Padma Resort Legian

The resort had everything that you need. Heaps of food options, close to the beach, heaps of restaurants within a short distance and the staff were extremely friendly/helpful.

It wasn’t cheap to stay there but it was definitely worth the money.

everything

nothing

Breakfast was excellent, most impressed with gluten free options and staff attention to special dietary requirements.

Everything

Nothing

Amazing staff, service and entertainment.

We couldn’t stay longer haha, we loved every second :)

Staff are excellent and so polite

Amazing pools, rooms, location, service, room service, breakfast. The best place i have ever stayed.

Nothing

The gardens were beautiful.

The fireworks were annoying every night. Also one of the nights a lady singer was so loud, I would hate to have had young children and getting them to sleep. The air conditioner in the room was so loud we had to turn it off to sleep. The first night it was so bad we had no sleep (clanging noise) after complaining the clanging noise was fixed the next morning.

Location , staff , food superb

We love this resort and have stayed here multiple times because it is so great.

I don’t have any complaints.

Everything

Can't think of one thing

The service sets the tone for your stay from the start with how welcome you are made to feel. Everything is done with the guests experience in mind and it shows

Nothing to report that I didn't like

Everything! Such a great resort! Felt safe and respected by all staff who were super helpful and polite Facilities and choices for entertainment, food etc were amazing

Nothing, could not fault the place!

Beautiful gardens

The staff were amazing and great facilities

Everything

Everything

Loved it all!

Nothing

Distance for small kids from back of resort to front is pretty large

The main pool.

Rooms need updated.

Great

We have been to Padma a lot over the years Found this last visit just very busy at breakfast Also impossible to get sum lounges by any of the pools around mid morning .

Nice, clean accommodation in a great location with beautiful gardens. Incredible food (especially the breakfasts) and friendly, helpful staff.

The rooms and decor are slightly ageing. They are well kept and very nice but could do with some modernising. Lots of families with young kids - not ideal for solo travellers.

Very accommodating for every person. Whether your young, family or elderly.

Every thing is perfect the pools the breakfast and the staff are all just so good

Alles was prima geregeld. Al vanaf dat je binnenkomt bij de balie/receptie wordt je al ontzorgd. Vervolgens mooie, moderne kamers, topfaciliteiten, een een zeer goede bediening. Allemaal top geregeld.

Been going there for over 35years. The location, the staff and service were as always exceptional.

Stunning

Nothing

Great for families - nice buffet breakfast options

Enjoyed it but kids got a bit bored with the kids club options by second week. A bit more activity based with things like football or whatever would be good

Absolutely everything! The staff make this place amazing

Grounds were immaculate, room was great, breakfast was the best buffet with so many options, the pools are huge and 3 to choose from, the staff were excellent and took their time to get to know us despite it being a large resort, it’s in the perfect location in legian, the spa was on the expensive side for Bali but it was beautiful

No faults

Very clean and tidy great pools

Couldn’t fault it

An enormous 5 star resort. Impeccably well maintained. Not a single leaf or blade of grass is out of place ! Exceptional service in every department. Incredible pools. Buffet breakfast is excessive but delicious !

Not really a negative....but the resort is huge. It took us just over 5 minutes to walk from the beach access (SW corner) to building K3 / Level 3 (NE corner)

Superb breakfast offer. Room very high standard with great air conditioning and water pressure, way better than usual bali standard. 5 pools to choose from, 3 with swim up bars and one adults only which was great.

No premium sports channels on the in room TV. Fox sports was available but only in the bars / public areas, so could have been available in room for ease if wanted to watch.

The breakfast , the pool choices

Nothing

The whole experience with garden club is fantastic.

Beautiful grounds, chalets lovely, very friendly atmosphere. Great selection of eating places. Property location was great to shopping beach restaurants.

Linen was luxurious, cocktails plentiful, and a pool for any holiday type! I preferred the quieter lagoon pool, but there’s also an adults only sky infinity pool, and a larger main pool for social groups!

Beautiful place and excellent service

The staff were all great and welcoming and helpful

Pools were everywhere

Slightly expensive

A Masterclass in Hospitality and Allergy Safety – Our Unforgettable Stay at Padma Resort Legian ​I cannot say enough wonderful things about our recent stay at Padma Resort Legian. From the moment we arrived until the second we left, we were blown away by the level of care, professionalism, and genuine warmth shown by every single member of the team. If you are looking for a resort that combines luxury with a heart of gold, this is it. ​Unmatched Excellence in Allergy Safety ​The absolute standout for us—and the reason we will be lifelong fans—was how the resort handled our complex dietary requirements. Traveling overseas with severe allergies can be incredibly stressful, but the team at Padma turned that stress into complete peace of mind. ​We had to navigate gluten-free, lactose-free, and an anaphylactic allergy to MSG. In many places, this would be a logistical nightmare, but the Padma team "nailed it" at every single venue. From the sprawling breakfast buffet to the fine dining options at dinner, the chefs were proactive and diligent. They didn’t just wait for us to ask; they came out to check in on us personally, ensuring every meal was safe, delicious, and prepared with the utmost care. To feel that level of safety while on vacation is rare, and the culinary team’s dedication was truly outstanding. ​Service That Feels Like Family ​The service here is impeccable, but it’s the friendliness of the staff that makes it special. We want to give a massive shoutout to Yogi and Gus at the pool. They were absolutely amazing with our son, making his holiday so much more fun and engaging. Their energy and kindness didn't go unnoticed, and they are a credit to the guest service team. ​The Perfect Family Atmosphere ​The resort itself is pristine—spotlessly clean and beautifully maintained. For families, it is a paradise.

Everything was amazing

What a wonderful holiday. The hotel was everything you could wish for. Amazing staff, attentive and helpful. The pools were brilliant, beautiful gardens, amazing breakfast. Plenty of amenities in the bathroom, loads of complimentary water. The day spa was divine. Can’t fault it

Nothing to fault

Stunning gardens and extremely well maintained in all areas.

It would both difficult and unfair to offer any criticism of this excellent hotel

Amazing resort

N/A

I had a lagoon room which was sensational

Everything was super. Can’t fault it

Excellent location , close to beach & shopping I’ve been to both the Padma Legian & Padma Ubud Excellent food , the breakfast is exceptional, so much to choose from including diary free options Restaurants are great , everything from Japanese , buffet themed evenings & by the pool food The Padma Spa offers the best warm stone massage I’ve ever had ( wonderful masseuse named Kris ) The gardens, scenery & rooms are beautifully maintained Huge King bed , lovely linen and pillows. Housekeeping did a fabulous efficient & discreet cleaning. We were greeted with smiles from all the staff Love this resort

Only thing would be the offer for upgrading my room wasn’t given & I’d have done this.

Padma Resort Legian バリ島にはこれまで10回以上訪れていますが、ここは私にとってただのホテルではなく、“帰る場所”です。 チェックインの瞬間、日本語対応スタッフのTedyさん、Istiさん、Sumeiさん、そしてラウンジスタッフの皆さんが「お帰りなさい」と迎えてくださるその一言で、一気に心がほどけて、ここに戻ってきたんだと実感します。 母子2人での滞在でも不安は一切なく、いつも温かく見守っていただき、まるで家族のように安心して過ごすことができました。ファミリーにも本当におすすめできるホテルです。 美しく整えられたガーデン、清潔で心地よい空間、美味しいお食事。どれも素晴らしいですが、このホテルの一番の魅力は間違いなく“人”だと思います。 長年通っていますが、変わらない優しさと心遣いに、毎回心を動かされています。 いつも温かく迎えてくださり、本当にありがとうございます。 また「ただいま」と言える日を、心から楽しみにしています。

The location of Padma was one of the reasons I booked here to take my 4 Granddaughters aged 9,11,16 &21 as it’s closed to the beach and shopping area. On arrival at Padma we were greeted by lovely staff but when I actually went to book in it all when rapidly down hill then. We flew from Melbourne leaving at 9am, after being told by Garuda our flight was at 5.30am, but whilst on route the airport it changed to 9am. Anyway I digress. We finally get to the check-in counter to be told that there were no two rooms with connection in doors that I requested from my Travel Agent. Not only that but for some reason they had the rooms booked in my 16 and 21 year olds names!! Then to be told there was no two rooms with a connecting door available and that I should ring my TA that it was their fault. Because they inform Expedia what is needed by the travellers. When hearing this I absolutely refused them that I would ring my TA and insisted that I want the situation rectified as I’d paid a very large sum of money for 5 of us to stay from 30 March until 9 April. The man at the desk kept on insisting it was my TA who made the mistake. Who by the way I’ve been using for close to 20 years and in that time hasn’t made one mistake with my travel bookings. He kept apologising that nothing could be done. I wanted my 3 Granddaughters aged 9,11 & 21 in one room as they are sisters and my 16yr old one and myself in another room via a connecting door. He kept saying sorry we haven’t got any, but we have two rooms on separate floors. Well I then saw red and lost my patience insisting on seeing the manager. He came out and was explained by his employee what was going on. Well we went through the whole situation again, this time with me threatening to insist on asking for. refund and myself and the girls going elsewhere. Meanwhile the girls had been very good even though they had been getting restless after about 45 minutes at this stage. They finally found 2 rooms with a connecting door but the only problem was they had. King size bed in one room and 2 singles in the other in which they could put another slightly smaller single bed into. I was hot tired and over everything that I just relented and said yes. The only thing they wouldn’t do was changed the names on the reservations to my name as my TA made the mistake on the original booking to my 16 year old name. So I said well if that’s the case maybe I’ll let her pay the bills at the end because she has no job as she still in school so let’s see what happens. The manager just looked blank. I was over all this and for my families sake I just accepted it and we were shown or rooms. The staff were pleasant enough all over the resort which was nice. The breakfasts were very nice each morning. There was once young guy who asked us if we would give him a review on his performance etc. But because we were out and about all day and got back to our room it took use 3 or four days to do it. Well he was very pleasant getting our coffees and kept asking each day had we done his reviews? We kept explaining why and he said that’s ok same again for the next couple of days. It did become a bit annoying as we just wanted to enjoy a nice family breakfast. The last time he came to us and asked again we politely said yes we had done it the night before. So he said thank you and we never saw him again. Which was a bit cheeky of him, but I guess we understood. In summary I wouldn’t stay here again because of it being horrible overpriced.

Everything’s beautiful, the staff was super helpful and nice, esp Mbak Risma, Bli Uci and their team. It was a good pleasure to stay here ✨

My stay here was made so comfortable.Nova from the club room, he was sensational. He may check in and ease and on my second last day insured I got the extras that were included in my room/returning customer. Any problems I had were fixed with ease even though my housecleaning kept talking to me in Bahasa, Google translate works a treat.

We loved the pools, the location and restaurants.

Have more fans in the main restaurant.

I like ever about the property, the location, the facilities, the staff and the food. Free yoga and bike rides, loved the Padma Musical Series too

Nothing.

I am disappointed with Padma Resort. For a five-star resort, I expected a much higher standard of service and resolution. We flew all the way from Los Angeles for our first time in Bali to celebrate our ten-year wedding anniversary with our toddler. After an 18-hour flight, we arrived tired, hungry, and with a screaming child. All I wanted was to check in, get settled, and find food quickly. At check-in, we were offered a promotional food and beverage credit, but it was not explained that this was a one-time offer only available at that moment. I assumed it could be purchased at any time during our stay. When I tried to purchase it a few days later, I was told I couldn’t. I asked if an exception could be made given that this limitation had not been clearly communicated, but management (Ms Ling) refused. Ms Ling also told me that making an exception would take away from other travelers. It’s unclear how honoring a one-time exception in this situation would negatively impact other guests. For a five-star resort that prides itself on customer service, this level of inflexibility is very disappointing. In just four days, we spent over 8,000,000 IDR on food and beverage, and 17,000,000 IDR for a five-night stay—so honoring the promotion would still have resulted in significant revenue for the resort. Instead, it felt like the resort was more focused on making an extra 1,000,000 IDR—a relatively small amount for the property, but a meaningful amount for a traveler—than on providing quality customer service. This situation could have easily been avoided with clearer communication at check-in. The resort should ensure staff are properly trained and retrained so that important policies like this are consistently and clearly explained to guests from the start. Overall, this experience tainted what was meant to be a special celebration. Many friends have asked where we’re staying, and unfortunately, I would not recommend this resort based on the customer service alone.

Excellent breakfast Very comfortable and large bed Very clean and well kept report Great location Well priced pool bar

Nothing

Maysa was amazing!! She made our stay wonderful!!!

Breakfast was excellent, large choice of menus and clean with attentive staff. Location was good for usual walks to stalls/shops. Security was everywhere so felt very safe at any time of the day

Pool salt levels early in the mornings. Check for granules if it's before 9am.

Het complex is ruim opgezet en ligt in een prachtige en goed onderhouden tuin. De kamer was basic maar verder prima! Het complex ligt in het centrum van Legian en is omringd door diverse lekkere restaurants. De locatie is top!

We vonden het te massaal en het ontbijt viel wat tegen. Veel warme gerechten, moet je van houden. Weinig broodsoorten met beleg. Wat een echt minpuntje is, dat de kamers erg gehorig zijn en van elkaar gescheiden worden door een enkele deur. Niet 5* waardig.

We had a lovely stay and received terrific service from Maysa during the breakfast service. Special mention to Senti for organising our dinner buffets. Would highly recommend and will come again.

We had a lovely 7 days by the pool and lagoon in the sun. We enjoyed the friendly , enthusiast and helpful staff. They made our holiday a memorable family experience. Loka learnt all our children's names and was very engaging. Eka made my wife's 50th Dinner very special, singing happy birthday and giving her flowers. The Morning Chef Sutar was so accommodating with my wife's gluten free and made her feel special and cared for. Haddie at reception was helpful. Alex was great with entertainment. Juli was great at breakfast

Cleanliness and always tidy at resort

Nothing to dislike

There was lots to do and great restaurants and great staff

I liked everything

Everything was excellent Staff super helpful and friendly Food was excellent

Nothing

The property provided a very welcoming and calmly feel.

Happy hour should be longer

Nanda from the buffet breakfast was absolutely incredible such a kind, genuine, and thoughtful man. One morning, my husband was unwell, and without hesitation, Nanda organised food and coffee to be sent to our room while the Padma doctor was caring for him. Nothing was ever too hard, he went above and beyond in every way. The following morning was my birthday, and Nanda surprised me with cake and music… such a beautiful and unexpected touch 💙 These are the moments that turn a holiday into lifelong memories. Padma has been the most incredible experience for our family, and we are so deeply grateful.

Every-time we visit Bali, and I’ve been into so many hotels and resorts, this Resort has been one of the best place to stay. From the location, services, rooms and facilities which are very much comfortable. Honestly, since we basically already got everything provided there, I prefer to stay at the hotel and explore around it rather than spending my time outside. Very peaceful, full of nature, near the beachfront. Special thanks to Mas Hadi (Receptionist) for being such a great helper and lovely host. Can’t wait to come back here! Very recommended.