Days Inn by Wyndham Surrey

I talk with nav she is nice and helpful.

Everything seems good.

They gave us the best room in the hotel and it really was lovely. Staff was very accommodating and guided us to a terrific restaurant.

A pool would be nice.

Close to transit. Clean and quiet.

Mattresses extremely noisy. The pillows were too thick and hard

Location and their breakfast

None

Good location

breakfast was not good at all, we ate outside despite having paid for the hotel breakfast as there was not much available.

Very Friendly Employees. Hotel has been remodeled within the past couple of years. I will return again soon.

The front desk agent who checked us in at night was friendly and helpful

The hotel is located near a busy road, so it’s quite noisy even with the windows closed. Unfortunately, the staff couldn’t provide any earplugs. The biggest issue, however, was the bed linen—it had stains on it.

Poor

Really disappointed

Café da manhã muito bom com diversas opções. Banheiro com shampoo, sabonete e condicionador de ótima qualidade. Quarto tinha recentemente passado por reformas e estava bem limpo e conservado.

Televisão não tinha opção de canal para crianças.

Für den Preis war es okay.

Der Frühstücksraum sollte einen besseren Eindruck machen.

Welcoming and clean .friendly staff

駅が徒歩圏内だったので便利だった。朝食が出たので食べに行かずに済んだ。駐車場が無料で良かった。

夜駐車場で騒いでいるお客さんがいたので、とてもうるさかった。

Close to skytrain station, quality bed and free breakfast

Staff was helpful! Bed was comfortable and shower was great. Those are the two things that matter most. Good value for price.

Breakfest didnt have any eggs. Scarce breakfest but I was down at 9:45.

We managed to get side-by-side rooms, beds were comfortable

The location is not ideal as the hotel sits right next to a train overpass. Fortunately, our rooms were situated on the opposite side of the building, which helped block out most of the noise. However, the breakfast experience was among the worst we have encountered. They frequently ran out of food items, and using basic appliances like the microwave and toaster caused the circuit breakers to trip multiple times.

central location

Lots of noise from outside by people around the parking area. Very poor wifi. Breakfast is limited to few menu. I asked for a room change and was denied.

It was easy to access, clean, and quiet. It was a decent place to sleep.

One bed was broken on one side. We did have 2 beds so we had an alternative. The beds were hard. Breakfast was edible. Nothing fancy. I tried a waffle, but after 10 minutes it still was not cooked thoroughly.

Excellent stay. Felt like a second home. the room was up to date with a well equipped kitchenette within the room. The bed was comfortable and had excellent sleep.

Breakfast was perogies. Weird.

What is there not to like. Bright, clean, fresh rooms, friendly staff. Good breakfast,

Gute Lage. 5 Min. zu Fuss bis zur Skytrainstation. Zimmer sauber. Gutes bequemes Bett.

Everything

The staff were warm, friendly and welcoming.

It was clear that the hotel was doing reservations. We checked in on a Sunday evening. There was construction including drills and power tools until 8 pm. The dry wall on the walls was chipped and left dust on my bags and luggage. There wasn't event a toilet roll dispenser on the wall for the toilet paper. No face cloths. It was clear the were fixing up the place but it wasn't worth the price I paid.

location was good room small but clean and comfortable

price breakfast was disappointing breakfast area was not kept clean

Nothing

The sink in main room The cleaning level No bedside lights The half painted walls The leaking ice machine The poor breakfast

While check in and check out was quick and easy, that’s where it ends. If you choose to stay here, make sure to check your bank statements! When checking in we also asked if there was a BCAA discount. The front desk assured us he would give us a “good deal” and offered us our room for $180. We gave $100 cash and were told that our credit card would be due the remaining $80 plus gst. They ended up charging us $130 though. I assumed it was a mistake, but was told they never “noted” the discount. They said the man who offered us the discount would call us back to explain but never heard from him. When I asked to talk to management, they said he would call us and they HUNG UP ON ME. I have called multiple time to try to get this over charged worked out, but they continually gas light me or hang up on me. They also do not follow safety protocols. Right away upon entering the room, we noticed that the fire alarm kept beeping. We told the front desk and all he did was offer to take it off for the night. Since it was late and we just wanted to sleep, we agreed and slept in an illegal room with no working fire alarm.

We were in a family emergency with my niece in the ICU for weeks- they took care of my sister like she was family and kept strangers away from her when I was not able to be with her Forever Grateful for the daily check ins and flexibility on extending our stay

nothing

Emplacement Le personnel Le traitement Le déjeuné

TV pas inteligent difficile à se divertir

10 on 10 in service and staff!!..Mohammad and the team was very welcoming!..suite was very clean and housekeeping team did a great job cleaning everyday! continental breakfast was very delicious!

The room was nice, though a little smallish. great decor and furniture and the beds were comfy.

The breakfast was a tad disappointing as the potatoes were not crispy and tasted "old", the food was exactly the same each day and the bread products looked like they hadn't been replaced from the previous day.

The Breakfast was not so great

Lack of variety

Clean excellent customer service

Nothing.

Room was dusty. The refrigerator was filthy. The breakfast area was small and cramped. Will not stay here again.

Staff is very good and service is excellent.

Very basic--just a place to sleep.

Everything was clean daily

Wifi connection was poor,breakfast could've had more options, instead of the same items every morning, no brewed decaffeinated coffee in the breakfast area.

Staff was very friendly. Breakfast was good. Sausages were really good. Hash brown patties should have been cooked more. Went soggy and fell apart when trying to pick them up

Hallways were so cold and breakfast room same thing. No instructions for shower. Location was not quite where I wanted yo be. Did not feel safe walking outside once dark. Had to go outside to get pop from the machine

Breakfast was and the location was good

The staff for one. The room was great

Nothing

Good

The noise of the running train

Staff were friendly

Room size.. bed size.

exellent breakfast

Location, nice hotel

No hot water as the boiler was out of action. Might have been good if we had been informed of the problem before we actually arrived. The notice that informed guests of the situation was in the elevator and found after we had paid and before we went into our rooms

Location was good and convenient. Parking was very comfortable.

There were not much breakfast options. Disappointed with breakfast

Always a great place to stay close to everything I need to get to

No hot water, there was a sign that I saw after I checked in , and too bad there was no option for any discount

It was clean and well maintained.

It was not a quiet location.

Lighting was broken, bathroom was very outdated

Location to the event we were attending.

Walking up to breakfast room.

Everything was good

Breakfast was not quite what I was expecting and limited options

Clean rooms, great customer service. 5 minutes to the train. Descent continental breakfast. Friendly and quiet. Firm beds.

Good value. Close to sky train.

Staff members were very helpful

Well what can I say about this little gem. When staying in places which are in this price bracket, one thing I can say is they are all treated as a cash cow with no money going back into the property, this however is the exception. This is being treated as business that is there for the long haul and not being drained of money. The friendly staff, exceptional cleanliness, a proper breakfast not just cereal, TV channels without interference, larger than standard hotel towels, dove soap, bible in bed side cabinet, clean corridors, vacuum marks in the carpet all are signs of a well maintained hotel. Even trying to pull the bed covers up was like a tag-o-war the bed was made that well. Was it perfect, no. Theres were a couple of tiles that needed grouting which I offered to do but hey had no grout on site, and I had to go out of my way to find some dirt on the carpet was in the emergency stairwell behind the lift which most people don't go down, the TV did't turn on and off with remote but volume and channels worked fine, and if I was being really picky the shampoos and soaps were fixed too low down that you had to bend down to see what you were using when in the shower. This is the diamond in the layer of rocks, and we have slept in some rocky places. Would we stay here again? Absolutely! Even if we now have to drive further to our destination. We didn't have high expectations driving there, we even joked about it because of what we have stayed in before, we were pleasantly proved wrong and just goes to show how a properly managed hotel can be when looked after. I think a special mention has to go to house keeping, the way the beds were made, the cleanliness of the rooms and mammoth main corridor were spotless!

.

Nice n clean

Good breakfast! Parking very limited. Room is satisfactory, moderate clean.

n/a

Good location.

All good

Lots of breakfast choices! Clean eating area. Parking was great and well lit.

スタッフの方がみんな優しく笑顔でとてもいい雰囲気でした。部屋も清潔だし、ベッドも寝心地良かったです。日本語しか話せない私にも親切に対応してくれました。

朝ご飯をもう少しだけ充実してほしいです。

Room was comfortable and well equipped

Breakfast was disappointing

Everything was great. Staff very helpful. Good for money

Room was clean and modern. Quiet area, felt safe.

スタッフの方はみんなとても親切で、部屋もとても綺麗です。

朝食はとてもシンプル。

Location Easy access and exit Simple breakfast, sufficient

Poor lighting in the room One of the bed side lamp not working

There were no restaurants near

Clean room

Room service is excellent. Broken door chain lock was repaired, 15 minutes after reported to the front desk. Enough space for guests' cars to park. Will stay again.

Nice staff

I was surpised. This is s very nice hotel. Their continental breakfast was actually a full breakfast. Sausage, hard boiled eggs, pancakes and pastries. Juice and coffee.

Here’s a draft you could use (about 75 words): --- I stayed here recently with my toddler and unfortunately had a poor experience. The breakfast options were extremely limited and not toddler-friendly, which made mornings stressful. Staff interactions were disappointing — instead of being helpful, they often came across as rude. While the location is decent and the rooms are okay for the price, the lack of courtesy and basic comforts made the stay unpleasant. I would not recommend this hotel for families seeking a comfortable experience.

It’s not the first time I stay there. Don’t let the location scare you away. The service is excellent and the rooms are super clean and cozy.

Ok

Everythin

Bus was blocking the entrance to get in but other than that it was fine

Needs to updated, the bathroom was awful

I recently stayed at day inn Surrey While the first day was fine, I was very disappointed with my experience on the second day. One of the night shift staff members spoke to me in a rude and unprofessional way, which made me feel uncomfortable. I also noticed that the same staff member was much more polite and friendly with another customer, which felt unfair and disappointing. I hope the management can look into this issue and ensure all guests are treated with the same respect.

Customer service terrible

Poor quality bed

Room was very comfortable and very clean; you could tell the hotel was a bit older with some wear, but was still very satisfactory.

Bathroom could use some minor repairs, such as cracks in flooring.

Good

The carpet up to the breakfast bar is kind of greasy and filthy and the breakfast area reeks. Staff is ok but would not recommend

Breakfast could have more assortment

Good

Staff were nice. Room was not thoroughly clean, urine was left on the toilet seat as an example. Area was not great, lots of drug users around, but it's not limited to this location. It's the reality the greater Vancouver area.