Novotel Lampung vs Similar Hotels

Spacious room with breathtaking sea view described.

Rooms reported to be old and poorly maintained, affected by cleanliness issues.

Rooms were spacious, elegantly designed, and comfortable.

Room was nice and comfortable.

Standard quality for this hotel tier.

Room issues with dirty sheets, moldy smell, and unclean mirrors and surfaces led to a negative sentiment.

The room was clean, but some concerns about housekeeping were noted.

Clean and well-maintained, though some concern about the steep road access.

Location was not central so had to get grab to few locations.

Location was good with a nice sea view, which contributed positively.

The hotel is ideally located near major attractions and shopping areas.

Good location, though requires taxi to reach many attractions in the busy city.

Good service from staff mentioned across multiple reviews.

Service was generally polite, but needed improvement especially in dealing with complaints.

Staff were friendly, professional, and quick to handle complaints.

Staff at the hotel were helpful, efficient, and friendly.

Good quality breakfast experience and a wide variety of selection.

Breakfast was noted as cold and unvaried, with issues in replenishment.

Breakfast was varied and delicious, greatly enjoyed by guests.

Breakfast was good, but lack of alcohol options noted.

Complete amenities and good quality of services mentioned.

Basic amenities were present, but cleanliness and maintenance were lacking.

Facilities like the swimming pool and spa added to the comfort of the stay.

Nice swimming pool and play area for families.

Experiences shared justify value perception.

Value perceived as fair given some aspects, but many cleanliness issues impacted perception.

Great value for the quality provided in services and amenities.

Great value for the price, especially considering the included breakfast.