Turó de ses Abelles
Turó de ses Abelles, avinguda de Nova Santa Ponça, 07180 Calvià, Spain- Site
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Luxurious Apartments with Pool Views
Entertainment for All Ages
Dining Options and Convenience
Book your stay at Jutlandia Family Resort for a perfect blend of relaxation and fun. Enjoy the comfort of air-conditioned apartments with private balconies offering stunning pool views. Indulge in the varied entertainment program for both adults and children, including a children’s playground and game tables. Savor international cuisine at the on-site café and poolside bar. With vending machines for snacks and drinks, convenience is at your fingertips. Don't forget to explore the nearby Santa Ponsa Beach and Golf Club. Your ideal holiday destination awaits!
Check-in from
03:00 PM
Check-out by
11:00 AM
Parking
FREE
Children
Allowed
Pets
Not allowed
Sleeps
Up to 4 guests
3 adults · 3 children
Beds
2 Twin bed (90-130 cm wide)
Room details
33 sqm
Pool View
In-room amenities
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
It’s clean, comfy bed with rooms big enough to fit a family of four. Housekeeping was good and every two days, good water pressure in the bathroom. Basic kitchen facilities. Clean pool, loved the artificial grass by the pool as it wasn’t slippery or dangerous for kids to run around. Spacious outside without it feeling to big. Very family friendly hotel and exceptionally well suited for young children. The entertainment team was excellent and our kids loved their shows (especially the mini disco). Loved the little small details such being able to put a safety gate at the balcony so your toddler doesn’t escape, or the kids club being very child friendly. The pool never felt crowded and there was always ample sunbeds to choose from. The pool with the slides were excellent for younger kids as well. I don’t think I have ever seen a better family hotel for kids in the ages 1-7 Meals in the snackbar are varied and reasonably priced.
Maybe having access to a laundry machine would have been great
Pool area
Entertainment reduced since last visit
The apartment was right beside the pool
The pull out couches weren't overly comfortable
Muy cómodas las habitaciones, el área de juego y piscinas para los niños es genial. Siempre con alguna actividad. El personal amable.
El personal del otro hotel donde tienen la comida no es nada amable al mirar si tienes pago comida o no, primero te miran como si estuvieras robando. Incluso preguntaron la edad de mi hijo, siento que no es apropiado, si ya está pago.
So spacious around the pool and food was lovely
Wasn’t anything I didn’t like but the room cleaning was infrequent n basic
Las piscinas, la amabilidad del personal, la animación nocturna.
La limpieza era escasa, no estaba bien organizada, llegaban a cualquier hora de la mañana y llegaron a pillarme cambiandome. Además la poca limpieza que hacia era superficial y repartian lo sucio mas que limpiar. Las almohadas super, super incomodas.
ROOM WAS IDEAL FOR 2 PARENT AND GRANDAUGHTER
THE LOCATION
Jedzenie w ofercie all in było wyśmienite. Wybór ogromny, obiady/ kolacje bardzo zróżnicowane- od owoców morza po różnego rodzaje mięsa ryby makarony, sałatki. Słodki bufet, lody, owoce, koktajle, galaretki, ptysie i tak długo by wymieniać.
jedzenie tylko w restauracji- hotel powinien troszkę zmienić swoją politykę dotyczącą posiłków- jeść można jedynie na terenie restauracji- rozumiem. Dorośli mogą się do tego stosować….ale odbierać rocznemu dziecku rozpoczęte ciastko czy bułkę, które otrzymało od rodzica na drogę w wózeczku to kpina. Zwłaszcza, że z restauracji do hotelu w którym się zatrzymaliśmy trzeba kawałek iść. Dodatkowo roczne dziecko je bułkę całą wieczność a że restauracja jest na świeżym powietrzu i nie ma tam klimatyzacji, rodzić chce z tamtąd jak najszybciej wyjść. Pomimo tłumaczeń Pani kelnerka nie pozwoliła zabrać nam ćwiartki bułki. Przecież nie kosztują miliony. Taka sytuacja spotkała nie tylko nas i również chodziło o malutkie dziecko.
This hotel was spotless, staff so helpful and friendly. Ill definitely be back.
Piscine...
Per mangiare occorre spostarsi nel ristorante dell'hotel di fronte... non c'è ascensore per salire alle stanze al secondo piano... non c'è chiave magnetica per aprire le stanze... la cucina chiude troppo presto a cena (alle 21) che in estate mi sembra un pò troppo presto...
We had an 8 night stay in August. The one bed apartment was lovely and spacious for a family if 4(2 X adults, 1 x 4yr old, 1 x 1 year old). We were given fresh towel every second day, and light cleaning throughout the week. We refused twice because the baby was napping. The pool area was a kids paradise. Alison in the kids club was wonderful, Mercedes in reception was amazing to deal with, and Saul and the entertainment team were great fun!
Nothing, all was brill
Location was excellent.
There wasn’t much not to like.
Amazing facilities for kids, all the staff were really nice and helpful & the location was great.
Amazing facilities for kids, all the staff were really nice and helpful & the location was great.
It was great for families an the staff were very good
Everything! The pools are wonderful. The food at the restaurant and snack bar is delicious. All the staff members are very nice—across all departments. We felt truly welcomed.
Nothing.
How friendly and relaxed the staff were. The kids loved the pool and the entertainment on offer. Rooms were compact and comfortable. Good value for money.
The hotel’s advantages include good food and swimming pools for children. However, if you are travelling with adults only, this is probably not the right place for you. It is a hotel best suited for families with children aged two and older, mainly because ground-floor rooms are limited and you frequently have to use the stairs. The entertainment team is very good, and as long as your child isn't addicted to electronic devices, they should stay well entertained and have a great time. Another big plus is that the hotel allowed us to check out later free of charge, within reason. The loud music in the evenings is something you can get used to — it’s not too bad and shouldn’t be a major issue. The same goes for the deposit system — it’s not as bad as some people describe it in the comments. It’s actually quite convenient. The staff are helpful and genuinely friendly.
The downsides include some fairly worn-out items in the room, such as the furniture and sun loungers, but if the weather is good, you probably won’t pay much attention to that. The pool water could also be filtered more thoroughly, and the bottom of the pool should be cleaned regularly with special pool-cleaning robots. It would also be great if the pool stayed open longer on sunny days. A major downside is the amount of unhealthy, carbohydrate-heavy food. However, the restaurant actually offers a great selection of tasty and healthy options, so the unhealthy choices are completely unnecessary. As we all know, though, children tend to look at what other kids are eating and want the same things.
De ligging.
N.v.t.
Everyday program for kids, delicious buffet, very near the beach, friendly staffs
Clean, good choice of pools, good entertainment
The tokens for the drinks, not enough sun beds
Bardzo fajny hotel, świetne animacje wieczorem. Personel bardzo miły. Hotel typowo dla rodzin z dziecmi - świetne baseny i basen dla dzieciaków. Jedynym minusem jest to, ze goście bardzo wcześnie rezerwują sobie leżaki, zupełnie nie rozumiem po co. Ogólnie hotel oceniamy bardzo fajnie.
Dobrze zorganizowany i zwarty kompleks wypoczynkowy w którym jest wszystko czego potrzebujesz żeby wypocząć i poczuć wakacyjny vibe.
Niestety od pierwszej nocy dziecko pogryzione,jak się potem okazało niestety przez pluskwy. Znalazłem żywą pluskwę w odzieży pozostawionej na łóżku. Problem zgłoszony do recepcji, która sprawdziła pokój i mimo sugesji że rzekomo przywieźliśmy pluskwy w walizkach i że absolutnie nie pochodzą one z pokoju w którym nas zakwaterowano ...to ostatecznie zostaliśmy przeniesieni do innego pokoju.Pokój z pluskwami wszedł w procedurę czyszczenia ( coś chyba jednak było na rzeczy bo sprawdzianie czy są jakieś tam pluskwy trwało bardzo krótko a decyzja o czyszczeniu zapadła szybko) a nasze wszystkie ubrania zostały oddane do dezynfekcji. No właśnie....i tu się zaczęło!!! Otóż pierwotnie miało być tak że pojedyncze ubrania ,te najbardziej potrzebne na bieżące okrycie zostaną zrezygnowane szybko i zostaną nam oddane tego samego dnia. Niestety bardzo się zdziwiliśmy kiedy pani w recepcji powiedziała że nie ma żadnych naszych ubrań a my przed kolacją zostaliśmy jedynie w bieliźnie kąpielowej.Nie było wyjścia i trzeba było tak iść na kolację. Niestety w restauracji w hotelu Plazamar Resort nie spotkaliśmy się ze zrozumieniem bo nasza obecność bez wymaganych strojów wywołała nieadekwatne oburzenie ( mimo iż byliśmy już na końcu czasu kolacyjnego i w restauracji byliśmy tylko my). Awantura była ogromna. Jedna z kelnerek... średniego wzrostu brunetka z zakolczykowanym nosem,uchem i czymś tam jeszcze napadła na mnie i oświadczyła że mam opuścić lokal bo tak nie mogę zostać na kolacji ( znaczy bez regulaminowego stroju). Moja żona wkroczyła do akcji i w sposób rzeczowy wyjaśniła iż z racji robaków w pokoju i akcji dezynfekcji zostaliśmy bez strojów.To niestety nie wzbudziło zrozumienia u tej pani, która próbowała mi brutalnie wyrwać talerz z nakładanym przeze mnie jedzeniem. I tu na szczęście miałem więcej siły i determinacji i nie pozwoliłem pozbawić się posiłku... udało mi się zapełnić talerz i zjeść kolację.
Les infrastructures était assez bien pour les enfants
Les activités vraiment toujours la même choses , l’hygiène reste à revoir dans la chambre dans la piscine une horreur et cela tout les jours. Le stress constant pour avoir une place à la piscine avec leur système qui ouvre cas une certaine heures.
Lokalizacja i czystość
Brak
The food for the all inclusive was very good The pool was also excellent Very good location of the hotel to the beach and the shops
There were not enough parasols around the pool so people were cueing early for them Some people were a bit aggressive with the towels on sun loungers Would be good to add a veggie salad option to the all inclusive bar menu (it was on the paid menu oly)
Il giardino e la zona piscine
L arredamento della camera ed il servizio pulizia e messa in ordine della camera
clean and not far from the beach
entertainment was random
The hotel's good location, some of the evening shows, and the presence of air conditioning in the room.
In terms of the price-to-quality ratio, I find it completely unsatisfactory. I realize the hotel doesn't cost more than others nearby, but overall, the prices are far too high; we paid 350 euros for a single night, whereas I believe a fair price for a room of that size and standard of renovation—considering the grounds and amenities—shouldn't exceed 150 euros. Then again, that isn't the hotel's fault but rather a reflection of the local area. That said, I doubt we could have found anything cheaper, as rates at other hotels are even higher.
Posizione comoda rispetto al mare che è effettivamente a 10 minuti a piedi. La struttura comunque è pulita.
Gli orari dei pasti, per un family resort, sono completamente sballati. Si pensi ad esempio al pranzo dalle 13 quando per i bimbi sarebbe stato più comodo che fosse dalle 12 almeno. Poca varietà in generale nel menù e personale molto rigido.
Que no hay ascensor para subir a los apartamentos
Animatori i sadržaj za djecu super zabavni
Clean tidy
I didn’t get ground floor that I requested for 2 ppl with mobility issues 🙁
Tout est parfait 👍🏽
La proximité avec la plage / restaurant La bonne humeur de Raoul et des équipes qui font tout pour rendre le séjour mémorable.
C'est plus le manque de vigilance de certains parents
We had a brilliant week, the room was ideal for us & the location in the complex with our kids was perfect, food & drink were excellent. The staff & entertainment was of the highest quality. Overall we had a super week & we will definitely be back next year
Everything was perfect no complaints
Friendly staff, nice pool area, kids entertainment
Basic accommodation, shower went from hot to cold (not good for children) fridge not big enough for a family, tokens for drinks seemed silly, air conditioning didn’t reach the livimg area, not enough parasols and sunbeds (all gone by 10am)
The location of the hotel was fantastic. Staff were excellent, so friendly and helpful. The cleaning staff are a credit, they were constantly on the go, from morning until evening, our room was checked daily, even better was the ability to trust them, not so much as a crumb went missing, and kids had devices left out. We found ants on 2nd day and were dealt with very quickly. Entertainment staff were super, kids had great fun, my kids were on older side but still enjoyed taking part and guy who was providing (didnt catch his name) was very good, even willingly took part in swim race with our daughter when she asked. Night entertainment was basic, but the bubbles show was great! Lifeguard also very good, my daughter was in pool and spotted a small boy in deep end struggling she had him in rescue position and was heading to pool side with him when life guard was in and took over, all in a matter of 20 - 30 seconds, she was only there quicker because she was beside boy when he started to struggle, lifeguards reaction was immediate and very quick We stayed bnb, had lunch in hotel three days, food was basic but nice. I did take some pastries on the last day to have at airport as it was and early flight, on leaving manager advised we weren't to take food for health and safety reasons, totally understandable, he pointed out we could have got a picnic for airport, which were weren't aware of but would have availed of if we did know Over all we had a lovely week there, would definitely go back, but feel kids could be a bit to old will be teen and almost teen next year will see when we go to book holidays. Santa Ponsa its self felt very safe aswell, family friendly
Nothing all good
Hyggelige ansatte som hadde fine aktiviteter for barna.
Dårlige drinker i baren, ikke så bra treningsrom.
Lejlighed var fin, den havde hvad den skulle have. Der var rent, håndklæder og sengetøj blev skiftet hver dag. Morgenmaden var god, meget forskelligt, men også det samme hver dag. Pool området godt og tilpas størrelse iforhold til gæster. Der var noget for alle aldre, vores dreng på 3 elskede det. Kids klub og mini disko var sjovt, og med voksne der elskede at være sammen med børnene. Vi har haft en rigtig dejlig ferie!
At der ikke er regler for solstole-spærring med håndklæder.
My second year in a row going to Jutlandia. Its the ideal place for parents and younger kids. Daily activities and night time entertainment. Food and service was amazing and the cleanliness of the place was outstanding
We went for all inclusive. As I have a special needs kid, who loves the water, the set times were not great for breakfast and lunch. Not much on offer from the bar menu unless you pay separately from the paying menu.
Great location, clean, great amenities’ pool & kids entertainment was excellent.
Small annoyance was’ it took quite a long time to get served at the bar. Staff were lovely’ just seemed 1 or 2 extra people working the bar would have made the experience quicker. Possibility due to only having one cash register?
L'ambiente. Lo staff molto cortese. Le piscine
Niente
The swimming area, kids club and mini disco/animation team were great
It’s very dated, it runs a token system at the bar for all guests if you simply just want a drink. The restaurant fro breakfast and dinner is across the road in another hotel. Food quality and options were limited and poor
The complex is fantastic for children lots of activities. The entertainment guy is good but has to live up to someone else who the kids going year after year clearly liked. Personally reception staff really helpful called us taxi when needed and were professional and respectful. All in all good holiday.
I believe food could have been better. Everything is with chips which were mixed between under or over cooked. The kids chicken nuggets were challenging depending who is cooking. Some people seemed to enjoy food however I was glad to be able to cook in the apartment.
Location is great, not far from the beach, restaurants and local supermarkets. The resort has a very nice kiddy club and activities for kids. Also the mini disco and evening program we really appreciated. The pools are great for kids, especially the very shallow one for toddlers. We also appreciated that the kids club was airconditioned and open all day, especially in the hot afternoons when the sun hits hardest its a great place to go with young kids.
Location is great, not far from the beach, restaurants and local supermarkets. The resort has a very nice kiddy club and activities for kids. Also the mini disco and evening program we really appreciated. The pools are great for kids, especially the very shallow one for toddlers. We also appreciated that the kids club was airconditioned and open all day, especially in the hot afternoons when the sun hits hardest its a great place to go with young kids.
Very good location, clean appartment, nice staff, nice pool.
/
Las piscinas para niños, limpieza de las habitaciones mas que correcta y la ubicación
La habitacion en general es muy básica. No hay persianas, solo una cortina en un lado o estor en el otro, la cama supletoria es un horror de incomoda y lo peor de todo son las almohadas, duras y deformes La limpieza de las zonas generales deja mucho que desear y español hablan bien poco. Sobretodo la mujer del bar donde el esfuerzo para hablar en algo que no sea ingles es nulo
La animación especialmente el equipo del hotel, el trato con los niños
Ottima location per famiglie e’ la seconda volta che ci torniamo ☺️
Super pro rodiny s dětmi
Essen war super. Service Restaurant super
Sehr demotiviertes Personal
Me encantó el como está diseñado para el disfrute de las familias
Horario de la cena muy para los ingleses
Great for the kids Entertainment throughout the day was super fun Room was super comfortable and clean Beds were very comfy
Everything was amazing my only tiny issue was as we were checking out our taxi was waiting to take us to the airport and the man behind the reception desk was very pushy about us filling in a satisfaction form and whilst I understand they are valuable to the business the timing was awful and he was very pushy about it saying we can’t leave until it’s completed! Not ideal timing with two little kids at 6am! Would maybe bet better to be in the room the night before check out!
Was a good location and very good for a family holiday
Could be cleaning more often
Great resort for kids. 3 large pools to give variety. Lots of communal floatation devices that kids were free to use. Close walking distance to Santa Ponsa, which had the beach, loads of restaurants, shops and entertainment. My kids had a blast. Lovely newly renovated bathrooms. The staff were lovely and very friendly. I was happy because the kids were happy.
The AC in the bedroom meant the living area could sometimes get a bit warm. The sofa bed was not the most comfortable and instead of a comforter, they supplied an old blanket that I didn’t want to touch. I asked to swap but it didn’t happen. The cooking facilities were sparse and there were no cleaning products or sponges to wash dishes. Some of the outdoor play areas looked a bit tired (mini soccer pitch). The rooms are compact and the door between the living and bedroom should have been designed as a pocket door to make the area more functional. It was so frustrating getting clothes from the cupboard with the door getting in the way. Poor design that made the space annoying. Laundry was €25 per bag and no dishwasher so it’s not much of a holiday for parents on a budget. These things were not catastrophic, but it just took away from the entire experience.
Очень вкусная и разнообразная еда, персонал очень гостеприимный, каждый день программы для детей, бар тоже супер 👍
Комната не такая уж и большая как на фото, уборка раз в два дня, но когда дал чаевые - приходили по два раза в день
Amaizimg for families. They realy focus on the kids. Great pool snack bar .great pools .ideal for small toddles,as it is all astro turfed,so they can run around. Couldnt fault one thing about this hotel.
All good
Ļoti draudzīgs un izpalīdzīgs personāls. Kad ieradāmies, mums bij istaba kua airconditioner nestrādāja, bet kad aizgājām uz recepciju un to pastāstijām, mēs dabūjām citu numuriņu, kur viss bija kā vajag. Attrašanās vieta ir ļoti laba, nav tālu līdz mazajiem veikaliņiem un pludmalei. Bērnu izklaides programma bij izcila un bērniem katru dienu bij iespēja piedalīties dažādās atrakcijās un vakarā izbaudīt dažādus šovus. Izcila viesnīca, ja ceļo ar bērniem, jo tiešām atbilst family resort nosaukumam.
Mazliet sarežģīti likās tas, ka ja grib dzērienu no bāra, vienmēr bij jāatcerās žetons, ko saņēmām, kad samaksājām par to depozītu pie ierrašanās. Bijām arī pārsteigti, ka menu bārā, priekš all inclusive bij savādāks un krietni mazāks nekā klientiem kam bij half board. Kokteiļi tika izlieti no aparāta, līdz ar to, nebij sevišķi garšīgi.
Vse
Das Essen, die Pools und die Abendshows
Bella struttura, perfetta per i bambini. Ottimo il ristorante
Nulla
The food was lovely and very reasonably priced, we went self catering
Everything was perfect
It’s clean,tidy and small enough to feel the older children are safe in the hotel grounds.close to all amenities including the beach,local bus station,shops,restaurants and bars.
There isn’t anything I didn’t like, it is a solid 3* hotel, the rooms are spotless and clean,they are basic not luxurious but main beds perfectly comfortable. As we were leaving the bar area was very busy and it took a while to get drinks, prior to that the queue was much shorter.
Only a 10-minute walk to the beach, a bus stop just a few steps away, supermarkets nearby, a great swimming pool, and an amazing entertainment team who always did their best to make every guest happy. I really loved my stay! It’s truly an amazing hotel for families with children. Highly recommended!
Genialt underholdnings team
Rengøringen kunne være meget bedre
Nada
Ruido! Camas de muelles antiguos, sucio, todo antiguo. Se olvidaron 2 veces de mi pedido en el bar.. más de 30 min de espera. Mentiras con la factura y esperas de días para recibirla.
Great family hotel. We had a brilliant week.
Everything was just perfect for are stay
Extremely family friendly
I wish there would have been food available for in room dining
Persone gentilissime che si mettono a disposizione
Acqua che non andava a temperatura nella stanza e con un bambino piccolo ho avuto difficoltà perché o era troppo calda che il bambino si potesse bruciare o era troppo fredda. E non ho potuto lavarlo sulla doccia ma sul lavabbo. E poi l’esperienza con una cameriera dove facevamo colazione di nome Sara, antipatica e sgarbata. Molto arrogante ci disse che non potevamo portare la colazione dei resti che già avevamo mangiato e poi vediamo gente che si riempiva anche l acqua e la portava via con prova di video. E dopo per la cena che ci hanno offerto lei è andata dal suo collega per chiedere se noi avevamo pagato. E non ha sparecchiato neanche il nostro tavolo e non si avvicinava neanche per chiedere. Lo staff per questa incompetenza l ultimo giorno per farsi scusare ci ha regalato all inclusive.
Apartman je bio uredan i prostran. Hrana, u snack baru, uvijek svježe pripremljena i ukusna. U restoranu preko puta je, također, bilo ukusno. Osoblje je bilo iznimno ljubazno. Najveće pohvale idu za animatore - Saula i Santosa. 😁 Njih su dvojica napravili odličan posao i svaka im čast. 👍👍👍 Kako je netko već komentirao, mini disco se, doslovno, morao vidjeti. 😁😁 Naš sedmogodišnjak bio je oduševljen animatorima. Veliki pozdrav Saulu, Santosu, Leonardu i Mariji...
TUTTO perfetto! noi abbiamo optato per la formula all inclusive , buffet a colazione pranzo e cena pieni di scelta, stile internazionale! nella formula all inclusive avete a disposizione vari cibi e bevande dal bar della piscina, hamburger toast hot dog gelati patatine fritte, tutto buonissimo e ben fatto! la posizione è ottima a 20 minuti da palma città con collegamenti di autobus davanti il resort, e parcheggi comodi su strada per chi affitta l'auto. santa ponsa offre una bella passeggiata lungomare con vari negozi e localini tutto molto turistico ma ottimo a piedi dal resort, la spiaggia è molto grande bella con acqua bassa e cristallina, pineta che la costeggia , servizi docce lungo tutta la spiaggia.le piscine dello jutlandia sono a dir poco fantastiche per tutte le età,tutte pulite. valore aggiunto il piccolo kids club che offre varie attività al chiuso per i più piccoli!animatori fantastici ogni giorno vari programmi e attività per i bambini e la sera anche spettacolo per i più grandi!complimenti a SAUL e SANTOS per la loro energie e allegria, GRAZIE !!! noi e la nostra piccola Milly non dimenticheremo di sicuro questa vacanza non ci pensate troppo, jutlandia è la scelta top per famiglie con bambini!
Calidad precio
The pool and entertainment
Rooms not cleaned often enough
Loved the resort, great for kids and families. Hotel provides baby gates for balcony. Excelent staff.
Short walk to beach, shops and restaurants. Excellent swimming pools for young children. Good kids entertainment.
Daytime pool bar food poor quality. Apartments bit dated and small.
Pool was excellent Bar food was good Location was good
Freezer wasn't good Bar food closed at 6pm If this hotel upgraded there slides it would be amazing
Basic accommodation but very clean and comfortable. Brilliant location. Close to shops, beach and restaurants. I went with older teens but the little kids appeared to be having loads of fun.
Nothing
Colazione molto abbondante e variegata
Pulizia della camera e' stata fatta solo una volta su tre notti. Non accettabile
Las piscinas eran estupendas, muy limpias
Que nos llamarán la atención por reservar una sombrilla cuando todo el mundo lo hacía y no les decían nada. Y que nos dejarán sin la luz de la habitación dos horas antes de que tuviéramos que dejar el apartamento, no se si coincidió o es una cosa que hacen siempre pero fue un fastidio.
Todo
Que me demoraron esperando que me entregarán más de dos horas la habitación
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
Areas to consider
Cleanliness
8.8/10Rooms described as tidy and clean; cleaning staff praised for regular service and trustworthiness. Minor issue: ants found on day 2 but dealt with quickly.
Service
9.3/10Staff repeatedly praised as friendly, helpful and attentive; entertainment team and lifeguards singled out for high quality and quick responses.
Location
9/10Multiple mentions of excellent location and proximity to the beach; specific comments that the complex location was ideal and area felt safe and family-friendly.
Room Quality
8/10Rooms are described as tidy and suitable for families but several practical issues noted (basic accommodation standard, shower temperature fluctuations, small fridge, AC not reaching living area, one guest did not receive requested ground-floor room).
Amenities
8.6/10Pools and kids' entertainment widely praised and lifeguards commended; some negatives around limited parasols/sunbeds and drink token system which guests found odd.
Value for Money
7.5/10Mixed sentiment: several guests felt the accommodation was expensive for what was provided (basic rooms, token system), while others felt the overall package was worth it.
Food and Beverage
8/10Food described as basic but nice; breakfast varied though somewhat repetitive; some complaints about drink quality in the bar and the token system for drinks.
Overall Experience
8.8/10Predominantly very positive family experiences: many guests reported brilliant weeks, would return, and praised staff and entertainment. Minor issues noted did not overshadow enjoyment for most.
Air-conditioned one-bedroom units with private balconies overlooking the pool area, ideal for family stays.
A varied program for adults and children, plus a children’s playground and game tables.
International cuisine at the on-site café and poolside bar for easy dining and refreshment.