Hues Boutique Hotel vs Similar Hotels

Rooms were in poor condition and infested with cockroaches.

Rooms were generally clean but some were small and had issues with noise.

Room quality is mixed: some rooms are described as beautiful and well organized, while others report issues such as no hot water, TV not working, joined beds, and pests.

Concerns about old bathrooms and maintenance issues noted.

Rooms were dirty with old carpets and bad maintenance reported.

Guests noted cleanliness positively, although some mentioned noise issues affecting their stay.

Multiple reviews report dirty rooms, bad smells, cockroaches and stained bed linen; a few guests noted clean rooms but overall cleanliness is reported as poor.

Recurring issues with cleanliness and maintenance reported.

Good location noted with access to downtown and surrounding areas.

Location received mixed feedback; some found it out of the way and poor, affecting overall experience.

Location is convenient for some guests, but several reviews note the hotel sits above bars/clubs so noise at night is a major drawback; location is a mixed but overall acceptable feature.

Many reviews praised the location as excellent and convenient.

Staff were unhelpful and dismissive according to multiple reviews.

Service was often highlighted as helpful and friendly by several reviewers.

Service is frequently praised — staff, reception and concierge are described as very helpful and professional, though there are isolated reports of unhelpful or harsh treatment.

Some positive comments about staff, but overall service was lacking.

Breakfast options were limited and food quality was poor.

Dining facilities had issues with lighting and ambiance according to some reviews.

Food and beverage receives several complaints — very limited and disappointing breakfast options and poor quality tea; a few mentions praise the on-site South Indian restaurant.

Breakfast received positive mentions for quality.

Limited amenities with issues regarding TV and parking.

Amenities included nightclubs, which some appreciated while others found them disruptive.

Amenities include a full spa and on-site restaurants, which are positives; however the ground-floor bar causes noise and parking is charged, reducing the perceived quality of amenities.

Mixed feedback, some amenities such as breakfast were welcomed, but other facilities poorly maintained.

Overpriced for the quality of accommodations described.

Many felt they got a fair deal despite some setbacks related to noise and location.

Perceptions of value vary: some guests say the hotel is worth the price, others cite extra charges (parking, paid water) and poor breakfast as reducing value.

Some felt the pricing was not justified given the issues experienced.