Mankhool Sand Park
Mankhool Sand Park, 11b, Al Mankhool, Dubai, Dubai Emirate, United Arab Emirates- Park
English
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About this hotel
Experience the perfect blend of comfort and convenience at Citymax Hotel Bur Dubai, nestled in the historic Bur Dubai district.
Luxurious Accommodations
Unwind in our stylish rooms adorned with designer furnishings, thick luxury mattresses, and modern amenities including flat-screen TVs and private bathrooms with bathtubs or showers. Your perfect retreat awaits!
Rooftop Relaxation & Fitness
Take a dip in our rooftop pool while soaking up breathtaking views of Dubai. For those looking to stay active, our well-equipped gym ensures you can keep up with your fitness routine even while traveling.
Gastronomic Delights
Savor diverse culinary experiences with our buffet and à la carte options featuring delectable Indian, Chinese, and Thai cuisines. Plus, our 24-hour coffee-house is always ready to serve drinks and refreshments at your convenience.
Book your stay at Citymax Hotel Bur Dubai today and indulge in an unforgettable Dubai experience!
Nearby Attractions
New Gold souq
New Gold souq, 12c Street, Al Raffa, Dubai, Bur Dubai, United Arab Emirates- Attraction
Al waleed building
Al waleed building, Al Mina Street, Al Raffa, Dubai, Bur Dubai, United Arab Emirates- Public Art
Happy Ranch Personal Care
Happy Ranch Personal Care, Al Mina Street, Al Raffa, Dubai, Bur Dubai, United Arab Emirates- Public Art
Shipping Tower Burdubai
Shipping Tower Burdubai, Al Mina Street, Al Raffa, Dubai, Bur Dubai, United Arab Emirates- Public Art
bikanerwal karama
bikanerwal karama, 4b Street, Al Karama, Dubai, Bur Dubai, United Arab Emirates- Attraction
Art Tower Bur Dubai
Art Tower Bur Dubai, Al Mina Street, Al Raffa, Dubai, Bur Dubai, United Arab Emirates- Public Art
Glowtech
Glowtech, 31st Street, Al Souk Al Kabeer, Dubai, Bur Dubai, United Arab Emirates- Public Art
The business centre Burdubai
The business centre Burdubai, Khalid Bin Waleed Road, Al Hamriya, Dubai, Bur Dubai, United Arab Emirates- Public Art
madhu suparmarke bur dubai
madhu suparmarke bur dubai, 50b Street, Al Souk Al Kabeer, Dubai, Bur Dubai, United Arab Emirates- Attraction
The Souk Tower
The Souk Tower, Ali bin Abi Talib Street, Al Souk Al Kabeer, Dubai, Bur Dubai, United Arab Emirates- Attraction
حديقة برجمان
Burjuman Park, Umm Hurair, Dubai, Dubai Emirate, United Arab Emirates- Park
سوق دبي للمنسوجات
Dubai Textile Souk, Ali bin Abi Talib Street, Al Souk Al Kabeer, Dubai, Bur Dubai, United Arab Emirates- Attraction
حديقة الكرامة
Karama Park, Al Karama, Dubai, Dubai Emirate, United Arab Emirates- Park
Important Information
Please note that all guests staying at the hotel must present a valid original passport, Emirates ID (for UAE residents) or original National ID card from GCC countries upon check-in.
Kindly note that credit card used to make booking will be required upon check in for verification, in the absence of this credit card hotel will ask for full payment at the time of check-in.
Please note that a pre-authorization of first night will apply on the provided credit card at the time of booking. For debit cards, first night charges will be directly debited from the provided card. If the booking is non refundable, full charges will apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Wed, Jul 1, 2026 until Fri, Jul 31, 2026
A deposit may be required at the property.
Stay Details
Check-in from
02:00 PM
Check-out by
12:00 PM
Parking
FREE
Children
Allowed
Pets
Not allowed
Amenities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Family rooms
Lift / Elevator
Laundry
Luggage storage
Safety deposit box
Bar
Fax/photocopying
Tour desk
Facilities for disabled guests
Dry cleaning
Breakfast in the room
Currency exchange
Billiards
Darts
Private parking
Outdoor pool
Wheelchair accessible
Outdoor pool - seasonal
ATM/cash machine on site
Vending machine - drinks
Vending machine - snacks
Rooftop pool
Coffee Shop on site
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
First aid kit available
Sanitized tableware & silverware
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Guest room sealed after cleaning
Property cleaned by professional cleaning companies
Physical distancing in dining areas
Food delivered to guest room
CCTV in common areas
Process in place to check health of guests
Screens / Barriers between staff and guests for safety
24-hour security
Key card access
Room Types
Twin Room - - includes 20% off Food & Beverage (excluding in-room dining)
Up to 3 guests20 sqm2 Twin bed (90-130 cm wide)
This air-conditioned Standard Double or Twin Room features a flat-screen TV, a work desk, an electric kettle and free WiFi. The bathroom is fitted with a shower and bath and includes a hairdryer.
Sleeps
Up to 3 guests
2 adults · 1 children
Beds
2 Twin bed (90-130 cm wide)
Room details
20 sqm
In-room amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioningHair dryerRefrigeratorDeskToiletPrivate bathroomTile/marble floorUpper floors accessible by elevatorClothes rackToilet paperBottle of water
Double Room With NYE Dinner
Up to 3 guests20 sqmQueen bed (151-180 cm wide)
Providing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room provides air conditioning, a tea and coffee maker, a safe deposit box, a tiled floor and a flat-screen TV with cable channels. The unit offers 1 bed.
Sleeps
Up to 3 guests
2 adults · 1 children
Beds
Queen bed (151-180 cm wide)
Room details
20 sqm
In-room amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioningHair dryerRefrigeratorDeskToiletPrivate bathroomTile/marble floorClothes rackToilet paperBottle of waterTrash cans
Family Room - includes 20% off Food & Beverage (excluding in-room dining)
Up to 4 guests20 sqmQueen bed (151-180 cm wide), Sofa bed (Variable Size)
Family room is equipped with a queen size bed.
Sleeps
Up to 4 guests
3 adults · 1 children
Beds
Queen bed (151-180 cm wide), Sofa bed (Variable Size)
Room details
20 sqm
In-room amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioningHair dryerRefrigeratorDeskToiletPrivate bathroomTile/marble floorClothes rackToilet paperBottle of waterTrash cans
Family Room - includes 20% off Food & Beverage (excluding in-room dining)
Up to 6 guests40 sqm2 Twin bed (90-130 cm wide), Queen bed (151-180 cm wide)
This spacious, air-conditioned room offers 2 inter-connected bedrooms and 2 bathrooms. Each room includes 1 queen bed and 2 single beds. The bathrooms are fitted with a bath and shower.
Sleeps
Up to 6 guests
4 adults · 2 children
Beds
2 Twin bed (90-130 cm wide), Queen bed (151-180 cm wide)
Room details
40 sqm
In-room amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioningHair dryerRefrigeratorDeskToiletPrivate bathroomInterconnected room(s) availableTile/marble floorUpper floors accessible by elevatorClothes rackToilet paper
Double Room - includes 20% off Food & Beverage (excluding in-room dining)
Up to 3 guests20 sqmDouble bed (131-150 cm wide)
This air-conditioned Standard Double Room features a flat-screen TV, a work desk, an electric kettle and free WiFi. The bathroom is fitted with a shower and bath and includes a hairdryer.
Sleeps
Up to 3 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide)
Room details
20 sqm
In-room amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioningHair dryerRefrigeratorDeskToiletPrivate bathroomTile/marble floorClothes rackToilet paperBottle of waterTrash cans
Hotel Policies
Parking
Free private parking is possible on site (reservation is not needed).
Internet
WiFi is available in all areas and is free of charge.
Children and extra bed policy
Children of any age are allowed. You haven't added any cots. You haven't added any extra beds.
Pets
Pets are not allowed.
Ask about this hotel
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Guest reviews(9,241 total)
Provider-sourced guest reviews.
8/10
Reviewed Jul 25, 2026Affordable price
Short of amenities, Food rate is too high, utensils are not clean
10/10
Reviewed Jul 25, 2026Ok
Very good safety
8/10
Reviewed Jul 25, 2026I love the staffs cleaning and reception sister Bhawana. Thank you
9/10
Reviewed Jul 24, 2026You have to provide soap
T.v
4/10
Reviewed Jul 24, 2026The Landline to the reception was busy the entire night which resulted in our inability to contact the reception for the WiFi connection and we didn't get access to the Wi-Fi during our stay.
1/10
Reviewed Jul 24, 2026Attitude of housekeeping, if the guest want to shower, house keeping will decide when provide the towel for guest.
10/10
Reviewed Jul 24, 2026Near all the supermarkets like Lulu and Dream night.
1/10
Reviewed Jul 24, 2026الفندق سيء للغاية يتأخرون كثيرا في تلبية العملاء لا يجيبون على الهاتف ابدا الفوط ليست جيدة قديمة لا يوجد سجادة للصلاة كان مفتاح الغرفة لا يفتح بسبب البطارية
كل شيء ذكرته سابقا لا أحد ممكن يساعدك ابدا
9/10
Reviewed Jul 23, 2026All was great and pleasant to stay kind staff and clean rooms
The pool has been closed for more than 3 months
4/10
Reviewed Jul 23, 2026Location
Not very clean, decent and affordable hotel. It seemed more appropriate for single men. Not right hotel for faimiles with young or grown up kids. May be perfect for 18 plus crowd
4/10
Reviewed Jul 23, 2026المكان والموصفات
مرافق وزحمة
9/10
Reviewed Jul 23, 2026all thigs area good like it
Every things is fine
8/10
Reviewed Jul 22, 2026Location
They are not offer daily room service.
5/10
Reviewed Jul 22, 2026Location
Staff not polite. And they not provide housekeeping daily. They said room cleaning only 2 days in a week.
1/10
Reviewed Jul 22, 2026Nothing except customer service
No towel in the bathroom
1/10
Reviewed Jul 22, 2026I am staying at this hotel for the second time, and just like my previous stay, the air conditioners are not working properly at all. This has clearly been an ongoing issue for a long time. It seems that the management is only interested in taking customers' money instead of providing the basic facilities they promise.
10/10
Reviewed Jul 22, 2026الموقع جيد قريب من مراكز التسوق
10/10
Reviewed Jul 21, 2026Serenity enviro
Customer care landline call was not answered our call till we came to the reception
10/10
Reviewed Jul 21, 2026Over all
10/10
Reviewed Jul 21, 2026موقع ممتاز . موظفين متعاونين
لو يتركو موظف يتحدث العربية فقط م ينقصهم
4/10
Reviewed Jul 21, 2026Property & location good
Good
9/10
Reviewed Jul 21, 2026Cleanes
10/10
Reviewed Jul 21, 2026good clean rooms good rate good staff
breakfast more options to be added
6/10
Reviewed Jul 21, 2026Was okay and quiet love that
No towels or toothbrush
9/10
Reviewed Jul 20, 2026Location and room is nice
Nothing
8/10
Reviewed Jul 20, 2026The room was good and clubs
Security staff was rude
5/10
Reviewed Jul 19, 2026ok
Ok
5/10
Reviewed Jul 19, 2026It's good comfortable
I like the service so far thanks
1/10
Reviewed Jul 19, 2026موظف الاستقبال لم أتمكن من فهم ما كان يقوله
10/10
Reviewed Jul 19, 2026Very neat and clean
Nothing
10/10
Reviewed Jul 19, 2026Good
Nothing
5/10
Reviewed Jul 19, 2026The locations great
The car park, the staff and the room cleaning pathetic
10/10
Reviewed Jul 18, 2026: Excellent hotel! The staff were friendly and professional, the room was spotless and comfortable, and the facilities exceeded my expectations. The location was perfect, and the breakfast was delicious with plenty of options. I highly recommend this hotel and will definitely stay here again. Thank you for the wonderful hospitality
1/10
Reviewed Jul 18, 2026Staff not coprated
Recaption behavior not good
6/10
Reviewed Jul 18, 2026المكان و الغرفه
الغرف
1/10
Reviewed Jul 17, 2026The floor was not cleaned upon check-in. Delayed response to housekeeping requests. Ac wasn’t working.
8/10
Reviewed Jul 17, 2026The interior design is great the staff are very friendly.
8/10
Reviewed Jul 17, 2026EeqttYtn Wwh
2/10
Reviewed Jul 16, 2026nothing
location and price
1/10
Reviewed Jul 16, 2026It was the worst experience and waisting my money on this property and i will remember it as a nightmare
It was totally waist of money and stressful stay with this property and i will remember it a nightmare in my life and will never suggest anyone to stay in this property better to stay in street and spend your night
4/10
Reviewed Jul 16, 2026Nothing exception
6/10
Reviewed Jul 16, 2026جوده المكان
التكيف كان سي جدا
10/10
Reviewed Jul 15, 2026The location and everything is good
9/10
Reviewed Jul 15, 2026The receptionust,the price
The faclilites in the bath room,and in the room
9/10
Reviewed Jul 14, 2026جيد
فقط مفاتيح الغرف
Guest Feedback
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
- •Good location
- •Helpful staff in some instances
Areas to consider
- •Small rooms
- •Poor cleanliness
- •Unprofessional service
Cleanliness
6.74/10The carpet was smelly and there were mentions of water shortages.
Service
7.71/10Mixed experiences; some staff were helpful but others were rude and unprofessional.
Location
8.25/10Good location near metro and supermarkets.
Room Quality
6.7/10Rooms are generally considered small and some complaints about missing items.
Amenities
7.23/10Basic amenities were available but could be improved.
Value for Money
6.69/10Guests mentioned overcharging and not delivering expected value.
Food and Beverage
6.24/10Breakfast options were limited with no local variety.
Overall Experience
7.21/10Generally positive but with significant room for improvement.