Best Western Mangga Dua Hotel & Residence vs Similar Hotels

Rooms are often described as spacious with large comfortable beds, though some guests report worn decor, water damage, leaks and that rooms need refurbishment.

Mixed reviews; some enjoyed space while others found rooms in poor condition.

Rooms are spacious, well-equipped, and maintained.

Mixed reviews; some found rooms small and poorly designed.

Multiple reviews report stained bed sheets and towels, dust, ants, poor room cleaning, bad odors and overall 'very dirty' comments; significant cleanliness problems noted.

Multiple reviews indicated poor cleanliness and issues with bed sheets.

Reviews highlight clean rooms and well-maintained facilities.

Some reviews mentioned issues with cleanliness, such as dirty hallway carpets and bad smells in towels.

Several guests note convenient location near the main mall and a local market; one comment mentions the surrounding area as a downside, but location is generally considered good.

Convenient location near malls and restaurants mentioned positively.

Location is noted as excellent and strategic for exploration.

Several reviews highlight the convenient location near the airport and shopping area.

Service is frequently praised as very friendly and helpful (reception and doormen praised), though a few guests report slow or unhelpful front-desk staff and specific poor experiences.

Good service noted, especially from reception despite some issues with room assignments.

Staff are frequently described as friendly and helpful.

Positive comments on staff attentiveness and helpfulness.

Breakfast receives mixed feedback: some praise variety and quality, but several guests complain about limited rotation, undercooked items, poor coffee and insufficient variety.

Breakfast was positively reviewed with good variety.

Food quality is generally good, though some mentioned disappointment at breakfast.

Comments indicated limited variety in food offerings.

Large pool and good gym are repeatedly praised and considered standout features, although there are occasional issues (towel delays, key-card/lift access problems) affecting use.

Facilities such as breakfast and a swimming pool rated positively.

Good facilities and amenities, including breakfast options.

General amenities were satisfactory, though some guests noted missing features.

Multiple guests explicitly state the hotel offers reasonable pricing and good value for what they paid.

Some reviews mentioned high breakfast costs and inadequate provisions for families.

Guests feel it is reasonably priced for the services provided.

Overall good value suggested by positive experiences.