Ryotei Hanayura

The traditional room was spacious and clean. Had my private onsen which I thoroughly enjoyed. The food was tasty, made with local ingredients (Dinner and breakfast were included in my stay). It is close to the main part of the town where restaurants and shops are;so, you don’t need to walk much. The staff were friendly and helpful.

Nothing.

Made my honeymoon amazing with authentic Japanese experience

The private onsen was very nice and the wait staff were exceptionally attentive and efficient.

I LOVED my stay at Hanayura. The biggest selling point for me is the onsen area in the bottom floor. On a rainy day it was totally empty and it was sublime. Just being in the glorious water as little droplets fell all around, coupled with sound of nearby stream, the best word to describe is heavenly. The combination of indoor and outdoor onsen all conveniently in the same space was more than one could ask for. Very beautiful and clean and well-maintained. Just know it gets cleaned everyday from 9:30 am to 2pm. The private onsen in the room was also perfection. I sat in the morning, amid the mist, fog and rain with a face mask and drank my coffee. Actual perfection. The MOST amazing part however was the staff. Everyone was so nice, and welcoming, warm, sweet, and polite,—so refreshing. Even with the translation issues, the professionalism was top notch and the courtesy and attentiveness was clearly there. No language needed. I used CHATGPT to help me with certain phrases and that is all that was needed :). If you don’t want the hotel dinner/breakfast, there are also tons of restaurants, cafes, kombinis, very close and there is a little store with goodies and snacks near lobby. Lobby is beautiful! The ryokan is also very close to Jigokudani, and the hike starting at the hotel was perfect. The rooms are so traditionally Japanese, quaint, tastefully kept, I loved it, even if it’s not modern— news flash (THAT IS THE POINT!) I hope to return one day.

Le charme désuet, le côté typique japonais, les repas, le personnel, la propreté impeccable, possibilité de porter des yukatas

Il fait un peu chaud dans la chambre.

Dinner

Room a little bit old

The food was very good, I think, especially if you were Japanese. For my kids and my wife, who could not eat raw fish or meat, it could be a little bit challenging, but they do provide a generous variety of items. As for the local attractions, this hotel is very well placed. Most things are quite walking distance, and also if you want to get a taxi to the town centre is also quite fast.

I would wish that there would be a choice to the size of dinner and breakfast, sometimes it can be a bit overwhelming how much there is. Maybe just a basic a la carte option would be great.

Everything! The hot spring bath on the veranda, great location to visit the Hell Valley - amazing service

If you aren’t a massive fan of traditional Japanese food then this place is not for you.

Unser Aufenthalt im Ryotei Hanayura war eine durchweg wunderbare Erfahrung, die traditionelle japanische Gastfreundschaft mit herausragendem Komfort verbindet ​Zimmer & Privater Onsen: Unser traditionell japanisch gestaltetes Zimmer war makellos sauber, atmosphärisch sehr stimmig und bot eine Oase der Ruhe. Das absolute Highlight war der private Onsen auf dem Balkon – ein außergewöhnlicher Luxus, um nach einem langen Tag ganz ungestört zu entspannen. ​Kulinarik (Halbpension): Das mehrgängige Kaiseki-Dinner war sowohl geschmacklich als auch optisch auf exzellentem Niveau – abwechslungsreich, raffiniert zubereitet und mit großer Liebe zum Detail serviert. Auch das Frühstück ließ keine Wünsche offen: Neben einer feinen Auswahl traditioneller japanischer Speisen gab es ein vielseitiges Buffet, das für jeden Geschmack etwas bereithielt. ​Öffentlicher Onsen-Bereich: Der öffentliche Badebereich ist hervorragend gepflegt und bietet neben verschiedenen Innenbecken auch einen wunderschönen Außenpool (Rotenburo), der das Thermalbade-Erlebnis perfekt abrundet. ​Service & Atmosphäre: Das gesamte Personal zeichnet sich durch außergewöhnliche Freundlichkeit, Aufmerksamkeit und Hilfsbereitschaft aus. Man fühlt sich vom ersten Moment an herzlich willkommen und bestens umsorgt. ​Fazit: Ein rundum gelungener Aufenthalt, der in puncto Sauberkeit, Kulinarik und Erholungswert vollends überzeugt hat.

房間整潔、旅館人員服務細心有禮。 餐點精緻，有呈現時令特色。 個人房間的溫泉與大浴場都很好泡，而且有露天溫泉很加分。

精緻的晚餐但吃不太飽，早餐有附自助餐就沒有這問題。

部屋に露天風呂があり、ゆっくりできた。 夜朝ともに食事は大満足。

Wonderful private onsen on the balcony. We really enjoyed the food – we thoroughly enjoyed dinner and were pleasantly impressed with breakfast. The staff was attentive, and everything was great.

Onsen molto bello. Colazione ottima

Cena un po sottotono.

The in room Onsencho

The food tasted great, but the portion size was too small for a satisfying dinner.

The hotel feels quite dated, and the room was not as clean as expected. There were stains on the toilet seat, hair on the table, and the private hot bathtub appeared to have mold. The room was also uncomfortable during the summer. There was no air conditioning, and only a fan was provided, which was not sufficient to keep the room cool. In addition, the blanket was too warm for the season. The in-room amenities, including the tea, shampoo, and lotion, also felt low quality and did not reflect the premium price charged by the hotel.

The reception is exceptionally friendly and flexible. He even upgraded our room for the second night to stay the same with the first night to save us the hectic time to move room

The food that contains mostly raw ones. Maybe we don’t get used to

Had a great time at Ryotei Hanayura. The tatami room was very spacious, and the futons were quite comfortable. Dinner and Breakfast was delicious and recommended with staying here. It was easy to walk to nearby attractions from here. Note that the smell from the lobby can be quite jarring with the nearby hot springs. Thankfully it doesn't spread to the room we stayed in

花ゆらでの滞在は、本当に忘れられない思い出となりました。スタッフの皆様の細やかなお心遣いと温かいおもてなしに、滞在中ずっと感動しておりました。特に、懐石料理の夕食でお給仕してくださった方々には心から感謝申し上げます。一品一品の丁寧なご説明、さりげないお気遣い、そして優しい笑顔——まさに日本の「おもてなし」の素晴らしさを体験させていただきました。お料理も大変美しく美味しく、温泉も心からくつろげました。スタッフの皆様に、心より御礼申し上げます。本当にありがとうございました。

Had an amazing night here. The open air onsen was great. The room was spacious with multiple washrooms. Staff were friendly and attentive. I appreciated the free shuttle service from Sapporo and they were able to accomodate last minute. The kaiseki had a nice variety of dishes. The breakfast also had a very good variety. Would definitely stay here again

Really enjoyed our stay here in Noboribetsu. It's only a small onsen town but the location was great, a few minute walk from the local restaurants, 711 and attractions. Loved our room with the tatami area and private open air onsen. It was so relaxing to use in the morning and after a day of walking. The public onsens are amazing, very large and clean. The outside onsens were a treat and also covered so can be used even when raining. The 3 inside onsens are very large. The atmosphere was very relaxing. The food at the breakfast and dinner (kaiseki style) was very nice. There is a large shop on site that sells snacks, drinks and souvenirs. The staff were friendly and helpful.

Non si può dire che bene, anzi benissimo a riguardo di tutto ciò che troverete in questa struttura.Noi personalmente abbiamo scelto la camera con l'onsen privato, colazione e cena e siamo molto soddisfatti. Anche il massaggio thailandese è stato di altissima qualità. Ringraziamo tutto lo splendido staff.

The public onsen baths were great, a few different varities and temperatures. The room was larger than expected with great views over the moutains. Breakfast and dinner were amazing! Alittle pricey in comparison to other hotels however we thought it was well worth it for your own private onsen.

Alittle far from the main stretch/shops.

방안의 개인 온천 24시간 흐르는 유황온천물 충분한 수건들 세심햐 배려

이불 겉 호청이 고정되지않아 조금 불편 석식으로 나오는 가이세키요리 아쉬움. 가성비로는 그닥. 퀄리티도 양도 뮌가 아쉬움.

We were welcomed warmly by the staff. Excellent and prompt service. Loved the open onsen in the room. Dinner and breakfast were great especially during the kaiseki dinner, the service staff was knowledgeable about the courses served and we really enjoyed it. Location was good, about few minutes walk from Noboribetsu Jigokudani Valley. Quiet and conducive environment.

There's no air-con in the room. We were told that once window was opened, natural wind will flow. However, felt slightly warm in the middle of the night.

方方面面都滿意

價格

Alles war traumhaft!!! Wir hatten wunderschöne Stunden in den onsen… danach eine tolle Massage getippt von einem himmlischen Abendessen!!!! Die Betten sind sehr bequem!!! Der privat onsen auf dem Balkon hat großen Spaß gemacht! Das Personal war extrem nett!!! Also alles in allem super toll! Auch wenn man es dem Haus von außen nicht ansieht! Mehr als empfehlenswert!!!!!! Danke 🙏

great service in a well looked after hotel.

Having traveled to more than 60 countries, I can confidently say this stay will remain in my memory. What started with a small miscommunication turned into one of the most remarkable hospitality experiences I’ve ever had. This hotel feels incredibly cozy and almost bespoke. The traditional Japanese-style room is beautiful and extremely comfortable, the bathroom is great, and the onsen facilities are a true highlight. The kaiseki dinner was outstanding, with impeccable and warm service throughout. The true highlight, however, was the manager, Sakamoto. After a minor issue with our transfer, I received a polite email apology. Upon arrival, he personally apologized to me and my husband. Throughout our stay, he provided attentive, highly personalized service and communicated flawlessly in English, which made a big difference. The most unforgettable moment came when I realized I had lost my wedding ring. After informing him, we went out for the day — and that evening, he returned with it, having found it. It was deeply emotional. He showed genuine pride in his work. It’s clear he sets the tone for a team that treats guests with care and sincerity. People like him make all the difference. We would absolutely return — especially to be welcomed again by Sakamoto.

Nothing

Amazing stay. 5 star experience. Beautiful hotel and traditional environment that was serene and peaceful. It's an older hotel but the upkeep and cleanliness was superb. Staff were friendly, helpful, and kind. Even with my poor Japanese skills they still tried to converse with me patiently, although many could speak English. Plus, in-room facility/hotel guides are available in nearly all languages via QR code in the room. The onsen and in-room tub were incredibly well looked after and everything was clean and comfortable. Location was central to everything. Finally, the food was 10/10 delicious and beautifully served. Highly recommend a stay here and would happily come back again.

Nothing.

Incredibly attentive staff, super professional, and also spoke a pretty good amount of English The room was truly luxurious while still feeling traditional, especially the private bath, which was in great condition The dinner and breakfast were some of the best meals we had on our trip Loved how everything was sakura/flower themed

No notes!

The breakfast is great. You can experience the real Japanese breakfast style.

It was a bit pricey.

This was a once in a lifetime trip for my 30th birthday and it was the best experience. As it was my first stay in a Ryokan, I did not realise that breakfast and dinner would be of such a high standard. Both breakfast and dinner were some of the best things I have ever eaten. We stayed two nights and the hotel had two completely different meals each day for both breakfast and dinner. The seafood was so fresh and delicious - I was able to try a lot of new foods and Hokkaido local produce. This was advertised as a 4 star hotel but everything including the location, hospitality and utilities made it feel 5 star! Great value for money and something I am very grateful to have experienced. Our room had a view onlooking the mountain and it was so lovely to just sit by the window or use the private onsen. I appreciate the staff being patient with myself and my partner who don’t speak Japanese.

일본식정식외에 뷔페식 추가하여 준비한점이 특히 좋았어요. 아침을 충분히 먹어야하는 젊은 부부에게 만족감을 주었어요.

다만 예약이 어렵고 가격이 높아 기대를 많이 하고 갔는데 저녁식사 메인요리 양이 조금 부족한 느낌이었어요.

가이세키 및 전문적인 알레르기대응 송영버스 운영으로 편한 왕복 방마다 있는 온천 조식이 반 뷔페식인 것

공항에서 도난버스타고 왔는데 찾아오기도 쉬웠고요. 근처 가게 이용하기도 너무 좋았어요. 유황온천 최고ㅠㅠ 밥도 맛있었고 다들 너무 친절했어요.

없습니다.

The location was nice and remote

The facilities are falling apart and in dire need of repairs. I was charged the onsen tax twice, once online and again at checkout. There was also a bug problem. I killed several beetles and lady bugs inside the room, they were all over my outside bath.

대가족 여행으로 최고였습니다 다른 료칸처럼 사람이 붐비지 않아서 너무 편안하게 대욕탕 이용할 수 있었고 저녁 코스 요리도 시간대별로 객실마다 이용하여 붐비지 않고 조용히 이용할 수 있었어요

조식도 너무 좋았는데 가볍게 먹을 수 있는 뷔페식 메뉴가 조금 더 다양했으면 좋겠어요

위치가 좋고 가이세키 맛있고 온천물이 좋았어요 객실내.온천탕 좋았어요

너무 비싸게 예약이 된것 같아 아쉬웠어요 프론트 직원분들은 좀 사무적이기도 했어요 눈이와서 택시를 잡는게 어려웠는데 도와주시지 않았어요

A classic ryokan experience. The food was very well-prepared and presented. There were many nice little amenities in the rooms and hotel, and the staff was unfailingly kind and helpful. Like all the ryokans in Noboribetsu, you are steps away from Hell Valley Park and the little shops and restaurants in town.

I had a room with a private onsen. The onsen was boiling hot. I had to keep adding cold water and stirring to be comfortable. Outlets are in awkward, inconvenient places. Could use better lighting options with lamps for low light.

This is a very elegant hotel, with beautiful decorations and furnishings, attentive staff, large rooms and superb Kaiseki (degustation) meals. Lovely Onsens which include an outdoor pool.

The bathroom was showing its age but that was not a concern for us.

This was our second visit to this hotel. The rooms are very large and we had a bath on the balcony which was fabulous and very hot. The view is good and we even saw a stag. The food was mostly fantantic with a lot of crab on the third night. The outside public bath was beautiful and sitting there with snow falling around was one of the highlights of the trip. It is right beside the bus stop and close to the town and geothermic area.

Some of the food was western style like bacon and eggs which we did not come to Japan for. The TV was not smart.

It was more than we imagined! The experience of staying in this Ryokan was amazing! The view from the huge window was spectacular, a winter wonderland. The room Onsen was so relaxing after a long day of traveling to get there. Great location, easy walking around even in the snow. Free shuttle took us up to the Bear park and then we walked down to the town and other attractions. Staff was extremely warm and helpful! Meals were beautiful and so delicious! Highly recommend this hotel, would definitely stay here again!

Not a bad thing I could see or say about it!

Private onsen and the size and comfort of the rooms

Nothing 😊

loved the vintage feel. Things were clean. Loved the private onsen, it was well maintained. And very hot! Very good facilities, and very accessible by bus after you get to noboribetsu by JR. Dinner was excellent, as was breakfast.

Some people said it was overpriced but I found it was one of the cheaper places with a private onsen.

Bon emplacement, chambre agréable avec balcon et onsen privé. La nourriture était bonne.

La salle de bain était un peu sale. Le onsen dans la chambre n’avait pas vraiment de vue en raison de la vitre floutée. L’hôtel est un peu vieillot et le rapport qualité-prix est légèrement élevé.

Onsen in room

Very hard western bed

위치는 지옥계곡과 가까워서 너무좋고 식사 완전 고급, 재료도 좋은 것 사용한 느낌이 남 모든 종업원들 깍듯이 환영해줘서 좋았습니다 노천탕도 분위기 좋았고 온천수가 계속 흘러나오며 밤새도록 사용할 수 있어서 좋았습니다 방도 넓고 히터도 엄청 강해서 춥다기 보다 오히려 더워요. 숙소 바로 앞이 버스정류장이라서 이동도 완전 편합니다

조식, 석식이 너무 맛있었다. 온천도 너무 좋았다. 힐링코스로 대만족!

Located in a quiet area in Noboribetsu. Onsen spa was great. Not a hotel that accommodates large groups of tourists. Half boarding option was also very good and filling.

Heating in the room was centrally managed. So you need to crack open the window to moderate the temperature to suit your preference.

房间有自己的温泉池，前台态度很好👍讲解的很仔细，还帮忙叫出租车。

晚餐第一天在一楼大堂时，一位男性服务员上菜很赶，都还没有吃完一道就急匆匆的上菜，给人感觉他急着下班，赶人走，没有怀石料理的感觉。第二天的晚餐在包间就好很多，和之前的体验一样，但是怀石料理的菜色内容相较于以前的水准有所下降。

We booked one night stay inclusive of dinner and breakfast. The room was very spacious and well-equipped, including a private outdoor onsen. The public onsen was very good as well, with different types of indoor and outdoor pools. The Kaisen dinner was awesome and exquisite. Breakfast was fantastic too.

너무 친절해서 대접받는 기분. 일본식 숙박경험으론 최고. 룸에 있는 프라이빗 온천도 너무 좋고, 공용 온천도 좋음. 시설은 좀 오래되었지만 깔끔하게 관리에 신경쓴다는 느낌이 들어서 좋았음. 왠만한 필요할만한 어메니티는 다 있어서 너무 편리하고 좋았음

It was very comfortable and the dinner and breakfast were exceptional! We enjoyed every second of our stay!

Wish they have laundry and smart tv