Arai Ryokan

ロケーションが良かった。 食事もおいしく、何よりも仲居さんの丁寧な対応が良かった

浴衣のサイズは、S,M,L,LLだけではなく、身長が分かればよかった。

Reposant, génial et magnifique!!!

시설 분위기 직원서비스 가이세키 및 조식 모두 최고였습니다.

We booked a private traditional tatami room that was overlooking the river and the main vermillion bridge in Shuzenji onsen. Great place to enjoy the sights and people watching The ryokan as a whole is beautifully decorated and preserved. It really feels like Spirited Away We had a lovely 82 year old woman host us our whole trip, making our beds, serving us food. She wouldn't let us lift a finger despite my trying! We went in summer which was a bit challenging to properly enjoy the onsen but there are several and are comfortable. We tried the private onsen as we are travelling as a couple. There is one that is free and no booking required, there is a second private onsen that has an extra fee and requires booking but the ryokan wasn't particularly busy so was not required. I also tried the main open air onsen which was stunning! Would like to have had more time to explore. Dinner was delicious, I think it was around 10 courses! All beautifully served, lots of flavours. There is a menu that details the ingredients. I was absolutely stuffed afterwards. The breakfast was beautifully served. It had many different dishes in traditional Ryokan meal style. Some of it I was less familiar with but I tried it anyway. I think it had quite a seafood focused trend Overall the hospitality was very warm Shuzenji village is small and walkable. Beautiful river, bridges and small bamboo grove. Not many shops or restaurants nearby but you don't really need too much

There is quite rigid dinner and breakfast times. Dinner is 6PM or 6.30PM only, and breakfast 8AM or 8.30AM only. They will come into your room 30 mins before the meal is due to be served. I didn't mind but my partner was exhausted and sick so he didn't quite appreciate being woken up at 8AM but those are the rules I suppose. The one thing that left us with a bitter taste was some suboptimal customer service we experienced at checkout. Checkout is at 11AM, we had had our bags cleared from the room by 10.45AM and had a last wander through the ryokan on the way to the lobby to appreciate the architecture and feed the goldfish We paid our tab just before 11AM but the woman at the reception (who we had not met during our stay before) was very rude. I was having a nosy at the gift shop just next door because I wanted to buy some souvenirs but she insisted I needed to bay my tab first (only approx $15USD), which I did immediately. And then I asked to browse the gift shop and she said 'NO, you have 3 minutes and then you have to leave!' I was shocked. It seems that the warm hospitality ceases at 11AM on the dot. It was quite expensive as ryokans usually are. I wonder if we could have gotten a better deal elsewhere. Would have reviewed this as 9/10 if the receptionist was not rude

Un ryokan historique (depuis 1872) en plein Shuzenji, au personnel attentionné ; un décor magique. L'hôtel est soucieux de moderniser ses équipements ; le poids des années lui confère aussi beaucoup du charme. Un restaurant de grande qualité pour le dîner et le petit-déjeuner, servis impeccablement à table (cuisine exclusivement japonaise). 5 onsens différents, à l'intérieur ou à l'extérieur, aux attrait variés.

Un prix malgré tout un peu élevé. La chambre donnait sur une cour où les arbres masquaient mal les machines et tuyauteries, alors que l'hôtel n'était pas plein et que d'autres chambres bénéficiaient d'une vue plus agréable sur l'étang aux carpes (mais sans doute était-ce une question de prix). La taxe sur les onsens n'était étrangement pas comprise dans le prix de la chambre, alors que c'est tout l'intérêt du séjour dans ce ryokan. Des futons un peu durs ... 😅

Une pure expérience authentique et avec l'attention au maximum. A faire pour un 1er voyage au Japon. La personne qui était dédiée à notre chambre était vraiment aux petits soins. Le dîner Kaiseki est incroyable même si cela peut être surprenant pour certains plats auxquels nous (occidentaux) ne sommes pas habitués. Ça mérite d’être fait.

Las vistas, el entorno es precioso y la atención maravillosa.

Nada

onsen

Dinner

Authentic Japanese Ryokan experience with outstanding staff and amazing cuisine.

Mycket fin traditionell ryokan, vackert belägen mitt i Shuzenji. Vänlig personal som tog hand om oss och såg till att vi hade det bra. Vill gärna återvända till Arai Ryokan nästa gång jag besöker Japan.

Tutto

溫泉，園內景色，友善既職員

The atmosphere, the friendliness if staff, the location , the thermal pool was phenomenal

NOt a lot of flexibility in terms of food choices

Exceptional service and baths

Beautiful and relaxing environment, amazing hospitality, excellent food!

Nothing - it was great!

Premises are stunning and wonderfully maintained. Staff is very professional and service oriented in a very organized, regimented Japanese fashion. Food was both wonderful and fascinating- served exquisitely in the room. The outdoor baths are lovely and peaceful There's even a library. The town of Shuzenji is lovely with a good stroll just outside the ryokan

Nothing. All just great

The location was good.

I was not impressed with the selection of onsen baths, their timing limitations, and variety. Food was okay, but not outstanding. I did not like that meals took place in a shared big room. It felt awkward. Staff did their best trying to show hospitality in a traditional Japanese style, but it came off as very cold and impersonal. Felt standardized. That said, I probably misunderstood the experience - not fault of the staff at all. But I can't help reflecting back thinking of my other Ryokan stays, and comparing them to the experience I had here. Honestly, perhaps I had too high of expectations - given the price.

Es ist ein weitläufiges und wirklich sehr schön gestaltetes Ryokan mit einer langen Tradition und Geschichte. Wer das wirklich authentische Ryokan-Erlebnis sucht, findet es hier.

Die Bäder waren nicht wirklich schön (um ein Onsen zu besuchen, kann man auch in Hotels mit wesentlich mehr Komfort übernachten). Auf Futons übernachten, muss man wollen. Und das mehrgängige Frühstück und Abendessen ist sehr traditionell japanisch (man muss Meeresfrüchte, Fisch, Tofu mögen). Der Ort ist sehr schnell erkundet und im Ryokan ist man ab 20 Uhr auf seinem Zimmer, das dann als Schlafzimmer eingerichtet ist. Als traditionelles Erlebnis für 1 Nacht zu empfehlen. Ansonsten die Izu-Insel lieber an den Küsten erleben.

Bellissima location e ambiente molto tradizionale. Cena e colazione tradizionali kaiseki: tutto servito in camera. Non molto comodo cenare seduti per terra per persone alte

Nulla

Bra Onsen i centrala Shuzenji. Vänlig personal och spännande mat. Ligger völdigt fint vid den lilla floden och bambuskogen

Magnificent wooden house with classic Japanese architecture. Very peaceful location and the hot baths were very hot and very nice. The dinner was fantastic. The breakfast was very surprising. Great walks nearby with views on Mount Fuji.

Wished we could have stayed longer

It is located in the center of Shuzenji by the river. The architecture of the ryokan incorporates water into the Japanese garden that has an ancient tree and the koi pond. The foods were excellent and the cook accommodated our foods restrictions. The quality of the onsen bath water was exceptionally good for your skin. There were four large baths (swap separate women/men by hours) and two family baths (one was for fees). In the family bath, you can see koi swimming from the soaking tub. The staff were very friendly and professional.

Our room was quite far from the main dining room and the large baths. Our room was smaller because part of it was devoted to the stairs, we were on the second floor. It could been nice if they had a hospitality room where you can relax with coffee and tea. Other ryokans that we stayed in the past had this room.

ทำเล

ไม่มี

Traditional and clean

Needs an updated renovation facilities out dated.

早餐好，晚餐一般。

沒有

The ambiance is good and clean.

The quality of food needs improvement. The fish was over cooked and dry. The service is marginal at the restaurant. Too rush and server didn’t clean up the table to make space for serving new dishes. The Onsen schedule is too restricted.

工作人員的接待及服務，有專屬的管家，令人舒服安心。有歷史卻維護及改裝得極好的旅館建築及造景

房間內能充電的插頭偏少，但可以理解，畢竟是老日式旅館

具有歷史氛圍的百年溫泉飯店，但館內設施維護良好，非常精緻細膩。館內有多個室內外浴場，依時段調整男、女使用，可感受不同浴場風情，盡情享受溫泉。餐食可在房間內享用，隱密性高。

無

The service and the experience were great.

We would have liked more explanation for the dinner in English, on how to eat the dishes.

画家が設計した旅館ということで、興味深く訪ねました。建築家では思いつかないであろうデザインがいくつもあり、非常に詩的で合理的かつ記憶に残る経験をしました。スタッフの方も誇りを持って働かれていて、気持ちよく過ごせました。

ありません。夜の懐石で選べる品目があればよいかと思いましたが、洗練されたお味を堪能できました。

The inn was beautiful, the staff incredibly helpful, and the food was delicious! And the open air bathes (two of them!) were gorgeous. Plus it was super easy to get to - a frequent and short bus ride from the nearby station. Can't recommend enough!

Excellent kaiseki dinner and breakfast. Service was really good too. Once we drove in, they parked our car and unloaded our luggage and took them straight to the room while we checked in. This ryokan has multiple onsen, including two open air ones. I had to try all of them Dinner was authentic local ingredients and delicious - even though we skipped lunch that day, we were stuffed by the end of it. Even though the ryokan has been around for a long time, it is exceedingly clean, and it's clear that from a comfort standpoint they have been consistently upgrading.

Like most other ryokan, the onsen cater for both genders, but use a time slot system to govern when each gender can enter each onsen. I did find the timings to be a bit more awkward for guys, but I suppose that is unavoidable. Also, the ryokan can be a bit of a maze at first, even with a map. But it's fairly easy after an hour or so.

Parfait Shiori-san était une hôtesse très accueillante et toujours présente J’ai pu me baigner malgré mon tatouage avec un autocollant acheté à l’accueil du ryokan Les bains étaient très beaux et propres Les chambres spacieuses et confortables Les décors et jardins étaient splendides La nourriture délicieuse, les quantités généreuses Nous avons faits plusieurs ryokan et c’est l’un des meilleurs que nous avons testés Merci beaucoup

Rien

Väldigt serviceinriktade, dock fick vi under hela vistelsen en mycket trevlig värdinna fast utan ett ord på engelska (trots att det fanns engelsktalande personal o trots att vi var dem enda utländska turister på plats) vilket drog ner den speciella upplevelsen.

Kommunikation, för små onsen.

식사가 전반적으로 정간했습니다 온천도 5곳 정도 있고 나름 각각 특색있고 정원 및 주변 풍경이 좋습니다

온천시간이 각각 개별적으로 달라서 전부 다 가려면 1박엔 조금 시간이 부족할수 있습니다

It was truly a beautiful experience. Traditional Ryokan set in beautiful gardens. Just magical

We liked everything

Traditional Japanese style

The slippers were not comfortable and we ate in a dinning area that was very unpleasant.

Ryokan très bien situé le long de la rivière. Le cadre est exceptionnel, le ryokan conjugue parfaitement confort et tradition. Le personnel était particulièrement attentionné et attentif . Les repas de grande qualité, les onsens agréables . Un des meilleurs ryokans de mes voyages au Japon.

Rien

Le Ryokan est magnifique et reposant (au calme, au milieu de la verdure). Les bains sont très agréables : avec mon compagnons, nous avons utilisé le bain privatif gratuit ainsi que les bains séparés (en exterieur). Pour ma part, j’etais seule dans le bain exterieur, un bonheur! Le personnel est adorable, gentil et souriant. Les repas étaient très beau, très bon et originaux. Nous avons pu profiter d’une balade nocturne dans la forêt de bambou voisine. Une expérience au top!

The location.

The food was very average for its price of the room. Also, the room facilities provided was not as good as similar ryokans I visited in the past.

The room had a beautiful view into a zen garden. The facility had many bathhouses that one could enjoy, there was a huge variety of food provided so we could try many different authentic Japanese foods. The staff was extremely professional and nice.

Although the dinned had many different dishes, most of them were very small and some were not to our taste, which is okey, but after dinner we were all still hungry but because everything in the town closes at 5 PM and there was no “convenience store” in the hotel, we could not buy anything more to eat and had to wait foe breakfast. Also you can hear your neighbors in other rooms, especially upstairs, which I guess is also to be expected from this type of Japanese accommodation.

The property is beautiful. The baths are very nice.

Informed the hotel about allergies. Staff made effort to adjust but we still had 2 dishes with the allergens in it. They were very apologetic.

Very nice place on the riverside. Very nearby the temples

Cudowny ryokan typowy tradycyjny japoński hotel. Doskonała obsługa personelu, piękne pokoje z widokiem na ogród lub na staw. Wyjątkowa atmosfera. Liczne łaźnie, w tym prywatne.

Cóż, muszę przyznać, że nie jestem fanem tradycyjnej japońskiej kolacji kaiseki z rybą w roli głównej, ale rozumiem, że tak tradycja. Kolacja była jednak pięknie przygotowana i podana. Najwyższy poziom.

Exceptional service, cleanliness and the room was delightful. The facilities and onsen were absolutely magical.

The food was traditional kaiseki, something we had never tried before. In terms of the different dishes there were some highs and some lows. The rest of the experience weighed the lows out however ten times over!

Very beautiful and the food was amazing. The onsen was really nice and the town is just lovely. The staff was incredible, kind, and very thoughtful.

Well maintained with high levels of service

Older onsens

晚膳 及 早膳 令人驚豔 古老的旅館古色古香 庭院很棒 四個主要的湯 都很棒 (最喜歡天平之湯，還可以看魚) 所有人員都超級親切，任何時刻都服務超好

:)

Von A-Z einfach top. Wunderschönes Ryokan mit Innenhof, und sehr freundliches Personal. Viele Onsen, einen Onsen kann man auch für sich privat mieten. Man erhält eine Yukata, mit dieser kann man auch im Dorf spazieren gehen. Das Essen war sehr gut & kunstvoll angerichtet.

Nichts auszusetzen.

Literally everything: from venue (simply amazing), to staff (more than lovely and professional: special thanks to Junna, the two ladies taking care of us at meals and the lady at the front desk), to exquisite meals, onsens, services (we could rent bikes to sightseeing the surroundings, purchase items in the ryokan’s shop). The venue is centrally located, at walking distance from major cultural attractions, shops and trails leading to stunning spots.

Nothing: all was simply perfect !

Everything except transportation.

Inconvenient transportation.

Doświadczenie na najwyższym poziomie. W czasie podróży po Japonii zrobiliśmy sobie przystanek w tej uroczej miejscowości wybierając Arai Ryokan. Standard hotelu przewyższył nasze oczekiwania. To wybitne miejsce. Możesz tu poczuć klimat starej Japonii, doświadczyć gościnności i cieszyć się otaczającą przyrodą. Odkryjesz smaki kuchni japońskiej w przygotowanej specjalnie kolacji i śniadaniu. Koniecznie skorzystaj z termalnych źródeł, które po podróży ukoją twoje zmęczone ciało. Zapamiętamy to niezwykle miejsce na zawsze. Dziękujemy.

Arai Ryokan is a historic ryokan that has been there since the late 1800s. It is huge, like a small ancient city with carp pond and zen garden. Every corner is history, very pretty and serene. It is like a living museum. The location is unmatched, right in the middle of Shuzenji's attraction, a stone throw to the main temple and is right on the main river bank. There are so many onsen options that ones need to carefully plan to hop into all during the stay. The attentive and polite staffs are the main highlight. All the scores I gave here are for them.

The futon bedding is also uncomfortable. The bedsheet keeps unravelling. Food is very average to below average comparing to other ryokans we stayed on this trip. The to old age building materials and architecture, sound proof is non exist. Those rooms on an upper floor have an advantage while rooms on the lower floor, not only have limited view but also at the mercy of the upper floor guests' behavior. Most of the rooms are tiny, Japanese style. Our river view room has sewage view instead of river. The tiny box room was vibrated with loud bang from upstairs neighbor till after 11pm. We had the worst night of the trip and there was no view to sooth it. We could not open the window since it opens to sewage area. I felt like we were stuck in a tiny box that was shaken by tremor half the night. Turned out there were drunk guests stampeding the floor above us and had a fight with one another. We booked for river view but the hotel said we didn't. When I showed them the reservation, they said we had to direct message them in advance to inform them of view choice. I showed them we in fact did send the direct message request for river view prior to arrival. Then they switched the response to "it is not possible to choose view." When I booked, I chose river view despite higher price. This part feels like a scam. Booking.com should in fact do something with this. I always pay for the view I like. I don't mind extra cost but to have to go through bad experience for the stay is a waste of precious time.

This is such a special ryokan, right on the river and overall it was a wonderful experience. There are multiple onsens to choose from. The ryokan food took us out of our comfort zone, and we tried Japanese dishes we never would have otherwise. The staff were all very helpful which added to making our stay pleasant. Make sure you arrive right on the check in time to make the most out of your stay or even better - opt to stay two nights! :-)