The Commuters
The Commuters, 625 8th Avenue, New York, NY 10018, United States of America- Sculpture
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Prime Location
Situated just steps away from the Theatre District and Times Square, our hotel offers the perfect blend of convenience and excitement for your stay in the city.
Luxurious Amenities
Indulge in comfort with our 48-inch flat-screen TVs, iPod docks, complimentary WiFi, and Starbucks coffee makers in every room. Upgrade to a room with stunning city views for a truly unforgettable experience.
Dining and Entertainment
Savor delectable meals at Gotham Bistro, sip on cocktails while enjoying panoramic views of Manhattan at our rooftop bar, and kickstart your day with a delicious breakfast offering.
Experience the best of New York City at our hotel - book your stay now!
Check-in from
03:00 PM
Check-out by
12:00 PM
Children
Allowed
Pets
Not allowed
1 Double Bed
450-sq-foot room with city views
Layout - Bedroom
Internet - Free WiFi and wired internet access
Entertainment - LCD television with digital channels and Netflix
Food & Drink - Coffee/tea maker, room service (limited hours), and free bottled water
Sleep - Pillowtop bed, hypo-allergenic bedding, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace
Comfort - Climate-controlled air conditioning
Accessibility - Toilet grab bar height (inches): 36
Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
Double bed (131-150 cm wide)
Room details
42 m2
City View
In-room amenities
1 King Bed
220-sq-foot room with city views
Internet - Free WiFi and wired internet access
Entertainment - LCD television with digital channels and Netflix
Food & Drink - Coffee/tea maker, room service (limited hours), and free bottled water
Sleep - Pillowtop bed, hypo-allergenic bedding, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace
Comfort - Climate-controlled air conditioning
Accessibility - Toilet grab bar height (inches): 36
Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
King bed (151-180 cm wide)
Room details
20 m2
City View
In-room amenities
2 Double Beds
220-sq-foot room with city views
Internet - Free WiFi and wired internet access
Entertainment - LCD television with digital channels and Netflix
Food & Drink - Coffee/tea maker, room service (limited hours), and free bottled water
Sleep - Pillowtop bed, hypo-allergenic bedding, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace
Comfort - Climate-controlled air conditioning
Accessibility - Toilet grab bar height (inches): 36
Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Double bed (131-150 cm wide)
Room details
20 m2
City View
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
18 sqm
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
18 sqm
City View
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
18 sqm
In-room amenities
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Double bed (131-150 cm wide)
Room details
18 sqm
City View
In-room amenities
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide), Sofa bed (Variable Size)
Room details
35 sqm
City View
In-room amenities
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Double bed (131-150 cm wide)
Room details
18 sqm
In-room amenities
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
Sødt og venligt personale Rigtig god beliggenhed Fine værelser og rent og pænt
La colazione ottima e varia
חסרים ירקות,כל השאר מצוין,ובשפע.
Ubicación, desayuno y limpieza.
Mi tía entregó la tarjeta para pagar en el alojamiento. Luego en esa misma tarde cuando ellos ya volaban de regreso, comenzaron a debitarle de a 100 usd cada transacción para comprar criptomonedas en un sitio llamado modo gold coin. Menos mal el banco actuó a tiempo y a los 3 días pudo recuperar hasta 800usd qué habían debitado. Ella comenta que solo dio su tarjeta en el lugar pues tiene otra tarjeta y efectivo para sus otros gastos y esa la usa para este tipo de pagos. Conviene que se revise con el personal y con el equipo de sistemas del lobby porque la tarjeta quedó expuesta y los datos fueron utilizados de forma indebida. Esta es la experiencia contada por mi tía quien se hospedó en el hotel. Aparte de eso todo estuvo bien.
Room was small but comfortable. Front desk staff, Barman, maid service were all great. Great location. Near theaters. Great Italian restaurant around the corner on 9th Ave.
Bathroom a bit small but manageable.
Ļoti laba atrašanās vieta, lai apskatītu Ņujorkas centru un izmantotu starppilsētu autobusu satiksmi. Laipns un atsaucīgs personāls. Īpaši viesmīlīgi darbinieki brokastu laikā. Gardas brokastis.
Blakus esošā lifta skaļā darbība.
Posizione molto buona, vicina a Times Square ed a numerose fermate della metro.
· Camera molto rumorosa, nonostante avessimo espressamente chiesto di averne una più "silenziosa". Colazione con scarsa varietà e servita in una stanza decisamente piccola, in relazione al numero degli ospiti. Wi-fi non disponibile. Letto grande, ma materasso così, così.
El servicio fue excelente, encantada con la ubicación y el personal encargado
Bon petit déjeuner avec du choix. Emplacement idéal
les chambres devraient être plus lumineuses, peu d'éclairage
Location was good. Shampoo, constant body wash supplied. Lifts were fast.
The property itself was good. I received an invoice the morning of checkout where they had taken $169 off my payment card for charges. I made 2 charges totalling around $30. On checkout the staff member just took my key and said goodbye. I had to query the charges, then he went to get the manager, 35 minutes later the manager appeared but proceeded to help other customers with billing queries, of which they arrived after we did. All in all I felt no urgency in sorting our query. The manager did apologise and refunded $118 to my card. Lots of people just checked out and didn’t check their bills until I mentioned we were charged without being told. Please check your invoices folks.
Convenient although just next to Port Authority, comfortable beds, good air conditioning
Loud, no black out curtains, slow check in, water was always warm—couldn’t get cold
Esta cerca de time square y está limpio, el personal es muy amable
Die Lage des Hotels, das sehr nette Personal!
Posizione
Camere rumorose e vecchie
Lovely hotel in a brilliant location. The breakfast was excellent and the staff helpful and friendly
nothing
Gute Lage, guter Service
Xxx
La colazione eccellente e un ottima posizione
Conveniently located in the heart of everything
We had a double room and weren't expecting it to be so tight. (In retrospect I believe this is an NYC thing) With 4 of us with one suitcase each, we had to stack them behind the door because there was no place to put them where we wouldn't have to step over them. This also prevented us from opening the door fully but we could still get in and out. The beds weren't awesome either.
Excelente localização, equipe do café perfeita e comida excelente. A limpeza foi impecável. Quarto tranquilo, sem ruídos externos.
O atendimento da equipe do dia da recepção, péssimo. Não repassaram as instruções necessárias, como horário do café, uso dos elevadores, etc O noturno foram bem atenciosos. Não ter luz no teto, somente abajures, foi bem prejudicial.
Su ubicación cerca de Times Square. El desayuno era bastante completo y el personal , especialmente el camarero, fueron muy agradables y atentos
Habitaciones muy mal insonorizadas. Se oían muchísimo los ascensores y las máquinas del aire acondicionado. La habitación doble es muy pequeña para cuatro personas. Apenas hay sitio para dejar las maletas . Hay un armario muy pequeño y 3 cajones . Las almohadas muy bajas
location was perfect, everything was within walking distance. the area felt very safe
The free breakfast buffet was excellent
The elevator got stuck
Gitmeden önce four points ve Sheraton etikletlerini gördüğüm için tereddütsüz rezervasyon yaptım ve hatrı sayılır bir ücret ödedim üst katlar ve king suit oda tipi için , gittiğimde erken check in için talebim olmamasına rağmen varsa yardımcı olacaklarını söylediler ve tamam dedim .sonrasında booking.com sistemi kaynaklı rezervasyonun düşmediğini belirttiler ve öğleden sonra 5 civarı artık kavga gürültü odalarımızı aldık , memnuniyetsizlikle başlayan konaklama memnuniyetsizlikle bitti.
Çalışanların bu booking.com sistemini görememeleri !!! Çok ilginctir !! Ve hoş olmayan yardımcı olunmayan tavırları beni çok rahatsız etti .aslında iptal edecektim konaklamayı ve bunu hemen kabul ettiler ama sonradan vazgeçtim nedeni yaşadıklarımı burada yazmak için. Check in yapan her misafire barlarına ait indirim fişi verildiğini gördüm ve en azından gönül almak adına böyle jestler yapılabilirdi ( kesinlikle ihtiyacım yada beklediğim için değil ) ama böyle jestler de görmedim . Kesinlikle tavsiye etmiyorum .
위치와 방의 공간크기
에어컨 소리가 너무 커서 사용못함
Lokalizacja, ok śniadania, czysty pokój
Problem z check in, nowy system i czekaliśmy prawie godzinę
L'accueil, le confort et la localisation
Location Facilities
Staff did not have any experience.. I waited for 1 full hour standing at their desk to get checked in.. I was so upset and of course will never come back to this hotel again. Everybody else was also delayed and waiting long, not only me
Good stay
La posizione, il letto e la doccia
Un po’ stile vecchio. Si sente il rumore dell’ascensore durante il giorno e la notte. Non c’è un telecomando per regolare il condizionatore, devi alzarti e regolarlo a mano
地理位置好
周边环境有待改善
Tutto, dalla colazione all’accoglienza.
Nulla.
Location was convenient. Staff was friendly and helpful. Room was cozy and clean.
For the price, breakfast should be included. Especially since it's a normal continental buffet. My room door ran out of battery and kept me locked out late a night until someone came up and fixed it. A nitpick is that I wish the bedroom had a couch or extra seat for a guest.
Central location
Small rooms
Κεντρικότατο σημείο! Ολα δίπλα μας! Ιδανικό για όσους έρχονται με λεωφορείο είναι ακριβώς απέναντι!Ωραία εξυπηρέτηση!
Πολυ μικρά τα δωμάτια! Για ατομα ηταν ασφυκτικος ο χώρος!
La struttura ha una posizione eccellente
La camera per 4 persone, con due letti alla francese, era piccolissima
Konumu çok iyiydi. Çalışanlar çok yardımcıydı. Oda temizdi.
Lobi çok küçük. Aynı ücrete benzer otellerde bulunabilir belki.
Sammy’s bar, the refreshments outside the elevator
The elevator wasn’t working properly, the noise caused by the protesters and room not cleaned during our stay.
Searching on booking
Really close to times square, nice breakfast, pretty big rooms compare to manhattan
Good location and friendly staff
Cleaning could be better
Friendly staff
Tiny rooms, outdated bathrooms with old facilities; water did not run down, smelly carpets
Najbardziej podobała mi się lokalizacja. Śniadania też jeżeli chodzi o Stany Zjednoczone na dość dobrym poziomie oczywiście brakowało warzyw no ale to standard.
Rozkłada na sofa pokoju była bardzo stara zniszczona a moje uwagi na ten temat w recepcji nie spotkały się z żadną reakcją.
I didnt like anything about this place it had demonstrators out front and bedbugs inside. I did not spend not one night there and presently I am requesting my funds be returned to me
what could have been worse
Bon hôtel à prix correct.
La grève du personnel pour des revendications salariales (probablement méritées), qui hurlait, tambourinait et klaxonnait jour et nuit durant tout le séjour. Cela est rapidement devenu insupportable et nous a empêché de dormir.
Todo
Nada
hotel a dieci minuti a piedi da Times Square. personale gentilissimo, pulizia quotidiana oltre le aspettative.
nulla da cambiare
La chambre était propre et le lit de qualité. Le personnel était agréable et a essayé de trouver des solutions aux problèmes rencontrés. La salle de sport est bien équipée.
Le bruit infernal des climatisations dans les chambres, obligé de l'éteindre la nuit pour dormir malgré des boules quies. Les nuisances sonores le jour et la nuit dues à une manifestation des employés à l'entrée de l'hôtel depuis plusieurs semaines, impossible de fermer l'œil avec des cris et des klaxons jusqu'à 4h du matin. La qualité tout juste passable du petit déjeuner avec des produits sous vide, du pain et des viennoiseries en carton, des jus en brique et des fruits qui ont mauvaise mine. Des ascenseurs vétustes et très lents (les chambres aux étages élevés attendent jusqu'à 10 minutes l'arrivée d'un ascenseur le matin à l'heure de pointe). Les prestations globales de l'hôtel n'ont rien d'un 4 étoiles.
I liked the convenience of the location and how many good places to eat there were.
Elhelyezkedés, volt reggeli
Az utca koszos, tele szeméttel, hajléktalannal akik a kapualjakban alszanak. Az ágyak nagyon kicsik (max 160 cm), két embernek kényelmetlen. A reggeli unalmas, minden nap ugyanaz, bár a személyzet a reggelinél kedves és kérésre készítettek omlettet. 320 dollárt lefoglaltak a kártyámon amit korábban nem jeleztek. Ezt távozás után 4 nappal térítették vissza. A tüntetés felhallatszott a 15. Emeletre, egész éjjel dudáltak és kiabáltak.
Solicitamos dejar una valija 3 dias antes de alojarnos, primero nos dijeron que si pero que teníamos que confirmar la reserva pagando la primera noche, luego al momento de dejar la valija, nos dijeron que teníamos que pagar noches extra, muy distinto a lo que os habían dicho antes, tuve que cancelar la reserva x 5 noches e ir a otro hotel, que si nos dejo dejar las valijas, la mejor desicion
Ya expliqué
personnels sympathiques emplacement
pas de proposition sans gluten au petit déjeuner lit un peu petit dans les chambres à lit double
Incesante ruido por reclamaciones laborales.
Everything was nice, only downside the protestors
The noice from protestors
Location
The lady in the reception told me that she will take 75 dollars from my credit card as guarantee and later I discovered she took 175 dollars. When I went back to check why, the receptionist apologized and wanted to offer us breakfast vouchers but I had already paid my breakfast at the booking The staff demonstration and noise in front of the hotel
In ottima posizione
Pulizia e servizi
Neatness
Buena ubicación
Me cobraron un valor que NO ERA, hice el reclamo y solo ahí procedieron ha hacer el reverso.
La atención del personal
Friendly staff.
Small rooms, location is on a narrow but busy street, noisy strikers.
Cómodo, limpio, bien ubicado.
Nada, todo perfecto
posizione fantastica, fermata subway vicina, time square ad un passo, locali, supermercati tutto a portata di mano. colazione ottima, varia ed abbondante. letto comodo
unico neo ad essere proprio pignoli è stato il funzionamento dell'ascensore. solo 2 molto lenti visto il numero elevato di piani
Location. Not far from Boardwalk abd sea. The little pool in the hôtel.
Cold in the room.
Location is close to many walkable attraction
small dirty rooms, dirty linen, noisy street, No concierg or porter to help for luggage, lift is always crowded and
Viesnīca atrodas ļoti labā vietā, lai viegli izmantotu metro, autoostu, tuvumā ir arī lielveikals u.c. veikali, kā arī ēstuves un restorāni. Var doties pastaigās un apmeklēt interesantas pilsētas vietas. Ļoti laipns personāls. Gardas un kvalitatīvas brokastis.
Pilsētas troksnis - nepārtraukta mašīnu taurēšana. Atrašanās vieta ir pilsētas centrs, kas nav īpaši tīrs.
Staff
Old building,noisy room,elevator works in the room,you can hear all hotels bathroom use
Loved that they took cash and did not have to put it all on my CC, nice of them to have free infused water at lobby, very accommodating to have late check out,
The only downside was the protestors making noise all day, and if you get a front of building rooms you will hear them no matter the floor you have , back of the hotel you will hear nothing, so hope this gets worked out, very unfortunate and uncomfortable
Close for walk
Only elevator, take too long
Buena ubicación Excelente personal Bueno el desayuno.
.
I wouldn't stay there ever.
The whole place sucksd.
Ottima posizione, personale gentile e buona la colazione compresa. Ho segnalato l’intolleranza al glutine e tutte le mattine avevo il pane tostato. Le richieste in merito alla pulizia della stanza venivano sempre soddisfatte. Possibilità di lasciare i bagagli dopo il check-out. Reception h 24
The front desk was kind enough to put us away from the front of the hotel where protesters were marching and chanting loudly against management for increase in pay. Good value for money.
The loud chanting and protesting when you enter the hotel was disturbing at time for my teen kids who were experiencing New Yoik for the first time. Also, the lobby and especially the hallways could used some updating and brightening up.
Rien
Size. On nous a installés dans des lits de seulement 1m60 de large. L'hôtel a manqué à son devoir d'information avant l'achat et n'a pas respecté les prestations réservées et payées. Nous avons passé un séjour affreux et sommes épuisés. En conséquence, nous demandons à Booking, ayant réservé via votre plateforme de trouver une solution de réparation. Dans l'attente d'un retour et d'une action rapide de votre part sous 48 heures, je vous prie d'agréer, Madame, Monsieur, mes salutations distinguées.
Struttura grande ed accogliente. Colazione giusta e staff super gentile e simpatico. Abbiamo apprezzato tanto le bottiglie d'acqua offerte ogni giorno.
Un occhio di riguardo in più alla pulizia della moquette.
Excellent location. The staff were very happy, cheerful and friendly.
The rooms and especially the bathrooms were tired and need a revamp.
Its right in the middle of every thing you will ever need. Front Desk Staff was very efficient and polite checkin was fast and swift. Hats off to Nichole at front desk she is an execptional person and very helpful to guests
이동하는데 편했습니다.
파업만 아니였으면..
Close to Everything like Time square etc
No microwave in the room
union protest outside was not good.
pay your workers
Location
The area close by dirty, lots of garbage Your outside staff not helpful. Had to ask man to get cab, he was on his cell phone
Location, room cleanliness and space. The valet/security staff - an old gentleman - was so kind. They sent a kettle to the room on request.
AC making noise. Disturbs sleep. Elevators are hard to catch, had to wait a long time. The front desk staff - some of them- felt my queries like nuisance and wanted to send me off somehow. No complementary breakfast.
Excellent shower
noise from the protest
Ubicación céntrica. Desayuno tipo buffet con opciones variadas. Puedes dejar el equipaje antes y después de la estancia. Dan 2 botellas de agua diaria.
Solo funcionaba 2 ascensores cuando estuvimos y en hora punta tardaba en subir o bajar.
Für NYC große Zimmer
Der Aufzug, war sehr langsam
The first room we got has an issue. Bathroom door can’t able to close so we need to transfer to another room far from my family member room
The room was great. The cleaning crew was all friendly. The front desk staff were all kind. However, the front desk staff were put in an impossible position of trying to convince myself and the other guests that the protests were fine, and suggest that staying on the 23rd floor would alleviate the noise of the protestors. The protest was not their fault, but their leadership failed them.
There was a protest outside the hotel! The chaos of the protest outside the front door made coming and going a significant event each time. The noise produced by the protestors denied any productivity in the room and negatively impacted sleep. As someone who spends 200+ nights traveling for work, this was the worst hotel experience I've had.
The location is great, the room and bathroom size is decent for NYC. The staff, especially Chloe were very helpful and efficient. The room felt newer than the photos show so I was pleasantly surprised.
A few minor things - there was usually only one elevator available. Seemed like housekeeping would use one and during peak times, the wait was long. Housekeeping took my towels and didn’t leave new ones. The hairdryer started sparking. Both issues Chloe at the front desk had fixed immediately. The lock on my door was jammed when I got there but that was seen to quickly as well. The protesting was loud but easy enough to ignore.
комнаты маленькие очень
Excellent location
Nothing, every thing was perfect
The location was great.
Therre was the demonstration of hotel's' employees when we were there. Despite we got several warning notice from the hotel before we checked in, the noise from the demonstration still far more annoying than we expected, for the air horning and people shouting continued the whole night.
El ruido en la entrada toda la noche y el día El menú del desayuno no es variado
My stay at the Four Points by Sheraton Midtown - Times Square was great! The staff was friendly and helpful, and the hotel was clean, comfortable, and well-maintained. The location was perfect and close to everything, making it easy to get around and explore the city. I had a great experience and would definitely recommend staying here!
Ubicación, el olor riquísimo, amabilidad del personal
Pocos ascensores y habitaciones muy pequeñas.
Nothing it was very very bad
The stay was not accommodating at all the protesters downstairs 24 hours, making really loud noises and asking people to honk.
Resort fee included in bill, only clean the rooms and replace the towels every other day (so no maintenance to room during 2 day stay)
Good location. Fast check in an check out. Clean .
Old interior and small room, big price, noisy .
Room was clean
The cost was exorbitant no breakfast ot amenities.
Kevin at the front desk was amazing even though there was craziness outside with the protest. He made sure New York treated us well.
good location and clean place
strike took place outside the reception the entire time we were here and they banged drums shouted and whistled 24/7. also charged a travel fee for the two days and tried to make us pay for breakfast even though they said it was included. staff were not very helpful and man on breakfast was quite creepy towards my gf- checking out became a 40 min issue and staff used their phone calculator to estimate what we needed to pay which also wasn’t correct. very unprofessional and unhelpful . would not stay here again unless major improvement was done.
The location
The procession/protest in front of the Hotel. Big noise!
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
Areas to consider
Cleanliness
8.05/10Overall cleanliness was good, but some reviews mentioned issues with room conditions.
Service
8.55/10Many reviews praised the friendly and helpful staff, especially during breakfast.
Location
9.05/10Location is frequently mentioned as excellent, particularly for access to attractions.
Room Quality
7.55/10Rooms are described as small, with varying comfort levels but overall acceptable.
Amenities
8.55/10Amenities were satisfactory, particularly the breakfast offerings and in-room facilities.
Value for Money
7.55/10Some complaints indicate that prices may be high for the comfort offered.
Food and Beverage
8.05/10Breakfast received positive feedback, though some found it lacking in quality.
Overall Experience
8.25/10General satisfaction reported with some noted areas for improvement.