Viewdeck
Viewdeck, Spring Road, Library Bazaar - 248179, Uttarakhand, India- Viewpoint
Compare nearby stays with similar location, guest experience, amenities, and class.
Luxurious Amenities
Fortune Resort Grace offers a range of luxurious amenities for guests to enjoy, including a fitness centre, spa, and on-site restaurant serving delicious Indian cuisine.
Family-Friendly Facilities
Families staying at the property can take advantage of the kids indoor play area, perfect for keeping the little ones entertained. The 24-hour front desk ensures all your needs are met promptly.
Convenient Location
Situated just 350m from Mussoorie Mall road and 60.5 km from Dehradun airport, Fortune Resort Grace provides a convenient and accessible location for travelers.
Experience luxury, convenience, and family-friendly facilities at Fortune Resort Grace. Book your stay now for an unforgettable experience.
Check-in from
02:00 PM
Check-out by
11:00 AM
Parking
FREE
Children
Allowed
Pets
Not allowed
Sleeps
Up to 5 guests
5 adults · 3 children
Beds
Double bed (131-150 cm wide), Double bed (131-150 cm wide)
Room details
77 sqm
In-room amenities
Sleeps
Up to 3 guests
2 adults · 2 children
Beds
Queen bed (151-180 cm wide)
Room details
23 sqm
Sleeps
Up to 4 guests
3 adults · 2 children
Beds
Queen bed (151-180 cm wide)
Room details
19 sqm
Valley View
In-room amenities
Sleeps
Up to 3 guests
2 adults · 2 children
Beds
Queen bed (151-180 cm wide)
Room details
23 sqm
In-room amenities
Sleeps
Up to 4 guests
3 adults · 2 children
Beds
Queen bed (151-180 cm wide)
Room details
19 sqm
Valley View
In-room amenities
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
Location is the best, right near Library chowk. Nice hotel with excellent courteous staff, accommodating and helping. our third time stay at this place, so it says all. we stayed in room with valley view and balcony.
Bathrooms are bit small, although all accessories and amenities are there.
Location exception. Large parking space. Food good.
Rooms small and untidy. Staff uncourteous. Worst ITC hotel.
Everything about this place...food..ambience
Best
No
Not value for money.overpriced Pros - location ,location, good staff behaviour Food - reasonable charges perfect. Room - overpriced Facilities - no swimming pool at this price . This property definitely not deserves price 20k per night ..should be max 15k .if you are getting this more then 15k then go for other premium option.
Overpriced room charges.
Good but not Upto the mark
Less variety, Slow service, stinking floors
food , cleanliness and location.
baby's milk although available was always late - an hour late sometimes due to dinner time . This should not take so long and can be arranged separately , whether dinner time or not . All hotels do that.
Location ,breakfast and ambience
Monkeys attacking balcony and room,shd find some solution
Staff is good and coprative.
About the rooms.. no view and small
Food
All good
Breakfast was good. The staff was polite and courteous. Most of our services were either complimentary or discounted.
During the rush hours of the weekend, the service quality and promptness declined.
Entertainment room for kids, good location, ample parking , good service
Limited liquors options
Restaurant staff not working for guest
The location
Location
Nothing
Nice staff., well located
Breakfast was good.
Location
Bathroom was unclean and was not working. Breakfast buffet was not good.
Location and staff service
Old building needs renovation. No centralized geyser
Excellent location. Very gud food n ambience. Staff was very courageous n polite. Really enjoyed every moment staying there
It had a EV car charger
The property is at a good location but the staff looked under trained and services was slow
Location, staff, rooms, food.
Noise everywhere.
Staff bahaviour and coordination
They are still using the old tvs . You get bored in the room .
Hi hlnice
Good food, view and service. Beware monkeys raiding the room if you don't secure the balcony doors. They are fearless although I suspect that's a problem everywhere. Nearby restaurants at best indifferent. Better go to picture house Chowk a 100r rickshaw ride for foreigners. But the choice is only a little better. Off season the hotel is worth the price but full season I am not so sure. One gripe, the hot water is supplied by an individual room geyser. Barely enough for one shower, not good for a couple. Staff excellent, special mention to Sandeep on the bar.
See water problem above
Staffs are well mannered and kind.
Need to work on italian food, it can taste better
Location was good and you could reach the Mall Road walking
Multiple aspects. Firstly, the deluxe room allocated had a closed window opening nowhere. Secondly, Spa facilities were poor. Untrained staff at Spa with steam not working properly
Good Location and excellent quality food
Untidy room and bathroom. Lot of noise was coming from corridors. Staff Is extremely slow and unprofessional. I would rate this property -1/10. Extremely worst experience. Room was valley view, but there were so many trees outside the window that there was no view so very misleading. This is not even a 3-star property which they say is 4-star. Not worth the money they charge. DEFINITELY DO NOT RECOMMEND IT!
Food quality at a reasonable price. It was awesome. SANJEEV so good in meeting guest expectations in terms services.
Nothing
Good
G
All the staff were willing to please and very pleasant. We felt personally cared for by all. We had all our meals in the hotel. Sandeep Rawat the restaurant manager and Subhash the chef gave us personal service and cooked dishes to our requirements very well. We felt we were ‘at home’ all the time we were there.
It's great property with good views from valley view rooms, great food and very friendly staff. Select if you are visiting Mussoories. Bang on start of mall road.
Excellent property. Views from the valley view rooms are marvelous. Daily breakfast is very very tastey. Staff is very polite and friendly. Location is bang on library chowk. Get a scooty at the mussoorie library bldg for entire day for merely rupee 1k or less. Fill the tank with rupee 200 petrol and head to all famous spots. On your own vehicle is great thrill.
The property location is fantastic. Please do not waste your money on the balcony room because you will not be able to even step out due to monkeys. The hotel manager Varun was absolutely ineffective and the staff not trained as per ITC standards. Property needs maintenance.
It’s location was really accessible and is very close to Mall Road.
They don’t have trained staff in restaurant. I felt they show some preference to big groups. So the wait time was bit longer. They don’t have elevators or lifts.
Location Perfect
Some floor and rooms need renovation
Great location,walking distance to mall road and all eateries, markets. Courteous and helping staff. Very friendly and accommodating.Very good food, great breakfast. Rooms are okay, but bathroom need repairs, refurbish, it smells. At check in, they charged me full of my entire stay, instead of Blocking the amount on card. This is not fair, I argued, but she said its policy. You should mention it when we do booking.
Great
Great
It's a good oroperty but a bit expensive according to the place.
The location is great as it's just outside Mall Road.
The washroom was a bit cramped and its ceiling started leaking out of nowhere and we had to call maintenance.
breakfast was nice.
the rooms were small
Location
Food
Excellent location, View and overall exp is good
restaurant staff really need improving
No proper hot water system in the rooms, drainage is the shower room was poor
Excellent choice for a comfortable stay in Mussoorie. The rooms are very spacious and the service was commendable. The close proximity to Mall road is an added advantage. The front office staff were kind enough to suggest viable transport options for visiting nearby areas Highly recommended for fellow tourists!!
The restaurant staff are inadequate in numbers to match up with the service. Owing to the seasonal rush, there were lot of guests and the staff was finding it difficult to maintain the service levels (especially during breakfast hours). They were trying their best though. There was a minor issue in the bathroom which was rectified by the staff during the next day daily cleaning service.
Location was great right on mall road
Breakfast was of okkish types, when asked for cappuccino & cold coffee, they say its not part of buffet, which was not expected.
Excellent stay
Staff and all
Nothing
Nice food, great staff, excellent location, walking to the Mall road late night safe.
Nice view
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
Areas to consider
Cleanliness
7.26/10Room and bathroom were untidy, affecting overall cleanliness.
Service
9.73/10Staff was prompt and generous during breakfast; excellent service mentioned.
Location
9.27/10Good location close to the Mall Road.
Room Quality
6.72/10Deluxe room had closed windows with misleading view; old TVs mentioned.
Amenities
7.75/10Spa facilities were poor with untrained staff.
Value for Money
7.71/10Did not feel worth the money charged; could be better during peak season.
Food and Beverage
8.26/10Good food noted, but Italian cuisine could improve.
Overall Experience
8.93/10Mixed experience with both enjoyable and disappointing aspects.
Kids’ indoor play area keeps the little ones entertained, while the 24-hour front desk is ready to help with needs.
Located at Library Bazaar, Gandhi Chowk, just 350m from Mussoorie Mall Road for easy sightseeing.
Free parking makes arrivals and getaways smooth for guests with vehicles.