Ookawaso

ロケーションはすごく良かったです。

シャワーの出が悪かったです。ロッカーの鍵🔑がガタついて開け閉めが面倒だったです。

Très bel endroit qui en met plein les yeux, que ce soit les parties communes que la chambre et sa vue merveilleuse sur la rivière et les montagnes. Le personnel est aux petits soins. Le repas est bon (les entrées c’est un peu particulier 🤭 mais la suite est plus « classique »). Le buffet du petit déjeuner est vraiment chouette. Nous avons passé un merveilleux séjour.

工作人員很熱心接待無微不至的照顧，溫泉選擇多，餐點令人驚艷

that authentic mountain onsen experience

its a bit old, i am not keen on tatami rooms, the food is okay.

朝食がとにかく良かったです 品数が多くて多くて選び放題 口コミにもあった卵かけご飯が特に美味しかった 飲み比べの会津のお酒も美味しかったです

なし

Exactly as advertised, the room where really spacious, clean and quiet. Dinner and breakfast were both really good. Staff was very helpful and friendly. Really enjoyed the private onsen and the music entertainment. Would definitely go again

Un personnel adorable et le lieu magique.

Incredible ambience, gracious hosts, spacious rooms, excellent cuisine, professional service (from the shuttle driver to bar staff), onsen experience, etc.! Loved all the thoughtful details for my kiddo: Amenities and dinner service.

We loved our dinner, unable to finish all the dishes. Felt bad leaving it unfinished when so much care was put into our meals.

Der Ausblick. Die Zimmer. Das Abendessen war super lecker und ausreichend. Der Aufenthalt im privaten Ryokan ist ein Highlight und zu empfehlen, aber auch die öffentlichen Bäder sind super und fühlen sich trotz der Größe des Hotels nicht überlaufen an. Das Personal war sehr aufmerksam, hin und wieder gab es Sprachbarrieren aber es wurde sich immer sofort bemüht jemanden mit Englischkenntnisse zu finden.

Die Klimaanlage ist relativ laut, für Leute mit leichtem Schlaf eventuell störend. Der Weg in die Saune ist ebenfalls mit Steinen ausgelegt die (wie in einer Sauna zu erwarten) sehr heiß waren.

Dinner and the breakfast buffet were great. We were greeted at the dinner table by English speaking staff, who guided us through the menu. Non-alcoholic drinks were available for free. The open air onsen was great.

Our room was relatively dated, with a rattling A/C unit but outside our window.

夕食がうまい

斬新な建物　スタッフさんの物腰穏やかな対応 三味線演奏 部屋からの景色翌朝の雪景色も含め 食事少しずつ種類豊富で楽しめた

コタツのテーブルにカスごみが散らばっていた。

The hotel’s location on the side of the valley, and the view from our bedroom window was beautiful. The food was absolutely incredible, every dish was perfectly presented and so flavoursome! The thing I loved the most though was the amazing and helpful staff, in all areas - the front reception desk team and the dining room staff and the shuttle bus drivers, and the staff member who brought us hot water to our room in the mornings - thank you!

Nothing

Amazing traditional ryokan, very aesthetic. Staff were nice, rooms were spacious and great with a kotatsu as well. Slept on a futon with this bead like pillow which I didn’t think I would like as I get migraines a lot from hard surfaces but I didn’t have any issues after waking up.

Not major but the wifi was a bit weak, half the room had a weak connection and low bars from time to time. Seems like the ap is in the basement or something as even parts of the ground floor had a very weak connection and would drop out sometimes. It’s very rural so there’s nothing else to do outside of the ryokan but again it’s nothing major as it was still usable.

private open air bath

全体的に綺麗だった。 料理も美味しかった。

特に無し

環境 飲食 娛樂 都很優秀

電梯吧😓

staff, location , food

お風呂がとても良かったです。山の冬景色最高でした。

ない

Traditional hotel in a beautiful setting, meals were excellent, staff attentive and welcoming.

Beds a little uncomfortable

Le repas était incroyable ! Rien à redire, le meilleur moment de notre voyage au Japon

大久保佳代子さんが出たテレビで見て予約しました。見た通りのホテルでしたお風呂も棚田のお風呂で最高でした行って良かったです。足が悪い私の為にベットも用意して頂いてとても助かりました。食事もおいしかったし、 また行きたいです

Zeer beleefd personeel en prachtige uitzicht zelfs vanuit de kamer. Heel veel gegeten.

自然を観ながらのお風呂！ 風鈴の出迎え　車のお迎えと見送り 良かったです

バスタオルはたくさんあるが　フェイスタオルが 少ない

ご飯が盛り沢山で美味しかったです。 温泉も気持ちが良くて最高でした！

サウナにもう少し入っていたかったけど、タオルを敷いても石が痛かったです。 フラットな石だとありがたいです。

Ambience.... the evening performances... great onsen!

Nil

J’ai réservé presque 6 mois en avance et il n’y avait qu’une date de dispo, j’ai littéralement pris ma nuit avant même de prendre mon vol ! C’était un rêve de faire cet établissement, et c’était au delas de tout ce que j’imaginais… un moment que je n’oublierais absolument jamais. La chambre qui donne sur la montagne couverte d’arbre dorés par l’automne, le onsen ouvert avec la même vue, la gentillesse du personnel la qualité des aliments… et la gracieuse joueuse de biwa qui nous a régalé toute la soirée au centre de ce labyrinthe d’escalier… du luxe à l’état le plus pur.

Absolument rien

The hotel offers excellent facilities and impressive design that blends perfectly with its surroundings. The room was spacious, spotless, and very comfortable. The staff were exceptionally helpful throughout the stay, making everything smooth and welcoming. The food was delicious, and the setting—nestled in nature—made the experience even more relaxing. A highlight was the option to reserve a private onsen for 40 minutes at a very reasonable price, adding a touch of luxury and privacy to an already wonderful stay.

Located in the mountain area (you would ideally need a car)

紅葉

非常階段が不衛生だった

It was so peaceful

朝食が美味しかった。特にふわとろ卵かけご飯は1度食べて見て欲しい。

大浴場が朝は使えないのが残念でした。

el mejor alojamiento de toda nuestra estancia en japón, todo el hotel superó nuestras expectativas, y el onsen con reservación para acudir de manera privada fué sublime.

check out mas tarde, las 10AM es muy temprano, no da oportunidad de disfrutar bien el hotel.

The outdoor onsen was very beautiful!! Our room with the window overlooking the river also had a great view and was the right size for us 3 girls. The food was tasty and our server was amazingly helpful to us! Overall a wonderful and peaceful stay

Our room didn't have AC - we solved this by opening the window

風情が良かったです

ないです。

あるアニメの影響で行きましたが、スタッフの対応、料理、内装と大変満足しました。

やはり少し年季が入っている所がありました。

忘れ物を保管してくださいました。スタッフの対応も丁寧でした。

廊下が暑かったです。

L'entrée est incroyable. La joueuse de shamisen qui joue à l'accueil est formidable. Les chambres sont très propres et spacieuses et la vue sur la rivière est impressionnante.

Le buffet du petit déjeuner est d'un peu moins bonne qualité par rapport au repas du soir.

Everything

The property address on the booking.com app is wrong. As a result we missed a private onsen I had booked as we were late and they could not reschedule due it being booked out. Very annoyed at the incorrect address.

とても清潔で広くて、隅々まで掃除が行き届いていて気持ち良くすごすことができました。 車の入り方がわかりづらかったですが、スタッフの誘導がとても良くスムーズに入れました。 露天風呂はよかったですが、空中露天風呂は、足の悪い方は階段が多く行けませんので、ご注意を。

Beautiful views and osens. You can book a private onsen for you and partner.

It’s very commercialized.

We wanted to visit the so-called Demon Slayer castle hotel. It’s out of the way so we rented a car rather than take transit. The drive itself was four hours from Tokyo. From the parking lot staff, to front desk, housekeeping and everyone there… the staff were all amazingly kind and patient. Not everyone speaks English, but there are a few. The rooms are spacious, clean, and very ryokan style (tatami) and the onsen was super clean. We had Kaiseki dinner and it was quite the experience. Food was delicious at dinner and the buffet lunch was traditionally Japanese. The stand out for us was the AIZU yogurt and AIZU maple syrup made from local chestnut trees. If anyone at Ookawaso reads this, please accept our thank you. You were all wonderful and we hope to visit from Canada again someday. Thank you for your patience with my eight year old son and our horrible Japanese.

We had an incredible stay here: the ryokan is impressive (especially the arrival with the person playing the shamisen), very beautiful, the food excellent and adaptable (we took vegetarian meals), the establishment is child-friendly (e.g. yukata at their sizes, arrival kits, high chairs and adapted cutlery), the room is magnificent and very suitable for a family. A bookable shuttle service is in place and works very well, allowing us to leave and arrive from Aizu Wakamatsu station. We also reserved the outdoor bath for private use: incredible! The staff is adorable and helpful: thank you very much!

Nothing :)

Cleanliness, Decoration, Dinner choice, Amenities

Breakfast choice is not much

Ookawaso was a great stay. The kaiseki dinner is fantastic and the shamisen performance in the evening is great as well. There is a sake bar where you can fill your own glass of sake in exchange for coins which was very convenient when drinking lots of it. One of the staff members can speak perfect english since she was born in the Philippines and she was really lovely and made sure we had a great time. The onsen facility is great but the private outdoor onsen is not worth it - super hot so we couldn't get in it after booking it for an hour. no option to mix cool water into the pools which was a real bummer. They provide a free shuttle directly to aizu wakamatsu station which was great for us. Overall great stay

Private onsen is way too hot and you can't adjust the temperature

property is very comfortable and staff can speak english

breakfast was good with quite a bit of choices. Was very surprised at how good the croissants were, as good as those I had before in Paris. Something different was the 'Egg fried rice' which was whipped egg whites on yummy rice and a raw yolk. Definitely should try the Outdoor bath, its beautiful.

the trains and buses were not very frequent so need to time your activities well, otherwise taking the taxi can be quite expensive. But the hotel makes up for it by offering free shuttles and transfers at Aizu-wakamatsu and Ashinomaki onsen stations, reservations required though

The staff were extremely friendly and very customer service oriented. The room and facilities were of extremely high quality - I felt as if I was in a 5 star hotel. The dinner was perfect. Hot springs are very pleasant.

The breakfast, though high quality, was not to my taste - It was traditionally Japanese and there were no other choices available. The buses were not easily available, and I had to take a rather expensive taxi from Aizuwakamatsu as it was getting late when we arrived via train there.

Nice hotel with nice onsen facing the forest. Dinner and breakfast were both good

Nothing

In the dinner, you gave me a narrow, shaking, extra table in a small Conner, while the other got a bigger table even though the number of people was the same. The location is so so.

Koto player during our stay. Was very traditional and super cool!

Everything

Nothing

To make it simple, everything! The staff is very careful, we feel the will to do well and the Japanese know-how! The room was just amazing, the view breathtaking! The dinner was amazing too, the dishes scroll non-stop for 1 hour, special mention to the waitress who took care of us she was more than perfect! We ended our evening with a private onsen, as a couple, it was perfect Thanks to the staff for doing such a good job

Nothing

Great Onsen Hotel. Great Dinner and Breakfast. Car Park is very convenient.

No Yukata for 2XL.

Simpy WOW! It is really an amazing place. We stayed there for one night just to get the experience in staying in a ryokan with onsen. We like anime so we chose this one as it has some features of Demon Slayer anime :) Room was amazing, sleeping on futons was really comfortable. Room was spacious. We were wearing yukatas during our stay and it was just amazing! Onsen was wonderful! And the dinner - OMG - super tasty! we felt really welcomed there and taken care of. One staff member who spoke English very well was explaining us what we were eating, how to cook different parts of the meal etc. It was so lovely. We really appreciate that! If we ever come to Japan again we will go there for sure.

Beautiful location by the river, lovely Japanese style room, wonderfully relaxing private outdoor onsen which you can book for 45 minutes, amazing kaiseki evening meal. The evening shamisen performance was a nice touch. The staff went out of their way to make us feel welcome, spoke English to us, and catered for my husband’s food allergy. Thanks so much for a delightful stay!

/

The onsen part of the bathhouse were really pleasant. The outer bath could make you really relaxed.

In the public bathhouse there was always hair on the floor of the changing room. The food was okay, the ingredients weren't as high quality. I expected a little bit more care for the food.

Nice location, great food, great onsen, have private onsen but too little time table for reserve.

It’s a beautiful hotel nestled into the hillside by the river. The reception area is amazing, especially with the Shamisen lady is playing. The traditional rooms are clean, spacious and comfortable.

Nothing.

A stunning onsen. Absolutely top class. Wonderful anbience. Greeted by a beautiful japanese woman playing the shamisen in the lobby - fantastic - with the sound of rushing water surrounding her. Staff all delightful. Rooms large and comfy with fabulous views. This was truly an only in Japan experience!

The location is a little out of the way but we had a car so not too much of a problem.

Staff where really helpful and friendly. Great location with fabulous views with good shuttle bus services back into Aizu-Wakamatsu.

We stayed in the traditional Japanese rooms which was a good experience but the bathrooms would benefit from a refresh and upgrade.

I came here as a Demon Slayer fan as the hotel is said to have inspired the Infinity Castle in the series. I absolutely loved the grand lobby with the traditional performance! As a vegan guest, the staff went above and beyond to help me make sure everything I eat is safe. I must say the short haired lady with glasses (sorry forgot her name) who speaks fluent English made me feel really at home. Thank you for the lovely experience.

Maybe more vegan friendly options for breakfast buffet with clearly labeled ingredients list would be helpful for guests with dietary restrictions.

Beautiful ryokan, there's traditional music performance at the centre of the lobby from 4pm-6pm. The manga/anime Demon Slayer infinity castle based on this hotel. Well presented and tasty kaiseki dinner, good selection of breast buffet and great customer service. Available yukata that fit all sizes including baby/toddler (very cute). Spacious Japanese room with river view, although the facilities/furnitures are quite old. Interesting public bath with three tiers open bath with river/mountains view. Not so convenient to travel on public transport, but great with rental car to get there.

Outdated facilities/furniture, selection of amenities can be improved.

This is an impressive onsen hotel. All rooms face the natural mountain side above a fast moving river. The lobby is exceptional with live traditional shamisen music played nightly before the dinner hour. A river of water cascades through the ground floor of the lobby which adds the sound of rustling water. Guests may have (optional reserved) dinner meals in rooms near the moving water. All in all the lobby, onsen, food, and staff make for a relaxing location. The river views in any season are amazing.

All rooms have not been refreshed and we found ourselves in a room the first night which was dated. The following day I convinced the hotel to move us to a different room which was really impressive and all amenities were new. The view was nearly identical since all rooms face the same mountain.

Hotel Lobby.

Nothing

Clean and well prepared, especially they have the special servers who speak English very well so my husband and I were very pleased and enjoyed every moment at our stay.

None

Beautiful property with traditional Japanese rooms. Hotel staff were extremely friendly and accommodating.

As a first time Onsen user, it would have been helpful to have someone review the proper way to use the baths.

The staff at the reception were very helpful and were able to communicate patiently due to the limited English. The valley views from the room was nice. Room heating was good for the cold winter. The food and service at dinner was splendid. They assigned an English speaking staff member who took care of our needs meticulously.