President Plein
President Plein, Clarens Golf & Trout Estate, Dihlabeng Local Municipality, Thabo Mofutsanyana District Municipality, South Africa- Park
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Luxurious Accommodation in Rustic Surroundings
Framed by majestic mountains and sandstone cliffs, Protea Hotel in Clarens offers 4-star luxury in the picturesque town of Clarens. The rooms, blending seamlessly with the natural landscape, provide a comfortable stay with modern amenities.
Breathtaking Scenery and Fine Dining
Guests can unwind on the terrace with sundowners, savor delicious meals from the buffet breakfast or À la Carte menu, and enjoy drinks at the bar overlooking the Maluti Mountains. The inviting atmosphere adds to the overall dining experience.
Convenient Location for Easy Access
Situated at the foothills of the Maluti Mountains, Protea Hotel Clarens is a perfect base for exploring the Golden Gate National Park. With proximity to Johannesburg, Durban, and Bloemfontein, this hotel offers a convenient retreat for travelers.
Book your stay at Protea Hotel Clarens for a luxurious and scenic getaway!
Check-in from
02:00 PM
Check-out by
11:00 AM
Parking
FREE
Children
Allowed
Pets
Not allowed
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
21 sqm
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
25 sqm
Mountain View
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
23 sqm
Mountain View
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
25 sqm
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
2 Twin bed (90-130 cm wide)
Room details
21 sqm
In-room amenities
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
Nice big bed
Shower separate from toilet and hand basin
I liked everything about the property, the staff is actually very nice and they made sure that i feel welcomed
Beautiful place, great staff.
The staff was very friendly, they were the highlight for my trip. I also liked the food they serve at the hotel.
Nothing
Breakfast was poor. Accommodation for the price was not worth it. I could of went to Kiara lodge and got value for money
Location Awesome Food excellent Nice and warm Staff great
The shower was so uncomfortable, had to undress inside the shower, very uncomfortable for a woman on her period, had to run to the toilet around the corner, no privacy. Had fo dress inside the toilet.
The staff and the food
Nothing the hotel was perfect 👌
Location, could walk to shops, etc
Nothing
All the places we wanted to go are just a walking distance. Clarens extreme and street market. The hotel food is to die for.
Breakfast was very good, the had good variety,I loved it
We arrived at 14:40.our rooms were not ready, we were told to wait,the lady helping us said she will call when the room is ready,but she never called,whe came back at 18:00 and the rooms were ready
Friendly staff, and a beautiful, comfortable room. Breakfast met our expectations and was enjoyable. We had a pleasant stay and would recommend it.
Nothing
breakfast was good. the only bad things was a tour bus came in and we did not have easy access to the buffet becuase of an overload of people. it might be recommended to split hotel guests and day visitors coming for breakfast
that there was more than 50 people at breakfast with the hotel not being able to take on that capacity. therefore breakfast was not great. We were not able to get to the buffet easy
Location is excellent. Breakfast is good. Staff on a whole are very friendly and helpful.
There is no one to help with luggage and although breakfast was good it could be fresher.
Perfect location
Very calm and relaxed atmosphere.
Nothing
excellent conditions
the Hotel met the expectations
Clean
Comfortable
Hotel is nice, central with easy access to the Clarens square. Safe and secure parking - clean rooms, lovely breakfast.
second day early morning there seem to have been a burst sewage pipe - the smell kept me up. reception seem to have not been aware of any work being done on the property that might have led to the smell.
The view from our room was great.
The hotel did not have my room ready at check in time and told me to come back in an hour and asked me to pay even though I paid online already. The balcony in my room was very dirty. The rooms have very thin walls, you can hear everything from the passage and neighbouring rooms.
Everything 🙌🏾🙌🏾🙌🏾🙌🏾 10/10
Nothing, everything was perfect 🙌🏾
The hotel and accommodation was really good, and location exceptionally and really beautiful.
When I booked on BOOKING.COM I thought I was booking a room that had a private balcony, as it was shown in the pictures when I was making the booking. When I got to hotel, I was told that my suite did not come with a balcony, which was very disappointing as it was my anniversary and I told my wife I was getting a suite with a balcony. I think the pictures loaded for the room were very deceiving. I think clear instructions must be included to suggest that there are additional cost for a suite with a balcony and clearly given the options for the customer to chose what they want and to pay for it accordingly.
Toilet in room 118 just needs alterations
The bed was comfortable and the restaurant staff was awesome
The bathroom of the disability room is not idea, very cold. Drain was blocked and basin is too close to the shower. Not comfortable at all.
Did not like the shower in the bedroom. Would have preferred the shower and hand basin with the toilet in a separate bathroom
The hotel is okay
Nothing
Loved the food and rooms were spacious and beautiful. Amazing staff
On arrival one of our bookings was missing from their system but confirmed on bookings.com so those few hours of not knowing where we’ll sleep was a nightmare as the hotel was already fully booked and they were trying to blame us. Although it took time, they managed to get us a room
Beautiful property ,very clean.Rooms are very clean and comfortable.Well situated to explore around Clarens. The views of the mountain breathtaking.
Nothing. Everything excellent
When I’m in Clarens this hotel is my second home. Nice breakfast, beautiful views of the Maluti mountains and best location
None
room and location
The bar was disappointing; they couldn't sell us beer of the tap as it was out of stock, and on the other tap, the gas was apparently low. They couldnt make cocktails due to a broken blender
The ambiance of the hotel.
Funny smell in the toilet, when not in use
BREAKFAST WAS GREAT
NO SERVICE FOR DINNER. WE HAD TO GO OUT TO ANOTHER RESTAURANT FOR DINNER. THE SHOWER IN THE ROOM WAS A LITTLE DISCONCERTING.
The place was in good area and comfortable
That they couldn't upgrade me🫣🫣🫣🙃🙃
Great breakfast - very friendly team. It was a busy weekend so a mountain facing room would have been ideal with a balcony ; we booked too late and all the good rooms were taken. Very central, easy to park and walk. Loved our stay.
A room without a view. This is just my preference and not related to the hotel at all. They were very friendly and helpful. Food was great at the restaurant. No complaints.
Everything was very good. Rooms are nice and spacious. Very clean. Coffee machine. Food is very good.
They booked us into the wrong room and I struggle to get a payback from them.
staff accomodated us well in relocate us to prefered room
noise all day of day visitors at hotel
Room is great. Bed is great. Television works!
Maybe darkening the room at night would be nice
Everything
Nothing
Rooms and staff service
Nothing
Great staff and hotel room was very comfortable and clean.
Yho the food and staff were superb, i liked the Oxtail more. wonderful. the breakfast was very good and delicious.
I know and can attest that i have booked for a room with balcony but boom when i got there i got something else and i have tried to explain to the front lady but she kept on trying to convience me other wise but i let them be, you can clearly see that they preffered someone over me and gave them my room, i so not happy at all. but there was nothing i can do becouse i was told that all the balcony rooms are all taken, i asked the lady that the time i booked there was still lots of them available, clearly they took my room and gave it to the guys who was also there from Durban.
Location
It's rather weird to have a shower in the bedroom
Rooms and breakfast were excellent
Zero
Well located in the village, clean and comfortable
Not enough windows in our room, lack of natural light
The location was great - easy access to everything in Clarens! Breakfast was 8/10 - small changes could be made to improve the egg station.
The room was a bit small The shower head was small for the huge size of the shower
Just everything about the place and staff
Nothing
Location , bed and food.
Room above restaurant - to much noise.
Breakfast was great. The dinner, we had pizza, was delicious. The staff at reception and in the restaurant were very friendly, helpful and polite.
We would have rather had an enclosed separate bathroom and not in the bedroom. The freshener sprayed in the toilet every half hour all night and very audible. The fragrance was not pleasant either.
The location. It is walking distances away from restaurants and shops.
The shower could have been more private.
Location
Shower in room
Location
Location
Location Clean enough
Shower in room Upkeep of room - Curtains dont fit, no tissues, room smells due to drain in shower and sink inside room. Heater/aircon has dust between all blades, air is not being pumped out cleanly
The position
It is a bit pricey
Excellent stay
Everything was perfect
None
Beautiful establishment. My type of decor with the wall paintings, kinda synonymous with Protea hotels that i have been to.
Nothing to report.
Nice breakfast. Perfect location. Amazing staff.
The staff was excellent. I had used Booking.com to modify my date for a two-room reservation, but only one of the rooms was changed despite the fact that the app showed the correction. Despite the fact that the hotel was relatively full for a local art festival, they were able to sort out the problem for me with Booking.com.
The bathroom configuration in our room was a bit strange with the shower stall opening directly into the room. Good thing was traveling with my wife!
Excellent location, staff and breakfast!
The location
It is in the center
The hotel is located right in the center of Clarens, making it very convenient to walk around the town, restaurants, and shops. The staff were friendly, welcoming, and understanding throughout our stay, which we really appreciated. Breakfast was also very enjoyable, and having the parking area directly downstairs made everything easy and convenient.
The heater in my room was not working properly and ended up blowing cold air throughout the night, which made the room quite uncomfortable.
Big comfortable bed, great views. The hotel is a walking distance from a lot of places in town.
Dirty lavatory walls in the room. Uncomfortable pillows and weird smelling duvet. Noise coming from ventilators. I was not really a big fan of their breakfast, although there was quite a few nice options to choose from
Everything was good.
Excellent staff. Quick check in. Very clean. Great breakfast and views.
The room had a bad smell, no ventilation in the toilet, room was stuffy
staff service
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
Areas to consider
Cleanliness
8.34/10General sentiment of cleanliness mentioned positively, but issues noted with room maintenance.
Service
9.31/10Staff were consistently praised for their friendliness and helpfulness.
Location
9.35/10Repeatedly highlighted as a major positive aspect, with excellent views.
Room Quality
7.8/10Complaints about size and amenities in several reviews, impacting overall perception.
Amenities
8.83/10Generally good, but some issues with specific amenities noted.
Value for Money
8.29/10Some reviewers felt the pricing did not match room quality and services received.
Food and Beverage
8.84/10Mixed review on food quality; praised for breakfast but some complaints on service aspects.
Overall Experience
8.81/10Overall positive experience despite some issues, with many willing to return.