The Lake Hotel Tagaytay

Great view, great staff, the morning breakfasts was one the best I’ve had. Would definitely stay here again.

love the view of the lake! would recommend this place for a perfect get away

Staff are nice and always willing to help

Great hotel with the newly updated rooms it was very nice. There were 2 young ladies working the front desk in June 9, 2025 that were absolutely amazing and a great help, provided amazing service. Would highly recommend this hotel for the service and the view ls

love this place

I loved the view from our wrap around balcony. View of Volcano, lake, etc. The staff were excellent 5/5.

I do not like leaving negative reviews but I find this is necessary as this was the worst hotel we have stayed in. My husband and I ended up calling it horror hotel. As soon as we came in the room a strong moldy smell mixed with bug spray welcomed us. There was a dead cockroach on the floor next to the bed. The shower heads were moldy and dirty. The bed was so stiff. The toilet bowl has a ring stain on it. This was the cheapest room in Expedia for this hotel so I can't speak for the other rooms. But this one was definitely horrible. I feel I need a refund for the trauma. Like for real. There were open live wires on the lamps so take note of this if you're traveling with kids. The door was cracked and just overall bad. The staff is the only redeeming factor on this trip. They were amazing and feels like they're just keeping their heads above water. Seems like the owners of this place don't care anymore. They also have a great view of Tall Lake. Other than that, highly recommend NOT to stay here or at least don't book their basic rooms.

Excellent view of Lake Taal. Staff were excellent. Room smelled like sewer. Bitten by mosquitoes in lobby and room.

The view in my room was breathtaking. I love the buffet breakfast and the staff are all friendly specially Grace and Abraham.

The view from my room was breathtaking and the staff specially Grace and Abraham were very helpful. Thank you 😊

Okay but dated. I’d recommend if you dont want to drive everytime you want to eat. Plenty of dining options 2min away. Breakfast buffet which was included in the booking was good. View was very nice. And staff were helpful. - bathroom tiles had mold, toilet seat was broken, bed was hard, no sound proofing (there were works outside our room when we checked in).

very nice

Very nice property and staff

Comedy of errors the entire stay. Too many to list them all. AC was broken so i asked for a new room. They said "give it time" but i was having none ofbthay. They got me a new room which was sweet but it was a bewly renovated room and the work wasnt complete. Also, they installed a new xray machine and metal detector and despite me only walking out to smoke in the oarking lot next to the security guard i still needed to go through it. Theres more but yeah, they should all go stay in a decent hitel so that they kniw how to effectively apply the great amount of care amd effort they provode.

The manager in the afternoon was so very helpful and very nice.

Best view from the balcony.

Staff was very nice and helpful.

Very accomodating

The hotel staff was awesome. Great location with amazing views if the Taal volcano and lake. My only complaint was that the mattress in my room was too hard. Felt like sleeping on the floor.

Very very nice property, great views, clean interior and exterior. Located near several restaurants. Conti's had the best meal i had .

Très satisfait de notre séjour à l’hôtel. Excellent déjeuner et la vue est incroyable. Malheureusement un peu bruyant chambre 324.

It was to noisy. My room was in the main level and I can hear music people talking etc. View was wonderful.

The front office and poolside staff are accommodating. They were attentive and went out their way to ensure guests are comfortable. Breakfast options are satisfactory offering decent variety to suit different preferences. The dining area offered a scenic view of the lake making morning meals quite enjoyable. One notable downside is the absence of internet access in the room. Challenge for me who need reliable connection for work. Also, the towels seemed outdated there were signs of wear and tear. Regrettably the room we stayed had a window no view and is undeniably small.

I am sure I am not the first one to mention about the leaky water system/ pipes in our room 102 in the bathroom especially under the water tank of the toilet bowl and water coming splashing from the shower stall thru the space of the glass and floor when showering

The bathroom was not as clean as i expected from a hotel that charges this much per night.the bathroom felt dingy ,moist,one of the towels have stains of some sort.the breakfast buffet have flies circling the buffet table,there were some flies and insects by the tables closed to the glass door by the pool.the staff doesn’t seem concern about this.and it’s disappointing.the staff needs to be checking these key places of the property.I don’t think i will recommend this to others nor plan on staying here in our next visit.

Beautiful view, good location. Nice large suite. Friendly staff.

Everything was on point from excellent staff, customer service, breakfast and the room. The only thing I was disappointed was the fog that hid the lake view. It would have been perfect!

Staff rude, water faucet leaking, sink clogged, Worn out towels

I like the view but the tiles of our room was not good. Lots of cracked tiles, and when we open the sliding door to balcony smells bad and the comfort room's faucet was leaking.

Rather disappointed. Plus, great view of the lake and outside pool. Friendly reception staff. Negative, hotel rather dated, ideally need a full refurbishment. Bedroom not fully cleaned, lots of dirt under the beds, dusty cloth shelves. Dirty stains in the toilet and wash basin. Breakfast below average, not maintained during service and food too spread out. Staff not too trusting, on arrival needed to check room before entering and check again before leaving. Couldn't take a very average pool towel to room after getting out of pool. Sorry, wouldn't stop again.

Staff are very friendly and very professional especially Kathleen, Jam, Nicole and the FB team. Thanks to everyone!

I would say everything is fine except for the fact that you have to verify the room you are getting. I was disappointed that the view from my room is a wall.

Warning to future guests: We were charged for 2 towels because of a couple small spots that could easily be washed out.

Great ambience and location

Beautiful view of the lake. No housekeeping came to clean the room for 3 days. Front desk told us that we have to request for it if it is needed.

Staff are friendly and accommodating . Easy check in and check out. Room is nice and clean. Complementary toiletries, cofeee and slippers are available at room. Would highly recommend this hotel if you want a relaxing day at tagaytay. Really enjoyed our honeymoon. Will surely come back soon!

maganda ang place, madumi lang ang bed sheets nila.

Nice view of taal, good ambiance and great breakfast

Booked 2 rooms, Rm#303 Deluxe and Rm#324 Deluxe Lakeview. #324 has slow and unstable wifi. Also, I had to turn on faucet for around 10 min to feel some warm water (around 30-40C). AM and PM Managers knew about this and was unable to fix the issue. Was unable to use the bathtub due to the cold water. 2 Maintenance personnel went to room to check. PM Manager even agreed to make some refund but cashier was not informed upon checkout. #324 has great view and more expensive. #303 wifi and warm water works well. Location ⭐⭐⭐⭐⭐ .. very good…right in the middle of all attractions/restaurants/ coffee shops Room View ⭐⭐⭐⭐⭐ Breakfast ⭐⭐⭐⭐…simple but good Price ⭐⭐⭐..if only wifi and hot water worked

The outdoor pool is nice but the water is freezing cold maybe it would be better if they put a heater on it

Good experience, great views and nice room

Wonderful overall experience

The staff are very accomodating and friendly, I think thats the best asset of the hotel. Buffet breakfast was delicious Though one thing that we are not happy is the slow internet connection.. But all in all our stay was almost perfect! Thank you

We loved the view, clean rooms and friendly staff. The only thing that we did like is the Wifi or interent. Had a real hard time connecting

Great hotel with a great view of the lake. I know part of the hotel is under renovation, but it was not annoying or anything. Can't wait to come back when they are finished.

Staff were nice and helpful. Room was great and comfortable. However, work needs to be done with the drainage in the toilet as it smells. But after requesting for it to be serviced/cleaned, it's better. Had to put my car freshener inside the toilet though to mask out the smell.

The hotel is under renovation and would be glad to return. Service is excellent especially the breakfast. Super sarap breakfast. The staffs were all friendly and with honorable mention to the security guard who always help us get out of the main road cause of heavy traffic.

Where ever we ask the front of anything they would say because of pandemic. For example the hotel do not have a public transportation and or a tour activity. One day before our check out they have already disconnected our room wifi.

Wheelchair was old and rusted and no left foot rest. Attendant does not know how to use the breaks. and did not regard my moms feet on the corners of the ramp. Why the wheelchair access or ramp have a corner that could hurt my mom’s feet. The ramp is too steep for wheelchairs. Elevator barely fits just one wheelchair. i left an item and they don’t follow up promptly. When I follow up I have to describe a new staff all over again wherein they can have a log book and so they can all respond uniformly. i called up maintenance, tv can’t function with remote layer to find out have two remotes for tv, the bellman did not explain even after I gave a good tip, so have to tip maintenance guy again. Same maintenance guy also tried to fix sink not draining, he said working fine now ma’am, but as soon as I brushed my teeth, water started coming back up with black dirt all over the sink. So unsanitary. Did not bother to call again we are too tired for all the stress. Great view for taal perfect for picture taking.

Staff, especially Shem, was extremely helpful!

It was an amazing and relaxing stay. The staffs are very friendly and welcoming.

Nice hotel, friendly staff, clean room and excellent breakfast buffet. wifi is terrific inside the room

Clean room. Great view.

I like the staff very helpful and accommodating ,my husband is impressed with the hospitality of the staff we We’re treated like royalty

Wonderful stay, will recommend and come back. Staff

The location is fantastic, just needed to ensure that the place is well maintained, i dont know if it happens frequently but during my stay i encountered a clogged toilet bowl and the aircon has a noisy sound when its operational. We just off the ac although its quite stuffy coz we cant stand the noise from the unit. But what made me give an excellent rate is the warmth of the people all staff are very polite very welcoming and very accommodating. Thats what matters and what makes my stay feel better

The location was great, parking area was secured, the room was spacious and clean, the view overseeing the lake plus the weather...it was amazing. The staff were courteous, attentive and accomodating especially Mr. Allan, the manager at the breakfast buffet area makes us feel so welcome and entertained us so well. The breakfast buffet was not only delicious but also has wide array of variety to choose from. Just a suggestion you can remind your guests about the check-out once no need to repeat it especially if it's not yet beyond their check-out time; and a litte soundproofing of the room could help as well. But over-all the place was perfect for relaxation :)

Very nice place with great view of the lake. Internet connection in the room is inconsistent

The room aircondition is fair and the restroom has a little bit kf smell. Other than that we had a fantastic stay. The pool are great and the staff is super fantastic. The breakfast buffet is the best, it serves variety of food. We will stay there again.

Very nice hotel with amazing views. Breakfast was worth staying here in itself. The buffet was huge with many types of Filipino delicacies. The employees were very friendly and professional. We would definitely stay here again.

Our check in was supposed to be 2pm (Saturday) but did not have the room available til 2.45pm. Reason being the room wasn't cleaned yet. Asked for a late check out on Sunday because of this and was denied. Not impressed. Thankfully the concierge on Sunday allowed this to be.

Staffs are very polite.. :)

It’s a very good hotel to stay for a couple of nights but the room I booked it feels very exhausted because I didn’t know that it’s in the lower ground , but the other room I book for my sister is excellent but they have to pay $119 more just to upgrade their room (with the balcony)...so far overall is ok...the food is great but be careful to what type of your you want

Late check in Pool has a lot of small dirt, tiles underneath are slippery, now frequently cleaned in my opinion. Food and room is good. The air cleaner in the room already needs filter replacement

Their Lake view

Clean... great staff... quiet... big rooms... awesome view

Better than expected.

Some of the facilities were not maintained.

Excellent service.. They always look after us and I love the breakfast every morning. My stay here is really spectacular.. My family and I stayed for 3 days and 2 nights here.

By far the nicest we found in the area for the price. Great staff and service. Great view from rooms in the Taal side. Not all rooms have the same so confirm on booking. Location is great with easy access to markets and recreation, and a wealth of restaurants and bars. Good secure parking. Infinity pool with spectacular view. Great relaxing stay and highly recommended. Thank you.

Beautiful view, good breakfast and the hotel is nearby sites to see. Unfortunately though, it was raining the whole 3 nights that we stayed, otherwise it would have been so much better. Will go back to this hotel.

Nice cool place

Food during breakfast can be improved. Too dry. And does not match the weather in the area.

Great view of lake, cool breeze, 24 hour security, clean. Easy transport to town and to Manila as a bus stop is located a few feet away from entrance. Jacliner bus from Buendia Terminal stops opposite property ie at Petron Station. Restaurant did have some flies and d gate at pool was unlocked n this pose a safety issue. overall great plc for a nite or two

I like the view, staff are courteous, and the piano downstairs is relaxing. There were just mosquitoes and a cockroach on the balcony :(

The view and Tagaytay itself was worth the trip. It was a busy time of the year. The children who stayed in the hotel were not considerate of the rest of the clientele who were staying in the hotel. They were all over the place, making so much noise specially when it was in the late hours of the evening. It would be a better situation if management get be more clear of their strict policies of the quiet time that should be respected.

The view is nice felt like iam in heaven

We liked the view. Everything else was very disappointing. Heavily enhanced photos make it look good but it is not. Old, needs renovation, garden area was hugely disappointing. No seats to look at the view, scruffy lawn area, no plants. Breakfast a joke, plenty of flies. Shared tables in a basement like room. Smells to the left side of the pool, wouldn’t want to sit out there on the few seats available. Toiletries not replenished. Just one tube of shower gel and shampoo for 2 people for 2 days. Vouchers for the breakfast for day 2 were not provided even when we asked for them on day one, before we knew we wouldn’t want it anyway. This beautiful view is spoilt by a second rate hotel. We hope one of the big chains takes it over and turns it into somewhere worth staying. Getting there and back was a massive mission - no one wants the long drive, hence the extortionate price for a taxi.

Breath taking views of the lakes and spacious room

Great! Love the view, staff was great, location perfect!

Very enjoyable, relaxing stay, staff are attentive.

Nice hotel. Stunning views over Lake Taal and volcano. Pleasant pool area also overlooking the lake, and trees with monkeys. Close to lots of restaurants and bars. Buses to and from Manila stop right outside the hotel. My only suggestion for improvement is the grass area which had large patches of dead grass.

It was our first time at Lake Hotel in Tagaytay and I could see myself booking with them in the future. the buffet breakfast offers a wide array of dishes and the rooms were clean. the staff were all very nice and accomodating which was an important thing that I consider when choosing to book at hotels...

Bad weather we was not enjoying

Great service by the staff.. we checked in early and they managed to get us a room quickly...

First night we book our room on the first floor .. we found out that’s there is lot of mosquito and the air purifiers need a new filter.my husband been eating alive with the mosquito so the next day we upgraded our room lucky our room is good no mosquito but my friend room still lots of mosquito!

Close to everything, lakeview, good breakfast selection.

Everything OK except their food. As traveller one that makes me feel relax and happy is the cleanliness of the place,, how hospitable the stuff is, how fast they serve, and most of all how good their food is. Everything OK specially their view, you will see taal lake near and clear. Except their food. Nothing special. They should improve the quality of and maintain the freshness of their food. Keep it warm. 🙏😊

We like the views and the rooms it is a very good place to stay

Lovely hotel, location and staff. Please be aware of rooms with no window with daylight.

Perfect view to see Taal Lake I Love morning sunrice

My partner and I stayed here for over night it was nice of them that they allowed us to check-in Early at least we have a time to relax most of the afternoon however there is a wedding late afternoon and the music its too loud we even heard inside of our room i rang twice the reception if is possible to turn volume down but still nothing happened until we decide to go out and wondering around. The Breakfast its nothing special Very limited selected choice they served most of filipino foods i notice they dont monitor all the foods that is why they ran out of milk and fruits, not well organized it look messy the guest can seats anywhere nobody assisting. NOTE: No internet the whole time of our stay.

friendly staff, perfect view and awesome breakfast buffett. The room was roomy as well.

Location is perfect. Plenty of parking space. Free breakfast is very good.

weather is amazing

Nice view and very solemn please more delicious food and more pillows and blankets

Nice view but the KTV lounge was kinda smelly as if like you’re inside a coffin. Maybe they should clean it up or put a air filter or something for the smell. Thanks!

Lovely room. We enjoyed our stay as the room is quite relaxing. better get the room with lake view. :) Breakfast buffet was okay too.

Rooster crowing every morning. Complimentary breakfast not appetizing. There is a restaurant, but never see anyone inside. Had room service deliver a meal. Calamari was very good. Fries were raw. Pool not cleaned every morning. Toilet seat unsecured. Exhaust fan in bathroom inoperable. No screens for sliding window. Would have been nice to let some air in. The only thing that was great was the view.

Always a good start waking up looking at the Taal Lake from our room. The hotel employees were polite and always willing to help. I will stay in this hotel again in the future.