Travelodge by Wyndham Kapuskasing

Inget, är numera evak.

Stängt fanns inget hotel längre Closed is a evac plasce. Dont try to go there

We were told after we arrived that our reservation had been cancelled (no one told us and this app didn’t show as cancelled).

Very unhappy that I booked this room a day ahead of my travels, only to be told when I showed up that it was not available as they had taken in evacuees that filled the entire hotel. No call or email to let me know this before I arrived. All of the other hotels in the city were booked up. I ended up continuing to drive - 14 hours in bad weather! They should have atleast called or emailed to let me know the room was no longer available so that I could plan to stop somewhere else along the way. No communication whatsoever!

Staff was friendly , they were pet friendly, breakfast was good.

Breakfast very good!

showed front desk booking rate, can’t match. Go to parking lot and book. Just spent 39 nights at a Wyndham in Montreal. Seriously, they managed to figure out how to give me good rate in Manitoba the next night

Breakfast was good. TV in our room didn't work, so they gave us a different room.

This place is pretty rough, walls were dirty, mattresses were pretty bad , I slept in my clothes on the bed, I’m a pretty easy going guy and have stayed in a lot of places. But this place has been one of the worst, this place gives the travel lodge a bad impression.

This place needs a good cleaning and an update, the smoke smell in my rooms was pretty bad ,

Staff and service was awesome and accommodating with everything going on

Convenient location. The property has really tried to bring it back to the standards they had before the nonsense with the fire evacuees. (We stay at this location often). Beds are extremely comfortable. Added additional comforts to rooms. Water was hot. Room was clean. What more do you need for an overnight when travelling.

Price and it’s been updated. Clean

Waffle iron--when it was clean and working

The staff are completely unprofessional and allow very questionable conduct to occur on the premise! When I was checking in, Priscilla insisted that my stay wasn't paid for. After an HOUR working with booking.com, the issue was Priscilla trying to charge more than what was agreed upon! Even upon checking out, she tried to leave an outstanding balance! The room I was originally given had a chemical stench that was so bad that I couldn't breathe! I tried to open a window to air out the room and was horrified to learn that they could not be opened--which is a fire hazard and smoke hazard where guests would die of smoke inhalation from an inability to open ANY window! I was told that the windows being unable to open is a "safety feature." There is a very unstable night worker who slams doors at 2am. Even after reporting the issue, nothing was done about her despite her clearly having some sort of mental breakdown at one point. Then, there was a "guest" who seemed to be friends with this unstable employee who ran around the hallways yelling about wanting to be a disturbance to the point where I thought a drug addict had entered the facility and NOTHING was being done by the staff. The next day, the same individual left a questionable substance at the breakfast bar and was yelling in the eating area inches away from the staff--being the unstable employee. This unstable employee also frequently refused to get out of her chair and demanded that I take care of the waffle iron after it had broken and the alarm kept going off--she couldn't be bothered to check on it. The cleaning staff required you to chase them down to get your room cleaned and some days didn't even bother attempting to check.

Amazing service, definitely coming back!

reasonable price

nothing

Parking was ample. AC worked. Staff was pleasant and helpful.

Location and value. Rooms clean and comfy. Monica very helpful.

The cleanliness of the room and more specifically the mattress. I always check to make sure its clean and it had stains in multiple areas, crumbs in many areas and possibly traces of bugs (little stains and weird crumbs). I didnt even look at the bathroom/ rest of the room

great place to stopover on a road trip, will stay again

Nice place. Clean and quiet.

Staff excellent, room very comfortable, quiet are.

Family friendly

My room there was no chair to sit on we had to sit in bed. The shower curtain was short and at the end of the shower curtain where the magnets are there was some mold on just the ends of the shower curtains. There was a greyish bug found in the bathroom floor. The other room didn’t have any clothes hanger and no bedspread.

Here’s a The first person who assisted me was not very helpful. The room I was given had an AC unit that was making a lot of noise. When I asked about changing rooms, he refused and said no rooms were available. However, when I went to the front desk again, a lady assisted me, and she was very helpful. She changed my room without any issues.

Single bed in a decent room, shower.

Exterior access would have been preferred, no window in room. Felt more like a cell than a hotel. Tp roll was ripped off, drywall patch in progress.

Bbq & outdoor hangout area were cute. Access directly into the rooms from outside was very handy! All is very clean and looks updated

Quiet, off the highway. I stay a couple times a year and it is a good place to stop

Absolutely horrible!! Nauseating stench in the halls and room! Carpet was dirty in the room & large hole in the carpet. Drywall had water damage. The phone was incredibly unclean. There were no comforters! Hair on the blanket ….all around GROSS and did not stay!! The rating was not accurate at all. I have photos and will be seeking a refund from Expedia

Friendly staff, good breakfast. The room was just ok the dresser drawers are busted and the toilet was loose but everything was clean and the bed was very comfortable!

I like the room which connects to the outside directly to your vehicle the way motels should be. I'm happy about the stay as it was difficult to find accommodation in the middle of nowhere.

This second stay the room was dark and not too clean. it also did not have direct access to the vehicle as the case in my first stay. The front-desk staff could be a bit more talkative as well as we had trouble locating the unit.

Very clean room

Staff was really nice

The stay was a nightmare as it was really hot and the room given to us was having broken AC. The fridge door was not closing because of too much ice accumulation in the freezer chamber, therefore all of our extra food got rotten. The bathroom was missing all toiletries. Overall it was a bad experience.

It was just a place to stop during a long road trip. Pretty much got what I expected for what I paid. Comfortable bed , wobbly toilet, cold breakfast with a Good working tv.

The place needs a good cleaning and upgrade. Carpets are filthy…floors in the bathroom has black mold. Beds are uncomfortable.

Felt like a dungeon

Staff was fine. No functioning AC in the room, but they gave a fan for the second night. No natural light in the room so it was dark during the day. Breakfast had limited options

There are two types of rooms at this hotel. One is a room that has a door to the outside and a window. The second type on the lower floor has a small window like a basement apartment. So staying in one of those rooms is like staying in a dingy basement room, poor lighting, no comfortable chair to sit in. The toilet didn't flush properly. The was the worst room we had on a 17 night roadtrip.

The room had no AC partially boarded up window. And the smell was so bad

The property is very nice. Agent at desk friendly. The room size and bed comfortable. The only thing think I did not like was the carpet. Tiles might be a better option. The sheets on bed appeared clean. Bathroom and tub clean. Overall great.

Staff wasn’t help

It was amazing expreince

The room was a disaster and

Breakfast was nice, the lobby was clean, our stay was quiet. Staff were friendly

Our room had a strong odour of ammonia, the carpet was damp, and the bed only had one thin blanket.

For non smoking rooms The rooms smelt of smoke and carpets were dirty. The breakfast was all gone by 7:30 in the morning and they did not put anything else out even when we asked.

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Surprising nice little hotel. Not overly busy. Free breakfast started at 5 am. Perfect for us as we were travelling

Nice place ….breakfast was good….room very clean and proper

👍

They didn’t have a room that Hotels.com gave me a confirmation for.

Very friendly staff. First room had no AC but we were upgraded without any extra charges.

Room said two queen beds, but they were two doubles. Everything was filthy. Breakfast was very poor. Good for tired travellers who don’t expect anything.

The toilet seat was broken, there was a ton of dirt under the beds (not swept), and the blankets were paper-thin. That being said, the back parking lot was safe and hidden from the street, there was a playground for my kids to enjoy, and a bonfire pit ready to use. For the price, I expect much higher measure of cleanliness. Besides that, it was satisfactory.

The facilities are very dated and in serious need of upgrading. The room seemed as it has not been renovated since the building was first opened over 30 years ago.

The place was dirty needed alot of repairs. No coffee in breakfast room or paper plates. Also the first room was horrible and second room needed cleaning. The desk chair was stained and dirty . The bathroom had mold in one corner and bathroom door needed painting. .The a/c was squealing. I booked it but my bf paid it with credit card. Travel ed across Canada since May 24 booked about 12 motel rooms. This was the worst one ever. If i had my way would demand a refund. Nothing to do with staff i put in on owner and management .Definitely a minus 10 but had no choice drove 10 hrs and was tired

Disgusting

Very dirty

The staff was very respectful, not the manager.

It was run down, falling apart, broken furniture, dead bugs on the walls, strange stains on the furniture and horrible smells from a non-smoking room.

This property required by the Government to Canceled our booking due to wildfires in Northern Ontario needed room for evacuees can’t give a true evaluation.

For some unknown reason my reservation was cancelled.

Looked like an abandoned place where guests left in a hurry. Although our particular room was clean and fine, the rest of the rooms all the way down the hall were not cared for, doors were left open with beds striped and left undone, or half cleaned, the lights on here and there, some air conditioners left running. It felt abandoned and unattended. We won’t be booking there again, cheaper but too unsettling.

Good place to stop for the night , beautiful town

First of all I was unable to check in because the person at the front desk did not enter the proper expiry date therefore i had to return home which was a 6 hour drive

There is NOTHING to like about this property. The environment was filthy. Absolutely nowhere near as photographed in ad. Damage everywhere. I have photos. Refused to stay and was refused refund by hotel. Expedia stepped in and dealt with hotel and refund applied. Thank you Expedia

staff was very good

Nothing

They canceled my night without noticing me of it I was travelling from 1000 km away from Kapuskasing i had to travel to Hearst to get a room

Clean and quiet. Beds were great. Hostess was awesome 👌!

At the last moment when i went at location they said your booking was cancelled without any update

I was not properly informed that the reservation was cancelled. Had to go to a comfort inn

Like the hotel very clean but corridors have an unlikable smell

Nothing, our reservation was cancelled by hotel

My reservation was cancelled by the hotel without informing me and I was still charged for the room.

After booking on Expedia and receiving confirmation via text I continued my travel to Kapuskasing. After arriving at the Motel and waiting in line for 15 min I was advised that my room had been canceled and notification had been sent, I advise the clerk that I never received a text, and also noticed that there was a bus of fire evacuees outside being unloaded but when I booked there was 5 room available (doubles) and quite a few single beds. I guess LESSON LEARNED. THERES NO ROOM GURANTEE WHEN YOU BOOK ON LINE!! In the future I will call and book my room DIRECTLY with the motel.

Got to hotel and Expedia had booked me into a full hotel😳😳Hotel staff were very helpful during a somewhat confusing situtation

They cancelled our booking each time we made it

We were not allowed to stay there in spite of availability on bookings.com

Like d:breakfast ready at 05:00.Hotel being renovated

Building is tired Efficiency lacking

While at an airport layover on my way to Kapuskasing the hotel called and said they were closed for a 6-8 week period and my reservation was being cancelled.

Nice

The breakfast was okay, they had sausages, eggs, toast, coffee, muffins, yoghurt.

The bathroom fan was quite loud, but we slept well and the place was very quiet.