Harataki

The food was brilliant, a very good variety, fresh and you could eat as much as you wanted. The staff were so helpful, even though many did not speak English. The outside pools right next to the river were great, men and women have completely separate pools and changing areas,which was nice as no clothes are worn in the pools.

スタッフがすぐ対応してくれたこと

禁煙の部屋を予約したのだが、タバコ臭がしたこと。（部屋を変えてもらった）

El hotel esta emplazado en un lugar muy bonito. Sus onsen públicos dan al bosque y la montaña y a una caida de agua que lo hacen muy especial. La habitación super cómoda. La comida muy buena y el personal ... que decirles, lo mejor del lugar! Ademas tienen un transporte que te lleva y busca desde ciertos puntos de la ciudad.

Que no pude quedarme más tiempo!

食事が大変美味しく、スタッフさんも親切でした。 また、温泉♨️もすごく良かったです。

スタッフの対応が大変丁寧で行き届いていました。 露天風呂が滝の音が間近に聞こえてとても癒されるロケーションでした。お湯もちょうどよく楽しめました｡

特になし

Stor buffé med japanska specialiteter men även urval av västerländskt frukost. Otroligt avkopplande spa del.Middagen var utsökt blandning av hotpot vid bordet och generös middagsbuffe. Fantastiskt varmt välkomnande överallt.

スタッフの方のお出迎えやお見送り等々、丁寧な対応で『日本の旅館ってこうだったよね』と懐かしい気持ちになりました。泉質も良かったです。

วิวจากบ่อออนเซ็นที่มองเห็นน้ำตก และลำธารนั้นน่าทึ่งมาก อาหารเย็นสุดแสนพิเศษ จัดเตรียมไว้อย่างดี และยังมีโซนบุฟเฟต์ ให้ตักเพิ่มได้ด้วย พนักงานในห้องอาหารสุภาพ และดูแลแขกเป็นอย่างดี เชิญชวนให้ลองชิมอาหารตลอด ประทับใจมาก อาหารเช้าก็ดีเช่นกันค่ะ

ห้องน้ำเล็ก ดูเก่า แต่ก็สะอาดดี ลิฟต์ไม่ได้อยู่ระดับเดียวกันกับจุดเช็คอิน ไม่มีทางลาดสำหรับเข็นกระเป๋าใบใหญ่ เพื่อไปใช้ลิฟต์ ต้องยกขึ้นลงบันไดไม่สะดวกอย่างมาก

Wanna try driving in rural Japan. Well, here is one of the best hotel I have experience. Upon entering, the staff greeted us immidiately in the door and help us with our luggage and how the facilities work. The location is also stunning, surrounded by luscious green foliage view in the window with the Aizu river. The meals is authentic kaiseki as it going to get. The onsen is truly amazing with it's main feature the open air bath with a view of the waterfall in aizu river. Overall, money well spent and would come back again.

I would only complain about the parking because on there description, it is hard to find the parking and had to use google maps to find it and it is still wrong when staff showed us. Anyways, I would like if they put that on there descpition if you are driving.

Good baths and great food

Pillows quite shallow

This is my second time here but this time we were a big group. Our last minute changes were accommodated well. The dinner was excellent and the staff were friendly and helpful.

The private bath's water has a certain smell to it that I couldn't figure out (not clean enough? I am not sure.)

駅から少し距離があり大変だと思っていたところ、お迎えのマイクロバスが来て頂いており、とても助かりました。

夕食の内容は残念ながら美味しいとは言えません。特に牛乳の鳥鍋、さわらの焼き魚。

Harataki met and possibly even exceeded our expectations. The staff was extremely friendly, the room was comfortable, large and with a beautiful view over the river (which could be heard gently through the window). The meals were simply sensational and definitely exceeded our expectations both in terms of quality, presentation and quantity with a two part meal, half pre arranged and the rest in a buffet format with great variety and always very high quality. Other than dinner one of the highlights of our stay was certainly the private onsen bath which was absolutely gorgeous and well worth it, with a private bath by the waterfall, absolutely beautiful and romantic.

Nothing

Everything including the lovely staff, onsen and beautiful meals served!!

Nothing

You have to take the dinner! It was incredible and a highlight. The sashimi, hotpot and desserts. Best ever had.

There wasn’t a place to sit outside.

The hotel staff were very friendly and welcoming. The food is excellent so make sure you get the meal inclusions. The private Onsen rooms are fantastic we tried 3 of the 4. Close walk to the bus stop for the loop bus and so many interesting things to see around town. It’s right on a running stream which provides a soothing sound to fall to sleep to.

Nothing everything was perfect

-location is near the river, mountain in Higashiyama Onsen -there are 4 private baths to use for a fee (¥2000 for hotel guests) -food is superb esp the dinner (worth it!) -price is just right -a great place to experience Japanese Ryokan and kaiseki meal -staffs are warm and hospitable even doing extra mile to speak English

The service was by far the best part, exceeded all of my expectations in every way

The food was the best

朝食が良かった

トイレのドアがよくない

Le personnel était au petit soin avec nous! Toujours disponible et d’une gentillesse incroyable

La chambre faisait un peu vieille

風呂

特になし

食事が美味しかった

Location was good That is all!

Facilities are OLD and need furnishing especially the bathroom. futons were not comfortable at all. Food was not tasty

private onsen / breakfast and dinner

食事が、区切られていて、落ち着いて出来ました。母親が、足が、不自由で、場所替えをして、頂いたこと。

特にありません。

The breakfast was delicious! It was so beautiful and tasty and was too much to finish. The staff's service was attentive and they were very sweet, using a translator to ensure that we were well taken care of

nothing! we loved everything about this hotel

The buffet dinner and breakfast were amazing. The onsen was very nice looking out at the waterfall. They have other entertainment such as karaoke, which you have to reserve at the front desk. Spacious rooms overlook the stream and the given Ukata was comfortable. Friendly staff as well, even helped with booking a taxi.

You need a taxi to get to the hotel.

Great onsen

Les onsens sont incroyables !

老舗感があり素敵でした。 食事が大変美味しかったです。 ホテルに関しては従業員様も含め満足しています。

施設の問題ではありませんが、隣の数名のお客さんが大変に五月蝿く、大きな声が夜中の3時ごろまで響いて眠れませんでした。お陰で翌日日中に眠気が襲い、運転に支障をきたしたので予定を変更した次第です。 折角の楽しい旅行が台無しになる程残念でした。

食堂や風呂が良かった。 料理も妥当だった。

部屋が少し古い感じがした

Ryokan restauré tout récemment avec gout. Chambres et salles pour les repas neuves et modernes. Malgré le monde, les séparation murales entre chaque table, permet une grande intimité et un service personnalisé pendant le repas. Magie des deux espaces Onsen décorés avec gout.

Les bains onsen

La nourriture était moyenne

El emplazamiento y la atención del personal

Instalaciones anticuadas,

温泉が広くて良かった。

ホールスタッフがナイロン手袋をしてサーブしているのが気になった。

服務態度很好，食物好吃

不是每個接駁車都能接送到車站

料理とスタッフが最高です。 温泉も気持ち良かったです！

なし

Het diner was heerlijk en sfeervol. Ook de onsen waren erg fijn, echt een Japanse ryokan-ervaring (althans, dat vond ik)

De keuze bij het ontbijt buffet was iets meer eentonig en minder gevarieerd, als je in de ochtend minder zin hebt in vis of andere bereidingen. Ook vervelend voor iedereen (wijzelf en hotel) dat er onduidelijkheid was over het bij moeten betalen voor een kind, terwijl we op booking.com voor 3 personen (2 volwassenen en een 3-jarige) geboekt hebben in een 4 persoons kamer. Er was niet meteen een bed klaargemaakt (en er werd een vergoeding gevraagd daarvoor) en de tafel werd ook niet meteen ingedekt. Uiteindelijk kon onze dochter voldoende mee eten maar het voelde een beetje “half” soms.

El desayuno y cena espectaculares, el onsen exterior con vistas a la cascada es uno de los mas bonitos en los que he estado en mis mas de 10 años viniendo a Japón

Nous avons passé un séjour merveilleux dans ce ryokan. L'accueil était chaleureux, fidèle à l’esprit omotenashi. Notre chambre, aménagée selon les codes traditionnels, disposait de tatamis au sol, de futons confortables. L’onsen avec vue sur la cascade offrait un moment de détente inoubliable, et nous avons particulièrement apprécié de pouvoir prendre un gyūnyū après le onsen. Le kaiseki servi en toute intimité était un véritable festival de saveurs, et le petit-déjeuner, varié et soigné, permettait de découvrir différentes spécialités japonaises. Chaque aspect du séjour reflétait parfaitement la tradition des ryokans, et nous avons ressenti le soin apporté à chaque détail.

部屋の快適さ　食事の充実感　とても良かった！

特に無し・

Great facilities plus a wonderful onsen. Meals also provided were great.

You can walk to aizu bukeyashiki within 15mins from the hotel, which is great. The rooms are pretty unspectacular and I was disappointed to see no Kotatsu inside the rooms during our December stay. The private outdoor onsen my wife and I booked for an hour was way too hot to even get in and there was no way to adjust the temperature by adding in cold water. It was the hottest water we experienced during our whole trip to Japan and we simply couldn't get because it was so hot. The public onsen on the other hand is amazing. The outdoor area has many smaller pools that cascade their way through the outdoor area and this does not only look great but also all of the pools had different temperatures so we could enjoy them without any issues. As for the kaiseki - it was half kaiseki half buffet which we felt was a great middleground that worked very well. Food was amazing and I would highly recommend the dinner. One thing to mention is that they provided a free shuttle to the station on check out day and the driver went above and beyond to ensure we get the right train (or bus in our case) Still, compared to other similar hotels we've visited, it felt a bit overpriced and lacked the wow-factor.

bit pricy for what you get; location not too convenient.

My family and I absolutely loved our stay here. The room was spacious and comfortable, with a beautiful view. I imagine it would be even more stunning during autumn. The service was exceptional, and all the staff were friendly and helpful. The food was delicious, both dinner and breakfast. They even prepared a special kids' meal for my son, which was so thoughtful. If we ever have the chance to visit this city again, we would definitely stay here

Nothing

Great traditional Ryoken, stunning location, staff were all excellent, friendly and accommodating. The food was all delicious, great amenities, amazing private Onsen. Overall the experience was just amazing, especially with a young toddler we were very comfortable for our stay. Highly recommend as a place to visit.

Absolutely lovely staff, beautiful landscape and wonderful baths. I really recommend renting one of the private baths. We got the wooden bathtub with open view into the woods and Yu river and were stunned by the beauty of everything. The meal in the restaurant consisted of regional specialties as well as a big buffet to choose from. I would definitely like to return here!

The food was really amazing and the atmosphere and friendly personell too.

No complaints

The food was delicious and the open air bath was really great. We could also get massages for an additional charge. The staff were very efficient and polite.

The building itself is a bit old. There was even a cigarette vending machine!!

This hotel has an absolutely spectacular location, perched on the side of a ravine. All the rooms seem to face outwards into this incredible space, so you really feel in close contact with nature. We were lucky to be there at the height of autumn leaf colour too. We had a lovely welcome from the staff when we arrived. They were exceptionally helpful re sending our larger bags onward by takkubin. The public onsen is stunning, with a wonderful outside onsen too, overhanging the waterfall and stream. We booked one of the private baths, which was fabulous, and I would highly recommend it. There are several different private onsen, so, with a bit of forward planning, you could try several different ones, even in short stay - for the more extreme onsen lovers perhaps! The restaurant was excellent. I am very glad we booked for dinner, which was a feast, and combined table service with an extensive buffet. Breakfast was delicious, buffet style. Everything about our stay was comfortable and things went very smoothly. We travelled to Aizuwakamatsu by train, and onwards to the hotel by taxi. We were only there one night, and would love to return.

There was very little that wasn't excellent about our stay. My one comment about the bath - there is a flight of stairs down to the outside public bath (both the men's and women's bath). If, like myself, you are onsen visiting to help with a mobility issue, you may want to think about this and perhaps stick to the indoor bath or open air private bath, or have your bath at a time when it is less busy e.g. late in the evening. However, there are solid handrails, and, with a little time, I managed the stairs.

Breakfast was very nice in newish dining room. We had a beautiful view while eating delicious food.

The accommodation is pretty. I especially like how we are given private dining room for alternate meals. But the buffet spread was the same for the two nights i stayed. The onsen is nice, but the men side has a better view of the waterfall and they dont alternate the onsen for both genders. The onsen also attracts a lot of butterflies, moths, bees etc. If you are lucky, you can see giant white moth on the wall of the onsen. The location is a little far from the nearest bus stop but they offered free shuttle to the higashiyama and bukkeyashi bus stop. You can use the shuttle anytime you want by just calling the hotel reception. In the morning at 10am, there is also free shuttle to the station. Do check the schedule with them.

The Location with the River/Forest view was amazing The staff was really friendly and the food beautifully aranged and delicious

Nothing bad to say

Amazing place, we loved the private onsens so much that we booked another one immediately after finishing the first one. The staff was very nice and accommodating, we are both vegetarian and they made us a special dish without being asked. The room was big and well equipped.

The entire facility was beautiful. Even though the staff spoke very little English, they were extremely helpful and kind to us. The food at the restaurant was also delicious! The staff there were so amazing and walked us through everything.

No air, no dinner! Lack of fresh air: extreme small room with non-opening windows. Be aware: if you have no reservation for dinner that means you will eat from your backpack in that hotel - no previous information about this fact. Bonus: the staff just did not really care. Of course there are not plenty of restaurants around... Bad experience, very overpriced place!

Hirosaki is interesting place to visit. Hotel in good locate. Free shuttle to train station.

Wonderful experience. Staff service outstanding. Private bath soothimg. Food met or exceeded expectations in quality, variety, and volume. Room was comfortable Japanese style, with lovely view of canyon and river. Recommend whole-heartedly, although Western guests should strive to understand hotel is very accomodating but Japanese style for beds and meals. That is what we sought and found. Very happy experience.

I really like the location of this hotel/onsen. It's right on the river and you can hear and view it as you soak in the onsen or as you're enjoying tea in your room. The staff tried their best to help us in english. Between that and Google we were able to figure things out. The only disappointment is that meals were included but we were never told that we had to reserve and same day reservations are not permitted. Unfortunately cause I had heard really good things about their restaurant. We had to settle for a meal at the bar which was lacklustre. But otherwise everything was great and yukata as well as all toiletries and slippers are included. Staff is very polite and professional.