Monumento al Vescovo Ulderico
Monumento al Vescovo Ulderico, Piazza San Nazaro in Brolo, 20122 Milan MI, Italy- Monument
Compare nearby stays with similar location, guest experience, amenities, and class.
Luxurious Accommodation
Uptown Palace offers contemporary, soundproofed rooms with flat-screen TVs, free WiFi, and private bathrooms with plush bathrobes and slippers. Upgrade to a Junior suite for a spacious living area or a suite with a separate living room and stunning views of Milan Cathedral from the balcony.
Exquisite Dining Experience
Indulge in a delicious breakfast buffet with fresh fruit, pastries, and cappuccino. The hotel's restaurant serves a mix of Italian and international cuisine, featuring homemade pasta and seafood specialties. Guests can enjoy meals at the bar throughout the day, upon request.
Convenient Location
Situated just a 5-minute walk from Milan's Missori Metro Stop, Uptown Palace is the perfect base for exploring the city center on foot. Don't miss the iconic Galleria Vittorio Emanuele, a short 15-minute walk away, and easy access to Milan Linate Airport, only 7 km from the hotel.
Book your stay at Uptown Palace now for a luxurious and convenient experience in Milan!
Check-in from
02:00 PM
Check-out by
12:00 PM
Parking
PAID
Children
Allowed
Pets
Not allowed
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Queen bed (151-180 cm wide), 2 Twin bed (90-130 cm wide)
Room details
20 sqm
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Queen bed (151-180 cm wide), 2 Twin bed (90-130 cm wide)
Room details
22 sqm
In-room amenities
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide), Sofa bed (Variable Size)
Room details
50 sqm
In-room amenities
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Queen bed (151-180 cm wide)
Room details
24 sqm
In-room amenities
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Sofa bed (Variable Size), Queen bed (151-180 cm wide)
Room details
25 sqm
In-room amenities
1 King Bed OR 1 Queen Bed
237 sq feet
Internet - Free WiFi
Entertainment - 32-inch HDTV with premium channels and first-run movies
Food & Drink - Espresso maker, minibar (fees may apply), electric kettle, and room service (limited hours)
Sleep - Premium bedding, a down duvet, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub
Practical - Laptop-compatible safe, desk, and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Closed-captioned TV
Non-Smoking
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Queen Bed (150-160 cm wide)
Room details
22 m2
In-room amenities
1 King Bed OR 1 Queen Bed
215 sq feet
Internet - Free WiFi
Entertainment - 32-inch HDTV with premium channels and first-run movies
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and room service (limited hours)
Sleep - Premium bedding, a down duvet, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub
Practical - Laptop-compatible safe, desk, and phone; rollaway beds (surcharge) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Closed-captioned TV
Need to Know - No cribs (infant beds) available
Non-Smoking
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Queen Bed (150-160 cm wide)
Room details
20 m2
In-room amenities
1 Queen Bed OR 2 Twin Beds
205 sq feet
Internet - Free WiFi
Entertainment - 32-inch HDTV with premium channels and first-run movies
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and room service (limited hours)
Sleep - Premium bedding, a down duvet, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub
Practical - Laptop-compatible safe, desk, and phone; rollaway beds (surcharge) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Closed-captioned TV
Need to Know - No cribs (infant beds) available
Non-Smoking
Sleeps
Up to 2 guests
1 adults · 1 children
Beds
Queen Bed (150-160 cm wide)
Room details
19 m2
In-room amenities
1 King Bed OR 1 Queen Bed
215 sq feet
Internet - Free WiFi
Entertainment - 32-inch HDTV with premium channels and first-run movies
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and room service (limited hours)
Sleep - Premium bedding, a down duvet, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub
Practical - Laptop-compatible safe, desk, and phone; rollaway beds (surcharge) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Closed-captioned TV
Need to Know - No cribs (infant beds) available
Non-Smoking
Sleeps
Up to 2 guests
1 adults · 1 children
Beds
Queen Bed (150-160 cm wide)
Room details
20 m2
In-room amenities
1 King Bed OR 1 Queen Bed
237 sq feet
Internet - Free WiFi
Entertainment - 32-inch HDTV with premium channels and first-run movies
Food & Drink - Espresso maker, minibar (fees may apply), electric kettle, and room service (limited hours)
Sleep - Premium bedding, a down duvet, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub
Practical - Laptop-compatible safe, desk, and phone; rollaway beds (surcharge) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Closed-captioned TV
Need to Know - No cribs (infant beds) available
Non-Smoking
Sleeps
Up to 2 guests
1 adults · 1 children
Beds
Queen Bed (150-160 cm wide)
Room details
22 m2
In-room amenities
1 King Bed and 1 Double Sofa Bed
538-sq-foot individually furnished room, balcony with city views
Layout - Bedroom and living room
Internet - Free WiFi
Entertainment - 32-inch HDTV with premium channels and first-run movies
Food & Drink - Espresso maker, minibar (fees may apply), electric kettle, and room service (limited hours)
Sleep - Premium bedding, a down duvet, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, jetted bathtub
Practical - Laptop-compatible safe, desk, and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Closed-captioned TV
Non-Smoking
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
King bed (151-180 cm wide), Sofa bed (131-150 cm wide)
Room details
50 m2
City View
In-room amenities
Sleeps
Up to 1 guests
1 adults
Beds
Twin bed (90-130 cm wide)
Room details
20 sqm
In-room amenities
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
Queen bed (151-180 cm wide), Sofa bed (Variable Size)
Room details
101 sqm
City View
In-room amenities
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
The air conditioner worked well; I was able to lower the temperature over time, but after I turned it off, it started up again automatically about an hour later.
La gentillesse du personnel
The hotel is good clean 2 station to dom the breakfasts nice clean
I had problem with the stuff of the Reception they asck me to pay the city tax I payed by card si took the card from me & rought all the data of my card with the scurry nr I asked her what you doing you not allowed to take my data with the scurry nr si tell me that's its the policy of the hotel I blocked the card after that because anybody how have the data he can use my card vrey strange first time. I had something like this.
Very central and convenient. Love the roof top bar and views.
There was not anything we did not like.
Location is good
Overpriced according to facilities
La vue
We like the all the staffs, may it be at reception, restaurant or lobby, they’re all accommodating and welcoming. The buffet breakfast was way better than our previous stay, they moved to the highest floor which gives a full view of Milan and good selection of food.
We came back for the 4th time because of the service and the chefs. But our recent stay was a bit disappointing, room service food was not good, although they gave a replacement still it was not to their standard before.
Location Staff Cleaning
الهدؤ وقربة من الدوومو
لايوجد
Location and view.
Zimmer: - 2 hohe Betten - Kaffee und Tee Zubehör - ruhig (bis 2 Nächte vor Abflug Familien mit Kindern einzogen, die nachts 0:30 Uhr über den Gang rannten) - Blick über Mailand (leider lässt sich das Fenster nur ca 30 cm öffnen) - TV - Lichtschalter und Steckdosen überall vorhanden - Bad ist sehr groß mit ebenerdiger Dusche) Frühstück: - die Aussicht über ganz Mailand inkl. Dom - servierter Kaffee ist gut - viele Kuchen, Aufstriche - nettes Personal Lage: - ausgezeichnet (zu Fuß ist man schnell am Dom) - Tram (2 Bahnen gleich um die Ecke) 2 Metros in 5 Min erreichbar u.a. direkt zum San Siro und Mailand - LIN
Zimmer: - die Betten waren uns zu hart und durch die Bettdecke (die nur mit Bettlaken locker umrandet war) war nicht optimal - 2 Stühle in einem Zimmer für 2 Personen wären schön gewesen - bei den deutschen TV Sendern (ZDF etc.) kam nur die Erklärung wie man die Satellitenschüssel ausrichten soll - wenn man in die Fächer an den Nachtschränken und am Schreibtisch tiefer reinfasste, kam Staub raus - wir hatten einen Wasserkocher, Teebeutel, Kaffee --- aber erst nach Nachfrage auch Becher :-) - der Schrank war total unpraktisch Frühstück: - immer das Gleiche - Rührei pampig, gekochte Eier nicht abgeschreckt und krümelig, Schinken hart und kalt
L’emplacement et la vue au petit déjeuner
Rien
Die Aussicht beim Frühstück
Ausstattung und den Lärm draussen hört sehr gut
La pulizia delle stanze
La scarsa disponibilità del personale sono stata costretta a dormire una notte con aria condizionata accesa in stanza solo perché non sono stati in grado di spegnerla dall' impianto centralizzato
Lokalizacja, cudowna obsługa hotelowa, wspaniała kuchnia w restauracji, kunszt kelnerski i jakość 20/10
Po zameldowaniu okazało się, że na piętrze drugim prowadzone są prace z użyciem wiertarki udarowej. To wyprowadziło mnie z równowagi. Po zgłoszeniu obsługa hotelowa natychmiast przekwaterowała mnie 6 pięter wyżej ale z uwagi na konstrukcję budynku niewiele to zmieniło. (prace odbywała się w piątek i sobotę). Wanna w łazience była zniszczona i obskurna. Fugi przy niej oblepione obrzydliwą szarą substancją. Zniszczone od wilgoci rozpadające się futryny drzwi. NAjlepszy był jednak telewizor-Ulrich von Jungingen miał lepszy w namiocie gdy jechał na grunwald. Generalnie to hotel ze zużytymi pokojami wczesnych lat 90-tych za który można zapłacić max 75 euro na dobę a nie 250 jak ja płaciłem
The foreign staff at the reception were very friendly, polite and patience! The evening time we had a dinner at the rooftop restaurant, the Italian waiter was very friendly, and knowledgeable!! He was so great! Love it!
The Italian staff at the reception were a bit cocky, not so friendly and not very helpful. Eye rolling and stuff.
Uptown Palace is a good and comfortable hotel. The rooms are a reasonable size, and the location is convenient for exploring Milan.
Overall, it offers a pleasant and practical stay, but nothing beyond that. Do not expect luxury or any particularly memorable features. It is simply a solid, well-located hotel that provides good comfort.
Modern and clean
Furniture and bathroom
Sehr gute Lage und guter Komfort.
Ich kann nichts bemängeln.
The breakfast is very good!
The room number 801 was very smelly.
Odalar çok konforlu
Biraz karanlık atmosferli ve eski bir otel
Comfortable hotel ,the breakfast was fantastic with great views
Nice room,excellent bed,beautiful bathroom,first class breakfast with breathtaking view.
Just a little to far from center especially in the hot weather.
Fabulous hotel and suite , magnificent views of city and Duomo. Amazing suite and facilities
Nothing.
Hotel está totalmente impecable tiene buenas vista y está en una una excelente ubicación tiene conectividad a todo, tranquilo y las vistas para el desayuno increíbles
Pedimos una cama para dos personas y eran dos individuales unidas la intercesión de las dos camas al dormir incomodaban mucho
Great location , staff were fantastic
Las vistas de la habitación son insuperables, el personal muy atento te ayudan en todo.
The hotel is overrated, and the price was too high for this hotel
პერსონალი
დაძველებული ინტერიერი და უცვლელი ბრექვესტი
The hotel is placed very close to the main attractions and has an overal ellegant feel
I would expect more for the price: the size of the room, the facilities or quality of the food
atendimento
Temiz, kaliteli. Personel güleryüzlü yardımsever. Merkezi sayılır, yürüyerek 15 dk kadar sürüyor
部屋については要望した通り景色がとてもいい部屋にしてくださりました。窓からはVelasca TowerやDuomoの上の部分も見えて、ミラノの街を一望できる素晴らしい部屋でした本当にありがとうございます。部屋には椅子もあり、朝に座っていい一日を初めて、夕方、夜にとてもいい景色を見ながら1日を終えるという本当に素敵な時間を過ごせました。 部屋数は2つで1つがベッドルームもう1つが、バスルーム兼トイレでした。ベッドルームはゆったり過ごせ、バスルームは浴室、ビデ、トイレと一緒になっていましたが、とても大きくゆったりとした空間で身支度を整えることができました。一人で泊まるには十分すぎるぐらいの大きさでした。 スタッフの方は事前の要望のやり取りから丁寧でした。初めて行くこともあり、街並みの景色を要望したところ、duomoテラスと展望台を教えてくださりました。また、現地での対応については、英語ができない私にも丁寧にゆっくり話していただき本当に安心感がありました。パーフェクトの対応でした。 立地についてはduomoから徒歩圏内であり、朝の人が少ないduomoも見ることができ大満足です。ただ、徒歩で15分程度はかかるため、遠いと感じる方は地下鉄を利用された方がいいかと思います。 朝食についてはビュッフェ形式でしたが、クロワッサンをはじめとした、ブレッドといったパン類、スクランブルエッグ、チーズ、ハム、ヨーグルト、フルーツ、ケーキと種類が多かくどれも美味しかったです。 また朝食会場はホテルの最上階にあるため、先にあげたVelasca ToweはもちろんDuomoについても部屋からよりも大きく、大部分が見ることができ、街並みもより遠くまで見えて部屋から見る景色より数倍良かったです。会場自体がほぼガラス張りのため、席がどこからでも、外の景色が見える構造になっているのもさらに良い点でだと思います。また、外にも出ることができるので、より景色を堪能することができました。ぜひおすすめします。
なし
Excellent location nice hotel
Location Excellent breakfast
Das Restaurant ist sehr gut. Sehr schöner Ausblick auf den Dom und sehr gutes Essen.
Die Executive Suite (3 Nächte 1600 EUR) war den Preis nicht wert. Schmutzige Whirl-Düsen in der Badewanne. Verrostete Badezimmermöbel, ein lockerer Wasserhahn, eine verkalkte Duschkabine, vergammelte Türrahmen im Bad und Schmutz in den Ecken. Den Blick auf den Dom gibt es zwar, aber die direkte Umgebung ist nicht wirklich attraktiv. Das Frühstück ist die 15 EUR pro Person nicht wert.
L’emplacement de l’hôtel et le personnel
Locație bună, la 15 minute de centru, mers lejer. Priveliște frumoasă din restaurantul de la etajul 13. Amabili cu depozitarea bagajelor atât în ziua sosirii, cât și în ziua plecării.
The view from the breakfast floor, the quality of the breakfast and the personeel from the breakfast.
Nothing
Francesco was very helpful and polite! The hotel was modern. The views from breakfast and our room were lovely. And the breakfast selection was vast.
Szívélyes fogadtatás, kedves és figyelmes személyzet a reggelinél is és az étteremben is, bőséges és széles választék, a kilátás csodálatos! Szívből ajánlom mindenkinek!
Nem volt ilyen!
Alles
Comfort and position near the subway and downtown
Zero
La struttura si trova in una zona centralissima, a soli 10 minuti dal centro, quindi decisamente ottima. A pochi passi si trova il parcheggio coperto del centro per il quale non abbiamo avuto alcun problema a trovare posto. Inoltre, la camera era davvero comoda e pulita e con tutti i comfort.
le confort et la taille du lit, une chambre très spatieuse , la baignoire, le petit déjeuner
l'insonorisation, le bruit dans les couloirs.1 évier SDB bouché
El punto , el trato del personal
Todo estuvo muy bien
Very nice hotel in a good location with easy access to the metro
Looking a bit tired in places, electric points and door handle not secured properly. Chipped enamel in bath.
Le confort , le personnel accueillant, un très bon petit déjeuner avec une vue panoramique exceptionnelle.
Un tout petit peu excentré (mais pas très loin non plus).
Emplacement Calme Propreté
Aucun support dans la salle de bain pour poser ses produits de beauté Pas de grand écran
Bonitas vistas en el salón del desayuno, muy moderno. y un desayuno muy completo. la suite, tenía una terraza muy grande, daba vértigo. se veía la catedral.
Un poco apartado del centro, había que andar 10 minutos. pero no fue un gran problema.
Had an issue with the bathroom, staff upgraded us to better room with no extra charge and with no questions asked.
TV was old fashioned, could use smart tv option for using Netflix or other streaming.
Super Lage
Viel zu kalt im Restaurant Es sollten kleine Bar Tische auf der Terrasse sein für einen Apero
Personal Sauberkeit
In unserem kleine Zimmer war im Badezimmer ein permanenter säuerlicher Geruch, der in den Schlafraum übergegangen ist. Es muss von einem extrem starken Essig-Reinigungsmittel gekommen sein. wir sind schon viel gereist, auch auf anderen Kontinenten, habe das war wirklich penetrant. Das Angebot in der Bar im obersten Stock mit unzähligen Whisky und Gin Varianten finde ich reichlich und gut. Dafür gibt es nur ein Bier. Es waren für einen Freitag nur einige Gäste anwesend. Vielleicht sind die Ansprüche etwas hochgegriffen.
Skøn beliggenhed
Alt var fint
Yes
Clean and very polite all the staff in the hotel
Die Aussicht aus dem Frühstücks Raum war sehr schön.
The front desk people are awful and will laugh at your face for no reason !
La ubicación
La atención por parte del personal de recepción es muy mejorable.
Petit déjeuner au top
Emplacement au top
Die Unterkunft hat eine super Lage, nur 15 Minuten zu Fuss vom Dom entfernt. Als wir angekommen sind, haben wir sogar ein Upgrade erhalten. Auch die Kommunikation per E-Mail war von Anfang an sehr angenehm. Ein grosses Dankeschön an Alessandro – er hat uns während unseres Aufenthalts sehr geholfen. Wir würden jederzeit wiederkommen!
Kahvaltı
Staff were respectful , helpful
The room is cleaned every day; however, the furniture gets dusty very quickly, possibly due to the air conditioning.
L'emplacement est idéal, 10 mn à pied du Duomo et 15 mn à pied du quartier Navigli. La chambre est spacieuse, le petit salon séparé de la chambre est appréciable. Le petit déjeuner sur le Rooftop avec vue sur le Duomo est vraiment sympa.
Même si les sols de la salle de bain et du rooftop sont propres, ce n'est pas vraiment agréable de marcher car le sol colle... Et la chambre n'est pas trop lumineuse. Avant notre arrivée, ce serait bien de préciser que l'on doit payer un droit d'accès au centre-ville de Milan en voiture.
Room is clean
Pillows are not good. Too flat
location was great, very friendly staff at check in and process was quick and easy. Was raining and provided umbrellas.
Bar staff were slow to serve and unhelpful at times regarding sitting closer to the views
Die Lage und die außergewöhnliche Aussicht.
لا يوجد
غير متعاونين و استغلاليين
Me gustó todo, el hotel, el trato del personal y la ubicación.
Además de ser un hotel precioso, el personal es estupendo .
El frío en la habitación, que solucionamos el último día, pidiendo qye nos lo quitasen desde recepción .
The breakfast has a good selections.
Todo
Different from the pictures
La sala de los desayunos y el personal.
Nos tocó una habitacion que olía a tuberias todo el dia, pero nos la cambiaron.
HOTEL SUPER QUALITE PERSONNEL SUPER ATTENTIFS TRES PROCHE DU CENTRE HISTORIQUE SITUATION PARFAITE PETIT DEJEUNER TRES TRES BON AVEC UNE VUE MAGNIFIQUE
RIEN L ACCES AU ROOF TOP POUR PRENDRE UN DRINK IL FAUT RESERVER
La camera era funzionale
Colazione per me che sono celiaca scarsissima
Location
Stuff
- sehr gute Lage - vor Eingang des Hotels e-scooter verfügbar zum Mieten - in der Nähe der U-Bahn (5min) und in der Nähe des Doms (15-20min), - sehr gutes Frühstück und die Mitarbeiter beim Frühstück waren sehr aufmerksam und freundlich - grosses Kompliment! (wussten, was am Tag davor bestellt wurde). - Aussicht beim Frühstück war top - mit Sicht auf den Dom
- Empfang an der Rezeption könnte herzlicher und zuvorkommender sein (keine Nachfrage ob der Plan der Stadt gewünscht ist / Es wurde nicht mitgeteilt, wo das Frühstück ist) - Ecke der Wand war kaputt - Check In: auf Nachfrage konnte das Zimmer bereits früher bezogen werden. Es wurde aber nachher noch geläutet und die Minibar aufgefüllt. Dies sollte eigentlich vor Bezug stattfinden. Es wurde zudem jeden Tag am Hotelzimmer geläutet (?) was sehr störend war.
Schöne Zimmer , toller Ausblick beim reichhaltige Frühstück
Parkplätze in Parkhaus etwas überteuert!
Top Lage, sehr grosse und geräumige Zimmer. Alles war sehr sauber, gepflegt und das Personal sehr freundlich. Unser Zimmer war bei Ankunft um 11h bereits verfügbar, was wir sehr geschätzt haben.
Hotel was clean Room was big and bathroom was clean and everything was there Breakfast was brilliant Location was great Walking distance to all attractions
Rooftop bar and restaurant Location Good service
La vue
Der Ausblick auf den Mailänder Dom beim Frühstück war einzigartig.
Excelente todo
מלון ברמה מאוד גבוהה חדרים מפוארים נקיים ומפנקים.חדר האוכל ממוקם בקומה 13 עם נוף פנורמי לדומו של מילאנו.ארוחת הבוקר היתה מעולה
הכל היה מצוין, למעט העובדה שביקשנו מראש חדרים צמודים לנו ולילדות ובכל זאת שמו אותן בקצה המסדרון. כשמול החדר של הילדות שהה אורח שניסה ללחוץ עלינו לעזוב כדי לקחת את החדר והטריד ללא סוף, והמלון לא עשה דבר כדי לשמור על הביטחון שלנו על אף הפניה. הרגשנו שעדיף שלא נצא מהחדר בערב, במיוחד מאחר והאדם הזה דובר ערבית, ולא שמח לשמוע את העברית שלנו. בבוקר אף גילינו תיק אישי שלו בכניסה לחדר שלנו. חוויה מוזרה
posizione
cibo
La vue panoramique La chambre spacieuse
Un peu loin du Duomo Petit dej bien
Camera mare, eleganta, curat
Perdeaua de la cabina de dus
מיקום מצוין
אין חניה במלון
Great location, great staff, great breakfast
Bel hôtel restaurant avec vue exceptionnelle
Chambre un peu sombre
Le service est bon.
Il y'a beaucoup de poussière surtout sur les couettes et il n'y a pas beaucoup de choix concernant le petit déjeuner je recommande pas.
la vue de la salle du petit déjeuner, la proximité de la ville à pieds
l'amabilité minimum du personnel d'accueil, et des porteurs qui insistent pour passer avant vous dans l'ascenseur le parking public et payant où il reste seulement 3 emplacements en plein soleil, à 10 minutes à pieds dans un dédale pas très friendly
Прекрасный вид из окна, удобная постель.
Не было воды во второй ванной и туалете
- Rooftop restaurant with awesome view. Don't skip breakfast there, it is also good and fresh - Meticulous cleaning, thoughtful cleaners - Good location to explore the Duomo area but the hotel is more for business types, August was clearly their down time
- The blond receptionist guy was arrogant and condescending, refused to solve a minor problem, talked to me like I was a child (Another member of staff quickly fixed the problem.) The interaction shocked me and still stings, two weeks later - The porters were comically incompetent the whole time, got in the way, blocked the elevator in their eagerness to help. One of them didn't know the numbers. Had to find a way around them but it was mostly just amusing. They were very polite
L'emplacement, le petit déjeuner, la propreté.
Le fonctionnement de la climatisation et de la ventilation. Impossible à régler. Chambres un peu petites. 1 chambre avec un lit double alors que j'avais l'accord pour 2 lits simples.
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
Areas to consider
Cleanliness
7.65/10Some reviews highlighted cleanliness issues and poor housekeeping.
Service
9.15/10Generally positive mentions of staff, but some criticisms noted.
Location
9.15/10Consistently praised for its central location and views.
Room Quality
8.15/10Mixed reviews; rooms are described as beautiful and spacious, but some found them small or lacking amenities.
Amenities
8.15/10Amenities are noted as basic with some lacking in quality.
Value for Money
7.65/10Average reviews about value for money, with comments on prices being high for what is offered.
Food and Beverage
8.65/10Generally good feedback on dining options and views.
Overall Experience
8.65/10Most guests enjoyed their stay despite some mentioned issues.