Protea Hotel by Marriott O R Tambo Airport vs Similar Hotels

Rooms are small but comfortable; some issues with amenities noted.

Rooms described as small and dated, affecting comfort for larger groups.

Mixed: some guests enjoyed newer, comfortable rooms, but many reported cold rooms, lack of AC, no bathroom doors, faulty TVs and showers with issues; overall room quality is acceptable but inconsistent.

Some discomfort mentioned regarding bed quality and noise from neighboring rooms.

Mixed sentiment regarding room quality and cleanliness due to outdated amenities.

The room itself was dirty—the bedding and floors were unclean.

Mixed reports: several guests mentioned mold in the shower and cold/unpleasant rooms, though others called rooms clean; overall cleanliness is below average due to specific hygiene issues.

Some reviews mention cleanliness positively, but others indicate issues with bad smells and old facilities.

Proximity to the airport is a highlight, convenient for travelers.

Ideally located for late airport arrivals but distant from tourist activities.

Consistently praised for proximity to the airport and convenient shuttle; location is a major positive for transit travellers.

Many reviews praise the convenient location near the airport.

Staff were friendly and accommodating, though some service inconsistencies noted.

Staff was friendly and welcoming. The shuttle service was reliable.

Strong positive sentiment for staff and shuttle service — staff repeatedly described as friendly, helpful and shuttle reliable; service is a clear strength.

Most reviews highlight friendly and helpful staff, though some mentioned issues with shuttle service.

High quality of food and beverage received positive remarks across reviews.

Complimentary breakfast received mixed reviews; dinner was unsatisfactory.

Breakfast generally described as simple but sufficient; a few guests praised the food while others found it basic — overall satisfactory for the hotel's purpose.

Mixed feedback on food quality, particularly the experience with restaurant service.

Good amenities overall, but some upgrades needed for better guest experience.

Complimentary breakfast and airport shuttle service mentioned positively.

Basic amenities present (free shuttle, breakfast) but problems noted with in-room facilities: no tea/coffee in rooms, faulty TV/plugs, occasional unreliable Wi‑Fi and older showers.

General positive sentiment about basic amenities like shuttle service and breakfast.

Reasonable pricing for quality, though some guests felt it could be better.

Great value for money and convenience despite cleanliness issues.

Frequently described as affordable and good value for an overnight/transit stay, making it a sensible option for short stays near the airport.

Overall decent value indicated, but some reviews felt the facilities were outdated.