Puro Hotel Oasis Urbano

Läget och frukosten

Bemötandet i receptionen vid ankomst. Opersonligt hotell. Konstigt utformade rum

Einfach alles! Grandiose Lage und Frühstück. Super Personal und kein Wunsch der offen blieb!

Alles war bestens!

Perfekte Lage Mitten in der Altstadt. Sehr schöne geräumige Zimmer.

Alles bestens!

Nous avons été accueillis avec du champagne et le jour de Noël nous avons reçu une carte avec des bonbons. C’était deux gestes très sympas qui nous ont fait très plaisir. Nous avons aimé le spa privé, l’emplacement, l’accueil, la déco et la qualité du petit déjeuner. Tout était top!

Rien à signaler.

sehr nettes Personal, sehr gute Location, schöne Zimmer, ich war schon das 2. Mal in diesem Hotel.

Sehr zentral gelegen

8

Location, breakfast, reception area and courtyard, good minibar selection, staff, nearby restaurants.

Bathtub used as a shower with very limited shower head space, you will need to use a very limited section of the tub ro have a shower. Bed partially against the wall allowing difficult access to one side, (maybe its just in this room) bathroom lights difficult to control, in particular to switch off.

Ubicación, moderno.

Tolle Lage, gutes Frühstück, sehr freundliches Personal Hervorragendes Preis- Leistungsverhältnis!

Das Badezimmer war zwar groß, aber sehr dunkel. Ohne Tageslicht und dann noch schwarz gefliest.

Hotel muy bonito. La ubicación es ideal y el personal es súper amable. La azotea y solárium espectacular. El desayuno maravilloso

Nuestra habitación era bonita y original, pero oscura e incómoda con escaleras para el baño, aseo muy pequeño y poco espacio para dejar las cosas del aseo. La ducha maravillosa

Every thing

Super Lage, sehr ruhig, sehr freundliches Personal

Zimmer war ein wenig dunkel

Lokacija. Izuzetno prijatno uređenje objekta. Doručak. Osoblje

Uni si no y estilo

La habitación es muy bonita pero sus techos son altos y la calefacción se paró por la noche, lo que hizo que pasáramos mucho frío.

Sehr zentral und doch ruhig gelegen. Wir hatten ein Zimmer im Nebengebäude. Super freundliches Personal. Moderne und stylische Ausstattung. Einfach traumhaft. Sehenswürdigkeiten, Einkaufsmöglichkeiten und tolle Restaurants in unmittelbarer Nähe. Wir kommen gerne wieder.

Fitness muss im Voraus reserviert werden. Kein Parkplatz.

Das Frühstück war klein aber fein. Das Hotel liegt zentral Kathentrale gleich zu Fuss zu erreichen man ist auch gleich in der Cityaltstadt. Auch der öffentliche Strand zum kurzen verweilen ist in 10 bis 20 Minuten zu Fuss erreicht. Die Zimmer sind groß, 2 Waschbecken und ein großer Spiegel. Top ausgestattet.

Leider hatten wir Probleme mit dem TV sobald man mit 2 Geräten zusätzlich im WLAN war ging der Fernseher nicht mehr.

Bon emplacement dans le centre historique Personnel très serviable Lit confortable

Difficile de régler la clim On entend bcp les voisins

Super Zentrale Lage

Frühstück bisschen wenig Auswahl

Toller Empfang, tolles alter Haus in der Altstadt mit Innenhof und Dachterrasse. Zimmer groß und sehr sauber sowie wohnlich

Durch den Altbau sind die Gänge zum Teil etwas merkwürdig und verwinkelt auf den Etagen

Sehr gut alles

Gibt nichts zu meckern

El desayuno espectacular y la comodidad del colchón. Muy silenciosa la habitación

Incredible breakfast, great room, amazing service.

A street was closed off and it was very hard to find the hotel. I wish I had known.

Location is excellent Staff are very professional and attentive

The room was quite small and a little tired

Boutique-Hotel

Todo, desde la atención al comienzo, las instalaciones, el desayuno, sus restaurantes , el staff! Tdo

Tolles Hotel, Mega Lage und nette Mitar. Sehr zu empfehlen

Muito top! Pura energia, localização excelente, vibe sensacional, me surpreendeu. Fiquei só uma noite e queria mais…

O ralo do chuveiro transbordou no banho e deixou tudo molhado.

Excelente

Nada

Wir hatten einen tollen 2 Tage Aufenthalt im Puro Hotel Oasis Urbano in Palma! Die Lage ist perfekt – mitten in der Altstadt, ideal um alles zu Fuß zu erkunden. Service und Frühstück waren ausgezeichnet, alles sehr stilvoll und hochwertig. Das Personal war extrem freundlich und aufmerksam. Da wir ein Zimmer nach außen hatten, war es nicht ganz ruhig, aber insgesamt haben wir uns rundum wohlgefühlt und kommen gerne wieder!

Location, rooms

Super Frühstück, bequemes großes Bett, Zimmer Größe & Qualität, zentrale Lage in der Fußgängerzone, gute Mitarbeiter Atmosphäre, Mitarbeiter stets hilfsbereit

House Keeping räumt etwas zu viel rum (Hat Zimmerkarte entfernt), Zimmer sind etwas hellhörig und hell (Türspalt muss zur Verdunklung mit Handtüchern abgedeckt werden)

Staff was very nice and helpful especially Ana who greeted me with a smile a Cava. Breakfast is delicious and roof terrace a perfect retreat.

I liked everything about it - will be back!

Excellent room Breakfast super

For a two night stay for two people costing 600 euros I did not appreciate only having 2 coffee pods per day and then being asked to pay a 4 euro charge to have some milk. People drink milk in their hot drinks! This was petty and not customer focused policy.

Гарне розташування, вічливий персонал , смачний сніданок.

First off - we had a problem on our first night as the air conditioning was making knocking noises all night. In the morning I spoke to reception and they told me that they would move us. A little later Esther upgraded us to a beautiful Suite for the next 4 nights of our stay. We were disappointed by the first night but the hotel more than redeemed themselves with the upgrade. They were very professional professional. The breakfast is fantastic and the bar is great too. Puro Oasis is in a superb location, right near all the main things to see as well as great restaurants and cafes.

It was a shame that we couldn't use the beach club as we had hoped to get the hotel shuttle and have a swim but it turns out that you actually have to rent a sunbeds for the day and buy a whole lot of food and drink as there is a minimum charge. Instead be took a local bus to Playa Major and had lunch and a swim there. Unfortunately the trip was ruined by a super crowded bus with no air conditioning on the return trip. Never mind - we had a fantastic stay overall!

Perfect spot for our group weekend break.

Very comfortable bed and beautifully renovated old building in a very central location.

Flott beliggenhet, velkomstdrink+ gratis bobler og vann på rommet. God service. Veldig fin frokost med både vin og bobler inkludert tilgjengelig til 11.30 Flotte omgivelser, deilig seng, takterrasse, veldig fin beach Club med transfer.

Likte alt unt at tilgang til brach Club var avhengig av hvor man hadde bestilt opphold??? Dårlig politikk Matpakke vi fikk ved tidlig avreise var ikke frokosten verdig.

Excellent location in the beautiful city of Palma. We received an exceptionally warm welcome with a refreshing glass of cava (every hotel in a holiday destination should follow teir example). The breakfast was great, and the rooftop chillout area is a perfect spot to relax. The staff were very helpful. I needed assistance with printing my research proposal, and they went out of their way to help.

I could use some additional shelves in the bathroom to store my things.

Outstanding Room Joy and a breakfast we have never experienced before, fantastic

Ottima colazione, prodotti di qualità e molto buoni

La porta del bagno non si chiude completamente, l aria condizionata si ferma completamente quando raggiunge la temperatura e poi ripartire molto rumorosamente.

Läget, sängen och frukosten

Amazing location, hotel and breakfast.

Lage und kurze Gehwege in Palma

Rooftoop und Zimmer zum Hof

Schlicht und liebevoll

Location, free yoga class in the morning, incredible breakfast worth a stay just for that.

Bathroom door hard to close, nothing special about the rooms.

amazing the best part of this stay was the unforgettable service this is a class A accomodation

Do NOT stay at this property! You have to walk for blocks with your luggage as it is located in the center of pedestrian only streets. We had to drag our luggage blocks and blocks over rocky streets, multiple stairs and then carry them up and down a long, narrow stairway to our room. Our room was adjacent to the dining patio where we heard every word and sound uttered due to it being an echo chamber. It felt like we were trying to sleep in the middle of a dining room. We were unable to go to sleep until after the cacophony abated each night. The noise continued until at least midnight, and then started back up at 7:00 AM. Calls to front desk went unanswered. Making our way to our room after a day sightseeing was uncomfortable as we had to slide behind diners to access our stairs. No privacy. The staff, after promising to call, neglected to call us when our room was ready upon arrival after waiting all afternoon. They said, "Well, we don't have to call you after 3PM". Our request for some type of recompense was met with, "Oh, we can't do that but we will give you a discount on your next stay". Like we will NEVER stay here again. Do NOT let the good reviews fool you. This is in NO WAY a relaxing stay. Staff made sure to inform us that if we were to eat at the breakfast buffet that it would cost 70 euros per person, lol. Like???

I liked the fact that the hotel was in the center of the action and that it was modern with a boutique feel.

Excellent location, staff amazing, will definitely come back again

La situation géographique.

Nous avons voulu prendre un verre au rooftop merci pas de personnels. Dommage de ne pas pouvoir profiter des lieux

Fantastic hotel, amazing service

The quality and choice of the breakfast was very good. All the staff, especially the front desk were exceptional. The bed was so comfortable. Plenty of coffee pods in the room was nice.. and the chocolate each day. Lovely fresh towels.

The wardrobe was very inadequate for a week alls for ladies long clothes. My clothes were hanging out the wardrobe all week. No drawers either, we lived out of the suitcases. The coffee at breakfast was horrible. There was often a problem with the machines also. A few mornings we found the hot food was actually cold. One morning we reported it and it seems the warmer was either off or on low. All the trays were full and it was all returned to the kitchen. It was too late by the time it all came back. As we said while we were there, we found the beach club so expensive. It’s ok if you’re on a short visit but we went four times, we had one day given at a discount but we spent a lot and bought from the shop, massage etc. one day we had to pay for taxis also as the shuttle service was off.

Great place to visit the old town . Fantastic Restaurants. Very upper class prices ( if your English) but all surrounding restaurants not bad . Staff friendly.

The hotel is located in a very good area. It was safe, clean and quiet. We slept very well! The staff was so kind. We always had clean towels and our room was cleaned daily. Luciano helped us get our dinner reservation last minute. Check in and check out was very smooth. Beatnik is the restaurant/bar on property which we would end up at after a day of exploring. Alex and Jonan took great care of us and always made sure our glasses were full. The DJ and decor provided a nice chill vibe!

Je me suis fait avoir avec leur ancienne publication sur hotels.com: photo mis de l'avant de leur beach club (donc méga piscine) et piscine mentionnée dans les caractéristiques On a donc annuler une autre hôtel pour prendre celle-ci. Arrivé là-bas cette piscine est un fait un grand bain sur le toit! On va voir la direction qui nous demande de prouver, mais impossible puisque le lien sur le site a été corrigé: ils ont changé la photo "front", et les features de l'hôtel. On comprend donc qu'on ne fut pas les premiers à se plaindre! Nous sommes 4 à l'avoir vu puisqu'avant de choisir je montre toujours les choix d'hôtels à mes 2 grandes filles et mon conjoint. Bref quelle déception avec cette chaleur, surtout que l'autre hôtel était plus jolie et moins dispendieuse....

The whole experience was just fabulous - the staff on our arrival were so friendly, they offered us a glass of champagne and checked us in really quickly. All of the staff were so friendly throughout our stay, the hotel is absolutely beautiful. We had no complaints at all, the bed were so comfortable too - literally nothing but positive feedback.

N/A

The location of the property couldn’t have been better. The hotel itself is very clean and well appointed and maintained. The staff are very friendly and attentive and the food was excellent.

Nothing.

Staff. Location.

Noise. Rooms too light to sleep

Spacious room, helpful staff Nice rooftop Great breakfast buffet Very good location!

Bathroom facilities were a little problematic - faulty toilet & slow to drain shower

Good location. Friendly welcoming check in with Juan upon arrival.

Very noisy at night with DJ/music/guests and outdoor noise, difficult to sleep. Unfortunately extremely rude and dismissive female staff members at reception. We were staying three nights to celebrate a 40th birthday- never acknowledged despite multiple requests.

The location, architecture, roof terrace, the courtyard. Some staff were very friendly and helpful.

The very bad smell of sewers in the room. We were staying on the 5th floor. The staff cleaned and bleached the room but the smell returned through the air conditioning- awful. Switched aircon off but the room was then very warm during the night.