Troia Design Hotel vs Similar Hotels

Mixed: comfortable beds and spacious apartments noted, but several comments about need for renovation, kitchenette usability issues and some maintenance problems.

Rooms need renovations; A/C issues reported.

The apartments were described as spacious and comfortable, contributing positively to room quality.

Mixed reviews regarding room quality; issues with old furniture and cleanliness noted.

Mixed: several reports of missed cleanings, dirty pan, unclean crib mattress and occasional lapses in bathroom/linen attention.

The cleaning of the bathroom was very bad.

The presence of ants in the kitchen and living area was mentioned, indicating issues with cleanliness.

Multiple mentions of cleanliness issues, particularly in bathrooms and general room condition.

Very positive: repeatedly praised for proximity to beach, marina and good overall location.

Good location near the beach, but shopping options are limited.

The location was highly praised for its proximity to the beach and natural beauty.

Consistently praised for excellent location near attractions and amenities.

Very positive: multiple mentions of friendly, attentive reception and staff; good customer attentiveness despite some isolated service follow-ups not fully resolved.

Many staff members appeared unfriendly, lacking hospitality.

The reception staff showed a lack of information which affected the service experience.

General sentiment indicating good service and friendliness of staff.

Generally positive: breakfast often praised (waffles, variety, show cooking) though a few guests felt it was below a 5-star expectation or had minor issues with specific items.

Breakfast choices were limited and not replenished effectively.

Limited dining options and closed restaurants during the stay negatively impacted the food and beverage experience.

Breakfast mentioned positively with a good variety; overall dining experience decent.

Generally good: pool and other amenities praised; some negatives include a very small gym, washing machine problems and limited immediate kitchen utensils.

Amenities are good but some areas need refurbishment.

The unavailability of certain amenities, like the infinity pool and limited bike rentals, affected the overall rating.

Good amenities like pools and breakfast but some facilities are poorly maintained.

Below expectations for some: described as expensive given the flaws (cleaning, kitchen, maintenance); additional charges like parking also noted.

Considering the price, the quality did not fully meet expectations.

The high prices at the local supermarket were noted, leading to concerns about value for money.

Guests feel the hotel does not meet 4-star expectations considering the price.