Four Points by Sheraton Hotel and Serviced Apartments Pune vs Similar Hotels

Mixed feedback, rooms need upgrading according to one review.

Some reviews noted rooms being small and outdated.

Multiple negative reports: very old property, outdated bathrooms, broken fittings, and failures (AC, TV, hot water). Several guests advise checking rooms thoroughly before handover.

Issues with noise and minor maintenance, but overall a decent stay.

Issues highlighted with cleanliness and maintenance of facilities.

Some reviews noted cleanliness issues, such as small dust and leaky faucets.

One review explicitly mentions 'clean, spacious rooms' and there are no major cleanliness complaints elsewhere; cleanliness is generally reported as good.

Several complaints about stains in the room and general maintenance issues.

Good location mentioned across various reviews.

Multiple reviews mentioned good location and convenience.

Consistently praised across reviews for proximity to the airport, Viman Nagar and convenience for quick trips; location repeatedly listed as a pro.

Positive mentions of the location's convenience and accessibility.

Consistently praised for exceptional service and attentive staff.

Staff received praise for their support, helpfulness, and overall good service.

Mixed: several guests praised friendly and helpful staff, but multiple comments call out reception requiring training and slow room service (over an hour) which pulls the score down.

Most reviews highlight fantastic service and staff eagerness to help.

Many compliments regarding food quality and variety.

Praises for breakfast quality and general food experience.

Mixed but generally positive: one review calls the food 'delicious', while another notes an average breakfast and there was at least one instance of slow delivery for a simple order.

Breakfast was highly praised, along with restaurant service quality.

Amenities overall satisfactory; detailed feedback not mentioned.

Amenities received positive feedback, particularly the breakfast options.

Significant issues reported with key amenities: air conditioning not cooling or failing, no hot water in one report, and a non-working TV; amenities need upgrades/maintenance.

Some amenities worked well while others, like the Wi-Fi, had issues.

Some concerns about pricing relative to offerings.

Value perception was generally positive in reviews.

Not mentioned explicitly in reviews. Assigned the target overall rating (standard quality for this hotel tier).

Overall satisfaction with the hotel stay relative to the pricing.