Ryde Castle Hotel by Greene King Inns

Nice staff, great place. Cleaners, small tip… anti mould spray on bathroom tiles. Bathroom yuk

Lovely stay at a historic castle with ties to my family.

Room very clean but could of done with bath mat in bath as slippery. Staff very polite and helpful.bar very nice.didnt require parking.only downside.a lot of noise in garden till very late due to a function

Friendly and helpful staff but just not enough of them. It felt like a corporate profit-driven process has stripped it of the charm I'm sure it once had (as a restorative leisure milieu). Sad, but the way of the world I fear.

If you use a wheelchair make sure you state this when booking. Accessible suites are only available on the 2nd floor and the lift does not go to the third floor. We were on the third so we had some steps to use and drag the chair up. An access ramp is at the side of the building but, if you cannot do stairs, you have to wheel through the outside bar patio in the front, into the back of the bar, through the restaurant and out into the lobby. Very small lift as well if you have a lot of baggage and a wheelchair. Make sure you order your meals AT THE BAR. We were not told this at check in (although they made a reservation for us at the restaurant they neglected to mention we had to go to the bar to order) and we sat for 15 minutes waiting to flag a server! The hotel itself was nice (we had adjoining rooms) and rooms were clean and comfortable. It was very noisy though as you are on a main road (lots of motor bikes!), noise from the patio at the bar and noise from people entering and leaving the building. I'm not sure we would stay there again, but it was great experience staying at an historical building right on the Ryde seafront.

This is a brilliant location in IoW - we used it for the festival. Some issues with cleaning as we had mugs not washed out, tea and coffee not replenished and our soap ran out in the shower. That said, it served a purpose and we’d be back.

At £170, we expected a far cleaner nicer room,. To be fair, the staff had had an incredibly busy day due to the festival. But honestly at that price, I won’t be using green king again.

A good hotel with friendly staff. It could do with net curtains in rooms overlooking the beer garden to help with privacy the only option is to close the black out curtains

Excellent staff especially front desk and very helpful.

We had a water view and although it is old it is very nice. The staff was great and the diner/breakfasts were fabulous.

Located right on the shore of the Solent RIver and close to the CBD of Ryde, this old castle was a perfect stay and it was a pleasure to watch all the boats and ships going in and out of the Port of Southampton, as well of the coming and goings of the hovercraft nearby. Room was not huge, but a reasonable size for the two of us and comfortable. Room was in good condition and the staff were friendly and prompt. Whilst there is parking on site, it is also available to patrons of the hotel so sometimes there can be limited parking. All guests must register their cars with reception. We had 3 heavy suitcases so it was great that they have a lift, but it only goes to the first level meaning if your room was on the second level you would need to carry them up the stairs. We would definitley stay again

Special thanks should go Valentino, always on hand with a great attitude. The hotel could do with some tidying up here and there. But I guess money is tight in the hospitality industry right now.

Great staff

Good place to stay but No accessible access to the 2nd floor.

It’s very tired looking and the chairs are in a bad way, we love this hotel but it needs attention

Hotel right on the seafront, lovely staff, room very spacious. Food in bar ok, breakfast good

Nice hotel. Clean and had everything I needed. Very quiet where I was too. Bathroom was very steamy though and no fan that I could see.

Food poor, rooms need updating.

Very friendly and helpful staff. Comfortable room. Good location

Good overall, food in the bar was nice and not expensive. Plenty of choice at breakfast and our room was at the front of the hotel with a great view over Ryde beach towards Portsmouth.

Excellent location. Free Parking. Right near the sea front and a few mins walk from the Hovercraft, Catamaran and island train station and bus terminal. And only about 15 to 20 mins from the car ferry, by car. Our room was superb, and spotlessly clean. We had a room with a view facing the sea front which was great. Staff were superb, and the food in the restaurant was excellent. 10 out of 10 and we are looking forward to staying again.

Convenient for visiting family in Ryde.Friendly staff.Nice rooms and great free parking.

All good, no issues

Lovely place, receptionist was very welcoming. Evening meal was nice. I would stay again if i liked hard beds.

Lovely place would definitely recommend it and would definitely go back

Very freindly staff lovely room comfortable bed, excellent breakfast, nice bar and restaurant. Great buzz.

I loved the whole experience, staff were very friendly and obliging, nice ambience in the whole building.

The staff are amazingly helpful and happy bunch. We really enjoyed the food as well - good selection of options and well made. We will be staying there again.

Comfortable bed, large room with table and chairs, mainly quiet, a little noise from the bar

The good, the staff were excellent, the hotel is convenient for many of the IoW attractions. Breakfast was in the old dining room and there was plenty of choice. Evening meals were in the bar and a bit of a scrum for seating. The bed was very comfortable and the bathroom was well provided with towels. The room was made up each day which is a rarity these days. The bad, the building is very tired, our room was very hot due to underfloor pipework. Great in winter but not much fun in warm evenings. The windows need replacing and there had been a water leak through the ceiling leaving stains on the ceiling and walls.

Staying at The Ryde Castle makes you feel like Royalty! Lolly helped to make that come true! The location is perfect! Dinner was delicious! I highly recommend The Ryde Castle!

Short stay but staff very friendly and helpful so no complaints at all. Would definitely return

Brilliant service from reception. Fast service to remedy a shower. Comfortable bed. Went out of their e way to help us celebrate our wedding anniversary. Thank you

On arrival they said I could only pay by card- it took me to guess that was due to the Microsoft issue. The room was so hot we couldn’t sleep, no air con (but there was an (£19.99 fan to push the hot air around) only one out of the 4 windows could be opened as the others were stuck together with paint. We couldn’t get a drink as they had live music and not enough bar staff. The hotel was therefore very busy and nosey - but as the room was so hot and we had to open our one window our room was above the crowds it was very noisy. Not a good experience- we are all very tired and hot. I appreciate this hotel is old, but knowing it was hot, investment in a Dyson air con unit might help! These was also no top sheet on the bed, so the options are lie on top of the bed with no cover, or get underneath the 10 tog duvet.

Unique, friendly staff.

We arrived early, but luckily our room was ready so we checked in more than 2hrs early. Had a lovely luch in the bar followed by a cheeky siesta whilst watching the ladies Wimbledon final. The bed was too soft and quite creaky. Had a very enjoyable and tasty dinner in the beer garden, in the sunshine. We were down for breakfast bang on 8am as we wanted to get the 9am ferry back to the mainland. Eventually persuaded the lady to make us a couple of bacon butties to go, but there seemed no urgency on her part. We were about to leave empty handed, when she bustled out of the kitchen with two butties wrapped in tinfoil - fortuitously, we made the ferry...

Lovely place and staff were so helpful and lovely, will definitely return

The hotel was very convenient and close to the seafront. The room was comfortable and it had a walk-in shower which I needed. I also have difficulty with stairs, so I chose the hotel because it has a lift. It also has plenty of parking and the staff were very friendly. Will stay there again next time I visit the Isle of Wight.

Good Convenient Hotel in Ryde, though slightly dated, all the amenities were present. The restaurant was good, we ate there twice. Some minor issues with windows and bed make up, but the staff were helpful in getting it all fixed. Was also given a free breakfast upgrade, which was appreciated.

We had a lovely stay, and the staff were lovely warm & friendly. Lolly brought a smile to our faces everyday! The room was nice and comfortable with everything we needed including a lovely seaview.

The seaview double room upgrade provided a nice room, comfortable and clean bed. Note broken bath panel. I would happy with lower charge but for £150 the room was not good value for money. Breakfast was nice. Service at dinner very slow and average quality. The staff were lovely, really helpful allowed us to store luggage at no cost at early arrive and day we checked out.

Long weekend away booked the Ryde Castle. I have stayed before here, for business. This time with my wife. Did not disappoint, fantastic seaview. Great breakfast. The stay was made so welcoming with all the staff especially Charles, reception and the breakfast staff. Basically everyone. Fantastic will book again.

I very much enjoyed my stay at Ryde Castle. My favourite beer, an excellent breakfast, and attentive service were some highlights. I'll stay there again!

The Ryde Castle is an amazing place to stay. It is close to the ferry terminal in Fishbourne, the staff are friendly and helpful, it has a lift (which was great after a long day of hiking) and the room was very comfortable.

A basic hotel providing what is needed for an overnight stay

Large room. Bed a bit too solid for my liking but pleasant room. Cold tho. Heating could not keep up with low temperatures.

The staff were brilliant very friendly, happy, knowledgeable and efficient. We booked a lovely Seaview room. Food in the restaurant was great as was the service. Breakfast was amazing. Our chef was Tommek and Dani offered us lots of advice on where to visit on top of being a lovely and capable hostess. We liked it so much we have booked to stay again.

Staff at the hotel were very friendly and accommodating, made it a welcoming stay

Arrived put in a normal room instead of sea view as requested and payed for. The pub area was dirty lids on toilets hanging off, dinning area floors were black never been washed feet stuck to floor and chairs were very dirty and ripped. The staff were amazing, breakfast was good too but the cleaness let it down and very disappointed so won’t be coming back

Third visit Never disappoints Great place

Lovely 2 night birthday stay . Very nice room no 11 large very comfortable twin beds and large new bathroom. Breakfast was excellent choice staff helpful and kind . Location excellent for hovercraft and fast cat and bus station . I would just say that need a lick of paint overall and new carpet which would really make a difference. 3rd stay at Ryde castle and sure it won’t be the last ! Thanks

This was our second visit here, the staff were so friendly and helpful. We had a very large dog, Maddie, with us and they were all so accommodating! Bar staff also very good as we did keep them longer than we should have, Sorry!! Will be back next year

GREAT CENTRAL LOCATION FOR OUR SHORT BREAK

Unfortunately the hotel wasn’t quite what we expected, it really was very tired looking and could do with a refurb. The bed was very comfortable and the shower was really good too. The staff were lovely and was very attentive and always happy but I think they could have had some extra help as they were run off of their feet and constantly being asked for things ie more water for the tea and coffee, fresh juice and even cups and saucers. Also it took ages for any meals to be served. Most mornings it took an hour to have breakfast, just sitting and waiting and they were always running out of things. We did have a couple of meals in the evening but unfortunately that was no different. To be honest they really did need extra staff. We were surprised how pleasant the staff were considering they were always rushed. And it wasn’t just us, we did speak to other guests and they felt exactly the same. The thing is it wasn’t a cheap place to stay and we thought by paying a decent price it would be far above what it actually was. It isn’t somewhere that we would go back to.

A clean well run weekend gettaway hotel

Property is lovely - be nice if they had a shuttle from the hovercraft/ferry ports. Short walk but when you're tired and it's raining and you're shlepping suitcases...would be nice. No one at front desk - we had to finally call the phone number. Elevator was out - carrying suitcases up and down especially for one night was not fun. If your elevator isn't working, have someone available to carry luggage for guests. Meals were okay, in a lovely dining area but awkward. first no silver, then had to ask for menu, water. No real greeter.

Really nice hotel, right on the seafront. There were 13 of us and they accommodated us perfectly at breakfast and dinner. Staff were really friendly and helpful. My only complaint would be that they shut the bar at 10pm on two of the evenings which was disappointing.

Had a fantastic time both at Ryde Castle and The Isle of Wight. Staff was extremely friendly and helpful throughout the stay. Try the Beef & Ruddles pie, unbelievable.

As usual, a very friendly and efficient welcome and all in all an enjoyable and comfortable stay. Nikki, Adam, Finn and Clare are particularly worthy of mention for their "yes we can" approach and their praiseworthy customer service orientation. Well done. OK, so part of the Castle might be looking a bit tired these days, but the general standard of comfort and cleanliness is excellent. I will be back!

Staff were welcoming and the room was clean, cosy and spacious with a lovely sea view. Unfortunately, during the night the room got a bit chilly despite the central heating being on which made sleeping uncomfortable. Wi-fi access required a long signing in process.

The hotel is in a perfect location for all Ryde and the island has to offer. The hotel is of a good standard but the rooms could do with a coat of paint now to freshen them up a bit. The rooms are comfortable though and the breakfasts are good with plenty of variety. The staff are friendly and helpful and quick to deal with any queries. The free parking offered by the hotel is also a bonus. My favourite hotel in Ryde!

Friendly staff, clean hotel, comfy bed negatives room 7 you can hear reception phone above the tv every time it rings and ifvthe window is open you get aroma from the kitchen extration system that isnon the roof outside the window which made me feel ill. The breakfast was microwave scrambled egg and wasnt any pride in any of its appearance which was disappointing.

Had a great time Staff were terrific

Very friendly staff. Room was very comfortable.

Staff were extremely friendly and helpful. Cleanliness was excellent. Beds were very comfortable. Will definately return.

We wanted just an overnight stay to visit family on the island and the Ryde Castle was perfect - a comfortable sizeable room with an excellent dinner.

The Ryde Castle is definitely the best hotel in Ryde. The rooms are comfortable and clean with everything you need for a good night's sleep. There is plenty of choice at breakfast and their evening menu is also good. The bar area provides a nice place to chill for an hour or two before dinner. The added bonus is the free parking at the hotel and the central position.

Great location and great staff!

Main problem is that there is no internet unless you accept logging on the Sky cloud. I have no wish to commit to other T&C for a system I do not use. Otherwise no problems

Liked: central location for esplanade and town centre; ample parking; pleasant bar and restaurant; helpful staff. Not so keen on: no air conditioning in the room (glad it wasn't the height of the heatwave) just a small fan and windows that only opened a few cms. The bar and road outside were surprisingly noisy - the sound seemed to bounce off all the hard surfaces and rise up - so it was hard to sleep with windows open.

The first night was not pleasurable for my husband with the noise from kitchen fans and fridges below. The bath had fragile stickers on it and my husband was concerned about his stability. Staff were wonderful and moved us next day to a lovely room overlooking the water. Staff in all areas worked constantly and efficiently, they should be commended. Management need to attend to maintenance issues as they could have an insurance claim against them if someone hurts themselves due to lack of repair in key areas.

Nice location and hotel

The hotel is 'tired' and needs refurbishment. The wi-fi was the worst I have ever experienced in a hotel. However the staff were friendly and helpful.

Very enjoyable stay. Staff were excellent, really friendly and hard working. A good location and will definitely stay there again.

We have spent a lovely 3 days at the Ryde Castle. Our room was very comfortable with a great view overlooking the solent. All the staff were incredibly friendly & helpful and the hotel has a nice relaxed atmosphere. The breakfasts at the Ryde Castle are delicious, with plenty of options to choose from. Although we didn't eat in the restaurant at night, we definitely will do next time as the food looked very good. Hope to have another break here later on this year as we really enjoyed it!

Hotel was lovely, clean and comfortable. The room was very nice with a lovely sea view. Staff were very helpful and friendly. We are booking again in the summer.

Absolutely beautiful place to stay , staff are lovely and nothings any bother, room was lovely and breakfast was really good plenty to choose from it was a real treat

We arrived quite late and booked last minute, the lady at the reception was so nice and friendly and couldn't have been more helpful, we ate in the pub, and had breakfast both of which were good and value for money and again really friendly and helpful staff, Lovely view, big old room and comfy bed. all round very good stay.

Loved this property, very friendky staff and excellent location

Great place to stay and good transport links and a short walk from both the beach the park and the high street. Can't fault any of service from the hotel really friendly staff and really nice food

In one word "excellent". Overall stay was great. The staff were very attentive. I had an early work start, too early for normal breakfast. They brought in a staff member slightly earlier so I could have a continental breakfast, brilliant. Would love to stay there again if it wasn't booked up. So convenient for town and right next to the beach. Minor points that didn't bother me but to point out. Windows single glazed. Wooden frame and some slight damage. Didn't bother me though. 👍

Staff were brilliant

Excellent room. Good size bathroom, Excellent shower.

Very well managed by shaun the manager, property is a bit dated but ok staff were good and friendly, breakfast wasn't very good but an evening meal we had was fantastic

Being on the cusp of Christmas the hotel was tastefully decorated and felt very special. Our room was perfect the food was great and the staff amazing Would definitely stay again!

Lovely old Hotel but like a lot of old places it must need constant repair. The staff were very friendly and helpful and our room was clean and comfortable. We would definitely go back another time.

Our stay was just as expected: enjoyble, relaxing, confortble long break away from the caotic everyday routine in the city. Excellent customer service ready to accomodate your request.

It is an older building which is very appealing although sonetimes it means areas can look a little tired.

Nice pub with hotel. Good having the on-site free parking. It’s on the main road opposite the beach, had a nice view. Near the hovercrafts, so was a little noisy. Breakfast was good and the evening meal in the pub. I would stay there again.

Weather was on our side, our room had everything we needed. Restaurant chairs badly stained. Breakfasts not brilliant. First night dined in quite disappointing one meal sent back, however staff dealt with issue and taken off our bill. Ate elsewhere after that. Location great room little bit pricy we thought..

When we booked we selected this hotel as it had parking and a lift as I have mobility issues when we arrived we were told the lift only went to the first floor and our room was on the 2nd floor. Room small but well furnished comfortable bed, nice walk in shower. Breakfast choice good and generous quantity only down side was the hot water in a flask left for tea which made a poor quality cuppa. Food well priced in bar we ate the first night and enjoyed the food.

Very conveniently located near the port/train station/bus station. Room was very comfortable with windows on 3 out of the 4 walls but everything looked worn and well used. Some cobwebs could be found on the ceiling. Bathroom was spotless cleanl and everything worked as it should. Not sure about the bathtub being separate from the shower and the lack of drainage on the floor for the overspill but that's a very minor thing. The only thing not working as advertised was the WiFi connection. Neither myself or my girlfriend managed to connect during our stay there. We briefly managed to get to the registration page but only in the pub. Breakfast was good quality and quantity wise and reasonably priced. Coffee was a disappointment though.

It’s was amazing to be part of venue of international Scooter Rally held at Ryd Castle. They all were very friendly and making sure everything was accommodated to the level except and beyond. We had absolutely amazing time location on the right spot for information, transportation, restaurant, shops venues and many more. The food and drinks were stunning we are looking forward to come back soon and we highly recommend to be visited and stay.

The whole place is run down

The whole place is run down

This place is so tired and so overpriced. We unfortunately had a room that overlooked the front of the hotel, it was also the outside space for the garden eating and drinking and the smoking area. The noise was deaf

Staff very friendly and helpful, cleanliness excellent, but our room had water stains on the ceiling and walls, the hotel needs decorating but our stay was great we would stay at this hotel again.

Excellent rooms, lovely bathroom, t v could be bigger, but ok for evening, Great evening meal, fantastic full English breakfast, Would really recommend this place, best on IOW so far!!

Very nice go a gain

Right on the front near the bus station with a bit of an uphill walk to the centre with pubs and restaurants. Plenty of easy parking. Excellent room and breakfast. Would certainly stay again. Very helpful staff. The only little complaint was lack of tea etc in the room. OK if you like Earl Grey without much milk!!