The Terrace Club Wellness Thalasso At Busena

Everything was great.

Very spacious rooms with wonderful views and the Thalasso Pool!

Nothing

Room was great, view amazing, excellent staff.

The beach in front of the property is closed to swimming due to moray eels and sea snakes 😳

Excellent service with the most thoughtful staff. We were greeted with a valet service and was given a tour of the property after a very prompt check in. This is an adult only facility which allowed for a quiet and calm experience. The room was cleaned thoroughly each morning with a turn down service in the evening. Healthy breakfast options with excellent afternoon treats and small bites in the evening. We also experienced the typhoon during our stay. The hotel staff kept us reassured, safe and fed through the day. They worked very quickly in cleaning up after the storm and returning the resort to its usual state. Also very kindly gave us a breakfast box on our last morning as we had to leave the hotel early.

None at all

Thalasso facilities were great. Food, employees and service were exceptional. Thank you

Nothing

Das Wellnessangebot war hervorragend und hat unseren Aufenthalt deutlich aufgewertet. Das Personal war jederzeit äußerst höflich, freundlich und hilfsbereit. Besonders positiv hervorzuheben ist auch die Sauberkeit – die Zimmer waren stets sehr gepflegt und sauber.

Das Loungeangebot ist eher überschaubar. Es wurden lediglich kleine Appetithäppchen angeboten. Das Getränkeangebot ist ordentlich. Andere Hotels dieser Kategorie bieten hier deutlich mehr Auswahl und ein umfangreicheres Angebot.

This is a very quiet and cozy hotel, it was a pleasure to stay here. Very nice and friendly staff

The staff was amazing and were always available to provide the best experience. The location was perfect. The view is breathtaking. The lounge with the view offered healthy and delicious foods and drinks throughout the day

The restaurants and room service close at 10pm which is a bit early for our taste and the italian restaurant was closed :(

Tolles Hotel mit Schwesterhotel gleich in der Nähe,- schöne Badelandschaft mit Sauna etc. Sehr schöne Zimmer und sehr nettes hilfreiches Personal. Essen ausgezeichnet!

Nichts zu beanstanden!

朝食が良かった くつろぎの時間が過ごせた スタッフさんの応対がとても良い

特にない

Das super freundliche Personal. Thalasso. Zimmer und Strand prima,

Das im November der Außen-Pool schon geschlossen war.

スタッフ

無し

Idyllic location and exceptional staff/service. Our room was a great size and quiet; the bed and linen were comfy. We had a lovely time relaxing here with plenty of pool and restaurant options. The hotel offers an airport shuttle bus service which is really useful and the afternoon tea and happy hour slots were nice with live music.

Nothing major but the Thalasso pool looked like it needed a good deep clean in parts but could have just been end of season.

Phenomenal Hotel and Wellness Centre near Nago Okinawa. Rooms were spacious and extremely well appointed and serviced twice daily . Staff were remarkable making you feel extraordinary welcome at every interaction. Best feeling making it a wonderful stay. The Wellness facility including 14 stage Salt water Bio pool was awesome. The infinity pool too was great . The Fine Dining evening and breakfast varied and tasty.

Nothing to note the sea does have noted jellyfish but not unusual

Wow, we were blown away by this property. We visited for our honeymoon so had some extra monies to splurge. We were a little nervous at first as there were a couple of strange reviews of guests not enjoying it, but we had SUCH a wonderful time and felt incredibly spoilt throughout! We were greeted right away and the first view in the lobby is already breathtaking. The hostess walked us to our room and showed and explained the facilities to us whilst carrying our bags on the trolley. We went for the Ocean View room and it was an absolute dream with a spacious balcony with undisturbed views of Busena Bay. Our room was cleaned every day and they also did a night turnover with fresh pyjamas which was quite a nice touch, they also gave us some heart shaped soap petals to use in the bathtub with a sweet message wishing us a wonderful honeymoon. The afternoon tea and happy hour serve complimentary drinks (both alcoholic and non-alcoholic) and a self-serve champagne and white/rose/red wine station and another station with fruits and nibbles all whilst a pianist brought extra atmosphere at a relaxed vibe. The hotel is very health focused and we enjoyed breakfast very much with a wide range of options and all freshly made in the semi-open kitchen. Every day they have a special such as pancakes and fresh toast. We personally really enjoyed all the healthy options but if you are more into the heavier breakfasts they will allow you to eat at the sister resort (which is HUGE by the way). You pretty much have free rein to visiting their sister resort and they'll happily assist with taking you by golf-cart, although it is only a five minute walk. The staff is also able to book your dinners at the restaurants at the property or in the local proximity (especially helpful if you speak limited Japanese). The outdoor pool is lovely and the Thalasso Pool is definitely something you should experience! All in all, we had a fantastic time!!

Not much to fault at all. Perhaps it would've been nice to have the outdoor swimming pool to be open longer (closes at 6pm). The Thalasso Pool was a lovely touch and opens longer, however we were a little put off by all the rules.

Overall

The staff is 10 out of 10

Great!

Fantastic location by beautiful beach

Спа прекрасный. Завтрак.

В клубном лаундже почти не было еды…

버틀러 서비스와 스노클링 투어 너무 만족해요

My husband and i booked the two bedroom for our family trip with my mother. When we checked in it was just a bed set up in the living room with no door. Not ideal for three adults. The staff were extremely helpful and switched our rooms to be two rooms. However we had to pay an additional $1500! It ended up being more expensive than The Ritz Carlton!! Once we were in our rooms it was lovely the staff were super helpful and friendly the beach is probably one of the nicest beaches on the island.

インフィニティプールがとても快適 貸切の時間帯があって優雅な時間でした

Everything, the staff is very nice and helpful, the rooms are big, it is quiet in the hotel, the food is great, the hotel is amazing

Le parcours Thalasso, la piscine, le personnel, la chambre immense et sa vue sur la plage, le restaurant digne d'un deux étoiles Michelin, le tea-time, l'apéritif au champagne, le breakfast, le calme et le silence.

De devoir partir après 5 jours....

悪くはないが、コスパを考えるとやはり評価は低いです。 食事するにも殆どがカートで移動しなければならないので不便を感じる。 唯一、良いと思ったのはタラソプールのみ。

직원들의 서비스는 여지껏 묶었던 어느호텔의 서비스중에서도 최고였습니다. 물어보고 부탁하는것이 미안할정도였으니깐요. 그리고 숙소는 투숙객이 10명정도밖에 보이지 않을정도로 정말 한산하고 조용했습니다. 휴식을 위한 호텔로는 정말 최고인것같습니다.

staff and spa facilities are excellent. we also really enjoyed the happy hour and afternoon drinks

it was hard finding restaurants available at night. So we ended up leaving the resort at night. I think the only booking for dinner available for our group was La Tida which we tried once. but had hoped to try the other restaurants at night.

とても気持ちよく宿泊させていただきました 次回はホテルでの時間をもっと取れるスケジュールでまた宿泊したいです

スタッフの対応が良く、とても気持ちが良い

해마다 가는 숙소예요~ 최상의 호텔 서비스 덕분에 최고의 여행이 되었습니다.

また行きたい

We recently had the pleasure of staying at this exceptional 5-star resort in Nago, Japan, and without a doubt, it was one of the finest hospitality experiences we've ever had. From the moment we arrived, the staff treated us with a level of warmth and professionalism that immediately made us feel at home. Every detail was handled with care—from the seamless check-in to the personalized service throughout our stay. The room was absolutely stunning: spacious, immaculate, and elegantly designed with modern comforts and traditional Japanese touches. Our suite offered breathtaking ocean views, a serene private balcony, and thoughtful amenities that exceeded expectations, including plush bedding, luxury bath products, and state-of-the-art technology. What truly set this resort apart was the service. Every team member we encountered was genuinely kind, attentive, and proactive. Whether it was arranging transportation (including a shuttle from Naha), our dining, taxis, or simply greeting us each time we saw them, the hospitality was unmatched. The amenities were equally impressive. The resort boasts a serene infinity pool overlooking the coast, a world-class spa with traditional Japanese treatments, and several outstanding restaurants featuring locally sourced ingredients and impeccable presentation. Every meal was a culinary highlight. I would highly recommend this resort and can't wait to go back to Okinawa so we can stay here again.

My husband and I went this past week to the Terrace Club and are counting the days as to when we can return. The staff was phenomenal during our entire stay. They predicted our needs and wants before we even said anything. They appeared out of nowhere to assist us. The rooms were super clean, except the mattresses were very hard, but this is a matter of personal preference. The hydrotherapy pools was our favorite activity as well as the body treatments. Our only recommendations were to offer more dining options as the resort is very far from anything(1 1/2 hours to Naha airport. Also,there should be at least the concierge staff to be able to communicate in English. We struggled all week with the language barrier, even with our phone translator apps. Overall, I rate this resort with a 10 & can’t wait to return soon. Don’t hesitate. Just book your stay asap!

The staff was amazing, never experienced such friendliness and service before . The rooms and facilities very clean. The view from the room is amazing

Many restaurants where not open, no proper menu selection for lunch. So overall the food selection was average. At night there were some moto bike races on the road which kept us awake at one night.

Great situ

Nothing

Great accomodation, staff is very friendly and helpful.

Excellent service , attentive and friendly staff . All restaurants have superb delicious food . Enjoying throughout the stay.

NA

All the hotel staff were friendly, and the condition of the room was the best I've ever experienced. I visited on a prenatal trip for my wife, and I was very satisfied.

Staff were excellent - always polite and helpful, great service from them all. Excellent room and balcony size and facilities as well as a breathtaking sea view.

More facilities at the location.

This is a beautiful property with top notch service. Highly recommend!

I thought the entire staff at this property was absolutely lovely! They were super helpful and attentive our entire stay. The property itself is gorgeous, rooms with ample amount of space. The restock anything you need twice daily. So overall for that I will give it a 10/10. Now in terms of what I didn’t like… I felt like the Terrence club was significantly under whelming from the the sister hotel next door. They had better dining options and amenities. For the price the terrace club is you are better off with the sister hotel. Also in terms of the pool in April the water was essentially un swimable. It was like doing a polar plung, not having it heated so people can swim is ridiculous. The ocean is to cold to swim in so at least have the pool at a decent temperature so guess can use the amenities. The other pool which is connected to the sauna area you can’t bring your phones or take pictures so influencers be aware. I also wanted to order a drink from the bar and bring it to my room and the girl told me i couldn’t… which was odd. Overall the people and location was great for several day trips but I was pretty let down by the lack of options we had I terms of utilizing all the hotel had to offer. If your picking this hotel just pick the main sister hotel.

Great huge room , staff very accommodating and kind . The tea time and wine time with piano was amazing and appreciated . The thalasso baths were very useful after a busy travel schedule.

The hotel is far from the airport and only offers transportation at very specific times. Some amenities are in the other sister property and requires advanced preparation

Amazing stay! I can’t say enough about the incredible location! Absolutely stunning view from our room and the restaurants! Staff was just as incredible! I’m gluten free and everyone went above and beyond to accommodate me! We stayed at the terrace club which is a quieter vibe than the sister location but both are beautiful!

子どもがいないので静かにゆっくり過ごせました。

タラソプールが最高だった 朝食もとってもヘルシーなメニューでよかった スタッフは昔と比べると外国人スタッフが増えたけれど、ストレスのない接客は変わらずハイレベルだった

SPAが素晴らしく、スタッフの方も大変親切で気持ちよく滞在できました。　ラウンジのカクテルタイムのサービスが固定のものであるのが少し残念でした。　返りに同敷地内のレンタカーを利用しましたが送迎から連絡まで全てが完全にコントロールされて大変スムーズに車両乗り込みまでが進みました。流石のサービスだと思います。　ありがとうございました。

Our stay was absolutely amazing! The staff were very accommodating and polite. I HIGHLY recommend this hotel.

Amazing service, stunningly beautiful, huge rooms

It’s great!

It’s great!

子供がいない施設だったのでストレスがなく過ごせたのが本当によかった。タラソプールや、サウナ、ラウンジで飲み物や軽食もできて満足でした。ただ、夕食は味、サービス含めて残念だったので、レストランは別の建物のお店に行くことをおすすめします。朝食は別建物のお店でいただきましたが、とても美味しかったです。

Excellent energy and staff

Location, clean, very helpful and welcoming

The people were so nice but it would have been good to have access to more touring options. 6

The resort and amenities were first class. The staff was even better. The entire experience checked all of the boxes and exceeded our expectations. For sure, this was the best resort experience my wife and I have ever had.

タラソか最高

Beautiful spacious room with an incredible view. The pools and beach were great and very quiet. The staff was exceptional, attentive and always wanting to help. Only one staff member spoke English, Peem was really great, though it was challenging to communicate when she wasn’t on shift. Laundry facilities were constantly busy and in the “sister resort” which was quite inconvenient. The bed was firm and could use a mattress topper for comfort. Pillows and bedding were perfect. The buffet breakfast and dinner were lovely and definitely worth it. Overall this was a very nice stay.

ゆっくりとした休暇を過ごすことができました。強いて欠点をあげれば、部屋の鍵の開け方が開けにくかったこと、部屋のグラスの匂いが気になったこと、ティ－タイムの内容が海外のクラブサービスと比較してやや貧弱かなと思いました。しかしスタッフの笑顔と丁寧な対応が素晴らしく満足できる滞在でした。ありがとうございました。また機会があれば再訪したいと思います。

湿気があるので空気清浄機置いて欲しい

Amazing hotel! Staffs were extremely helpful to book us restaurants, transfers etc. very attentive and friendly. The hotel shares the facilities with the sisters hotel next door, which is convenient for one that doesn’t want to drive.

Arguably the best resort to stay in Japan.

다음번 오키나와여행을 다시온다면 부세나 클럽에서만 묵고싶을정도로 깔끔하고 고급스러운 분위기와 친절함에 기분좋은 이박을 보냈습니다!

Stunning property with great amenity. Our room was lovely, the staff attentive and professional, and the property clean and beautifully maintained. We had a wonderful experience.

Great wellness property at Terrace Club, the little brother of main property, the relaxation and jets pools were amazing, the service in general was excellent, the rooms were nice and big, Peem and Takatani were exceptional ! We highly recommend this property !

It was great experience. My wife and I had wonderful and peaceful time at Terrace. Thank to all the staff members and hope to see you again.

This is a beautiful property! Everything is so well kept, clean and beautiful. From the moment we arrived the staff were nothing but courteous, gracious, and always willing to help you with anything you needed. I would say it is worth staying at the Terrace Club rather than the Busena Terrace next door especially if you are a couple. You still get access to Busena and all their restaurants, pools, etc. but the Terrace Club is another cut above in terms of relaxation, peacefulness, and luxury. They have a spa that you can go to as well as a wellness pool/aqua therapy area that we used daily. The views of the sea are so beautiful from your balcony, and the restaurants at the facilities are excellent. The Terrace Club also has a tea time and happy hour that are free depending on your room selection and well worth it. The airport transfer for free is also a major plus.

Nothing. Only thing we would note is that the property is approximately an hour drive from the airport, and there are only a few designated time slots for the shuttle. The hotel will arrange a private taxi for you if you arrive at an off time.

첨부터 끝까지 친절하고 예쁜 바다를 볼수있고 아늑한 침대에서 잘수있었다

大人向けのホテルなので静かで落ち着きます

Having looked forward to our stay at the end of our tour of Japan and booking the terrace club we were underwellmed by the club. Whilst the room was spacious and with great views, the beds were short and uncomfortable as was the lack of blackout blinds. Overall decor was dated for an offering of this level and does not compare to Shangri-la or Jumeirah brands. Club pool facilities were pior, uncomfortable sun loungers, parasols that blew over, no operational pool bar and no wifi coverage. The staff for breakfast, tea and happy hour were mostly good and friendly, we would especially callout excellent service from Kaneshiro. The main terrace hotel was far better visually, much more comfortable sun loungers but again no wifi coverage by the pool, no operational pool bar, no where to get water and cafe only from 11am. We were also found it difficult to get food on sunday 30th in any of the restaurants other than the buffet which we had the previous night, other restaurants were either closed or hosting private functions. We eneded up having room service. Overall great location, huge potential, but dated and lacks the superior offering of other brands.

If you want a quiet resort right on the beach this is the place. The Thalasso massage pool is a bonus, my wife loved it and was in it everyday. The service crom the staff was top notch. We enjoyed the pool and breakfast more at sister resort which is a quick few minute gof cart ride. The staff at both resorts were fantastic.

このホテルは全てにおいて最高に素晴らしいです。幾度をリピートさせて頂いています。沖縄では此処と決めています。

An excellent hotel, made fantastic by wonderful staff, great rooms and facilities. The Thalassotherapy pool is an experience in itself and the benefit of being able to use all the Terrace facilities up the hill is an added bonus! Umeki at reception could not have been more helpful.

Wonderful relaxing experience with the sea lapping at your feet. Staff incredibly attentively. Great value.

今までブセナテラスへは何度か宿泊をした事がありますが、テラスクラブアットブセナへは初めてでした。 宿泊者数に対するスタッフの数が、他のホテルと比べ圧倒的に多いのではないでしょうか。 ＧＷ中だったのにも関わらず、スタッフの皆さんが心にゆとりを持って接客されている事が凄く伝わります。また顔を覚えてくださいますし、対応がブセナテラスとは全く違います。 早朝ランニングから戻ると玄関で「お水をお持ちします」と声をかけて下さったりと、会話もとてもゆっくりで、忙しさがこちらへ伝わらないように、配慮もよかったです。

沖縄には宿泊施設が沢山ありますが、ここは総合力でNo. 1だと思ってます。またお伺いしたいと思います。

단언컨대 가본 곳 중 최고의 숙소. 직원들이 정말 친절하고 기분 좋게 해줘요. 룸컨디션도 대만족. 정말 섬세하게 챙겨준다는 느낌.

This was excellent stay, even combining work and vacation. Exceptionally clean, excellent staff, helping a lot from arrival to departure, all with smile and good will. When my wife got sea-sick, our butler went above and beyond to make it easier on her. Loved Thalasso pool, was there every day. Good beach, great snorkeling, many restaurants. Perfect!

過去最高のホテルでした。 景色やホテルの内装も勿論ですが、 サービスがかなり良かったです。 細かい気遣いがとても心地良かったです。 ここを選んで本当に良かったと感じました。 また行きたいホテルです！ 料理も美味しすぎました。 素敵な時間になりました。 本当にありがとうございました！

The staff are wonderful. The experience was very relaxing . There is a lot to do in the surrounding area . The location is excellent

Nothing

A very relaxing resort full of stress-free activities. A luxurious resort that made our family feel well taken care of with a phenomenal view! The entire staff were superb always making sure we were greeted and taken care of. Definitely recommend it and will be coming back. Amazing breakfast.

N/A

I would recommend this place If you are someone who needs healthy food, a calm and relaxing rest, a clean and beautiful stay, a pleasant service. I will definitely go there again

The staff were wonderful! Outstanding meals courtesy of the friendly chefs. Everyone working at the hotel was friendly, informative and helpful

Nothing

Breakfast was excellent, high quality produce

A little more variety on the dish of the day; more variety in the bread/pastries

タラソテラピーやハマム お食事も美容と健康に良い食材が豊富で 毎日でも食べたい体に優しいお料理で とてもよかったです。

いつも通りメンテナンスが行き届いており、スタッフの方の気さくな対応も心地よく、ゆったりとした時間を過ごせました。 ジムのマシンが変わっていてgood!!です。またの再訪を楽しみにしています。

모든 것이 완벽한 호텔입니다 너무나 사람 친화적인 곳입니다