Hakone Kowakien Tenyu vs Similar Hotels

Large, comfortable rooms; well-decorated.

More like a mini-house with a private onsen upstairs.

Rooms were spacious with some positive remarks, but maintenance issues were noted.

Rooms were spacious and comfortable.

Very clean and well-maintained facilities.

Standard quality for this hotel tier.

Multiple mentions of poor cleanliness and maintenance issues highlighted by several guests.

Many guests praised the cleanliness of the facilities.

Beautiful location although a bit remote; transportation is needed.

立地、サービス、食事、温泉とどれも満足できる内容です。

Location received positive remarks, described as excellent and beautiful.

The hotel is well-located for exploring Hakone, with a beautiful surrounding.

Exceptional service from the staff; very courteous and attentive.

The staff welcomed us warmly and made our stay enjoyable.

Staff was generally described as friendly and helpful, with some service issues related to language and efficiency.

Exceptional service from the staff, although there were minor issues with a new staff member.

Diverse options available; however, some meals may not be vegetarian-friendly.

Both the kaiseki dinner and breakfast were top-notch.

While some meals were enjoyed, others were criticized heavily.

Highly rated buffet breakfast and dining options.

Excellent amenities including a tranquil onsen and a variety of dining options.

Private onsen in the room was extensive and suitable for families.

Private onsen experience was highly praised, though some amenities had issues.

Great amenities including onsen baths and activities for families.

High price point but generally worth it for the experience.

Though it was expensive, it was an experience worth the price.

Mixed feelings about overall value, some guests felt it wasn't worth the price.

Good value considering the facilities and services offered.