Red Planet Cebu vs Similar Hotels

Some guests found the rooms small and basic, but comfortable for short stays.

Mixed: some guests appreciated size (two-bedroom suites), but others reported ageing facilities—leaks, insufficient hot water, fridge/AC not cold, missing items—bringing the score below average.

Rooms are generally good but some reviews note issues with bed comfort.

Rooms were generally clean, but some guests mentioned issues like uneven mattresses.

Many reviews mentioned issues with cleanliness including dated decor and stained bed sheets.

Mixed comments: some guests reported dust on the floor and issues with room cleanliness, while at least one review described the place as really clean; overall slightly below target due to dust reports.

Several reviews mention issues with cleanliness, including a dirty mat in the shower.

Several guests noted cleanliness issues, including mold and dust.

Numerous reviews praised the hotel's excellent location near Ayala mall and other attractions.

Strongly positive: repeatedly noted as conveniently located near Ayala Mall and the Basilica; many guests cited location as a key pro.

Proximity to Ayala mall and restaurants is a common positive note.

Convenient location close to shops and restaurants.

Majority of reviews reflected positively on the staff being friendly and helpful.

Generally praised: multiple guests described staff as friendly, pleasant and courteous; however there are reports of slow service, check-in delays and an unfriendly front-desk episode that slightly temper the score.

Staff are frequently praised for their friendliness and helpfulness.

Most reviews praised the staff as friendly and helpful.

Limited feedback provided; generally average offerings noted.

Negative: multiple complaints about breakfast quality—cold items, poor coffee, limited choices for children and lack of juice—consistent negative theme across reviews.

Breakfast options are well-received, though there were complaints about the dilution of juice.

Breakfast was generally well-received with good variety.

Reviews suggested basic amenities with some complaints about missing items like soap.

Moderate: missing or faulty items reported (no pool, broken kettle, no extra towels, noisy works nearby); limited amenities maintenance noted.

Amenities are described as clean and superb, although some minor complaints exist.

Amenities were satisfactory, though some concerns about specific items.

Reviewers indicated that the hotel offers good value for the location and services.

Positive overall: several guests specifically called it great value for the location; despite some comments about cost, perceived value is high among many reviewers.

Concerns about high prices for food and drinks affect perceptions of value.

Guests felt they received good value for their money based on pricing and location.