Piazza San Lorenzo
Piazza San Lorenzo, 50123 Florence FI, Italy- Pedestrian
- Square
Compare nearby stays with similar location, guest experience, amenities, and class.
Historic Charm
Hotel Palazzo Benci, a restored 15th-century residence, exudes historic charm with its elegant rooms equipped with modern amenities like free Wi-Fi and satellite TV. Situated conveniently between Florence's iconic cathedral and Santa Maria Novella Station, the hotel offers a prime location for exploring the city.
Cultural Landmarks Nearby
Opposite the renowned Cappelle Medicee, guests can immerse themselves in Florence's rich history and architecture. Brunelleschi's famous chapels of the Basilica di San Lorenzo are just steps away, making it a perfect stay for cultural enthusiasts.
Tranquil Garden Oasis
Unwind in the hotel's serene garden and courtyard, a peaceful retreat after a day of sightseeing. Enjoy a refreshing drink from the bar amidst the lush surroundings, adding a touch of relaxation to your stay at Palazzo Benci.
Book your stay at Hotel Palazzo Benci now for an unforgettable experience in the heart of Florence.
Check-in from
03:00 PM
Check-out by
11:00 AM
Parking
PAID
Children
Allowed
Pets
Not allowed
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Twin bed (90-130 cm wide)
Room details
18 sqm
In-room amenities
Sleeps
Up to 1 guests
1 adults
Beds
Twin bed (90-130 cm wide)
Room details
8 sqm
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide)
Room details
12 sqm
In-room amenities
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
Great location in historic centre.Medici chapel opposite hotel. Easy walk to all the tourist sites and to railway station and trams.Lots cafes/bars and restaurants on doorstep. We had room on 3rd floor overlooking busy pedestrian way but didn’t hear late night noise due to the double bedroom windows. Very friendly attentive staff. Reception staff lovely and welcoming.
At breakfast maybe scrambled, fried eggs or omelette to vary from everyday boiled eggs.
Foarte curat mic dejun bun
Mirosul ina baie
Très bien situé, le personnel extrêmement agréable. Très jolie chambre ainsi que l intérieur de l hôtel avec son patio. Petit déjeuner correct.
Climatisation un peu bruyante
The entire experience was excellent. I was pleasantly surprised with my room, the beds, and the continental breakfast. 10 out of 10 would come back again.
La ubicación y la limpieza
Ningún problema tuve
La ubicación
Podrían ofrecer algunos complementos adicionales durante la estancia, ejemplo una botellita de agua,
Bien placé, proche de la gare et des lieux touristiques de Florence. Hotel propre et bien insonorisé. Bon Petit déjeuner.
Die Lage ist perfekt im Zentrum von Florenz Bars, Restaurant und Sehenswürdigkeiten sind zu Fuß sehr gut erreichbar Wenn man mit dem Auto anreist-die Garage ist nur 2 Minuten zu Fuß entfernt Es ist ein 3 Sterne Hotel-und das soll man berücksichtigen, dafür passt es
Zimmer sehr klein Personal am Check in sachlich. Während des Aufenthaltes wenig Aufmerksamkeit Frühstück war in Ordnung, jedoch merkte man eine gewisse "Unlust" bei den Damen im Service. Es ist ein 3 Sterne Hotel-und das soll man berücksichtigen
Very close to main attractions. Staff very helpful
Tolle Lage und trotzdem sehr ruhig
Posizione centralissima, personale molto disponibile e stanza accogliente anche se un po’ piccola. Buona colazione
Very lovely vintage style hotel, charming and well maintained
The walls are a little thin, you can hear your neighbours
Excellent location! Room was comfortable and breakfast buffet had a good selection of items for everybody ‘s taste!
Bathroom was small. Also toiletries offered were minimal. - (two tiny soaps and shampoo-body wash in small packets). No body lotion.
The lady on reception was so welcoming and lovely! Great area and rooms were spot on. Would definitely stay here again if I was back in the city. Very clean and to a high standard.
Posizione eccellente, in centro a Firenze a 7 minuti dalla stazione e pochi passi dal Duomo. L 'accoglienza del personale le stanze molto comode. La singola piccina ma con tutti i comfort.
nulla
Прекрасное расположение, вежливый персонал, приятный внутренний дворик. Хороший Интернет.
Завтраки не очень понравились. Хотелось бы чуть больше разнообразия и какие-нибудь варианты горячих блюд. Хотя бы яичница или омлет.
Staff, clean, location, bathroom and shower very good. Breakfast ok but less options than similar 3* hotels.
Safe deposit box very small: 1 camera, some cash and that's it. Tablet or laptop will not fit. Airco rather loud. If you shut it down and open the windows for air: you hear the busy streets of Firenze.
Petit déjeuner varié. Gentillesse du personnel. Climatisation bien appréciée. Propreté de la chambre et des communs. Frigo dans la chambre. Chambre très bien décorée.
Dommage qu'il n'y ait pas de bouilloire dans les chambres avec thé café ou infusion.
Das gesamte Erscheinungsbild des Hotels ab dem Betreten ist rundum sehr gut und top gepflegt. Die Lage des Hotels ist bestens in direkter Näher aller wichtigen Sightseeing Highlights. Die Freundlichkeit des Personals von der Rezeption bis zu den beiden Damen im Frühstückservice war 150%überzeugend. Ein wunderbares Haus wohin ich definitiv zurückkommen werde.
keinerlei Beanstandungen - rundum perfekt !
Perfect location and friendly staff
Nagyon kellemes szálloda, remek helyen. A vasútállomás és Firenze látnivalói pár perc sétával elérhetőek.
Az utca elég zajos, mert egymást érik az éttermek. Szerencsére az ablakok szigetelése tökéletes, a szobába semmi nem hallatszik be.
Hotel Ligt midden in het centrum ,vlak bij de toeristische trekpleisters Mooi hotel ,schone kamers en vriendelijk personeel
Kamers zijn wel klein, maar voor deze prijs midden in het centrum prima.
UBICACION SUPER BIEN, TODO A MANO DESAYUNO MUY BUENO, COMPLETO. HABITACION SUPER BIEN... UN ESCRITORIO QUE ERA MARAVILLOSO
NADA
kind staff and nice location easily assessible to tour spots wonderful breakfast as well
Everything was perfect.
Great location & friendly staff
Habitación y ubicación
nada
Room was good sized and clean . Location was fantastic within easy walking distance to all tourist attractions.
Toiletries were a bit sparce' with hand towels like linen tea towels. Lack of tea/ coffee making facilities' in room' being a bit of a let down.
Awesome location. Great staff and the rooms were very clean and cosy. The breakfast was incredible.
There was nothing I didn’t like.
Gostei da cama, da localização que é exatamente no centro de Firenze, da simpatia da Sra do café da manhã e do café da manhã mto gostosinho.
O ar condicionado é terrível, estava mto quente, não da regular direito. Ele mostra quantos graus está o quarto, porém quase não abaixa por mais que se regule. É um ponto extremamente importante e que o hotel precisa melhorar, visto que fui no verão e por conta disso, já não voltaria. O estacionamento é ruim tbm, pq fica dentro da área de restrição. Qdo chegamos, tivemos q estacionar na estação Santa Maria maior. Tem que lembrar dessa restrição se não é passível de multa. Como eu já tinha essa informação, deu certo. Além disso está restrição, não é culpa propriamente do hotel. A localização é excelente pra andar a pé. Mas lembre se o ar não for um problema pra vc e nem o estacionamento, eu seguiria com a locação.
El personal de recepción muy amable. Desayuno increíble. Habitación limpia y cómoda. La cama súper confortable, doble almohada y unas sábanas que es imposible salir de la cama. Durante la noche, no se escuchó ni un ruido. El baño, con grifo para el wc. Ubicación, inmejorable, frente a la Capilla Medicee, a unos minutos del Duomo, que en cualquier momento puedes ir para hacer alguna parada técnica.
Localização
Tamanho do box do banheiro
Hotel très bien situé, le personnel est très agréable. Bien que l'hôtel soit dans une rue très vivante, la chambre est très bien insonorisée. le lit est très confortable et le petit déjeuner varié et agréable.
l'éclairage de la salle de bain était un peu juste
Da recepção, os funcionários foram ótimos e muito atenciosos.
Ottima struttura, posizionata proprio dietro alla Basilica di San Lorenzo. Staff gentilissimo e ottima colazione. Camere spaziose e abbastanza pulite. Presente anche uno spazio esterno molto carino, che noi non abbiamo usato, perchè c'era davvero troppo caldo.
Unica pecca, la ventola del bagno che funziona poco, ma è un difetto tutto sommato non troppo grave.
L’emplacement
Rien
Cadre, situation centrale dans Flirence, l’hotel , le petite cours exterieure
Ma chambre 1 personne etait tres petite
Hotel molto pulito e accogliente. Pozione eccellente, in centro.
Personnel très sympathique et serviable, tant à l'accueil qu'au petit déjeuner. Il y a toujours quelqu'un de present à l'accueil. Ils ont gentiment commandé le taxi pour l'aéroport en recommandant un horaire plus convenu regard du trafic Très bien situé, se trouve dans le centre historique, a proximité de nombreux restaurants et commerces. Quartier sécurisé, aucune inquiètude pour se balader la nuit ou prendre un repas tardif Bagagerie sécurisée Bonne insonorisation Présence de fenêtres dans la chambre et salle d'eau Check out a 11h, petit dej jusqu'à au moins 10h, appréciable pour les grands dormeurs Dispose d'un ascenseur, d'un patio, dun salon et d'un bar Petit déjeuner complet bien que les jus et cafés ne semble pas frais ( sur pour le jus)
La lumière du couloir allumée toute la nuit et qui passe sous la fenêtre 2 couettes simples dans un lit 2 places, peut convenir a certain mais il serait mieux de laisser le choix Relativement cher au regard des prestations, mais ça n'engage que moi
The location was excellent, within walking distance of both the train station and the main tourist attractions. I was very happy with the cleanliness, and the bed was really comfortable.
Even though I had put the “Do not disturb” sign on my door, I noticed that the room had still been entered and cleaned, which made me feel uncomfortable.
Merkezde
Posizione e camere, anche la struttura è molto bella
Mi è piaciuto tutto, solo la colazione c’era poca scelta
The location was perfect for exploring the city on foot. The quality of the hotel and the facilities available were exceptional. The room was very quiet, despite being in the middle of the city. Breakfast was generous and staff were extremely helpful and friendly.
There was nothing we did not like about this hotel.
מהממם
Pulizia della camera
Colazione non soddisfacente
Great location! Comfortable beds. Overall good stay and would recommend!
Having steps from bathroom to entryway to beds can be hazardous in the middle of the night but they were well lit so made things easier. Just beware of this when choosing a room.
Ubicación estupenda en el barrio de San Lorenzo,cerca de todo y de la estación de tren. Muy buena limpieza de la habitación y camas almohadas muy cómodas.
Gostei de tudo.
A localização é excelente, próximo de vários pontos comerciais e atrações turísticas. Não fica muito distante da estação de trem, podendo o trajeto ser feito à pé sem problemas. O quarto é pequeno, porém bem funcional. A recepção é bastante prestativa e cordial.
O quarto e banheiro são bem pequenos. Para nós não foi um problema, mas para quem levar muitas malas ou tiver problema com espaços menores talvez seja.
Posizione perfetta rispetto alla stazione di santa maria novella e il centro della città, colazione molto buona. Staff molto gentile e disponibile.
Spazi un po' risteretti e un unico ascensore per tutta la struttura
Posizione ottima personale cordiale e disponibile colazione ottima e per tutti i gusti lo consiglio!
Nulla
Het was een supernette accommodatie met zeer vriendelijk personeel. De kamer was netjes en het bed lag heerlijk. De douche is was krap, maar prima om in te douchen. De accommodatie ligt heel centraal en alles is op loopafstand.
Dat toeristenbelasting contant betaald moet worden, zou handig zijn om vooraf te vermelden.
Lage sehr zentral, wenige Minuten zu Fuß zum Bahnhof und den meisten Sehenswürdigkeiten. Bei geöffnetem Fenster dadurch natürlich etwas laut (Restaurants direkt gegenüber), bei geschlossenen Fenstern aber absolut ruhig ( sehr dichte Doppelfenster). Klimaanlage sehr gut. Frühstück ausreichend gut. Personal sehr freundlich und zuvorkommend. Sehr gutes Preis-Leistungsverhältnis. Sehr sauber.
Het was een prima kamer en alles schoon, mooi in het centrum.
Ontbijt had niet veel opties
The location is wonderful as we were able to walk to all the sights!
Posizione eccellente,colazione semplice ma buona
Atendimento,conforto e localização
Nada a declarar
Ubicación y la atención del personal.
Que reservé con impuestos y tasas incluidos y me cobraron tasas turísticas.
La ubicación es excelente, justo enfrente de las Capillas Mediceas, en el barrio de San Lorenzo, a apenas 5 minutos de la plaza del Duomo. La habitación no es excesivamente grande, pero tampoco es pequeña. Tiene suficiente espacio de almacenamiento en el armario para dejar toda la ropa y las maletas, de modo que el espacio que queda está libre para moverte. La cama es muy cómoda, y las almohadas son bastante buenas. Nuestra habitación daba al patio interior del hotel, por lo que era muy silenciosa. No es necesaria la tarjeta para poder hacer funcionar la luz y el aire, lo que se agradece, al llegar y tener la habitación a la temperatura ideal en cualquier momento. El desayuno es bastante digno. Tienen tazas grandes (que no es nada habitual en los hoteles), y además de la máquina dispensadora habitual de bebidas (cafés, "chocolate"…), también hay una cafetera de goteo y jarras con leche caliente y fría, por lo que puedes tomarte una buena taza de café con leche totalmente a tu gusto. Hay bollería de cruasanes grandes con chocolate (con mucho chocolate), con crema y simples. pero siempre grandes. También mermelada y mantequilla. Y una especie de tarta hojaldrada con mermelada. Además de galletas y cereales. También hay quesos, jamón de york, y fruta ya troceada para poder servirte un cuenco, y panes para hacer tostadas, pero el tostador es poco eficaz.
No hemos tenido nada que nos haya podido disgustar o parecer mal. No había cortinas opacas con las que oscurecer la habitación por completo, pero no recibe sol directo, por lo que no es molesto, al menos para mí. Repetiríamos si dudar en el mismo establecimiento.
I had a very pleasant stay. The single room was very clean, comfortable and spacious. The Wi-Fi was stable. The air conditioning was excellent, which was especially important as it was extremely hot outside. Breakfast was much better than a standard Italian breakfast. In addition to the usual sweet options, there was a very good selection of cheeses, ham, fresh fruit and vegetables as well as eggs. The staff were very nice, polite and helpful. I was also able to store my luggage before check-in. After checking out, I could stay longer in the large and comfortable lobby. I would happily stay here again.
N/A
We have returned to this hotel a number of times. We just love everything it has to offer.
The location, airport conditioned room, bed comfortable bed and the range of food at breakfast
Este aproape de toate obiectivele turistice. Este foarte curat si cu personal de nota 10.
The location was excellent. The property itself was clean, immaculate and friendly.
The towel rule under 3 days had to pay €5 which wasnt ideal when 36 degrees heat.
Konum olarak harikaydı. Kahvaltısı yeterliydi.
Banyo malzemeleri yetersizdi
Bogate śniadanie, dostępne różnorodne składniki i pyszne rogaliki. Bardzo wygodne łóżko, duża łazienka, dużo miejsca na odłożenie kosmetyków. Sympatyczny, pomocny personel recepcji
Localização excelente, cheio de bares e restaurantes em volta, mas não se ouvia o barulho da rua no quarto.
Era possível ouvir o barulho dos outros quartos, o banheiro era muito escuro e o café da manhã não era bom. Custo-benefício só faz sentido pela localização.
L’hôtel est vraiment très bien situé. Le personnel est sympathique, disponible et très professionnel. Le lit était particulièrement confortable et la climatisation fonctionnait parfaitement — indispensable vu les températures que nous avons eues ! L’hôtel est également très calme : nous étions au quatrième étage et n’avons absolument pas été dérangés. Enfin, le petit-déjeuner était bon et tout à fait correct pour un hôtel trois étoiles.
Rien à signaler
La habitación es super amplia y cómoda con aire acondicionado. El desayuno muy completo y el personal siempre muy amable.
El espacio de la ducha era muy pequeño y a veces resultaba un poco incómodo.
The location is perfect. In a 5 minutes walk you are at the dome. There are many restaurants and supermarkets nearby. It has double windows to protect guests from the constant noise coming from the exterior, which is really a plus. Staff is nice.
Room and bathroom are cosy but too small. Two people have some trouble moving at the same time. The mirror above the bed should be placed somewhere where it could be used by guests. A mirror is essential! The juices at breakfast are too sweet and completely artificial. There could be scrambled eggs to vary a bit from the everyday boiled eggs.
The room was beautiful and clean. The staff goes above and beyond to help with any needs you have. Special mention to Ursula, who made the impossible happen to ensure our stay was perfect.
Honestly, I can’t think of anything I dislike!
Doručak je savršen. Lokacija fantastična. Čisto i uredno.
Sobe su male, skučeno je. Bolje je u bašti hotela nego u sobi. Frižider je katastrofa.
La hubicacion perfecta, cerca de la estación de tren y en buena zona. Para ser un tres estrellas está muy bien, la limpieza, la habitación tenía buen tamaño y buenas condiciones.Mii experiencia fue muy buena.
Desayuno muy bueno. Cama muy cómoda. Ubicación inmejorable. Muy buena conectividad con transporte público. WiFi de lujo. Muy recomendable.
Location is in the city center, breakfast is amazing.
It would be beneficial to have a teapot and cups
Excelente localização. Próximos aos pontos turísticos da cidade. Café da manhã muito bom e acomodações com bastante conforto.
O horário do café da manhã se encerra às 10h e a atendente da cozinha nos tratou muito mal com outros hóspedes presentes porque chegamos 15 min. antes do encerramento ( e parte considerável do café já estavam retirados). Foi um susto, pois nunca havíamos visto tal comportamento em local algum. Um contraste imenso com a recepção, que foram funcionários bastante educados e solicitos.
Situation en plein centre de Florence et chambre très confortable
Être prévenu à l’avance du non changement des serviettes de toilettes… car tout petit panneau pas visible dans salle de bain.
The hotel and its room are clean, and the staff at the reception very friendly and helpful. The location near the tram station connected to the airport and at the same time in the middle of the famous sights is perfect. The atmosphere at the hotel (lobby, breakfast room and waiting area) is also very nice. Only thing which was not so good was the fact that the aircondition did not work very well so it got somewhat hot in our room but it does not change the fact that our stay at Palazzo Benci and the hotel itself was a great experience
Direi la posizione,la cordialità,personale educato e molto disponibile nei riguardi dei clienti,ho avuto modo di comunicare con la signorina DEBORA la quale è stata d aiuto in tutto e per tutto senza nulla togliere a tutti... Ringraziamo.... esperienza da ripetere...Sig.Giovanni Scarpa
Un hotel muy céntrico y muy agradable.En la misma calle hay un montón de bares y restaurantes. Las habitaciones tienen doble acristalamiento y no se oye el ruido de calle.
La limpieza y las camas
No había fruta
Posizione, la gentilezza e disponibilità alla reception
mancano le uova strapazzate
Ottima posizione, super comoda con il centro storico e la stazione di santa Maria Novella. Personale gentile. Letto comodo. Bagno pulito. Colazione buona.
Aria condizionata troppo fredda nei corridoi.
Sa localisation
Chambre trop petite Pas de bouteille d’eau à disposition ni possibilité de se faire un thé en chambre
Excellent central location making it a great base, very friendly helpful staff, parking available.
Due to central location, could be a little bit noisy early in the morning.
Localização excelente. Bom pequeno almoço.
O quarto e o jardim era um pouco mais pequeno do que o esperado.
L'hôtel est très agréable et très bien situé.
Great location to the centre of the city and the train station. Clean room. Staff are nice and helpful.
Lokalizacja, czystość, obsługa
Leider ist während des Aufenthaltes meine Handtasche aus dem Zimmer abhanden gekommen.
Desayuno muy bueno. Cama muy cómoda. Ubicación inmejorable. Muy buena conectividad con transporte público. WiFi de lujo. Muy recomendable.
Excelente ubicación con personal muy amable. Esta todo el centro cerca, merece la pena gastar un poco más y no depender de transporte
Utilizan todavía monodosis en gel, champú
Very helpful staff, lovely food and excellent location.
No fault with hotel whatsoever.
Ubicación, limpieza, habitacion reformada personal, etc...
Nada
Very clean hotel, with comfortable beds and good A/C. Staff very friendly and helpful. Good spread for breakfast. Just one thing that was important to us was that there was no tea/coffee facility in the room. Otherwise very good
Su ubicación es perfecta: a 5 minutos a pie de la estación, a 30 metros de la plaza San Lorenzo y a 5 minutos del Duomo. El personal bastante agradable.
Todo estuvo perfecto.
Veldig sentral beliggenhet. Vi var svært fornøgde med standaren på rommet Reint og ryddig. Svært poitivt overraska.
Personale cordialissimo e molto disponibile, attento a qualsiasi necessità. Posizione veramente ottima. Colazione molto buona e semplice. Ci ritornerò sicuramente.
Все рядом музеи и вокзал. Отель чистый и приятный, завтрак хороший. Персонал отличный. Рекомендую
Было очень жарко в городе +40 в номере было комфортно и прохладно.
Posizione centralissima, hotel pulito con letti comodi, colazione fornita e con prodotti di buona qualità
Nulla
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
Areas to consider
Cleanliness
8.56/10Generally clean rooms noted, some issues reported with odors in common areas.
Service
9.33/10Staff described as friendly and professional, providing good assistance.
Location
9.57/10Central location with excellent access to major attractions.
Room Quality
8.82/10Comfortable rooms; some concerns about bathroom size and amenities.
Amenities
8.35/10Basic amenities; lack of tea/coffee facilities noted.
Value for Money
8.81/10Value aligns with location and cleanliness, though breakfast quality varied.
Food and Beverage
7.86/10Breakfast received mixed reviews; improvements suggested.
Overall Experience
9.13/10Overall positive stay with some minor drawbacks.