Four Points by Sheraton Saskatoon

The view and the swimming pool service was very good,parking was good

The elevator was so slow there another ppl that were saying that also. The rooms could use a mirror out by the tv. It make getting ready easier. Besides that it was a lovely room

The location is very good for this place . All amenties are near by walking distances. The hotel itself is good value fir money . Above expectations.

NA

shower was difficult to set temperature. Safe didn't work.

The beds were awful. Time to replace mattress. The bathroom was dirty. The grout on the bathroom floor tiles was discolored with dirt. The shower had mold on the grout.

Location is good

We found bed bugs!

Good selection of breakfast, dining room staff accommodating and pleasant. The room was clean and had all the amenities you would need. Nice to have a full shower, however did find the shower and tile floor a little slippery. Desk staff and housekeeping pleasand and accommodating, also.

The bathroom smells like body odour and the sink was full of gross black stuff

The floors were sticky and dirty. There was no breakfast included that seemed like it should have been

This place is of the amazing place I can recommend to stay in the Saskatoon. The room was clean, spacious, and the bed was comfortable, providing a good night’s sleep, I almost asked the staff to pack up the bed for me :) free parking were also nice conveniences

Nothing to be honest.

It was clean.

-the hot-tub jets weren’t working -the bed was an old spring bed, felt like I was going launch into orbit when I rolled over, or roll right out of bed

Not much. The staff were friendly.

The bed was horrible, it was so old it sank when I sat on it, it was uncomfortable and did not provide a restful sleep. The pillows were so flat I had to stack all four to have any support at all. The heat was cranked when I got there and the room was 82F. Why? The bathroom floor looked like a child put it together, there was grout everywhere, didn't look professional, there was glitter all.over one side of the bathroom door frame. The carpet was threadbare, and the furnishings were aged.

Mattresses and pillows weren't comfortable. Carpet was worn. Bathroom floor tile had been replaced with a mix of white tile, some unglazed some thinner than what was on the floor already. It left a trip hazzard.

Location and beds were comfortable

No breakfast. No coffee or tea in lobby.

The location

The hotel needs upgrades. A smart tv would be nice. The bathroom needs fixing (I thought I was going to fall thru the shower floor). The hot water took forever to heat up and didn’t last very long.

Location was ideal. Beds were comfy

Not enough parking, bathroom wasn’t very clean

The location to the venue I was attending and stores around it

While I did see security inside, it was a bit unsettling at times outside at night with having my daughter with me Also no breakfast in the morning

Location was convenient

Room was quite expensive for what it offered.

I like the bed room very nice comfy super clean

no toothpaste was forgoten and the food voucher was forgot and the food is alittle bit not really good maybe add some fried rice nxt time

Easy to access, good parking, clean, friendly staff, restaurant on site.

I didn’t like that, although there is additional parking behind the hotel, you cannot enter into the hotel from either of the doors at the back. They are emergency exit only.

Passing through on a regular trip. First time at this property. Went with a brand I thought I could trust but I am left wondering if Marriott has audited this property in a while. I was disappointed in the room upkeep and cleanliness. The grout in the bathroom was so dirty, it was black (originally white), carpet had debris, desk wasn’t cleaned, chair in room had half the faux leather off and rest was coming off (it needs a dumpster), something hanging off the curtain, scuffs on the wall. Public hallways had lots of scuffs and dirt that wasn’t just from a busy weekend. I stated this in the survey they sent and received an impersonal, seemingly pre-formatted reply saying they’d inform team leaders and hope i’ll come back. I love giving folks a second chance and wouldn’t post a negative review had the response even addressed my specific concerns. In this case, I will sadly have to give them a hard pass. I think a basic standard or expectation should be to feel clean in the room. Didn’t use any other facilities. There was no breakfast (maybe they don’t on weekends???) not sure Great location if passing through with lots of services close by. Staff at front desk was professional and friendly.

The hotel is the definition of lipstick on a pig. At first you think it will be ok… until you get to your room. The a/c had wires hanging out of it, huge red stain on the carpet, the pleather chair had half the black material peeled off, light fixtures in the bathroom were speckled with rust, art work was from 1965. When we pulled the blinds down there was dirty hand prints all over it and small holes and rips. Random screw holes in the wall from maybe moving pictures? Carpet in the hall is lifted and peeling. It’s dark and dindgy. We cancelled our second night it wasn’t worth staying. Stay somewhere else.

not much, staff need to do better trained better to deal with vulnerable situations and people. and to just be nicer and welcoming in general to guests checking in. will not be booking here ever again.

the staff was not helpful at all, we asked for a discount on our stay or partial refund because we were woken up at 3:30AM to a little boy (4 years old) locked out of his room scream crying. the security guard did not follow protocol. he went downstairs and got a key to the room the boy was banging on and let him in. he did not check for adults nor if was his room. the little boy was in a diaper. i was with my infant and disturbed. i went back to my room and called mobile crisis in hopes they would do something but they also were waiting on the call from hotel which probably never came. RCMP should had atleast been notified. not okay.

Everything

Nice friendly staff. Had breakfast every morning and it was very good. Wait staff was awesome!

The hot tub jets were not working which was very sad as there are no bath tubs to relax in either!

Lots of noise from the hallway all night.

Good location near food and Walmart

No Keurig-style coffee maker. Who doesn't have that? I want good coffee so put a keurig in and I can grab pods from Walmart or from home. No staff making sure that kids from staying sports teams aren't running over and over down the halls. People like us had to go into the hall and yell at the little buggers, as their parents were apparently deaf. TV should have streaming device we can tap into with our passwords for Netflix or whatever. And who still uses dim and dull compact fluorescent bulbs? Four points does! That is just ridiculous.

Nothing

Everything

Had to ask for room to be cleaned and it’s not clean . They made one bed but not the other who does that !! Did not restock plastic cups and coffee creamer etc Run straight hot water for shower not hot at all No towel step out on the tile when it slippery

Breakfast was terrible Mattress was uncomfortable

I

Good

Rooms were clean, very comfortable bed. The stuff were extremely accommodating and allowed us to check in early. Would definitely recommend this hotel.

The women who checked us in was fantastic, friendly, great experience so far

Room is clean and spacious. Front desk (surpreet) is so nice! Kudos!

Only one channel on TSN no football games CFL Someone tried to come and fix it. They said there’s nothing he could do.

Great stay!

I didnt like it

I enjoyed the service

Bed was very comfortable.

A bit run down.

Hotel needs to be redone, bathroom smelled awful and shower dripped all night which was loud. Beds are old and nasty. Don’t stay here it’s run down dive!

There were people bouncing balls and running down halls all night ! Didn’t get a wink of sleep

On a quick trip into Saskatoon for a family funeral- booked 3 rooms for our family- our room was in worst condition- worn carpets in room- bathroom had cracked floor tiles mold in corners of shower- pool facility was not monitored younger kids were using pool without adult supervision including climbing water slide when closed- appears hotel is in need of a renovation to keep up! They did provide free breakfast coupons for use in restaurant- which helped with start of the day routine!

It's a good, clean, well maintained property but at least one bed mattress could stand replacement.

Convenient to get to, clean and quiet

Parked in the back and no keycard entrance back there, had to either go through restaurant at side (while open) or front.

Disappointed to find the water slide operates on a very sparse schedule. We chose this for a back to school fun mini vacation with the thought the kids could water slide. However we went on a Tuesday and the water slide does not operate that day. We also requested a cot and were told we could not have one in our room. Food was good in both restaurants and room was good ( needing some minor upgrades) beds were comfortable

👍

Good place to stay

Yes everything

Nothing

Hallways smelled

Officially, the worst Four Points or any Marriott Bonvoy property I've ever stayed at. It just just awful: dirty carpets all over, including elevators, hallways, and the room. Broker sink, broken shower, poorly repaired tiles, broken tiles, yellow-ish bed sheets, etc. Highly not recommended. Stay away from this hotel.

Officially, the worst Four Points or any Marriott Bonvoy property I've ever stayed at. Dirty: carpets in hallways, elevators, room carpets, hairs in the shower. Broken items: sink, shower base, tiles, very badly repaired tiles. Everything just screams "Cheap!", but the room price is not. This experience made me rethink trusting the Marriott and Four Points brands. Will never stay in this specific hotel again and may avoid Marriott altogether. Lessons learned: check the reviews.

The room was clean, spacious and the bed was comfy. The staff member when we checked in was terrific. I didn't like that there were a bunch of people smoking cigarettes and pot right outside the main entry when we arrived with our kids. I was also disappointed that the waterslide doesn’t operate on Mondays - would have been nice to know that in advance from the listing when be booked.

Its walking distance to the shopping area at food

Room was clean and spacious. Noisy halls when people were walking thru.

Good everything

Did not use anything else but a stay in the room. Bathroom tiles are broken and room needs minor upkeep and repairs. Elevator carpet really dirty. Really noisy with children crying and coming and going in hallways at 11:00 pm. Finally, kids running in hallways at 2am. Not what we expected at a Four Points hotel.

Location of hotel

Older property. Room itself was ok however carpet was quite stained. Bathroom floor tiles cracked. Wifi signal only fair. Could easily hear noise in hall and upstairs room. Likely would not stay here again

Comfortable and friendly staff.

This hotel is in a good location with lots of food options. The staff are very friendly. It feels a little old and the pool area was not the greatest.

Would stay again

Great location with restaurants and shopping. Amenities were as listed, staff were very accommodating and helpful. It was quiet at night, bed was comfy. One thing they could have is an extra blanket. The heavy duvet was too warm, blanket would suffice.

Property is showing its age, and the exterior grounds could use some better maintenance (weeding, garbage pickup). Overall an enjoyable stay and a decent price, with easy access to major arterial roads.

The room was fine, but the bed was like sleeping on the floor - hard as a rock! Our bathroom was in disrepair, broken tiles on the floor, rotting door jamb. The desk chair was peeling and uncomfortable

The hotel staff were friendly. Everything else was subpar. The bathroom tiles/fixtures in the shower were broken and not clean, and the bathroom had a horrible old sweat smell. I have no idea why but it wasn’t pleasant. It was a family trip with young kids who were excited to water slide. They didn’t post anything or have a sign up to prevent kids from going on the water slide, but when we asked why the water wasn’t running on the slide they said they don’t put it on Mondays and Tuesdays. This was not disclosed anywhere and no signage was in place to let people know. The beds were very uncomfortable. The hallways and general noise in the hotel was very loud. Simple repairs had not been done. Main bathrooms close to lobby were not clean at 8 am in the morning.

There was consistently a hum in room, sounded like a pump in the distance.

Just ok

Clean hotel with great food options nearby. Would stay here again!

Clean

I had one of the worst experience staying at Sheraton Four points Saskatoon. I regret of booking there to stay overnight in between our travel. I had a uhaul trailer packed full of household stuffs, i specifically asked their front desk staff as to make sure it’s safe to park my vehicle with the trailer there, they were told it’s a good spot as it’s facing towards the surveillance camera and they never had break in issues in the past. Unfortunately we became the victim, next day shockingly noticed all over packed 2 suitcases, kids toys, appliances, and our personal belongings all stolen. They were visible on the camera’ surprisingly their CCTv’s only use if like this event ever happen what a joke !!! This had ruined our entire trip and terrible experience to add on to this, the room which they have provided, air conditioner wasn’t working well all night. I should say this Manager ; responded after i called them, and brought this to his attention he told they have been notified by the staff about this, in a general statement told “ In saskatoon it’s common to have this kind of incidents “ and he reimbursed the money i paid for stay. The reason i paid extra to stay in there just because i felt they have reputation and also do have security system but all my hopes weren’t true. I don’t recommend people to stay in here especially when your moving your belongings with the trailer’s etc.. “ We were mugged at their Premises “

The Four Points Hotel is very quiet, easy parking, and convenient for local restaurants. Thank-you.

Very good and clean hotel

The tiles were all cracked in the bathroom. There was only two towels.

We liked the easy parking and the quietness of the hotel. We also liked the view from our window. Thank-you.

The location is great. Lots of stores & restaurants are within walking distance.

Room was dirty black mold in shower leaky shower head. Bottom of door frame bathroom is rotton because of water damage.

The staff went above and beyond. Absolutely fantastic. It was clean, comfortable, convenient to our venue we had to be at

Can’t think of anything