad for me personally to see the plastic washed up on the beach after a storm (not huge amounts by the way), but I resorted to picking litter up in the mornings as we had a beachside villa. Hopefully the management will provide bags these in future.....when we will return! ps try hiring a car - Koh Lanta has so much to offer and the scenery is very 'big' Lastly - Walks in the rainforest are also definitely worth doing - some small snakes about and spiders - note there aren't Black mambas in Thailand as a previous review mentioned - they're in Africa!

Pimalai is a beautiful and peaceful resort with fantastic scenery on Koh Lanta. The breakfast buffet is excellent. The top 2 restaurants of Koh Lanta are in the Pimalai resort and are truly wonderful. Great food, excellent wine list, and many themed dinners during the week. The hotel staff is great and made sure we, and especially our kids, felt very welcome. We stayed in one of the double room beach villas with a private pool. The location is perfect and our kids enjoyed all the animals that came to visit. That's one of the best things about Thailand: the natural beauty and wildlife (all perfectly safe). The scenery is absolutely stunning, doing an aperitivo at the bar next to Seven Seas restaurant, and seeing the sunset is one of a kind.

Return after 15 years to Pimalai. Resort is still as wonderful as remembered. Unbeatable set-up and scenery (all the pictures do not lie) and the friendliness of the staff is second to none. A special „thank you“ to Hus Mon who took great care of us in the beach restaurant Rak Talay. We will come back!

This resort is spectacular. The gardens are breathtaking, the pools beautiful, ocean views room - wow! The staff are lovely and the breakfast food options something for everyone. If you are looking for time out and relaxation, this is your place as there is nothing much else to do around there! I would however like to point out that Pimalai need to absolutely lift their game on transfers. For a 5 star resort it is not acceptable to expect your guests to stand on the hand rail at the front of the boat to transfer to Koh Lanta & return. It is so dangerous and risky, you need to offer better here. I would say if you are older, the transfers from Speed boat to the Island and return may be something you need to reconsider, as they really require some dangerous steps without any easy transfer, and even worse when it’s raining.

Pimalai Resort is a true paradise, made even more special by its incredible staff. A huge thank you to Nancy at Seven Seas/Rak Talay Restaurants for her exceptional service. She was warm, attentive, and always going above and beyond. The entire Seven Seas team was fantastic, making every meal a delight. The resort itself is breathtaking, with stunning beaches and luxurious surroundings. We had an unforgettable stay and can’t wait to return. Highly recommend Pimalai for an extraordinary, relaxing getaway!

This was our second stay in Pimalai in a row and again they delivered more than 100%. Must stay when on the island. One of the best resorts I have ever stayed in. Great stuff create great atmosphere. Everything was perfect and nothing to complain about.

Pimalai is breathtaking but it’s the people who make it unforgettable. Special thanks to Noi, whose kindness and genuine smile made our stay even warmer. The Seven Seas staff were equally wonderful, always attentive and friendly. We had breakfast there daily and occasional dinners, always a great experience. Meals and spa treatments are on the expensive side, and the restaurant could offer more Thai options. That said, the staff’s warmth and service truly elevate every moment and make it feel worth it. We leave with beautiful memories and a strong wish to return.

A truly fantastic week spent at our favourite hotel. We stayed in 2019 and vowed to make a return visit and it certainly did not disappoint on our return. What makes the Pimalai so special you may ask ? In my view the biggest asset of this hotel are the staff, from the gardener to the manager. Couple that with a gorgeous setting, beautiful rooms kept spotless and top quality service, food and drink. From the minute we arrived to the minute we left the staff constantly and genuinely wanted to please you. I generally don't like singling out particular staff members, as at the Pimalai, it is the whole team who shine, however, I must make a special mention of Hernan the F & B manager who appeared to work 24 hours a day and always took time to come and speak with us to ensure everything was fine, the man is an absolute gentleman and a true professional. To all the staff, we thank you from the bottom of our hearts for making our stay so special. Look forward to seeing you all in the future. Pro's - Everything. Con's - Leaving.

On the last night of a 5-day visit to Koh Lanta, and my wife and I loved every second of our stay at the Pimalai. We'll miss our Hillside Ocean View Pool Villa. It's just about 2,200 sqft, and has a separate bedroom and living room (with fully equipped bathroom and kitchenette) on either side of the infinity pool. There's a lot of privacy, and comes with stunning sea views. The outdoor spaces are very thoughtful used, and the interiors are full of sustainable materials. It's earthy low-key luxury, and supremely comfortable. We'll also miss the pampering. You can request services, make reservations for restaurants or classes on the Pimalai app, which is extremely convenient. Service was exceptional. We did not encounter a team member who wasn't polite, efficient and thoughtful. From the drivers who transfer you from airport to hotel, or the extremely efficient front desk and buggy drivers who whisk you around the resort, or the housekeepers and the restaurant staff. We were extremely well looked after. We've visited heaps of luxury villas across Asia, and even amongst all the bigger names, we thought Pimalai was a stand-out. Looking forward to coming back already.

We stayed here for 8 nights and would highly recommend. The resort even has its own private pier and boat from the mainland to Koh Lanta. From the moment you step on that pier you are made to feel like royalty. Staff are all lovely and will always provide quick assistance if needed. We stayed in a Deluxe Villa not far from the beach (402). Fantastic large balcony and very large comfortable accommodation. Around the pool area there are staff who will bring cold soft drinks for free. Breakfasts are fantastic. Everything 10/10. The only downside is that once you have stayed here you may be disappointed wherever else you go to stay. I highly recommend the sunset cruise which is run by the hotel.

Pilamai.. where even to start… The attention of detail, service are outstanding. I don’t really know where to start, for the price you pay its just so worth it. It’s very clean, beautiful, cushions are amazing, bed is amazing. I could not say anything negative. I’d like to do a little special mention to Noi, the lady at the reception, the kindest soul and made our experience very special. We were travelling with our two year old and there is a little space for toddlers which is amazing too. Hes been given a beautiful teddy bear, slippers and robe for him. So so special. The app really takes the service next level. Everyone is just amazing, so welcoming and mad our journey so special. Has been the best time, words cannot express. Food was amazing and breakfast too. Food quality was very good. My family joined us too and transport from airport was complimentary and they helped her with check in at the airport for her return. Thank you pilamai team. We hopefully be back one day

We visited Pimalai in June 2024. The hotel & service was outstanding. We stayed in the hillside ocean view private pool villa and it phenomenal. It was very private with unbelievable views of the ocean, sunset and stars. The food & cocktails in the hotel were amazing. We especially loved the slow cooked beef masaman. The staff were very friendly & made our stay even more special. We still talk about it to this day.