Zar Queretaro vs Similar Hotels

Mixed to negative: comfortable beds and good facilities reported by some, but frequent issues with noise/poor soundproofing, leaking bathroom, no bathroom curtain or WC lid, and occasional cold water.

Rooms are comfortable; however, some issues with noise from adjacent rooms.

Some reviews indicate issues with room maintenance and furniture quality.

Several room-level issues: noisy or ineffective air conditioning, refrigerators not cooling, thin sofa-bed mattresses (feeling tubes), some rooms with poor ventilation and narrow showers; some guests still found beds comfortable.

Generally reported as clean in several reviews ("Very clean", "La limpieza"); isolated issues noted (hair/dirt in shower, occasional poor shower cleaning).

Concerns about gym cleanliness and maintenance; some issues with room service.

Several reviews mention cleanliness positively, but issues with low-quality bathroom supplies indicate room for improvement.

Mixed but leaning negative: several guests reported visible dirt, dusty rooms and hallway carpet issues; one review explicitly said rooms appeared unclean and there were instances of trash left in rooms.

Consistently praised ("Ubicación", "cerca del área industrial", "bien ubicado", "easy access"); strong positive sentiment about convenience and proximity to points of interest.

Positive feedback on location and proximity to attractions.

Many guests appreciate the location for its safety and convenience.

Mostly positive: many guests cited a good/convenient location, though a few noted the hotel is relatively remote from shops/Centro and not within easy walking distance to supermarkets.

Multiple negative reports about staff rudeness, poor reception behavior, room-entry without knocking and inconsistent treatment/pricing; a few mentions of friendly afternoon reception but overall service is a weakness.

Mixed sentiments; some reports of staff being slow and lacking in attitude.

Staff are described as extremely friendly and helpful, which contributes positively to the overall experience.

Generally praised: multiple mentions of very friendly and helpful staff and good reception service, though a few notes about limited breakfast staffing and one instance of poor supervisor attitude.

Breakfast described as pleasant by some but limited in variety and sometimes not included depending on booking channel; generally acceptable but could improve variety.

Breakfast quality and variety received negative remarks; improvements needed.

The breakfast is noted as rich and varied, enhancing the guest experience.

Generally positive buffet/breakfast comments (described as tasty), but recurring complaints about limited variety and occasional quality issues (sour-tasting egg, lukewarm beans).

Facilities generally liked (nice installations, TV, dog-friendly room placement) but important amenity problems cited: poor WiFi, TV/app channel issues, extra pet charges not disclosed, and lack of included breakfast for some bookings.

Facilities mentioned positively, but some feedback regarding the pool temperature.

Guests appreciate the available amenities and the heated pool, though some improvements are suggested.

Strong positives: guests liked on-site amenities (pool, BBQ & fire pit, basketball court, Tesla charger, pet-friendly policy); some amenities (pool water) noted as lukewarm but overall seen as a plus.

Many reviewers note good price and perceived value ("buen precio", "contó con lo esperado"); some complaints about being charged more than online rate or unexpected fees reduce this slightly.

General agreement that the hotel offers good value given its pricing.

Most guests feel the hotel offers good value, though one review mentions pricing disparity.

Perceived as good value by several reviewers (explicit 'bom custo benefício'), thanks to included breakfast and amenities, though cleanliness and room issues moderate the perception.