Reserva Natural Mamancana
Reserva Natural Mamancana, 470006 Santa Marta, MAG, Colombia- Park
English
Hotels in Santa Marta
75% match
73% match
73% match
Similar hotels nearby
Compare nearby stays with similar location, guest experience, amenities, and class.
75% matchCourtyard by Marriott Santa Marta Resort
Santa Marta, CO
4-star8.8/10 guest score2,288 reviews
0.85 km (0.53 mi) away
LocationGuest Experience
73% matchHotel Santorini Resort
Santa Marta, CO
4-star8.3/10 guest score573 reviews
1.6 km (0.96 mi) away
LocationGuest Experience
73% matchHotel Irotama Lago
Santa Marta, CO
5-star9/10 guest score1,815 reviews
0.95 km (0.59 mi) away
LocationGuest Experience
About this hotel
Luxurious Accommodation near the Beach
Swimming Pools and Palm Trees
Enjoy the tropical paradise at Sánha Plus hotel with two refreshing swimming pools surrounded by swaying palm trees, perfect for relaxation under the sun.
Deluxe Amenities and Dining Options
Indulge in comfort with air-conditioned rooms, cable TV, and modern bathrooms. Start your day right with a complimentary American breakfast and savor delicious regional and international cuisine at the on-site restaurant.
Convenient Location and Shuttle Services
Just a stone's throw away from the beach, our hotel also offers easy access to Rodadero Beach and Bello Horizonte beaches with convenient shuttle services. Book your stay now for a memorable beach getaway at Sánha Plus Hotel.
Nearby Attractions
Sunset spot
Sunset spot, Calle 149, 470006 Santa Marta, MAG, Colombia- Viewpoint
Zona verde biblioteca de Gaira
Zona verde biblioteca de Gaira, Santa Marta, Colombia- Park
Parque de Gaira
Parque de Gaira, Santa Marta, Colombia- Park
Cancha Pedro León Acosta
Cancha Pedro León Acosta, Santa Marta, Colombia- Park
Important Information
People traveling to Colombia with children under 18 years of age are required to present the child's birth certificate and a photo ID (passport for international guests) during check-in. If the visitor is a relative or legal guardian of the child, a notarized consent of travel signed by both parents must be presented, along with photocopies of their IDs. If only one parent is traveling with their child, a notarized travel consent signed by the absent parent must be presented. Visitors planning to travel to Colombia with children should consult with the Colombian consulate prior to travel.
Please note that when booking 3 rooms or more, different policies and additional supplements may apply. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.
Please note that the property doesn't accept reservations with credit cards from other people. The credit card holder must be the same person as the holder of the reservation.
For your safety, the entrance of any guest who has not been identified during the reservation process, or not registered at check in, will be prohibited.
As per Colombia´s tax law, only tourists who have a Permit of Entry and Permanence, tourist permit category PT before PIP-3, or PIP-5, or PIP-6, or PIP-10 are exempt from paying 19% IVA; or visa type V (Visitor) before Visa TP-11 or TP-12 or visa type M (Migrant) before TP -7 or visa type R (Resident). At the time of check-in at the hotel, the corresponding stamp or visa must be shown.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Stay Details
Check-in from
03:00 PM
Check-out by
12:00 PM
Parking
FREE
Children
Allowed
Pets
Not allowed
Amenities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
Terrace
Family rooms
Garden
Lift / Elevator
Laundry
Luggage storage
Safety deposit box
Bar
Tour desk
Facilities for disabled guests
Ironing service
Meeting/banquet facilities
Dry cleaning
Breakfast in the room
Massage services
Packed lunches
Spa/wellness center
Barber/beauty shop
Non-smoking throughout
Private parking
Outdoor pool
Private check-in/check-out
Daily housekeeping
Designated smoking area
Accessible parking
Shared lounge/TV area
Concierge service
Special diet menus - on request
Grocery deliveries
Wheelchair accessible
Kid meals
Snack bar
Public Bath
Pool bar
Shuttle service (free)
Outdoor furniture
Sun loungers or beach chairs
Wine/champagne
Sun umbrellas
Fruits
Shallow end
Spa/wellness center services
Kids' pool
Beauty Services
Manicure
Pedicure
Hair Salon Services
Shuttle service
Staff adhere to local safety protocols
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Contactless check-in/check-out
Invoice provided
Smoke alarms
Key access
CCTV outside property
CCTV in common areas
Process in place to check health of guests
Access to health care professionals
Screens / Barriers between staff and guests for safety
24-hour security
Security alarm
Key card access
Room Types
Standard Single Room
00Twin bed (90-130 cm wide)
The unit has 1 bed.
Sleeps
Occupancy details unavailable
1 adults
Beds
Twin bed (90-130 cm wide)
Standard Single Room
00Twin bed (90-130 cm wide)
The unit offers 1 bed.
Sleeps
Occupancy details unavailable
1 adults
Beds
Twin bed (90-130 cm wide)
Double or Twin Room
Up to 3 guests18 sqm2 Twin bed (90-130 cm wide)
This air-conditioned twin/double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.
Sleeps
Up to 3 guests
2 adults · 2 children
Beds
2 Twin bed (90-130 cm wide)
Room details
18 sqm
In-room amenities
MinibarSafety deposit boxAir conditioningDeskPrivate bathroomWardrobe or closetUpper floors accessible by elevatorToilet paperTrash cansShampooConditionerBody soapShower capSocket near the bedAccessible by liftKey access
Standard Double Room
Up to 2 guests18 sqmDouble bed (131-150 cm wide), 2 Twin bed (90-130 cm wide)
This air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide), 2 Twin bed (90-130 cm wide)
Room details
18 sqm
In-room amenities
MinibarShowerSafety deposit boxAir conditioningDeskPrivate bathroomWardrobe or closetUpper floors accessible by elevatorToilet paperTrash cansShampooConditionerBody soapShower capSocket near the bedAccessible by lift
Superior King Room
Up to 2 guests18 sqmExtra-large double bed (Super-king size) (181-210 cm wide)
This air-conditioned double room has a private bathroom, a mini-bar and a wardrobe. The unit has 1 bed.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
18 sqm
In-room amenities
MinibarSafety deposit boxAir conditioningDeskPrivate bathroomWardrobe or closetUpper floors accessible by elevatorToilet paperTrash cansShampooSocket near the bedKey card accessSingle-room air conditioning for guest accommodation
Single Bed in Female Dormitory Room
Up to 1 guests21 sqmTwin bed (90-130 cm wide)
Sleeps
Up to 1 guests
1 adults
Beds
Twin bed (90-130 cm wide)
Room details
21 sqm
In-room amenities
Safety deposit boxAir conditioningPrivate bathroomWardrobe or closetUpper floors accessible by elevatorToilet paperTrash cansShampooSocket near the bedKey card accessSingle-room air conditioning for guest accommodation
Single Bed in Mixed Dormitory Room
Up to 1 guests21 sqmTwin bed (90-130 cm wide)
Sleeps
Up to 1 guests
1 adults
Beds
Twin bed (90-130 cm wide)
Room details
21 sqm
In-room amenities
Safety deposit boxAir conditioningPrivate bathroomWardrobe or closetUpper floors accessible by elevatorToilet paperTrash cansShampooSocket near the bedKey card accessSingle-room air conditioning for guest accommodation
Single Bed in Male Dormitory Room
Up to 1 guests0Twin bed (90-130 cm wide)
Sleeps
Up to 1 guests
1 adults
Beds
Twin bed (90-130 cm wide)
Standard Single Room
00Twin bed (90-130 cm wide)
The unit offers 1 bed.
Sleeps
Occupancy details unavailable
1 adults
Beds
Twin bed (90-130 cm wide)
Superior Double Room
Up to 2 guests21 m2King bed (151-180 cm wide)
1 King Bed
226-sq-foot room with pool views
Internet - Free WiFi
Entertainment - 21-inch flat-screen TV with cable channels
Food & Drink - Refrigerator, minibar (fees may apply), and room service
Sleep - A down duvet and bed sheets
Bathroom - Private bathroom, designer toiletries, and a shower with a rainfall showerhead
Practical - Safe, laptop workspace, and phone
Comfort - Air conditioning and daily housekeeping
Accessibility - Tile flooring in room
Need to Know - No housekeeping, no cribs (infant beds) available
Non-Smoking
Sleeps
Up to 2 guests
2 adults
Beds
King bed (151-180 cm wide)
Room details
21 m2
Pool View
In-room amenities
MinibarShowerSafety deposit boxTVTelephoneAir conditioningHair dryerMini-fridgeRefrigeratorDeskPrivate bathroomTile/marble floorWardrobe or closetWheelchair accessibleDaily housekeepingDesigner toiletries
Standard Triple Room
Up to 3 guests21 sqm3 Twin bed (90-130 cm wide)
This air-conditioned triple room is consisted of of a flat-screen TV with cable channels and a private bathroom. The unit has 3 beds.
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
3 Twin bed (90-130 cm wide)
Room details
21 sqm
In-room amenities
MinibarSafety deposit boxAir conditioningDeskPrivate bathroomWardrobe or closetUpper floors accessible by elevatorToilet paperTrash cansShampooConditionerBody soapShower capSocket near the bedAccessible by liftKey access
Standard Triple Room, Pool View
Up to 4 guests21 m2
3 Large Twin Beds
226-sq-foot room with pool views
Internet - Free WiFi
Entertainment - 21-inch flat-screen TV with cable channels
Food & Drink - Refrigerator, minibar (fees may apply), and room service
Sleep - A down duvet and bed sheets
Bathroom - Private bathroom, designer toiletries, and a shower with a rainfall showerhead
Practical - Safe, laptop workspace, and phone
Comfort - Air conditioning and daily housekeeping
Accessibility - Tile flooring in room
Need to Know - No housekeeping, no cribs (infant beds) available
Non-Smoking
Sleeps
Up to 4 guests
3 adults · 2 children
Room details
21 m2
Pool View
In-room amenities
MinibarShowerSafety deposit boxTVTelephoneAir conditioningHair dryerMini-fridgeRefrigeratorDeskPrivate bathroomTile/marble floorWardrobe or closetWheelchair accessibleDaily housekeepingDesigner toiletries
Standard Twin Room
Up to 2 guests1 m22 Twin bed (90-99 cm wide)
2 Large Twin Beds
10.8 sq feet
Internet - Free WiFi
Entertainment - 21-inch flat-screen TV with cable channels
Food & Drink - Refrigerator, minibar (fees may apply), and room service
Sleep - A down duvet and bed sheets
Bathroom - Private bathroom, designer toiletries, and a shower with a rainfall showerhead
Practical - Safe, laptop workspace, and phone
Comfort - Air conditioning and daily housekeeping
Accessibility - Tile flooring in room
Need to Know - No housekeeping
Non-Smoking
Sleeps
Up to 2 guests
2 adults
Beds
2 Twin bed (90-99 cm wide)
Room details
1 m2
In-room amenities
MinibarShowerSafety deposit boxTVTelephoneAir conditioningHair dryerMini-fridgeRefrigeratorDeskPrivate bathroomTile/marble floorWardrobe or closetWheelchair accessibleDaily housekeepingDesigner toiletries
Standard Twin Room, Pool View
Up to 2 guests18 m2
2 Large Twin Beds
194-sq-foot room, located on the top floor, pool views
Internet - Free WiFi
Entertainment - 21-inch flat-screen TV with cable channels
Food & Drink - Refrigerator, minibar (fees may apply), and room service
Sleep - A down duvet and bed sheets
Bathroom - Private bathroom, designer toiletries, and a shower with a rainfall showerhead
Practical - Safe, laptop workspace, and phone
Comfort - Air conditioning and daily housekeeping
Accessibility - Tile flooring in room
Need to Know - No housekeeping, no cribs (infant beds) available
Non-Smoking
Room/bed type depends on availability at check-in
Sleeps
Up to 2 guests
2 adults
Room details
18 m2
Pool View
In-room amenities
MinibarShowerSafety deposit boxTVTelephoneAir conditioningHair dryerMini-fridgeRefrigeratorDeskPrivate bathroomTile/marble floorWardrobe or closetWheelchair accessibleDaily housekeepingDesigner toiletries
Standard Double Room, Pool View
Up to 2 guests18 m2
1 Double Bed
194-sq-foot room with pool views
Internet - Free WiFi
Entertainment - 21-inch flat-screen TV with cable channels
Food & Drink - Refrigerator, minibar (fees may apply), and room service
Sleep - A down duvet and bed sheets
Bathroom - Private bathroom, designer toiletries, and a shower with a rainfall showerhead
Practical - Safe, laptop workspace, and phone
Comfort - Air conditioning and daily housekeeping
Accessibility - Tile flooring in room
Need to Know - No housekeeping, no cribs (infant beds) available
Non-Smoking
Sleeps
Up to 2 guests
2 adults
Room details
18 m2
Pool View
In-room amenities
MinibarShowerSafety deposit boxTVTelephoneAir conditioningHair dryerMini-fridgeRefrigeratorDeskPrivate bathroomTile/marble floorWardrobe or closetWheelchair accessibleDaily housekeepingDesigner toiletries
Ask about this hotel
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Guest reviews(190 total)
Provider-sourced guest reviews.
6/10
Reviewed Sep 11, 2026La ubicación
El desayuno , sugiero que tenga más opciones como estilo buffet
10/10
Reviewed Sep 7, 2026Iniciando desde la atención que fue magnifica. Desde que llegamos, hasta que nos fuimos; la amabilidad, la atención, y el compromiso con el servicio fue excelente. Además no podemos dejar de lado que está bien ubicado, todo estaba muy aseado y lindo.
En realidad, no tenemos un pero. Todo nos encantó.
10/10
Reviewed Jul 22, 2026Excelente estadía, lugar con buena ubicación, habitaciones limpias y completas , piscina amplia , delicioso el desayuno, mi familia quedo complacida , buen servicio del personal , lugar lo recomiendo 100%
10/10
Reviewed Jul 21, 2026Dónde se encuentra ubicado, muy limpio y ordenado
Lo único que no me gustó es que se me perdió un termo que se me había quedado en la nevera y según no lo encontraron
10/10
Reviewed Jul 2, 2026Gimnasio y piscina
Al momento del desayuno hubo congestión porque habían deportistas hospedados en el hotel y hubo retrasos en la preparación de los alimentos
1/10
Reviewed May 28, 2026Pésimo todo, la verdad
Me aloje en el hotel el 30 de abril 2026, inicialmente por 2 días. Para comenzar encontramos bichos, tipo cucarachas en la habitación. No había buen internet, no sé conectaba la TV, por lo que tuvimos que pedirle al recepcionista que acomodara la TV. El hotel está emplazado en una zona peligrosa, al lado de la autopista. Dimos una vuelta en la noche y no hay donde pasear, fuimos a una farmacia (lo único abierto a las 22.00) y nos dijeron que era un lugar muy peligroso. Finalmente, en el desayuno, se dejaban los platos con alimentos en las mesas, sin retiro, por lo que los pájaros se subían a la mesa a comer lo que quedaba, hasta que un pájaro se subió a mi mesa a comer la comida. Pedimos devolución del dinero, porque nos iríamos. Se comprometio la señora Luz devolverlo, y jamás lo hizo. Hasta ahora estoy esperando.
10/10
Reviewed May 25, 2026Comida
7/10
Reviewed May 14, 2026Desayuno
No me gustó que reserve una habitación para un adulto, sin pensar que me querían poner en una habitación compartida. Desde recepción me cancelaron la reserva con Booking y el recepcionista del momento me solucionó de manera adecuada. Al otro día (25 de abril) otra recepcionista grosera me dijo que yo había pagado menos y fue supremamente odiosa y prepotente. Yo no tengo la culpa de que me hayan reservado por menos dinero la habitación.
7/10
Reviewed May 1, 2026Value for money was great. Good and generous breakfast. Clean and comfortable room.
TV streaming signal was very weak, couldn´t watch anything
10/10
Reviewed Apr 20, 2026Piscina y desayuno
Limpiar un poco mejor lapiscina
10/10
Reviewed Apr 19, 2026Super todo!
Todo bien.
10/10
Reviewed Apr 19, 2026Todo muy chevere, nos encantó!
Nada que decir, todo muy bien.
10/10
Reviewed Apr 13, 2026Tiene una piscina amplia y con profundidad normal para un buen disfrute
Estaba fuera de servicio el transporte que ofrecente
10/10
Reviewed Apr 13, 2026Location within the city is great, close to the beach and the hotel shuttle is amazing.
10/10
Reviewed Apr 9, 2026la cama, demasiado comoda.
Reservé una habitacion y cuando llego al hotel mencionan que son habitaciones mixtas, es un enredo, porq creí que todo estab ok me quede el fin de semana a partir del viernes 3 de abril y fue traumante porq salí a cenar y cuando regresé habia un hombre en mi habitacion
1/10
Reviewed Apr 8, 2026Se me perdió la billetera en el Sitio, estoy seguro que fue allá pero dicen que hicieron aseo y no la encontraron.
8/10
Reviewed Mar 27, 2026Ruido en una construcción vecina, una alarma sonando toda la noche.
3/10
Reviewed Mar 25, 2026Su ubicación
La falta de aseo, sobretodo en la piscina
10/10
Reviewed Mar 24, 2026Un lugar encantador. Me he hospedado en varias ocasiones con mi familia. Y volvería mil veces más. Todo excelente.
10/10
Reviewed Jan 26, 2026Piscina . Habitaciones En general todo
8/10
Reviewed Jan 21, 2026El predio de la piscina, la cordialidad de los Empleados
La ubicación . Una vez que estás en el Hotel es difícil salir. Para comer, solo podes hacerlo en el restaurante del hotel o sino cruzar la carretera ( una hazaña ) . Si se quiere hacerlo por un puente debes caminar alrededor de 1 km donde está el puente más cercano
7/10
Reviewed Jan 19, 2026Desayuno
La poseta del lavamanos no resumia el agua. Al cambiar de habitación asignaron una sin nevera, donde los alimentos fueron guardados en otro punto, del cual no se tenia conocimiento por parte del personal. Al final se encontraron. Los almuerzos no ofrecen variedad.
10/10
Reviewed Jan 16, 2026La limpieza del hotel en general, la comida del restaurante no nos hizo daño, la vista al mar, fueron varias cosas muy buenas
Que la habitación no tenía neverita, aunque me dió cuenta que otras si tenían
9/10
Reviewed Jan 6, 2026Ubicación, servicio de transporte a las playas excelente
Por mejorar el menú del desayuno,
10/10
Reviewed Jan 4, 2026Las habitaciones limpias, buena piscina, buen restaurante. El transporte gratuito que ofrece el hotel.
10/10
Reviewed Jan 3, 2026La atención y amabilidad de todo el personal
Los televisores y el operador de televisión
10/10
Reviewed Dec 22, 2025Accesibilidad, calidad - precio, restaurante(Recomendado comida 10/10), Servicio, privacidad, Piscina(Buena temperatura de la Piscina), Transporte, Personal, Aire-Acondicionado, Estaciones de Servicio, Resto-bar, Tienda Olímpica Cercana, Discoteca frente a el hotel y más...
10/10
Reviewed Dec 20, 2025Todo limpio
En veces muchas personas en la piscina
8/10
Reviewed Dec 16, 2025Instalaciones
10/10
Reviewed Dec 8, 2025Mas que las instalaciones amo el personal de apoyo, desde la recepción, la gente del restaurante hasta el area adm como Luz ! Me siento en casa, amo hospedarme siempre ahí.
10/10
Reviewed Dec 5, 2025En general todo
El chat de asistencia y una recepcionista que pues contesto bien o no dio solucion a una pequeña petición de resto todo el personal excelente el conductor de la van los del restaurante 👍🏼
10/10
Reviewed Nov 13, 2025Me gusta mucho la atención, la piscina que es hasta las 9 pm y la cama
La comida del restaurante es muy regular
5/10
Reviewed Nov 8, 2025Me gustó la amabilidad del personal.
No me gusto la habitación, las camas muy duras, el desayuno pésimo. Personas que servían el desayuno eran los mismos que hacían el aseo, de verdad no me gustó.
10/10
Reviewed Oct 28, 2025TODO ME GUSTO
LA SALIDA FUE MUY RAPIDO Y NO COMO INDICABA EN LA PAGINA
8/10
Reviewed Oct 23, 2025Excelente ubicación, cerca a la playa y con lugares de interés a su alrededor. La piscina es buena Recibimos buen trato y atención por parte del personal Muy buena limpieza del baño y dotación de elementos de aseo
Aire acondicionado un poco antiguo en la habitación, no se podía graduar la temperatura. Almohadas poco cómodas Hace falta ofrecer nevera mini bar en la habitación, alguna mesita de apoyo y caneca Tarifa no incluye desayuno
7/10
Reviewed Oct 16, 2025Rustig en vijlig.
Geen koffie aparaat in de kamers. Bedden kan beter.
10/10
Reviewed Oct 3, 2025La muy buena atención
10/10
Reviewed Oct 3, 2025Great host, rooms were nice and pool was warm
8/10
Reviewed Sep 27, 2025Buen hotel para pasar una noche.
10/10
Reviewed Sep 15, 2025Viajo cada año en Septiembre y es la segunda vez que me quedo en este hotel, me siento muy agradecida por la atención que me han brindado. La comida muy rica y definitivamente el próximo año vendré de nuevo. Muchas felicitaciones Muy recomendados
7/10
Reviewed Sep 15, 2025Que tiene transporte
Las camas
10/10
Reviewed Sep 14, 2025Las habitaciones, la atención del personal, las instalaciones
9/10
Reviewed Sep 14, 2025Por el precio que pagas, es justo. Cómodo, limpio.
El desayuno, estuvo muy deficiente.
10/10
Reviewed Sep 14, 2025La habitación limpia siempre y muy buena atención
9/10
Reviewed Sep 5, 2025La calidad del servicio Las instalaciones del hotel son muy buenas Pero cierto personal más que todo del restaurante Le falta mayor amabilidad y criterio Para su servicio La parte de recepción muy buena Excelente personal perolas personas de limpieza Al parecer o no les gusta su trabajo o no les gusta trabajar ahí pero siempre se vende mal humor
La parte del sector de la ubicación Un poco alejado De la ciudad El personal no para o no frena La bulla huéspedes tomando en cuenta Que también sabemos más personas que queríamos descansar Cuando son grupos grandes no logran controlar la parte del para descansar las otras personas
10/10
Reviewed Aug 16, 2025Todooooo 😍
7/10
Reviewed Aug 12, 2025La ubicación es buena
9/10
Reviewed Aug 7, 2025El restaurante muy buena la comidita y la piscina chévere grande y limpia. Habitación bien.
No se puede ir a la playa caminando, pero salen buses
8/10
Reviewed Aug 5, 2025Muy Cómodo El servicio en general excelente
8/10
Reviewed Jun 23, 2025very clean - swimming pool is super nice for kids
only accessible by car
8/10
Reviewed Mar 29, 2025Buen hotel empleado muy amable piscina limpia y buen desayuno el hotel afuera de zona para caminar cama muy buenas televisor plana y agua caliente yo tengo papeles de doctora por perro emocional me cobraron también 30000 pesos por una nuche el hotel no es tan pet friendly por la mascota mi perro de canada tenia restricción de muchas zonas del hotel así que me quedo que una nuche yo tenía coche hay parqueo con seguridades la chica de la recepción muy amable sylvain Hurtubise Canada
10/10
Reviewed Mar 26, 2025Muy bien me sentí, personal amable, siempre están pendiente del huésped, y me trataron muy bien , gracias.
10/10
Reviewed Jan 18, 2025Nice ,clean , good service with an affordable price.
4/10
Reviewed Jan 11, 2025We loved the food and drinks!! Staff was so nice !!
I couldn’t not change my booking time frames even though we had the time to change before 12/31 and we could not change it on the app!!
7/10
Reviewed Dec 31, 2024The location.
The bar tender and the restaurant
10/10
Reviewed Nov 3, 2024Great hotel clean , warmfull , near to the airport good amenities . Counter top personel are so helpfull
2/10
Reviewed Aug 9, 2024I booked the room because it was incredibly inexpensive and very close to the airport where I had an early flight the next morning. But as I booked it with you Expedia the price doubled. I also thought that I would receive free breakfast, as that’s what it clearly said when I booked it. But when I checked in they said no. They didn’t give me a room as far away from the front desk as possible. Top floor which I hate, and at the end of the hallway. When I arrived at the room I realized that the key did not work into the rooms, did they had failed to program the key. So I was forced to walk all the way back down to reception were a man said he would come with me to open the door. I politely told him I did not want him to come with me I didn’t need anyone to open the door I nearly wanted a key that would actually allow me access to my own room. After entering the room and attempting to get settled, finally, I realized that the lockbox where I needed to put all my valuables was closed and there were no instructions on how to open it. So I was again forced to return to the front desk and ask two different people there four times if they had written instructions for the safe. Both of them ignored my question each time. I didn’t went into the restaurant, carrying my large backpack with my computer and phone, not wanting to leave it in the room and have it stolen, and not having access to any safe or lockbox. The food was actually good and well presented and that was the one positive
8/10
Reviewed Jul 8, 2024Lugar tranquilo y limpio. Excelente el transporte a Rodadero. Pocas opciones para el desayuno. Y pocas opciones en los alrededores para salir a comer o visitar. Excelente servicoos
6/10
Reviewed Jul 5, 2024Es un lugar seguro para quedarse, de fácil transportación ya que hay muchos taxis y los taxistas o al menos el que nos sirvió fue muy gentil y decente y si vas en tu vehículo hay parqueos.
9/10
Reviewed Apr 16, 2024The pool is incredible and the view too The transportation services is very useful
The mattress was hard
8/10
Reviewed Apr 15, 2024pool
distance to beach
6/10
Reviewed Feb 6, 2024Nice place just not much to do near by, unless you like chess. Gustavo has a class for chess there, and is very kind.
1/10
Reviewed Dec 20, 2023Nice pool and sea view
We got stuff stolen
Guest Feedback
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
- •Friendly staff
- •Clean facilities
- •Good location
- •Nice amenities
- •Affordable
Areas to consider
- •Inadequate breakfast
- •Room comfort issues
- •Overcrowded pool
Cleanliness
8.19/10Most guests reported clean premises, but there were some issues pointed out regarding overcrowding in the pool.
Service
8.66/10The staff received praise for their friendliness and hospitality, contributing positively to guest experiences.
Location
8.7/10The hotel's location is appreciated for accessibility to the beach and nearby attractions.
Room Quality
7.65/10Some reviews pointed out issues with bed comfort and outdated amenities in the rooms.
Amenities
9.18/10Facilities like the pool and restaurant received high marks for quality and cleanliness.
Value for Money
8.14/10Most guests felt the price was reasonable considering the services offered, despite some concerns about breakfast quality.
Food and Beverage
7.19/10Overall, the restaurant food was deemed average; however, some guests enjoyed their meals.
Overall Experience
8.66/10Positively reflects guests’ enjoyment of their stay, despite minor inconveniences.