Holiday Inn Newark International Airport

La habitación perfecta!

La ubicación es horrible, no se puede entrar ni salir fácilmente si no tienes carro o toca todo en Uber

Everything, the room was clean

Location to the airport. Shuttle Service was on time.

Cleanliness was not up to par, my room was clean on the 2nd day. My bed was made, my towels replaced. But my bathroom sink was full of hair and my command my bathroom floor was not cleaned.

チェックインがスムーズにいかなかったこと

ubicacon

La señora que se encarga del buffet, no dejo pasar a mi señora a desayunar cuando quiso regresar desde la habitación, una male educada, tuvo que asistir a mi señora un huesped q era testigo de que estabamos desayunando con nuestras 2 hijas.

Beds were soft

Bathroom floors and tub was dirty hair was on the floors

Près du stade, stationnement

Rien

We were very lucky with the view of Manhattan from our window and the planes landing every minute; the room was quite quiet despite the airport, the railway, and the air conditioner running.

The showerhead had such weak pressure that the water barely reached from head to toe; it really needed replacing, cleaning, or adjusting. Also missing were a small tube of toothpaste and disposable slippers.

Nothing

Rude pretentious staff

The polite staff; easy parking; comfort of the beds; cleanliness of entire facility.

Couldn't find the fan for the bathroom.

Tive que esperar uma hora e quarenta e cinco minutos para encontrar minha reserva eu estava com minha família e minha filha autista foi pessima

Room was clean, people were nice

Breakfast was not really appetizing. Internet was out. Manager told me to meet the shuttle at P4, when it was in fact P3 (which made me take four extra AirTran rides. Room overlooked the prison,

The manager was great. While we were there, they were overwhelmed, there was a line to the front desk, almost around the clock.

Big rooms, very comfortable beds. Nice service

The lobby was very crowded with no seats

Ok for transit.

Isolated.

Easy to get to.

The constant door slamming and constant barking dog.

Very disinterested and unfriendly front desk staff The bathroom had not been cleaned well The body wash bottle was almost empty

The beds were comfy

There was hair in the bathroom when we arrived

Clean

The breakfast is not worth the money, the front desk are welcoming

The cafe

When I arrived I asked the cafe if they had white milk as all there was in the fridge was strawberry one and she told me there was none but it’s a cafe where you sell coffee. The bathroom had mold and the bathroom curtain smelled bad

nothing, there were bugs and horrible maintenance

they were disrespectful and unhelpful

26년 8월 기준, 공항 p3 zone 3에서 무료 픽업해줍니다. 30분에 한번씩 셔틀이 운행됩니다. 공항과 가까워서 이동이 편리하고 방이 넓고 조용합니다.

소통이 느리고 위생적으로 아쉬운 부분이 있습니다.

Good room. Clean. Modern. Good location.

I did a late check in as previously informed by the app. 3am when I arrived I as attended by a rude front desk either so much attitude informing that even though I booked a 2 queens bedroom the only option I have is a king size bedroom. She said even though I booked 2 queens room the decision belongs to them. Disappointed, disrespectful situation specially because I was traveling with a friend. We had to share the bed. But if it wasn’t bad enough the attitude the employee had (I am pretty sure her name is Mya) made things worse. Not necessary, not professional, not respectful.

Отвратительно! У нас был забронирован и оплачен номерМы прибыли после перелета из Доминиканы в 00.30 и нам сказали, что у них овербукинг и свободных номеров нет.

Отвратительно! У нас был забронирован и оплачен номерМы прибыли после перелета из Доминиканы в 00.30 и нам сказали, что у них овербукинг и свободных номеров нет.

convenience

nothing

Restaurant was convenient and the small convenience store. Close to airport.

Fast shuttlle. up and down only passenger. Economy???. New hotel pick up point. Trai to New york $ 12,50 senior single to Penn station.

I expected breakfast included. It was not.

tutto nella norma

Konumu çok iyi havalimanına çok yakındı.

Kahvaltı dahil olabilirdi ödediğim ücrete

It was easy to get to

Clean and safe

Ubicación

Aire acondicionado ruidoso

Me like to

Rien

不管多晚都有免费接送机场的车，太棒了

There were bugs on the bed. The woman at the front desk was rude

Les équipements de chambre étaient parfaitement a l’état neuf.

Le fait qu’il n’y avait pas une piscine me dérangeait

Bien

L heure d enregistrement

Hotel was clean and upto a nice standard

Noise on our floor. Other guest have no reason to be so noisy during the evening. Needed a good night's sleep but didn't get it. Poor

The room was in good condition.

N/A

The beds were nice. Housekeeping is very on top of their job.

The parking was overpriced. The bathroom is super tiny and outdated. There is no microwave in the room.

Because of a recent bad experience with a Holiday Inn property in Chicago, I called ahead to Holiday Inn Newark and confirmed all the details for my 1 night overnight stay. Jay was gracious and answered all my questions. When I arrived every thing was as expected. I had a 6am flight and needed to insure that the shuttle would get me to the airport on time. One caution, with Newark airport construction- the shuttles don’t go to the airport..they go to a drop off point to the airtran that goes to the airport. Hence if you have mobility challenges or lots of luggage call a taxi or Uber. However the hotel is a good option- it’s literally minutes from the airport, has a restaurant on site, and reasonable parking options.

Hanitación amplia

Ubicacióm respecto a NY Está a 1h de NY No hay nada pero nada cerca para comer.

How clean the room was. The helpful staff members.

TV channels, no microwave in the room. Couldn't scan the parking ticket on 2 days.

The location was the best part of our stay

Our room location and a night stand and luggage rack was missing from the rooms, staff responses to our need and their friendliness needs a lot of work..

to much noise i can't sleep

slam the door and can't sleep no control

Shuttle transport, comfort

Friendly and clean

Updated room was comfortable and mostly quiet. The staff is friendly and the fitness center is well resourced. The snack bar is also well stocked and open 24/7.

I stayed at a very busy weekend, including a World Cup game and Pride Day in NYC. At check in, the line was almost out the door. And there was a line each evening during my stay. There are four front desk check in stations, but only two were staffed. At times only one was staffed.

Sus atenciones

Muy cómodo

Convenient location

No continental breakfast , no ice bucket in the room, or extra toiletries

how quiet it was

my bath room was dirty when i got there at 11 pm but they moved me no problem

Bien

The room had a very weird smell and when I needed a luggage cart in the evening I couldn't access one. The manager in the morning was extremely helpful.

The ambience was good. Everything was neat.

People at front desk are not so welcoming

Mgmt Staff was rude

Mgmt Staff was rude

Overall, it was a nice stay.

The sink in our room was leaking on the floor in the bathroom and the drain was super slow. Our floor was not clean, it needed to be vacuumed.

The check in and check out process was easy. The staff was friendly and the room was very clean and neat.

N/a

Everything was great nothing to really complain about shuttle to the airport that connects to NYC. Easy to get to.

Can't really complain because they have food options in the hotel. There is not much around. Uber and Uber eats helps alot!

I had a confirmed reservation at Holiday Inn Newark Airport that was fully paid for with Chase points. After arriving after midnight following a delayed flight, I was informed that the hotel had no room available despite my confirmed reservation. The only solution offered was a refund of my points. No compensation, assistance, or meaningful effort was made to address the situation. The hotel arranged for a shuttle to take us to another non-IHG property, but the shuttle driver dropped us off at a Howard Johnson motel that was in poor condition and did not even offer shuttle service back to the airport area. As a result, we had to pay out of pocket for a room that night and then pay again for a rideshare the next day to return to the airport hotel area. This was an unnecessary expense and inconvenience caused entirely by the hotel's failure to honor a confirmed reservation. Overbooking happens, but what matters is how a hotel handles it. In this case, Holiday Inn Newark Airport failed to provide the service it had contracted to provide and offered no compensation beyond returning the points for the room they could not deliver. Being stranded after midnight in an unfamiliar city following a delayed flight is unacceptable, and the lack of customer service made the experience even worse. I would not recommend this hotel based on how they handled this situation.

It was very clean and breakfast was good. The staff was nice and helpful.

Paying 30.00 a day for parking. They had a huge underground parking lot, mostly empty and they still charged 30 a night.

Location

There was a lot of confusion about my reservation. Upon making this reservation; my daughter called to see the availability on rooms, they told her there were none. We were stuck at Newark International Airport. After my daughter was told that there were no available rooms; I proceeded to google bookit.com and they made a reservation for a room with my name reversed. I called to validate the reservation made through bookit.com. They were unable to find it. So they made me another reservation. After telling my daughter there were no rooms available. They charged me twice. Once through bookit.com and then the hotel charge me again through the second reservation. We stayed there from approximately 1 AM to approximately 7 AM. We were charged twice for one room. The room was not that clean. The beds were clean, but the bathroom and the carpet and the carpet in the hallway was not extravagantly clean. We were grateful for the room after being stuck at the airport with a delayed flight. But it was a series of events to get the room in the first place with a lot of confusion. I have since been on the phone with the assistant general manager at the Holiday Inn and bookit.com for a refund after being charged twice due to the and discrepancy with my name made by bookit.com. The assessment general manager was very helpful in investigating what went wrong and helping me. But the confusion, being charged twice, the cleanliness of the room in the hotel itself, didn’t make me feel all that great.

Las personas del frente no son muy amable con el cliente no tienen atención al al cliente necesitan más empatías con las personas

Las forma que me trataron cuando llegué

Havaalanına çok yakın

Merkez için bir servis yok sürekli uber kullanmak zorundasınız

Clean, well appointed rooms.

Location.

Nothing

Expérience scandaleuse – à fuir Refus de check-in à l’arrivée pour cause de surbooking malgré une réservation confirmée. Aucune solution proposée, personnel et manager totalement absents. Envoyés dans un autre hôtel sans les prévenir… évidemment complet. Impossible de joindre l’établissement ensuite. Abandonnés dans une ville inconnue, nous avons dû revenir à pied avec nos bagages et passer la nuit dans notre voiture, dans des conditions très difficiles. Cette situation nous a en plus engendré des frais : 15 $ pour accéder à une salle de sport (douche/toilettes) et 30 $ pour un parking sécurisé où passer la nuit. Établissement à éviter absolument.

Los espacios

No nos recibieron Nos dijeron que estaban sobrevendidos a las 2 am! Y nos dejaron sin un lugar donde dormir

No nos recibieron Nos dijeron que estaban sobrevendidos a las 2 am! Y nos dejaron sin un lugar donde dormir

Actually the location is good, but the room and staffs are not good.

Most of the facility in the room was not working. The staffs told us they would switch the room but they didn’t.

Customer service was great she explained everything to me. Well, I checked out late. They were very courteous and kind.

Nos gusto mucho la habitacion. Super comodo, muy limpio

Que el desayuno no estuviera incluido

proximity to airport and validated parking

I got to the hotel earlier than the check in time and the manager arranged for me to get my room at this time instead of having to wait in the lobby for five hours.

A complimentary breakfast for hotel guest.

I have called up the hotel 5 times already for the invoice and i never got one. They keep transferring me or hanging up. Horrible experience that i never had anywhere

Location and free shuttle every 30 min. Bed was comfortable, and bathroom was clean.

Air conditioning very loud, hard to sleep but still needed the room cooled. Staff extremely rude and would not help with any of my questions. Unsure what the point of having someone at the front desk is, she wouldn’t answer any of my questions or offer help when I asked. She doesn’t do anything for check out, just rudely points to the box to drop keys. Wouldn’t ask the shuttle driver to wait one minute while I brought my bags down. And a huge attitude. Expensive for the value.

Everything was great , place was clean I enjoy my stay